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From: Kerry on 11 Mar 2010 11:12
The following is from emails John and I have exchanged with each other
but I thought it should be in the forum. If anyone has anything to
add, that would be great as we're getting different results:

John, I use the iPhone now but both my BB and it use sync services and
so
does the RIM desktop. If the task didn't sync to iCal I'm not sure how
it
got into Entourage. I used the RIM desktop for at least 2 months
before
going to the iPhone and I know it uses sync services the same as
Missing
Sync. PocketMac was the different one. It writes directly to and from
Entourage bypassing sync services

In terms of your not getting a dup in Entourage in Calendar I can
probably,
for a short while, create that scenario on my Mac by resetting sync
services
and re-establishing sync to Entourage (in fact, I know I can as at
times I'd
get hopeful). However, it would never last. Eventually, strange sync
behaviors would happen. During the course of use and I'd never know
when
this would happen, all day events like birthdays would begin to keep
dup'g.
I'd never notice this until my calendar came up to someone's birthday.
Then,
I'd do a scan of my calendar and sure enough the other birthdays would
have
dups.

Everyone experiences this and Microsoft tech support (I don't know
about now
as I think a lot of people just gave up) knows about it.

The other thing is we should probably be posting in the forum so
people can
see this flow and exchange of info. Maybe someone else can chime in
with
their experience I just know up till today from Jan 21 2008 when I
bought
Entourage I've been helping people with this problem. I discovered the
workaround at about the same time as Markspace and they also know
there is
no resolution and will be no fix from Microsoft. Microsoft is blaming
Apple
but so too is Objective Decisions.

I'm going to paste this into our forum discussion.

Kerry


On 3/11/10 5:04 AM, "John" <jwolf6589(a)gmail.com> wrote:

In article
<e843983e-7f61-430e-803d-3353780630c8(a)g10g2000yqh.googlegroups.com>,
Kerry <kerry(a)fastmail.net> wrote:

Try something. Make a change to an existing calendar item on your BB
and sync it back. With more that two modules running this usually
syncs back so that now you have a dup.

Not on mine. Made a change and passed with flying colors. No dups at
all. Yes I had dups when I was running Tiger and PocketMac or Missing
Sync. Are you using Tiger or one of those apps?

The original and then a new one
that is identical except it has the changes. At this point you then
need to delete the original. That was one of my tests. The second test
was creating a new task on the handheld and sync'g it to the desktop.
The item would sync to iCal but does not sync over to the desktop.

On mine it synced back to the desktop and no dups. Again flying
colors.


However I did note that iCal there were problems. The task did not
sync,
and neither was the calendar item modified. However since I use
Entourage all worked well. I have all three sync services modules
checked, but Entourage does not rely on iCal and I do not use iCal.
Missing Sync lived on iCal and sync services and perhaps this was one
of
its issues.



John

The
third test has to do with all day events such as a birthday. What
generally happens is that an all day event will dup on each sync with
more than one module running. So if you're not paying attention
eventually you'll have quite a few occurrences of all day events. This
last one is a little more unpredictable. Since these tests produced
these results immediately for me when i engaged two modules I'm
assuming the other bizarre behaviors that eventually happen would
materialize.
From: Kerry on 12 Mar 2010 09:01
On Mar 11, 11:12 am, Kerry <ke...(a)fastmail.net> wrote:
> The following is from emails John and I have exchanged with each other
> but I thought it should be in the forum. If anyone has anything to
> add, that would be great as we're getting different results:
>
> John, I use the iPhone now but both my BB and it use sync services and
> so
> does the RIM desktop. If the task didn't sync to iCal I'm not sure how
> it
> got into Entourage. I used the RIM desktop for at least 2 months
> before
> going to the iPhone and I know it uses sync services the same as
> Missing
> Sync. PocketMac was the different one. It writes directly to and from
> Entourage bypassing sync services
>
> In terms of your not getting a dup in Entourage in Calendar I can
> probably,
> for a short while, create that scenario on my Mac by resetting sync
> services
> and re-establishing sync to Entourage (in fact, I know I can as at
> times I'd
> get hopeful). However, it would never last. Eventually, strange sync
> behaviors would happen. During the course of use and I'd never know
> when
> this would happen, all day events like birthdays would begin to keep
> dup'g.
> I'd never notice this until my calendar came up to someone's birthday.
> Then,
> I'd do a scan of my calendar and sure enough the other birthdays would
> have
> dups.
>
> Everyone experiences this and Microsoft tech support (I don't know
> about now
> as I think a lot of people just gave up) knows about it.
>
> The other thing is we should probably be posting in the forum so
> people can
> see this flow and exchange of info. Maybe someone else can chime in
> with
> their experience I just know up till today from Jan 21 2008 when I
> bought
> Entourage I've been helping people with this problem. I discovered the
> workaround at about the same time as Markspace and they also know
> there is
> no resolution and will be no fix from Microsoft. Microsoft is blaming
> Apple
> but so too is Objective Decisions.
>
> I'm going to paste this into our forum discussion.
>
> Kerry
>
> On 3/11/10 5:04 AM, "John" <jwolf6...(a)gmail.com> wrote:
>
> In article
> <e843983e-7f61-430e-803d-335378063...(a)g10g2000yqh.googlegroups.com>,
>
> Kerry <ke...(a)fastmail.net> wrote:
>
> Try something. Make a change to an existing calendar item on your BB
> and sync it back. With more that two modules running this usually
> syncs back so that now you have a dup.
>
> Not on mine. Made a change and passed with flying colors. No dups at
> all. Yes I had dups when I was running Tiger and PocketMac or Missing
> Sync. Are you using Tiger or one of those apps?
>
> The original and then a new one
> that is identical except it has the changes. At this point you then
> need to delete the original. That was one of my tests. The second test
> was creating a new task on the handheld and sync'g it to the desktop.
> The item would sync to iCal but does not sync over to the desktop.
>
> On mine it synced back to the desktop and no dups. Again flying
> colors.
>
> However I did note that iCal there were problems. The task did not
> sync,
> and neither was the calendar item modified. However since I use
> Entourage all worked well. I have all three sync services modules
> checked, but Entourage does not rely on iCal and I do not use iCal.
> Missing Sync lived on iCal and sync services and perhaps this was one
> of
> its issues.
>
> John
>
> The
> third test has to do with all day events such as a birthday. What
> generally happens is that an all day event will dup on each sync with
> more than one module running. So if you're not paying attention
> eventually you'll have quite a few occurrences of all day events. This
> last one is a little more unpredictable. Since these tests produced
> these results immediately for me when i engaged two modules I'm
> assuming the other bizarre behaviors that eventually happen would
> materialize.

I think I figured this out. John sent me some screen shots and I asked
are you using 2004 and he said yes. I think that's why his system
works and mine won't as I use 2008. I told him when 2008, due to
issues primarily around sync, many people reverted to 2004, some went
to the Apple apps, others to Outlook under say Parallels and some of
us brave souls stuck with Entourage using the one module sync at a
time workaround approach.

John's reply to me I'm glad I stayed with 2004. I was just assuming he
was using 2008 and could not figure out why his system would work and
mine wouldn't as I know the Blackberry DTM uses sync services. Its
important to know what version of Entourage one's using as too many
things make a difference in this whole sync serv mess.
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