Windows Live Messenger will not start Jul28-29 2010
in [MSN Messenger]
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From: StephenB on 2 Aug 2010 16:46 MSN Messenger is long gone. I believe that you mean that you are unable to sign into Windows Live Messenger using your LiveID - as LiveID works just fine. Help and Support for Windows Live Messenger (downloaded from http://download.live.com) can be found here: http://windowslivehelp.com/product.aspx?productid=2 -steve jocelynebay fido <jocelynebay fido(a)discussions.microsoft.com> wrote: >I had hte same problem since July29. No idea what caused it. just that msn >messenger/live Id does not work even after I reinstall it. Any solutions? > >"interested" wrote: > >> As of yesterday evening Jul 28, 2010 my windows live messenger on one of my >> PC's that i use most often, will no longer start up. >> >> Anyone else here have problems starting windows live messenger since >> yesterday? >> >> Basically when i try to start messenger it will not open up, and instead >> crash, and just display the usual windows xp application crash window. >> >> I have tried re-installing, and repairing the windows live messenger >> program, with no sucess. >> >> Some searching online has yeiled a few forums where a few other people are >> also reporting this issue as of yesterday. >> >> Im running on 32bit windows xp pro with sp3 and all latest windows updates. >> So far it has only affected one of my PC's, basically the one PC with the >> latest version of messenger ( the one im typing on now has an old version >> installed, and has not done any win updates in awhile, and it works fine) >> >> Where should i look for updated information on when windows live messenger >> will work again? -- Stephen Boots MVP Windows Live Windows Live OneCare/Live Mesh/MSE Forums Moderator sboots(a)mvps.org
From: John on 4 Aug 2010 10:35 I have the same problem where the update has stopped my windows live messenger from working. Have 2 accounts on my laptop the other account is my wife's, hers was still working for a couple of days after mine stopped but then she was unable to get into her messenger. We have to go into google for our messenger and contacts. type in windows live hotmail and go from there. Hope this is helpful. "interested" <interested(a)discussions.microsoft.com> wrote in message news:DD32C3A3-5532-4093-8D4E-CE012F0566CA(a)microsoft.com... > As of yesterday evening Jul 28, 2010 my windows live messenger on one of > my > PC's that i use most often, will no longer start up. > > Anyone else here have problems starting windows live messenger since > yesterday? > > Basically when i try to start messenger it will not open up, and instead > crash, and just display the usual windows xp application crash window. > > I have tried re-installing, and repairing the windows live messenger > program, with no sucess. > > Some searching online has yeiled a few forums where a few other people are > also reporting this issue as of yesterday. > > Im running on 32bit windows xp pro with sp3 and all latest windows > updates. > So far it has only affected one of my PC's, basically the one PC with the > latest version of messenger ( the one im typing on now has an old version > installed, and has not done any win updates in awhile, and it works fine) > > Where should i look for updated information on when windows live messenger > will work again?
From: StephenB on 4 Aug 2010 18:45 Help and Support for Windows Live Messenger (downloaded from http://download.live.com) can be found here: http://windowslivehelp.com/product.aspx?productid=2 -steve "John" <rj.bishop(a)live.co.uk> wrote: >I have the same problem where the update has stopped my windows live >messenger from working. Have 2 accounts on my laptop the other account is my >wife's, hers was still working for a couple of days after mine stopped but >then she was unable to get into her messenger. We have to go into google for >our messenger and contacts. type in windows live hotmail and go from there. >Hope this is helpful. >"interested" <interested(a)discussions.microsoft.com> wrote in message >news:DD32C3A3-5532-4093-8D4E-CE012F0566CA(a)microsoft.com... >> As of yesterday evening Jul 28, 2010 my windows live messenger on one of >> my >> PC's that i use most often, will no longer start up. >> >> Anyone else here have problems starting windows live messenger since >> yesterday? >> >> Basically when i try to start messenger it will not open up, and instead >> crash, and just display the usual windows xp application crash window. >> >> I have tried re-installing, and repairing the windows live messenger >> program, with no sucess. >> >> Some searching online has yeiled a few forums where a few other people are >> also reporting this issue as of yesterday. >> >> Im running on 32bit windows xp pro with sp3 and all latest windows >> updates. >> So far it has only affected one of my PC's, basically the one PC with the >> latest version of messenger ( the one im typing on now has an old version >> installed, and has not done any win updates in awhile, and it works fine) >> >> Where should i look for updated information on when windows live messenger >> will work again? -- Stephen Boots MVP Windows Live Windows Live OneCare/Live Mesh/MSE Forums Moderator sboots(a)mvps.org
From: grokless on 9 Aug 2010 01:36 Mine began failing in the same timeframe, end of July or first of August. Has never launched successfully since. It is not a Login problem. The app won't load. "Windows Live Messenger has encountered a problem and needs to close. We are sorry for the inconvenience." [Send Error Report] [Don't Send] Those are the error message and the button faces displayed on the dialog box... whereupon the program does promptly collapse. TROUBLESHOOTING ALREADY DONE: I have uninstalled and reinstalled Windows Live Messenger, to use the current version. The installation on my laptop still works, while the one on my desktop machine curiously does not. They are in the same version, 14.0.8089.726. The platforms are slightly different as my Fujitsu Stylistic ST Series tablet is running Windows XP Tablet Edition, and my desktop is a no-brand tower having an AMD 1.25GHz Athlon CPU, 512 Mb RAM, and is running Windows XP Professional 2002 with SP3. Each machine has been updated with all critical security updates and Windows update packages. On the desktop machine where failure occurs, I find no indication of virus, malware, or firewall issues. All scans come back clean. I've tried launching with my firewall software temporarily disabled and this doesn't change the faulty behavior. What now?
From: grokless on 9 Aug 2010 02:09
Responding to my own post... I did find a fix that may help you! http://social.msdn.microsoft.com/forums/en-US/wlmessengerdev/thread/c1af6b7c-f44e-49a3-b994-8fadc9f6bc35/ I read through this forever-long list of attempted fixes and things that may have worked for other people. I tried resetting my internet router and all the networking / wifi equipment in my house. That didn't help. Then I backup and kill the two registry keys that they recommended nuking away... and BINGO it has launched successfully. Being skeptical, I closed the program, rebooted, and re-launched it... and it still works. Every time. Kinda surprised by this. The registry keys to kill are: HKEY_CURRENT_USER\SOFTWARE\Microsoft\MSNMessenger HKEY_CURRENT_USER\SOFTWARE\Microsoft\MessengerService Hope this helps someone. Especially Mr. Interested, above. |