Prev: Error in module rtl170.bpl
Next: Help
From: El Diablo on 15 Sep 2005 11:50
Hi
Sounds like you have a hardware issue on this PC.
Suggest having the hardware tested on this machine.
***ntfs.sys - Address F962A1FC base at F961D00, DateStamp 41107eea
Points to the hard drive

"JeremyH1982" wrote:

> No, no matter what option i take, if i don't have a cd in the cd-rom, it give
> me 4 options, Start Windows Normally, Safe Mode, Safe Mode w/ CD rom, Safe
> Mode w/ Command Prompt. If i have a cd in the cd rom: Boot from cd, yes; then
> it shows the windows setup window where you can press enter to continue setup
> or you can press r for the recovery console, or you can press F3 to quit. No
> matter what option i choose, i get a blue screen that locks the computer, and
> i have to restart it, then i am back at the beginning.
> The Blue Screen Message:
> A Problem has been detected and windows has been shut down to prevent damage
> to your computer.
>
> If this is the first time you've seen this stop error screen, restart your
> computer. If this screen appears again, follow these steps:
> Disable or uninstall any antivirus, disk defragmentation or backup
> utilities. Check your hard drive configuration, and check for any updated
> drivers. Run /CHKDSK /f to check for hard drive corruption, and then restart
> your computer.
>
> Tech Info:
> *** STOP: 0x00000024 (0xF9EAC510, 0xF9EAC814, 0xF9EAC510, 0xF962A1FC)
>
> ***ntfs.sys - Address F962A1FC base at F961D00, DateStamp 41107eea
>
> What can i do, i can't start in dos prompt, i can't start it at all.
>
> "El Diablo" wrote:
>
> > Hi
> >
> > The mup.sys is you drivers file,
> >
> > Were you able to go through the steps to replace the system hive?
> > Were you boot into recovery console,
> >
> > To get into recovery console,
> > Put you windows XP cd in the drive, restart the PC press any key to boot
> > from the CD.
> >
> > It should give you a blue screen with a blue screen and a white bar at the
> > bottom
> > Select r to get into recovery console
> > and then complete the steps i gave you previously
> >
> > "JeremyH1982" wrote:
> >
> > > it gives me the option to boot in safe mode. But when i do, it loads up the
> > > drivers and whatnot, and when it gets to MUP.sys it restarts. No matter what
> > > option i choose, it restarts, i can't get into Dos Prompt to copy anything,
> > > or format, or check the disk drive.
From: Dave T <Dave on 15 Sep 2005 16:10
May I ask if you did a clean install or an upgrade? Did you upgrade from
windows 2000? If so it is likely that you have a similar problem to many
people, your question is in the wrong area really since this is not a direct
X problem. You will need to do a fresh install.

It is best to get your files backed up (use ghost if you have it) onto
another drive. If you are unable to get into windows at all, see if you can
do an install but put it on another partition to be able to get your data off
if you need it off.

Then back to square one I am afraid,

Forget the repair, if you haven't been able to get into windows at all it is
likely that the function will not help in your case.

- Dave T

"JeremyH1982" wrote:

> On Friday i had finished setting up a computer w/ windows XP Pro; I had set
> it up on the network and everything. I come in on Monday and It got as far as
> the log-in screen, where you are to press ctl alt + del to get started. I did
> that and the computer restarted. So far i think it may be a faulty driver or
> something, cuz i am trying to reinstall windows, because i don' tknow of
> anything else to do. I can't do that because everytime i put the cd in and
> reboot it, tels me to press any key, i do, then the setup windows pops up,
> and you can press enter to run setup or R for repaid or something else.i
> press enter and i get the blue screen of death, i forgot to write down teh
> error message. But no matter what i tryi am alwas having to restart that
> computer before it starts up completely. If it isn't me restarting it, it
> will restart itself.
> Can anybody help me with this problem?
From: Dave T <Dave on 15 Sep 2005 16:43
Hello again,

Ok just read through your mail again, it sounds like you might have a faulty
MBR (Master Boot Record). If you can get into the recovery part of setup,
then type fixmbr it might solve the problem. If that doesn't help then I am
not sure what the problem could be. It could also be that a virus got into
your MBR in which case this should help too. If you manage to get into
windows, get your anti-virus scanner to check your drive, make sure you have
the latest updates.

Greetings,

Dave T

"JeremyH1982" wrote:

> On Friday i had finished setting up a computer w/ windows XP Pro; I had set
> it up on the network and everything. I come in on Monday and It got as far as
> the log-in screen, where you are to press ctl alt + del to get started. I did
> that and the computer restarted. So far i think it may be a faulty driver or
> something, cuz i am trying to reinstall windows, because i don' tknow of
> anything else to do. I can't do that because everytime i put the cd in and
> reboot it, tels me to press any key, i do, then the setup windows pops up,
> and you can press enter to run setup or R for repaid or something else.i
> press enter and i get the blue screen of death, i forgot to write down teh
> error message. But no matter what i tryi am alwas having to restart that
> computer before it starts up completely. If it isn't me restarting it, it
> will restart itself.
> Can anybody help me with this problem?
First  |  Prev  | 
Pages: 1 2
Prev: Error in module rtl170.bpl
Next: Help