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From: Marty on 14 Sep 2005 15:36
Do you think I should format if the OS cd is not being read now? The drive
is reading other cd's...if i reformat I will have to do it from the command
prompt...Format C: correct?

"sales(a)sergeantpc.com" wrote:

> It is possible that the system files are on corrupt sectors of the hard
> drive. You might want to start out by running the manufacture hard
> drive disk utility to confirm the condition of the sectors. Otherwise,
> I would do a low level format and reinstall Windows. If you need to
> get data off of the drive before reformatting then I would suggest you
> find another computer and slave the drive. At that point you can save
> the data to another hard drive or burn it to a CDRW.
>
> ZP,
> www.SergeantPC.com
> "Death Smiles at Everyone Marines Smile Back."
>
>
From: Pegasus (MVP) on 14 Sep 2005 19:04
I don't own any Dell PCs, hence I do not know how they have
structured their recovery CDs. Here is a way to resolve the
issue. It involves formatting the hard disk. You will lose all
information on it.

1. Boot the machine with a Win98 boot disk from
www.bootdisk.com.
2. Run fdisk.exe.
3. Delete all partitions.
4. Create at least one partition of at least 10 GBytes.
5. Mark the partition as "active".
6. Reboot from this diskette as prompted.
7. Run format.exe and format the partition you created,
e.g. by typing format c: /q /u /v
8. Reboot the machine with the Dell OS Reinstallation CD.
9. Type these commands:
cd \i386
winnt

WinXP will now install itself in the newly created partition.
It is a FAT32 partition. Later on you can convert it to NTFS
if you wish.


"Marty" <Marty(a)discussions.microsoft.com> wrote in message
news:9409AFCA-E484-4DA6-AAC1-EEAFB1F8A292(a)microsoft.com...
> The OS CD is labeled Operating System Reinstallation CD Microsoft Windows
XP
> Professional including Service Pack 1
>
> The resource cd is labeled Dell Dimension Resource CD.
>
> The error I receive when running last known configuration is
> Windows could not start because the following file is missing or
> > corrupt:> \windows\system32\config\system you can attempt to repair
this file
> > by starting windows Setup using the original setup cd-rom select "r" at
> > the first screen to start repair
>
> I cannot boot to safe mode.
>
> When I run the line cd \i386 winnt it only works on the cd drive not the
c
> drive. I get the windows xp professional setup error Windows XP requires a
> hard drive volume with a t least 392 megabytes of free disk space. Setup
will
> use part of this space for storing temporary files during installation.
The
> drive must be on a permanently attached local hard disk supported by
windows
> xp, and must not be a compressed drive
> Setup was unable to locate such drive with the required amount of free
> space. Setup cannot continue. Press enter to exit.
>
>
> "Pegasus (MVP)" wrote:
>
> > The file \windows\system32\config\system is part of the
> > registry. If it is damaged then you have a couple of
> > options:
> >
> > 1. Use its backup copy, or
> > 2. Re-install Windows.
> >
> > AFAIK, Option 1 is invoked automatically when you select
> > "Last known good configuration". You report that it does not
> > work but you do not tell us what the error messages are.
> > It is therefore not possible to tell you what's happening here.
> >
> > Since you did not report the labels of your DELL CDs, I can
> > only guess what CD you used when trying to run setup.exe.
> > If it is a proper Windows setup CD then this sequence of
> > commands will initiate the Windows setup process:
> >
> > cd \i386
> > winnt
> >
> >
> >
> > "Marty" <Marty(a)discussions.microsoft.com> wrote in message
> > news:DA2CC713-D7CB-4FA7-BA60-695E94A44ABC(a)microsoft.com...
> > > Replied last night but it did not post so here it goes again.
> > > I have tried the last known good configuration it does not work.
> > > I have three options for booting into safe mode none work.
> > > I can't fix or restore the operating system because the drive does not
> > boot
> > > to cd.
> > > The drive will boot to the resource cd diagnostic screen which give me
the
> > > option to go to a command prompt (DOS). From there I have placed the
OS cd
> > in
> > > the other CD drive and tried to run setup. I receive the message
cannot
> > run
> > > this program from DOS.
> > > I have tried to copy the corrupt file from a cd to the C drive but get
the
> > > message that the directory does not exist on the c drive. I think my
next
> > > step is to try and create a windows\system32\config folder and copy it
> > again.
> > > I am hesitant to format the drive as the OS disk is not being read.
> > > Thanks again for the help this beats the heck of paying dell for
asking
> > > their software guys.
> > >
> > > "Pegasus (MVP)" wrote:
> > >
> > > > Let's take this nice and easy. When you press F8 early in the
> > > > boot phase then you get a boot menu screen. (BTW - it's not
> > > > a "DOS" screen - there is no DOS under Windows!). Now
> > > > try booting into "Last known good configuration". Does it
> > > > work? If not, select "Safe Mode".
> > > >
> > > > If this still fails to work then you may have to restore your
> > > > system to factory condition. Two preparation steps are
> > > > required:
> > > > 1. Back up your important files(s) if any. Do you have any?
> > > > 2. Locate the Dell "Operating System" CD. I saw one a few
> > > > weeks ago but I do not remember its exact label. If
> > > > you cannot find it, tell us what CDs you do have.
> > > >
> > > > Post your results here and someone will take you to the
> > > > next step.
> > > >
> > > > "Marty" <Marty(a)discussions.microsoft.com> wrote in message
> > > > news:A0D3FB3A-BA58-4AD3-A706-A09170271A97(a)microsoft.com...
> > > > > No problem. When I boot the computer I get the normal black screen
> > with
> > > > the
> > > > > option to press F2 or F12 (setup or boot process) the screen
changes
> > to
> > > > the
> > > > > Windows XP screen and then goes blank. Nothing else happens. I
cannot
> > get
> > > > it
> > > > > to boot off of the XP reinstallation cd but can get it to boot to
the
> > > > > resource cd. I can get to dos by pressing F8 but do not see a
windows
> > > > > directory after rebooting get the following error.
> > > > > Windows could not start because the following file is missing or
> > corrupt:
> > > > > \windows\system32\config\system you can attempt to repair this
file
> > by
> > > > > starting windows Setup using the original setup cd-rom select "r"
at
> > the
> > > > > first screen to start repair
> > > > > as stated before when I reboot to to the XP cd it does not see it
and
> > I
> > > > get
> > > > > the same message again.
> > > > > "Pegasus (MVP)" wrote:
> > > > >
> > > > > > The transcript from the Dell helpdesk is useful to Dell but not
> > > > > > to us other mortals. You need to describe what exactly happens
> > > > > > at boot time, what messages you see and how far you get.
> > > > > >
> > > > > >
> > > > > > "Marty" <Marty(a)discussions.microsoft.com> wrote in message
> > > > > > news:D9375FE3-0F17-48A0-B5CC-F5128FBC99EB(a)microsoft.com...
> > > > > > > XP will not boot after installing service pack 2.
> > > > > > > Here is the transcript from the dell help desk. Don't want to
pay
> > dell
> > > > $50
> > > > > > > to fix the problem...anyone have any solutions?
> > > > > > > {jabbar_jung 11:43:40 AM} Thank you for contacting Dell
Hardware
> > > > Warranty
> > > > > > > Chat Support. My name is Jabbar. May I have the Complete Name
and
> > > > > > Telephone
> > > > > > > Number as per our records,
> > > > > > > {PERRY BARTRAM 11:43:55 AM} System will not reboot completely
> > (posts
> > > > > > without
> > > > > > > video) after installing XP service pack 2. Will not reboot
from
> > Dell
> > > > > > Windows
> > > > > > > XP installation CD. Did all diagnostic tests...all passed
except
> > > > express
> > > > > > test
> > > > > > > received error code 0f00: 133D
> > > > > > > MSG IDE device failed: incompatible CD for testing (Resource
CD
> > was in
> > > > > > drive)
> > > > > > > Can boot to resource CD...
> > > > > > > Following error is confirmed after running debugging from F12
menu
> > > > > > > Windows could not start because the following file is missing
or
> > > > corrupt:
> > > > > > > \windows\system32\config\system
> > > > > > > {PERRY BARTRAM 11:44:20 AM} Perry Bartram 910-436-2437
> > > > > > > {PERRY BARTRAM 11:44:53 AM} You may have the following number
on
> > file
> > > > 910
> > > > > > > 878-0118 that is our old number
> > > > > > > {jabbar_jung 11:45:48 AM} Let me check on this.
> > > > > > > {PERRY BARTRAM 11:45:58 AM} no problem
> > > > > > > {jabbar_jung 11:46:27 AM} May I know the complete
> > > > messsage------>windows
> > > > > > > could not start because the following file is missing or
corrupt:
> > > > > > > \windows\system32\config\system
> > > > > > > {PERRY BARTRAM 11:46:58 AM} you can attempt to repair this
file by
> > > > > > starting
> > > > > > > windows Setup using the original setup cd-rom
> > > > > > > {PERRY BARTRAM 11:47:13 AM} select r at the first screen to
start
> > > > repair
> > > > > > > {PERRY BARTRAM 11:47:18 AM} That is it
> > > > > > > {jabbar_jung 11:47:51 AM} Ok
> > > > > > > {PERRY BARTRAM 11:48:11 AM} That is the window that is up
right
> > now
> > > > > > > {jabbar_jung 11:49:17 AM} Give me a minute to check.
> > > > > > > {jabbar_jung 11:54:30 AM} Did you unplug the hardware before
> > > > installing
> > > > > > SP2?
> > > > > > > {PERRY BARTRAM 11:54:48 AM} Unplug what hardware?
> > > > > > > {jabbar_jung 11:55:41 AM} Any third party hardware like USB
drives
> > > > > > > {PERRY BARTRAM 11:56:38 AM} no, the only hardware is a usb
> > wireless
> > > > > > adapter
> > > > > > > {jabbar_jung 11:56:59 AM}
> > > > > > > Ok
> > > > > > > {jabbar_jung 11:57:15 AM} It was plugged, am I right?
> > > > > > > {PERRY BARTRAM 11:57:20 AM} correct
> > > > > > > {jabbar_jung 11:58:07 AM} Perry you can try repairing the
windows
> > or
> > > > you
> > > > > > can
> > > > > > > try a fresh installation of windows.
> > > > > > > {jabbar_jung 11:58:30 AM} Perry, you have contacted the
hardware
> > > > support
> > > > > > and
> > > > > > > this is a software issue. I can give you the number for our
> > software
> > > > > > support
> > > > > > > they can resolve it.
> > > > > > > {PERRY BARTRAM 11:58:53 AM} i can't repair because it is not
> > seeing
> > > > the
> > > > > > > CD...send the number
> > > > > > > {jabbar_jung 11:59:09 AM} As we have very limited expertise in
> > this
> > > > > > > software, we would like to avoid doing anything that could
further
> > > > bring
> > > > > > down
> > > > > > > the performance your computer. However, we have a set of
> > technicians
> > > > who
> > > > > > are
> > > > > > > trained to handle these types of issues. Please make a note of
our
> > > > > > helpdesk
> > > > > > > number; they would be more than happy to assist you.
> > > > > > > 1-866-507-3355 (This is a Fee based support)
> > > > > > > {jabbar_jung 11:59:39 AM} They will surely resolve issue.
> > > > > >
> > > > > >
> > > > > >
> > > >
> > > >
> > > >
> >
> >
> >


From: Marty on 14 Sep 2005 21:47
OK, that sounds like a solid plan. That is now my plan b because...for some
reason the computer is know booting to the OS CD and it allowed me to select
repair from the options which eventually leads me to the Windows XP Recovery
Console. At the console it asks me which windows I want to log onto...there
is only 1 so I choose it...type in the administrator password and get the
line C:\WINDOWS

So now what command am I suppose to type?

Thanks again for all your help!

"Pegasus (MVP)" wrote:

> I don't own any Dell PCs, hence I do not know how they have
> structured their recovery CDs. Here is a way to resolve the
> issue. It involves formatting the hard disk. You will lose all
> information on it.
>
> 1. Boot the machine with a Win98 boot disk from
> www.bootdisk.com.
> 2. Run fdisk.exe.
> 3. Delete all partitions.
> 4. Create at least one partition of at least 10 GBytes.
> 5. Mark the partition as "active".
> 6. Reboot from this diskette as prompted.
> 7. Run format.exe and format the partition you created,
> e.g. by typing format c: /q /u /v
> 8. Reboot the machine with the Dell OS Reinstallation CD.
> 9. Type these commands:
> cd \i386
> winnt
>
> WinXP will now install itself in the newly created partition.
> It is a FAT32 partition. Later on you can convert it to NTFS
> if you wish.
>
>
> "Marty" <Marty(a)discussions.microsoft.com> wrote in message
> news:9409AFCA-E484-4DA6-AAC1-EEAFB1F8A292(a)microsoft.com...
> > The OS CD is labeled Operating System Reinstallation CD Microsoft Windows
> XP
> > Professional including Service Pack 1
> >
> > The resource cd is labeled Dell Dimension Resource CD.
> >
> > The error I receive when running last known configuration is
> > Windows could not start because the following file is missing or
> > > corrupt:> \windows\system32\config\system you can attempt to repair
> this file
> > > by starting windows Setup using the original setup cd-rom select "r" at
> > > the first screen to start repair
> >
> > I cannot boot to safe mode.
> >
> > When I run the line cd \i386 winnt it only works on the cd drive not the
> c
> > drive. I get the windows xp professional setup error Windows XP requires a
> > hard drive volume with a t least 392 megabytes of free disk space. Setup
> will
> > use part of this space for storing temporary files during installation.
> The
> > drive must be on a permanently attached local hard disk supported by
> windows
> > xp, and must not be a compressed drive
> > Setup was unable to locate such drive with the required amount of free
> > space. Setup cannot continue. Press enter to exit.
> >
> >
> > "Pegasus (MVP)" wrote:
> >
> > > The file \windows\system32\config\system is part of the
> > > registry. If it is damaged then you have a couple of
> > > options:
> > >
> > > 1. Use its backup copy, or
> > > 2. Re-install Windows.
> > >
> > > AFAIK, Option 1 is invoked automatically when you select
> > > "Last known good configuration". You report that it does not
> > > work but you do not tell us what the error messages are.
> > > It is therefore not possible to tell you what's happening here.
> > >
> > > Since you did not report the labels of your DELL CDs, I can
> > > only guess what CD you used when trying to run setup.exe.
> > > If it is a proper Windows setup CD then this sequence of
> > > commands will initiate the Windows setup process:
> > >
> > > cd \i386
> > > winnt
> > >
> > >
> > >
> > > "Marty" <Marty(a)discussions.microsoft.com> wrote in message
> > > news:DA2CC713-D7CB-4FA7-BA60-695E94A44ABC(a)microsoft.com...
> > > > Replied last night but it did not post so here it goes again.
> > > > I have tried the last known good configuration it does not work.
> > > > I have three options for booting into safe mode none work.
> > > > I can't fix or restore the operating system because the drive does not
> > > boot
> > > > to cd.
> > > > The drive will boot to the resource cd diagnostic screen which give me
> the
> > > > option to go to a command prompt (DOS). From there I have placed the
> OS cd
> > > in
> > > > the other CD drive and tried to run setup. I receive the message
> cannot
> > > run
> > > > this program from DOS.
> > > > I have tried to copy the corrupt file from a cd to the C drive but get
> the
> > > > message that the directory does not exist on the c drive. I think my
> next
> > > > step is to try and create a windows\system32\config folder and copy it
> > > again.
> > > > I am hesitant to format the drive as the OS disk is not being read.
> > > > Thanks again for the help this beats the heck of paying dell for
> asking
> > > > their software guys.
> > > >
> > > > "Pegasus (MVP)" wrote:
> > > >
> > > > > Let's take this nice and easy. When you press F8 early in the
> > > > > boot phase then you get a boot menu screen. (BTW - it's not
> > > > > a "DOS" screen - there is no DOS under Windows!). Now
> > > > > try booting into "Last known good configuration". Does it
> > > > > work? If not, select "Safe Mode".
> > > > >
> > > > > If this still fails to work then you may have to restore your
> > > > > system to factory condition. Two preparation steps are
> > > > > required:
> > > > > 1. Back up your important files(s) if any. Do you have any?
> > > > > 2. Locate the Dell "Operating System" CD. I saw one a few
> > > > > weeks ago but I do not remember its exact label. If
> > > > > you cannot find it, tell us what CDs you do have.
> > > > >
> > > > > Post your results here and someone will take you to the
> > > > > next step.
> > > > >
> > > > > "Marty" <Marty(a)discussions.microsoft.com> wrote in message
> > > > > news:A0D3FB3A-BA58-4AD3-A706-A09170271A97(a)microsoft.com...
> > > > > > No problem. When I boot the computer I get the normal black screen
> > > with
> > > > > the
> > > > > > option to press F2 or F12 (setup or boot process) the screen
> changes
> > > to
> > > > > the
> > > > > > Windows XP screen and then goes blank. Nothing else happens. I
> cannot
> > > get
> > > > > it
> > > > > > to boot off of the XP reinstallation cd but can get it to boot to
> the
> > > > > > resource cd. I can get to dos by pressing F8 but do not see a
> windows
> > > > > > directory after rebooting get the following error.
> > > > > > Windows could not start because the following file is missing or
> > > corrupt:
> > > > > > \windows\system32\config\system you can attempt to repair this
> file
> > > by
> > > > > > starting windows Setup using the original setup cd-rom select "r"
> at
> > > the
> > > > > > first screen to start repair
> > > > > > as stated before when I reboot to to the XP cd it does not see it
> and
> > > I
> > > > > get
> > > > > > the same message again.
> > > > > > "Pegasus (MVP)" wrote:
> > > > > >
> > > > > > > The transcript from the Dell helpdesk is useful to Dell but not
> > > > > > > to us other mortals. You need to describe what exactly happens
> > > > > > > at boot time, what messages you see and how far you get.
> > > > > > >
> > > > > > >
> > > > > > > "Marty" <Marty(a)discussions.microsoft.com> wrote in message
> > > > > > > news:D9375FE3-0F17-48A0-B5CC-F5128FBC99EB(a)microsoft.com...
> > > > > > > > XP will not boot after installing service pack 2.
> > > > > > > > Here is the transcript from the dell help desk. Don't want to
> pay
> > > dell
> > > > > $50
> > > > > > > > to fix the problem...anyone have any solutions?
> > > > > > > > {jabbar_jung 11:43:40 AM} Thank you for contacting Dell
> Hardware
> > > > > Warranty
> > > > > > > > Chat Support. My name is Jabbar. May I have the Complete Name
> and
> > > > > > > Telephone
> > > > > > > > Number as per our records,
> > > > > > > > {PERRY BARTRAM 11:43:55 AM} System will not reboot completely
> > > (posts
> > > > > > > without
> > > > > > > > video) after installing XP service pack 2. Will not reboot
> from
> > > Dell
> > > > > > > Windows
> > > > > > > > XP installation CD. Did all diagnostic tests...all passed
> except
> > > > > express
> > > > > > > test
> > > > > > > > received error code 0f00: 133D
> > > > > > > > MSG IDE device failed: incompatible CD for testing (Resource
> CD
> > > was in
> > > > > > > drive)
> > > > > > > > Can boot to resource CD...
> > > > > > > > Following error is confirmed after running debugging from F12
> menu
> > > > > > > > Windows could not start because the following file is missing
> or
> > > > > corrupt:
> > > > > > > > \windows\system32\config\system
> > > > > > > > {PERRY BARTRAM 11:44:20 AM} Perry Bartram 910-436-2437
> > > > > > > > {PERRY BARTRAM 11:44:53 AM} You may have the following number
> on
> > > file
> > > > > 910
> > > > > > > > 878-0118 that is our old number
> > > > > > > > {jabbar_jung 11:45:48 AM} Let me check on this.
> > > > > > > > {PERRY BARTRAM 11:45:58 AM} no problem
> > > > > > > > {jabbar_jung 11:46:27 AM} May I know the complete
> > > > > messsage------>windows
> > > > > > > > could not start because the following file is missing or
> corrupt:
> > > > > > > > \windows\system32\config\system
> > > > > > > > {PERRY BARTRAM 11:46:58 AM} you can attempt to repair this
> file by
> > > > > > > starting
> > > > > > > > windows Setup using the original setup cd-rom
> > > > > > > > {PERRY BARTRAM 11:47:13 AM} select r at the first screen to
> start
> > > > > repair
> > > > > > > > {PERRY BARTRAM 11:47:18 AM} That is it
> > > > > > > > {jabbar_jung 11:47:51 AM} Ok
> > > > > > > > {PERRY BARTRAM 11:48:11 AM} That is the window that is up
> right
> > > now
> > > > > > > > {jabbar_jung 11:49:17 AM} Give me a minute to check.
> > > > > > > > {jabbar_jung 11:54:30 AM} Did you unplug the hardware before
> > > > > installing
> > > > > > > SP2?
> > > > > > > > {PERRY BARTRAM 11:54:48 AM} Unplug what hardware?
> > > > > > > > {jabbar_jung 11:55:41 AM} Any third party hardware like USB
> drives
> > > > > > > > {PERRY BARTRAM 11:56:38 AM} no, the only hardware is a usb
> > > wireless
> > > > > > > adapter
> > > > > > > > {jabbar_jung 11:56:59 AM}
> > > > > > > > Ok
> > > > > > > > {jabbar_jung 11:57:15 AM} It was plugged, am I right?
> > > > > > > > {PERRY BARTRAM 11:57:20 AM} correct
> > > > > > > > {jabbar_jung 11:58:07 AM} Perry you can try repairing the
> windows
> > > or
> > > > > you
> > > > > > > can
> > > > > > > > try a fresh installation of windows.
> > > > > > > > {jabbar_jung 11:58:30 AM} Perry, you have contacted the
> hardware
> > > > > support
> > > > > > > and
> > > > > > > > this is a software issue. I can give you the number for our
> > > software
> > > > > > > support
> > > > > > > > they can resolve it.
> > > > > > > > {PERRY BARTRAM 11:58:53 AM} i can't repair because it is not
> > > seeing
> > > > > the
> > > > > > > > CD...send the number
> > > > > > > > {jabbar_jung 11:59:09 AM} As we have very limited expertise in
> > > this
> > > > > > > > software, we would like to avoid doing anything that could
> further
> > > > > bring
> > > > > > > down
> > > > > > > > the performance your computer. However, we have a set of
> > > technicians
> > > > > who
> > > > > > > are
> > > > > > > > trained to handle these types of issues. Please make a note of
> our
> > > > > > > helpdesk
> > > > > > > > number; they would be more than happy to assist you.
> > > > > > > > 1-866-507-3355 (This is a Fee based support)
> > > > > > > > {jabbar_jung 11:59:39 AM} They will surely resolve issue.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > >
> > > > >
> > > > >
> > >
> > >
> > >
>
>
>
From: Pegasus (MVP) on 14 Sep 2005 21:59
Type the following commands:
fixboot
fixmbr

If this does not work, reboot again with the OS CD, then
select Repair twice in a row.

If this still fails, use plan b).


"Marty" <Marty(a)discussions.microsoft.com> wrote in message
news:F664FA15-2A9D-475D-9833-58163EB1A75C(a)microsoft.com...
> OK, that sounds like a solid plan. That is now my plan b because...for
some
> reason the computer is know booting to the OS CD and it allowed me to
select
> repair from the options which eventually leads me to the Windows XP
Recovery
> Console. At the console it asks me which windows I want to log
onto...there
> is only 1 so I choose it...type in the administrator password and get the
> line C:\WINDOWS
>
> So now what command am I suppose to type?
>
> Thanks again for all your help!
>
> "Pegasus (MVP)" wrote:
>
> > I don't own any Dell PCs, hence I do not know how they have
> > structured their recovery CDs. Here is a way to resolve the
> > issue. It involves formatting the hard disk. You will lose all
> > information on it.
> >
> > 1. Boot the machine with a Win98 boot disk from
> > www.bootdisk.com.
> > 2. Run fdisk.exe.
> > 3. Delete all partitions.
> > 4. Create at least one partition of at least 10 GBytes.
> > 5. Mark the partition as "active".
> > 6. Reboot from this diskette as prompted.
> > 7. Run format.exe and format the partition you created,
> > e.g. by typing format c: /q /u /v
> > 8. Reboot the machine with the Dell OS Reinstallation CD.
> > 9. Type these commands:
> > cd \i386
> > winnt
> >
> > WinXP will now install itself in the newly created partition.
> > It is a FAT32 partition. Later on you can convert it to NTFS
> > if you wish.
> >
> >
> > "Marty" <Marty(a)discussions.microsoft.com> wrote in message
> > news:9409AFCA-E484-4DA6-AAC1-EEAFB1F8A292(a)microsoft.com...
> > > The OS CD is labeled Operating System Reinstallation CD Microsoft
Windows
> > XP
> > > Professional including Service Pack 1
> > >
> > > The resource cd is labeled Dell Dimension Resource CD.
> > >
> > > The error I receive when running last known configuration is
> > > Windows could not start because the following file is missing or
> > > > corrupt:> \windows\system32\config\system you can attempt to repair
> > this file
> > > > by starting windows Setup using the original setup cd-rom select
"r" at
> > > > the first screen to start repair
> > >
> > > I cannot boot to safe mode.
> > >
> > > When I run the line cd \i386 winnt it only works on the cd drive not
the
> > c
> > > drive. I get the windows xp professional setup error Windows XP
requires a
> > > hard drive volume with a t least 392 megabytes of free disk space.
Setup
> > will
> > > use part of this space for storing temporary files during
installation.
> > The
> > > drive must be on a permanently attached local hard disk supported by
> > windows
> > > xp, and must not be a compressed drive
> > > Setup was unable to locate such drive with the required amount of free
> > > space. Setup cannot continue. Press enter to exit.
> > >
> > >
> > > "Pegasus (MVP)" wrote:
> > >
> > > > The file \windows\system32\config\system is part of the
> > > > registry. If it is damaged then you have a couple of
> > > > options:
> > > >
> > > > 1. Use its backup copy, or
> > > > 2. Re-install Windows.
> > > >
> > > > AFAIK, Option 1 is invoked automatically when you select
> > > > "Last known good configuration". You report that it does not
> > > > work but you do not tell us what the error messages are.
> > > > It is therefore not possible to tell you what's happening here.
> > > >
> > > > Since you did not report the labels of your DELL CDs, I can
> > > > only guess what CD you used when trying to run setup.exe.
> > > > If it is a proper Windows setup CD then this sequence of
> > > > commands will initiate the Windows setup process:
> > > >
> > > > cd \i386
> > > > winnt
> > > >
> > > >
> > > >
> > > > "Marty" <Marty(a)discussions.microsoft.com> wrote in message
> > > > news:DA2CC713-D7CB-4FA7-BA60-695E94A44ABC(a)microsoft.com...
> > > > > Replied last night but it did not post so here it goes again.
> > > > > I have tried the last known good configuration it does not work.
> > > > > I have three options for booting into safe mode none work.
> > > > > I can't fix or restore the operating system because the drive does
not
> > > > boot
> > > > > to cd.
> > > > > The drive will boot to the resource cd diagnostic screen which
give me
> > the
> > > > > option to go to a command prompt (DOS). From there I have placed
the
> > OS cd
> > > > in
> > > > > the other CD drive and tried to run setup. I receive the message
> > cannot
> > > > run
> > > > > this program from DOS.
> > > > > I have tried to copy the corrupt file from a cd to the C drive but
get
> > the
> > > > > message that the directory does not exist on the c drive. I think
my
> > next
> > > > > step is to try and create a windows\system32\config folder and
copy it
> > > > again.
> > > > > I am hesitant to format the drive as the OS disk is not being
read.
> > > > > Thanks again for the help this beats the heck of paying dell for
> > asking
> > > > > their software guys.
> > > > >
> > > > > "Pegasus (MVP)" wrote:
> > > > >
> > > > > > Let's take this nice and easy. When you press F8 early in the
> > > > > > boot phase then you get a boot menu screen. (BTW - it's not
> > > > > > a "DOS" screen - there is no DOS under Windows!). Now
> > > > > > try booting into "Last known good configuration". Does it
> > > > > > work? If not, select "Safe Mode".
> > > > > >
> > > > > > If this still fails to work then you may have to restore your
> > > > > > system to factory condition. Two preparation steps are
> > > > > > required:
> > > > > > 1. Back up your important files(s) if any. Do you have any?
> > > > > > 2. Locate the Dell "Operating System" CD. I saw one a few
> > > > > > weeks ago but I do not remember its exact label. If
> > > > > > you cannot find it, tell us what CDs you do have.
> > > > > >
> > > > > > Post your results here and someone will take you to the
> > > > > > next step.
> > > > > >
> > > > > > "Marty" <Marty(a)discussions.microsoft.com> wrote in message
> > > > > > news:A0D3FB3A-BA58-4AD3-A706-A09170271A97(a)microsoft.com...
> > > > > > > No problem. When I boot the computer I get the normal black
screen
> > > > with
> > > > > > the
> > > > > > > option to press F2 or F12 (setup or boot process) the screen
> > changes
> > > > to
> > > > > > the
> > > > > > > Windows XP screen and then goes blank. Nothing else happens. I
> > cannot
> > > > get
> > > > > > it
> > > > > > > to boot off of the XP reinstallation cd but can get it to boot
to
> > the
> > > > > > > resource cd. I can get to dos by pressing F8 but do not see a
> > windows
> > > > > > > directory after rebooting get the following error.
> > > > > > > Windows could not start because the following file is missing
or
> > > > corrupt:
> > > > > > > \windows\system32\config\system you can attempt to repair
this
> > file
> > > > by
> > > > > > > starting windows Setup using the original setup cd-rom select
"r"
> > at
> > > > the
> > > > > > > first screen to start repair
> > > > > > > as stated before when I reboot to to the XP cd it does not see
it
> > and
> > > > I
> > > > > > get
> > > > > > > the same message again.
> > > > > > > "Pegasus (MVP)" wrote:
> > > > > > >
> > > > > > > > The transcript from the Dell helpdesk is useful to Dell but
not
> > > > > > > > to us other mortals. You need to describe what exactly
happens
> > > > > > > > at boot time, what messages you see and how far you get.
> > > > > > > >
> > > > > > > >
> > > > > > > > "Marty" <Marty(a)discussions.microsoft.com> wrote in message
> > > > > > > > news:D9375FE3-0F17-48A0-B5CC-F5128FBC99EB(a)microsoft.com...
> > > > > > > > > XP will not boot after installing service pack 2.
> > > > > > > > > Here is the transcript from the dell help desk. Don't want
to
> > pay
> > > > dell
> > > > > > $50
> > > > > > > > > to fix the problem...anyone have any solutions?
> > > > > > > > > {jabbar_jung 11:43:40 AM} Thank you for contacting Dell
> > Hardware
> > > > > > Warranty
> > > > > > > > > Chat Support. My name is Jabbar. May I have the Complete
Name
> > and
> > > > > > > > Telephone
> > > > > > > > > Number as per our records,
> > > > > > > > > {PERRY BARTRAM 11:43:55 AM} System will not reboot
completely
> > > > (posts
> > > > > > > > without
> > > > > > > > > video) after installing XP service pack 2. Will not reboot
> > from
> > > > Dell
> > > > > > > > Windows
> > > > > > > > > XP installation CD. Did all diagnostic tests...all passed
> > except
> > > > > > express
> > > > > > > > test
> > > > > > > > > received error code 0f00: 133D
> > > > > > > > > MSG IDE device failed: incompatible CD for testing
(Resource
> > CD
> > > > was in
> > > > > > > > drive)
> > > > > > > > > Can boot to resource CD...
> > > > > > > > > Following error is confirmed after running debugging from
F12
> > menu
> > > > > > > > > Windows could not start because the following file is
missing
> > or
> > > > > > corrupt:
> > > > > > > > > \windows\system32\config\system
> > > > > > > > > {PERRY BARTRAM 11:44:20 AM} Perry Bartram 910-436-2437
> > > > > > > > > {PERRY BARTRAM 11:44:53 AM} You may have the following
number
> > on
> > > > file
> > > > > > 910
> > > > > > > > > 878-0118 that is our old number
> > > > > > > > > {jabbar_jung 11:45:48 AM} Let me check on this.
> > > > > > > > > {PERRY BARTRAM 11:45:58 AM} no problem
> > > > > > > > > {jabbar_jung 11:46:27 AM} May I know the complete
> > > > > > messsage------>windows
> > > > > > > > > could not start because the following file is missing or
> > corrupt:
> > > > > > > > > \windows\system32\config\system
> > > > > > > > > {PERRY BARTRAM 11:46:58 AM} you can attempt to repair this
> > file by
> > > > > > > > starting
> > > > > > > > > windows Setup using the original setup cd-rom
> > > > > > > > > {PERRY BARTRAM 11:47:13 AM} select r at the first screen
to
> > start
> > > > > > repair
> > > > > > > > > {PERRY BARTRAM 11:47:18 AM} That is it
> > > > > > > > > {jabbar_jung 11:47:51 AM} Ok
> > > > > > > > > {PERRY BARTRAM 11:48:11 AM} That is the window that is up
> > right
> > > > now
> > > > > > > > > {jabbar_jung 11:49:17 AM} Give me a minute to check.
> > > > > > > > > {jabbar_jung 11:54:30 AM} Did you unplug the hardware
before
> > > > > > installing
> > > > > > > > SP2?
> > > > > > > > > {PERRY BARTRAM 11:54:48 AM} Unplug what hardware?
> > > > > > > > > {jabbar_jung 11:55:41 AM} Any third party hardware like
USB
> > drives
> > > > > > > > > {PERRY BARTRAM 11:56:38 AM} no, the only hardware is a usb
> > > > wireless
> > > > > > > > adapter
> > > > > > > > > {jabbar_jung 11:56:59 AM}
> > > > > > > > > Ok
> > > > > > > > > {jabbar_jung 11:57:15 AM} It was plugged, am I right?
> > > > > > > > > {PERRY BARTRAM 11:57:20 AM} correct
> > > > > > > > > {jabbar_jung 11:58:07 AM} Perry you can try repairing the
> > windows
> > > > or
> > > > > > you
> > > > > > > > can
> > > > > > > > > try a fresh installation of windows.
> > > > > > > > > {jabbar_jung 11:58:30 AM} Perry, you have contacted the
> > hardware
> > > > > > support
> > > > > > > > and
> > > > > > > > > this is a software issue. I can give you the number for
our
> > > > software
> > > > > > > > support
> > > > > > > > > they can resolve it.
> > > > > > > > > {PERRY BARTRAM 11:58:53 AM} i can't repair because it is
not
> > > > seeing
> > > > > > the
> > > > > > > > > CD...send the number
> > > > > > > > > {jabbar_jung 11:59:09 AM} As we have very limited
expertise in
> > > > this
> > > > > > > > > software, we would like to avoid doing anything that could
> > further
> > > > > > bring
> > > > > > > > down
> > > > > > > > > the performance your computer. However, we have a set of
> > > > technicians
> > > > > > who
> > > > > > > > are
> > > > > > > > > trained to handle these types of issues. Please make a
note of
> > our
> > > > > > > > helpdesk
> > > > > > > > > number; they would be more than happy to assist you.
> > > > > > > > > 1-866-507-3355 (This is a Fee based support)
> > > > > > > > > {jabbar_jung 11:59:39 AM} They will surely resolve issue.
> > > > > > > >
> > > > > > > >
> > > > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > >
> > > >
> > > >
> >
> >
> >


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