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From: SC Tom on 13 Mar 2010 07:28 Don't know about the Microsoft menu (I haven't had to activate in years), but quite often pressing 0 a few times during the automated spiel will get a live person because the menu program gets confused. Works well on my ISP support line and my bank :-) -- SC Tom "Meebers" <Iam(a)bat.com> wrote in message news:%23LWd4cgwKHA.1692(a)TK2MSFTNGP04.phx.gbl... > Don't know if a live person is there 24/7 or not, but if it is a day time > thing only will try again shortly.... Tx > > "C" <c(a)nospamers.com.invalid> wrote in message > news:hndrvm$kd4$1(a)speranza.aioe.org... >> Meebers wrote: >>> Try this again >>> >>> Installed XP Pro (OEM) over the XP home edition(OEM) 3 yrs ago, >>> everything worked normal >>> last week HDD crash, install new HDD. >>> Instead of installing the Xp Pro (OEM) CD SP0, and having to go thru all >>> the updates; >>> I installed a slipstreamed (sp3) copy of Xp Pro from another Xp computer >>> Intent here was to use the product key from the one I bought. >>> so...during activation when it asked me for the product key, I used the >>> one I bought, activation failed so I called the number (telephone 888 >>> 571 2048) got an automated answer (no person) in which I input the new >>> installation id furnished from the activation attempt, it also failed. >> >> Use the phone activation method again but this time hold until you get a >> live person. >> >> >> -- >> C >
From: Daave on 13 Mar 2010 10:17
Inline. Meebers wrote: > Try this again > > Installed XP Pro (OEM) over the XP home edition(OEM) 3 yrs ago, > everything worked normal > last week HDD crash, install new HDD. > Instead of installing the Xp Pro (OEM) CD SP0, and having to go thru > all the updates; > I installed a slipstreamed (sp3) copy of Xp Pro from another Xp > computer Not enough information! What do you mean by "from another Xp computer"? What kind of XP Pro installation CD did you use as the basis for the newly created slipstreamed one? Retail, generic OEM, or branded OEM? > Intent here was to use the product key from the one I bought. This will work *only* if the types (i.e., Retail or OEM) match! So if you created a new installation CD using an OEM CD as the basis, a Product Key from a Retail installation CD will *not* work. What you should have done was create an installation CD, slipstreaming SP3 into the one you bought. Then, the Product Key (of the one you bought) would defniitely work! > so...during activation when it asked me for the product key, I used > the one I bought, activation failed so I called the number (telephone > 888 571 2048) got an automated answer (no person) in which I input > the new installation id furnished from the activation attempt, it > also failed. That is normal behavior in the event the types (Retail/OEM) don't match. If the types do match, you need to speak with a live person. > I did not use the home edition product key > I did use the product key from the one I bought > I did use the correct product key from the label, triple checked, 2nd > person check. > When activation failed the second time, I then chose the option on the > activation screen of change the product key, again trying the one I > bought. Again failure, the automated voice said take the product back > to your vendor (Best Buy) it worked 3 yrs ago, should work now?? You need to identify each installation CD (and thus license) completely. Saying "XP Pro" is only partial information. We need to know the type (again: Retail, generic OEM, or branded OEM) of each. > "Daave" <daave(a)example.com> wrote in message > news:OpIAbefwKHA.5940(a)TK2MSFTNGP02.phx.gbl... >> Meebers wrote: >>> 3yr old laptop with xp home installed by vendor. Went and bought a >>> XP pro disk (legal) oem disk and installed and has been working just >>> fine for the last 3 years. HDD went south, bought a new HDD and >>> reinstalled windowsxp pro from a disk that I slipstreamed sp3 into. >>> Install went fine, however when trying to activate, changed the >>> product key back to the original XP PRo disk version that I bought. >>> MS automated activation says the key does not match after trying the >>> new installation numbers. Tried activation twice no luck. Is there >>> ever a person that answers, all I can get is the automated answer, >>> or is my process wacked out. >> >> That's confusing. >> >> You say that you "changed the product key." Changed it from what? >> >> Assuming you did the slipsteam correctly, you now have an XP Pro >> installation CD at the SP3 level (and it is an OEM version, not >> Retail). If you are performing a Clean Install, you need to enter >> the Product Key. Use the one that came with the XP Pro CD (it's >> basically the same installation CD as the one you created, just at >> an earlier SP level). Once the key is entered, there is no need to >> change anything! |