From: PA Bear [MS MVP] on 23 Apr 2010 13:59 Ottmar Freudenberger wrote: > "RonRPh" <RonRPh(a)discussions.microsoft.com> schrieb: > >> winver: version 5.5 (build 2600.xpsp_sp3_qfe.90804-1456: seervice Pack 3, >> v.5 > > Bet "version 5.5" is a typo. +1 >> WARNING: Failed to evaluate Installed rule, updateId = >> {F4B9C883-F4DB-4FB5-B204-3343C11FA021}.100, hr = 8024E001 > > http://support.microsoft.com/kb/971058/en-us may be worth trying. +1 (assuming a functional AV app is installed)
From: RonRPh on 23 Apr 2010 19:25 "PA Bear [MS MVP]" wrote: > Ottmar Freudenberger wrote: > > "RonRPh" <RonRPh(a)discussions.microsoft.com> schrieb: > > > >> winver: version 5.5 (build 2600.xpsp_sp3_qfe.90804-1456: seervice Pack 3, > >> v.5 > > > > Bet "version 5.5" is a typo. > > +1 > > >> WARNING: Failed to evaluate Installed rule, updateId = > >> {F4B9C883-F4DB-4FB5-B204-3343C11FA021}.100, hr = 8024E001 > > > > http://support.microsoft.com/kb/971058/en-us may be worth trying. > > +1 (assuming a functional AV app is installed) > > ================================================== Did try the reset- just the regular one- no luck. Since it is an old backup that I'm currently working off of ( before I switched to Norton) I would have to think that it is pretty much a "clean" version on Mcfee- so doing the antivirus thing does not seem like the answer to me but when I have some time I'll play around with it. > Thank You for trying to help Ron
From: PA Bear [MS MVP] on 23 Apr 2010 20:30 RonRPh wrote: <snip> > Did try the reset- just the regular one- no luck. Since it is an old > backup > that I'm > currently working off of ( before I switched to Norton) I would have to > think that it > is pretty much a "clean" version on Mcfee- so doing the antivirus thing > does > not > seem like the answer to me but when I have some time I'll play around with > it. > Thank You for trying to help. <paste> > Any thoughts would be appreciated. </paste> And then dismissed out of hand? Could that "old backup" be horked, too? You betcha! Especially if WINVER really reports "version 5.5 (build 2600.xpsp_sp3_qfe.90804-1456: seervice Pack 3." See... Help: I Got Hacked. Now What Do I Do? http://technet.microsoft.com/en-us/library/cc700813.aspx Back-up any personal data (none of which should be considered 100% trustworthy at this point) then format the HDD & do a clean install of Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT fix this! HOW TO do a clean install of WinXP: See http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in http://support.microsoft.com/kb/978307 After the clean install, you will have the equivalent of a "new computer" so take care of everything on the following page before otherwise connecting the machine to the internet or a local network (i.e., other computers) and before using a flash drive or SDCard that isn't brand-new or hasn't been freshly formatted: 4 steps to help protect your new computer before you go online http://www.microsoft.com/security/pypc.aspx Other helpful references include: HOW TO get a computer running WinXP Gold (no Service Packs) fully patched (after a clean install) http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a clean install) http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b Tip: After getting the computer fully-patched, download/install KB971029 manually: http://support.microsoft.com/kb/971029 NB: Any Norton or McAfee free-trial that came preinstalled on the computer when you bought it will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the free-trial and download/run the appropriate removal tool before installing any updates, Windows Service Packs or IE upgrades and before installing your new anti-virus application (which will require WinXP SP3 to be installed). Norton Removal Tool ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe McAfee Consumer Products Removal Tool http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe Over & out. -- ~PA Bear
From: Ottmar Freudenberger on 24 Apr 2010 00:43 "RonRPh" <RonRPh(a)discussions.microsoft.com> schrieb: >> > http://support.microsoft.com/kb/971058/en-us may be worth trying. > Did try the reset- just the regular one- no luck. You've tried the "agressive mode" too in the meantime? If not, go ahead. Still no luck? *Uninstall* McAfee *completely* and just in case you have a personal firewall application running in the background too, uninstall that one too. Instead enable Windows Firewall and give Microsoft Security Essentials a try. Bye, Freudi
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