Windows update repeatedly successfully installs security updat
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From: PA Bear [MS MVP] on 3 Oct 2009 02:53 I did. sofla wrote: > sorry that you feel that it is necessary to be so rude. if the fix was > that > obvious why didn't you suggest it? > hope that you can re-evaluate your reaction to my posts & be able to help > the next person objectively, without malice. > > "PA Bear [MS MVP]" wrote: > >> Congrats on RTFM. >> >> sofla wrote: >>> Thank you Harry for your advice. I searched for the download & came >>> across >>> this article "http://support.microsoft.com/default.aspx/kb/954430" which >>> had >>> a section describing my situation & referred me to >>> "http://support.microsoft.com/kb/941729/". >>> Even though it was for XP-based computers I thought I'd give it a try & >>> Voila! it worked. >>> >>> I would not have gone searching again without your reminder to try >>> downloading directly from the Download Center - I had started to do that >>> earlier & then got distracted & forgot to re-visit this alternative. >>> >>> Anyway it looks like the fix (at least for me) was the 941729 reference. >>> It >>> may help others who are having similar problems. >>> >>> I appreciate your clarification about the WU viewing the sytem files >>> rather >>> than the update history, it helped me understand the continual reinstall >>> request. >>> And lastly, thank you for your professionalism. Both you & ENCEL were >>> quite >>> helpful. >>> >>> >>> >>> "Harry Johnston [MVP]" wrote: >>> >>>> sofla wrote: >>>> >>>>> 1. To ENCEL - there is no way to uninstall a program when it is not >>>>> recognized. As I stated before, the program looked like it was >>>>> successfully installed but when viewing the update history it was not >>>>> registered as installed. This is why Windows Update keeps wanting to >>>>> install the same program over & over. >>>> >>>> Windows Update doesn't use the update history; it looks directly at the >>>> system files to determine which updates are needed. In the vast >>>> majority >>>> of cases if WU says an update is needed it really is. >>>> >>>> Have you tried downloading the update from the Microsoft Download >>>> Center >>>> and installing it in Safe Mode? >>>> >>>> Harry. >>>> >>>>> 2. PA Bear - Yes I meant KB 955430. It is listed as a "Security Update >>>>> for >>>>> Microsoft XML Core Services 4.0 Service Pack 2" which is why I called >>>>> it >>>>> a >>>>> security update. >>>>> 3. There are no error messages. Everything indicates that it has been >>>>> successfully installed, yet it is not visible as an installed >>>>> component >>>>> & >>>>> the Windows Updater continues to want to install it again. >>>>> 4. No, Visat SP1 wa not preloaded I updated to it when it became >>>>> available, no problems with the install. >>>>> 5. Yes my subscription is current & I have all the latest >>>>> versions/definitions/updates of all the programs I run. My main app is >>>>> Norton 360, Ver. 3.0. I also run Spybot & Malaware Bytes - both have >>>>> been >>>>> run as Full Scans in Safe Mode recently. >>>>> 6. My computer came with NIS 2007 initially but have since updated to >>>>> N360 >>>>> when subscription expired. >>>>> >>>>> "PA Bear [MS MVP]" wrote: >>>>> >>>>>> Thanks for beginning your own, new thread! >>>>>> >>>>>>> Experiencing problems with windows update - it continues to want to >>>>>>> install >>>>>>> the latest security update (KB9544). >>>>>> Are you referring to KB954430? If so, it's not a security update. >>>>>> >>>>>> Are you getting any error messages when you attempt to install >>>>>> KB955430 >>>>>> and/or KB947821? >>>>>> >>>>>> Did Vista SP1 come preinstalled on your computer when you bought it? >>>>>> >>>>>> What anti-virus application or security suite is installed and is >>>>>> your >>>>>> subscription current? What anti-spyware applications (other than >>>>>> Defender)? What third-party firewall (if any)? >>>>>> >>>>>> Has a Norton or McAfee application ever been installed on this >>>>>> machine >>>>>> (e.g., a free-trial version that came preinstalled when you bought >>>>>> it)? >>>>>> -- >>>>>> ~Robear Dyer (PA Bear) >>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>>>> www.banthecheck.com >>>>>> >>>>>> >>>>>> sofla wrote: >>>>>>> IE version 8 >>>>>>> Vista SP1 >>>>>>> Experiencing problems with windows update - it continues to want to >>>>>>> install >>>>>>> the latest security update (KB9544). I had 5 copies "successfully >>>>>>> installed" >>>>>>> though none of them showed up in the "Review Update" history. >>>>>>> I re-booted several times with no remedy to the problem. I also >>>>>>> tried >>>>>>> the remedies in the knowledge base article. I ran my anti-virus, >>>>>>> anti-malware, etc. programs. >>>>>>> Finally I did a system restore to eliminate the installs. >>>>>>> The Windows Updater icon still appears & wants me to install this >>>>>>> update. Any suggestions other than asking it to ignore the update? >>>>>>> Not sure if it's relevant but I also never got the update notice >>>>>>> for >>>>>>> sp2, & >>>>>>> when I tred to install KB947821, thinking it might help, it hangs on >>>>>>> installation.
From: ewramos on 9 Oct 2009 12:32
On Oct 2, 6:05 pm, sofla <so...(a)discussions.microsoft.com> wrote: > Thank you Harry for your advice. I searched for the download & came across > this article "http://support.microsoft.com/default.aspx/kb/954430" which had > a section describing my situation & referred me to > "http://support.microsoft.com/kb/941729/". > Even though it was for XP-based computers I thought I'd give it a try & > Voila! it worked. > > I would not have gone searching again without your reminder to try > downloading directly from the Download Center - I had started to do that > earlier & then got distracted & forgot to re-visit this alternative. > > Anyway it looks like the fix (at least for me) was the 941729 reference. It > may help others who are having similar problems. > > I appreciate your clarification about the WU viewing the sytem files rather > than the update history, it helped me understand the continual reinstall > request. > And lastly, thank you for your professionalism. Both you & ENCEL were quite > helpful. > > > > "Harry Johnston [MVP]" wrote: > > sofla wrote: > > > > 1. To ENCEL - there is no way to uninstall a program when it is not > > > recognized. As I stated before, the program looked like it was successfully > > > installed but when viewing the update history it was not registered as > > > installed. This is why Windows Update keeps wanting to install the same > > > program over & over. > > > Windows Update doesn't use the update history; it looks directly at the system > > files to determine which updates are needed. In the vast majority of cases if > > WU says an update is needed it really is. > > > Have you tried downloading the update from the Microsoft Download Center and > > installing it in Safe Mode? > > > Harry. > > > > 2. PA Bear - Yes I meant KB 955430. It is listed as a "Security Update for > > > Microsoft XML Core Services 4.0 Service Pack 2" which is why I called it a > > > security update. > > > 3. There are no error messages. Everything indicates that it has been > > > successfully installed, yet it is not visible as an installed component & the > > > Windows Updater continues to want to install it again. > > > 4. No, Visat SP1 wa not preloaded I updated to it when it became available, > > > no problems with the install. > > > 5. Yes my subscription is current & I have all the latest > > > versions/definitions/updates of all the programs I run. My main app is Norton > > > 360, Ver. 3.0. I also run Spybot & Malaware Bytes - both have been run as > > > Full Scans in Safe Mode recently. > > > 6. My computer came with NIS 2007 initially but have since updated to N360 > > > when subscription expired. > > > > "PA Bear [MSMVP]" wrote: > > > >> Thanks for beginning your own, new thread! > > > >>> Experiencing problems with windows update - it continues to want to > > >>> install > > >>> the latest security update (KB9544). > > >> Are you referring toKB954430? If so, it's not a security update. > > > >> Are you getting any error messages when you attempt to install KB955430 > > >> and/or KB947821? > > > >> Did Vista SP1 come preinstalled on your computer when you bought it? > > > >> What anti-virus application or security suite is installed and is your > > >> subscription current? What anti-spyware applications (other than Defender)? > > >> What third-party firewall (if any)? > > > >> Has a Norton or McAfee application ever been installed on this machine > > >> (e.g., a free-trial version that came preinstalled when you bought it)? > > >> -- > > >> ~Robear Dyer (PA Bear) > > >> MSMVP-IE, Mail, Security, Windows Client - since 2002 > > >>www.banthecheck.com > > > >> sofla wrote: > > >>> IE version 8 > > >>> Vista SP1 > > >>> Experiencing problems with windows update - it continues to want to > > >>> install > > >>> the latest security update (KB9544). I had 5 copies "successfully > > >>> installed" > > >>> though none of them showed up in the "Review Update" history. > > >>> I re-booted several times with no remedy to the problem. I also tried the > > >>> remedies in the knowledge base article. I ran my anti-virus, anti-malware, > > >>> etc. programs. > > >>> Finally I did a system restore to eliminate the installs. > > >>> The Windows Updater icon still appears & wants me to install this update. > > >>> Any suggestions other than asking it to ignore the update? > > >>> Not sure if it's relevant but I also never got the update notice for sp2, > > >>> & > > >>> when I tred to install KB947821, thinking it might help, it hangs on > > >>> installation.- Hide quoted text - > > - Show quoted text - the 941729 reference worked for me. This 'update' ran 312 times from 12/2008 to 10/2009. Thanks Microsoft |