Wireless connection enabled but not connecting
in [Wireless]
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From: Mark on 14 Mar 2010 17:07 I have a Gateway notebook model 6518gz that i wiped the hard drive with killdisk and loaded the XP OS from disk (service pack 1). I downloaded all the drivers for motherboard, audio, etc. as well as network drivers and adapter software. My notebook does detect wireless networks, it allows me to configure to them, and connect to them. The icons on the toolbar indicate connected to the specific network name and gives excellent signal strength. However, in the network connections window, the status is "enabled" and never moves on to "connected". A ping to the default gateway IP times out. Prior to wiping the disk, the notebook did connect to the network, so i doubt it is my card, but i can't come up with anything else to do here. Also, i have tried connecting directly to the ethernet DSL cable and that does not work either. HELP!!! Mark
From: Jack [MVP-Networking] on 14 Mar 2010 17:20 Hi The fact that you see signal means that the Wireless Card basic is OK. However, something blocks its capacity to obtain a valid connection from the Wireless source. Check the Firewall to make sure that it does not block the Network zone that you working with. I do not know what your Wireless source is, but if there is issues of Encryption and other parameter that need to be adjusted you have to take of it. http://www.ezlan.net/wireless.html Jack (MS, MVP-Networking). "Mark" <Mark(a)discussions.microsoft.com> wrote in message news:C3460465-4175-4626-82F8-22DE868F3068(a)microsoft.com... >I have a Gateway notebook model 6518gz that i wiped the hard drive with > killdisk and loaded the XP OS from disk (service pack 1). I downloaded > all > the drivers for motherboard, audio, etc. as well as network drivers and > adapter software. My notebook does detect wireless networks, it allows me > to > configure to them, and connect to them. The icons on the toolbar indicate > connected to the specific network name and gives excellent signal > strength. > However, in the network connections window, the status is "enabled" and > never > moves on to "connected". A ping to the default gateway IP times out. > Prior > to wiping the disk, the notebook did connect to the network, so i doubt it > is > my card, but i can't come up with anything else to do here. Also, i have > tried connecting directly to the ethernet DSL cable and that does not work > either. HELP!!! > Mark
From: Mark on 15 Mar 2010 00:20 I failed to mention before that i have a wireless router with 64-bit WEP encryption and two other household laptops can connect using the code that i am using on this connection setting. I even removed the WEP security and made the router open and still no connection. I have checked the firewall setting in the wireless network connection properties under the advanced tab and the ICS box is not checked. I don't see any other firewall setting to check. I am really at a loss here. From the "Intel PROSet/Wireless" , I click on "Tools" and "Intel Wireless Troubleshooter" and it suggests an authentication failure, incorrect encryption keys, or DHCP server malfunction. I don't know where to go from here. I appreciate your assistance. "Jack [MVP-Networking]" wrote: > Hi > The fact that you see signal means that the Wireless Card basic is OK. > However, something blocks its capacity to obtain a valid connection from the > Wireless source. Check the Firewall to make sure that it does not block the > Network zone that you working with. > I do not know what your Wireless source is, but if there is issues of > Encryption and other parameter that need to be adjusted you have to take of > it. http://www.ezlan.net/wireless.html > Jack (MS, MVP-Networking). > > > > "Mark" <Mark(a)discussions.microsoft.com> wrote in message > news:C3460465-4175-4626-82F8-22DE868F3068(a)microsoft.com... > >I have a Gateway notebook model 6518gz that i wiped the hard drive with > > killdisk and loaded the XP OS from disk (service pack 1). I downloaded > > all > > the drivers for motherboard, audio, etc. as well as network drivers and > > adapter software. My notebook does detect wireless networks, it allows me > > to > > configure to them, and connect to them. The icons on the toolbar indicate > > connected to the specific network name and gives excellent signal > > strength. > > However, in the network connections window, the status is "enabled" and > > never > > moves on to "connected". A ping to the default gateway IP times out. > > Prior > > to wiping the disk, the notebook did connect to the network, so i doubt it > > is > > my card, but i can't come up with anything else to do here. Also, i have > > tried connecting directly to the ethernet DSL cable and that does not work > > either. HELP!!! > > Mark > > . >
From: Jack [MVP-Networking] on 15 Mar 2010 09:45 Hi Make sure that the Intel Wireless Utility and Windows native Wireless utility are Not both loaded up at start up. Temporarily, do not switch On the security in the Router until you have a solid connection. Jack (MS, MVP-Networking). "Mark" <Mark(a)discussions.microsoft.com> wrote in message news:DB35EE82-FB43-4C99-9D6D-676B26694CFF(a)microsoft.com... >I failed to mention before that i have a wireless router with 64-bit WEP > encryption and two other household laptops can connect using the code that > i > am using on this connection setting. I even removed the WEP security and > made the router open and still no connection. I have checked the firewall > setting in the wireless network connection properties under the advanced > tab > and the ICS box is not checked. I don't see any other firewall setting to > check. I am really at a loss here. > > From the "Intel PROSet/Wireless" , I click on "Tools" and "Intel Wireless > Troubleshooter" and it suggests an authentication failure, incorrect > encryption keys, or DHCP server malfunction. I don't know where to go > from > here. I appreciate your assistance. > > "Jack [MVP-Networking]" wrote: > >> Hi >> The fact that you see signal means that the Wireless Card basic is OK. >> However, something blocks its capacity to obtain a valid connection from >> the >> Wireless source. Check the Firewall to make sure that it does not block >> the >> Network zone that you working with. >> I do not know what your Wireless source is, but if there is issues of >> Encryption and other parameter that need to be adjusted you have to take >> of >> it. http://www.ezlan.net/wireless.html >> Jack (MS, MVP-Networking). >> >> >> >> "Mark" <Mark(a)discussions.microsoft.com> wrote in message >> news:C3460465-4175-4626-82F8-22DE868F3068(a)microsoft.com... >> >I have a Gateway notebook model 6518gz that i wiped the hard drive with >> > killdisk and loaded the XP OS from disk (service pack 1). I downloaded >> > all >> > the drivers for motherboard, audio, etc. as well as network drivers and >> > adapter software. My notebook does detect wireless networks, it allows >> > me >> > to >> > configure to them, and connect to them. The icons on the toolbar >> > indicate >> > connected to the specific network name and gives excellent signal >> > strength. >> > However, in the network connections window, the status is "enabled" and >> > never >> > moves on to "connected". A ping to the default gateway IP times out. >> > Prior >> > to wiping the disk, the notebook did connect to the network, so i doubt >> > it >> > is >> > my card, but i can't come up with anything else to do here. Also, i >> > have >> > tried connecting directly to the ethernet DSL cable and that does not >> > work >> > either. HELP!!! >> > Mark >> >> . >>
From: David Webb on 19 Mar 2010 06:37
You should bring your OS up-to-date before any more trouble-shooting. SP3 contains many hotfixes for wireless issues. If your system only has SP1, it must be updated to SP3 in two steps. \quote (MS) To install Windows XP Service Pack 3 (SP3), either Windows XP Service Pack 1a (SP1a) or Windows XP Service Pack 2 (SP2) must already be installed. \end quote To obtain SP2: http://www.microsoft.com/downloads/details.aspx?familyid=049C9DBE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en To obtain SP3: http://support.microsoft.com/kb/322389 Note: If Internet Explorer has been upgraded, uninstall it prior to installing any of these updates so that IE6 is restored. You can upgrade again to IE7 or IE8 after SP3 is stabilized. "Mark" <Mark(a)discussions.microsoft.com> wrote in message news:C3460465-4175-4626-82F8-22DE868F3068(a)microsoft.com... > I have a Gateway notebook model 6518gz that i wiped the hard drive with > killdisk and loaded the XP OS from disk (service pack 1). I downloaded all > the drivers for motherboard, audio, etc. as well as network drivers and > adapter software. My notebook does detect wireless networks, it allows me to > configure to them, and connect to them. The icons on the toolbar indicate > connected to the specific network name and gives excellent signal strength. > However, in the network connections window, the status is "enabled" and never > moves on to "connected". A ping to the default gateway IP times out. Prior > to wiping the disk, the notebook did connect to the network, so i doubt it is > my card, but i can't come up with anything else to do here. Also, i have > tried connecting directly to the ethernet DSL cable and that does not work > either. HELP!!! > Mark |