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From: Shenan Stanley on 10 Jan 2010 11:19
<snipped>

Stan wrote:
> Here is the latest:
>
> Ran reset the registry and the file permissions with no problems
>
> Ran Windows Installer Cleanup Utility with no problems
>
> Installed and ran Superantispyware. Found 49 cookies and one Trojan
> in SystemVolumeInfo\_Restore
>
> Already had Malwarebytes installed and ran it. Found one Rogue
> Installer - RegClean.exe
>
> Ran Malwareremove with nothing detected.
>
> Tried to run the latest windows installer but would not run due to
> requiring a minimum of SP2.
>
> Ran windowsupdateagent30-x86.exe /WUFORCE with no problems
>
> Ran reset Windows Update Components using Microsoft fix it with no
> problems
>
> Downloaded XP SP3 Network Installation to my D: drive (no problems)
>
> Did a CHKDSK on C: Drive (no problems)
>
> Defraged C: Drive (no problems)
>
> Dis-connected from the internet, stopped all running programs,
> disabled virus and firewall protections
>
> Started install of SP3 which ran fine and told me it succesfully
> installed. Rebooted
>
> Got the black screen which told me to start up in safe mode. System
> restore allowed me to revert back to last restore point just prior
> to SP3 install.
>
> Question??? Should I try to install SP2 first even though it says
> that everything in SP 3 covers SP 2 ??????

As long as you have at least SP1a - you shouldn't need to install SP2 first.

What about hardware device drivers? Have you verified they are the latest
versio available from Gateway? Include the BIOS in that update.

That's what this sounds like to me - a hardware driver issue.

You were able to get into safe mode? Or did you try beyond allowing it to
do the system restore?

If you are able to get into Safe Mode - usually that is a driver issue.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


From: Stan on 25 Jan 2010 11:55
Well I have finally fixed the problem with the help of someone local who took
my PC and put it on their bench.

It was the video cable. For some reason, XP SP 1 would use the DVI video
cable but SP 3 required the VGA cable.

Thank you for your help
--
Stan


"Shenan Stanley" wrote:

> <snipped>
>
> Stan wrote:
> > Here is the latest:
> >
> > Ran reset the registry and the file permissions with no problems
> >
> > Ran Windows Installer Cleanup Utility with no problems
> >
> > Installed and ran Superantispyware. Found 49 cookies and one Trojan
> > in SystemVolumeInfo\_Restore
> >
> > Already had Malwarebytes installed and ran it. Found one Rogue
> > Installer - RegClean.exe
> >
> > Ran Malwareremove with nothing detected.
> >
> > Tried to run the latest windows installer but would not run due to
> > requiring a minimum of SP2.
> >
> > Ran windowsupdateagent30-x86.exe /WUFORCE with no problems
> >
> > Ran reset Windows Update Components using Microsoft fix it with no
> > problems
> >
> > Downloaded XP SP3 Network Installation to my D: drive (no problems)
> >
> > Did a CHKDSK on C: Drive (no problems)
> >
> > Defraged C: Drive (no problems)
> >
> > Dis-connected from the internet, stopped all running programs,
> > disabled virus and firewall protections
> >
> > Started install of SP3 which ran fine and told me it succesfully
> > installed. Rebooted
> >
> > Got the black screen which told me to start up in safe mode. System
> > restore allowed me to revert back to last restore point just prior
> > to SP3 install.
> >
> > Question??? Should I try to install SP2 first even though it says
> > that everything in SP 3 covers SP 2 ??????
>
> As long as you have at least SP1a - you shouldn't need to install SP2 first.
>
> What about hardware device drivers? Have you verified they are the latest
> versio available from Gateway? Include the BIOS in that update.
>
> That's what this sounds like to me - a hardware driver issue.
>
> You were able to get into safe mode? Or did you try beyond allowing it to
> do the system restore?
>
> If you are able to get into Safe Mode - usually that is a driver issue.
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
> .
>
From: SC Tom on 25 Jan 2010 12:09
If you have the current drivers for your video card, you should be able to
use either output. SP3 would have nothing to do with it.
--
SC Tom

"Stan" <vannemans(a)comcast.net> wrote in message
news:0C877283-080C-40F1-ABAD-D7CD361BF9D2(a)microsoft.com...
> Well I have finally fixed the problem with the help of someone local who
> took
> my PC and put it on their bench.
>
> It was the video cable. For some reason, XP SP 1 would use the DVI video
> cable but SP 3 required the VGA cable.
>
> Thank you for your help
> --
> Stan
>
>
> "Shenan Stanley" wrote:
>
>> <snipped>
>>
>> Stan wrote:
>> > Here is the latest:
>> >
>> > Ran reset the registry and the file permissions with no problems
>> >
>> > Ran Windows Installer Cleanup Utility with no problems
>> >
>> > Installed and ran Superantispyware. Found 49 cookies and one Trojan
>> > in SystemVolumeInfo\_Restore
>> >
>> > Already had Malwarebytes installed and ran it. Found one Rogue
>> > Installer - RegClean.exe
>> >
>> > Ran Malwareremove with nothing detected.
>> >
>> > Tried to run the latest windows installer but would not run due to
>> > requiring a minimum of SP2.
>> >
>> > Ran windowsupdateagent30-x86.exe /WUFORCE with no problems
>> >
>> > Ran reset Windows Update Components using Microsoft fix it with no
>> > problems
>> >
>> > Downloaded XP SP3 Network Installation to my D: drive (no problems)
>> >
>> > Did a CHKDSK on C: Drive (no problems)
>> >
>> > Defraged C: Drive (no problems)
>> >
>> > Dis-connected from the internet, stopped all running programs,
>> > disabled virus and firewall protections
>> >
>> > Started install of SP3 which ran fine and told me it succesfully
>> > installed. Rebooted
>> >
>> > Got the black screen which told me to start up in safe mode. System
>> > restore allowed me to revert back to last restore point just prior
>> > to SP3 install.
>> >
>> > Question??? Should I try to install SP2 first even though it says
>> > that everything in SP 3 covers SP 2 ??????
>>
>> As long as you have at least SP1a - you shouldn't need to install SP2
>> first.
>>
>> What about hardware device drivers? Have you verified they are the
>> latest
>> versio available from Gateway? Include the BIOS in that update.
>>
>> That's what this sounds like to me - a hardware driver issue.
>>
>> You were able to get into safe mode? Or did you try beyond allowing it
>> to
>> do the system restore?
>>
>> If you are able to get into Safe Mode - usually that is a driver issue.
>>
>> --
>> Shenan Stanley
>> MS-MVP
>> --
>> How To Ask Questions The Smart Way
>> http://www.catb.org/~esr/faqs/smart-questions.html
>>
>>
>> .
>>

From: Leonard Grey on 25 Jan 2010 12:45
I'm afraid that's not correct. Service Pack 3 doesn't care whether you
have an analog (VGA) or a digital (DVI) connection to your monitor. I'm
use a DVI connection with SP 3 - no trouble.
---
Leonard Grey
Errare humanum est

Stan wrote:
> Well I have finally fixed the problem with the help of someone local who took
> my PC and put it on their bench.
>
> It was the video cable. For some reason, XP SP 1 would use the DVI video
> cable but SP 3 required the VGA cable.
>
> Thank you for your help
From: smlunatick on 26 Jan 2010 12:07
On Jan 25, 4:55 pm, Stan <vannem...(a)comcast.net> wrote:
> Well I have finally fixed the problem with the help of someone local who took
> my PC and put it on their bench.
>
> It was the video cable. For some reason, XP SP 1 would use the DVI video
> cable but SP 3 required the VGA cable.
>
> Thank you for your help
> --
> Stan
>
> "Shenan Stanley" wrote:
> > <snipped>
>
> > Stan wrote:
> > > Here is the latest:
>
> > > Ran reset the registry and the file permissions with no problems
>
> > > Ran Windows Installer Cleanup Utility with no problems
>
> > > Installed and ran Superantispyware. Found 49 cookies and one Trojan
> > > in SystemVolumeInfo\_Restore
>
> > > Already had Malwarebytes installed and ran it. Found one Rogue
> > > Installer - RegClean.exe
>
> > > Ran Malwareremove with nothing detected.
>
> > > Tried to run the latest windows installer but would not run due to
> > > requiring a minimum of SP2.
>
> > > Ran windowsupdateagent30-x86.exe /WUFORCE with no problems
>
> > > Ran reset Windows Update Components using Microsoft fix it with no
> > > problems
>
> > > Downloaded XP SP3 Network Installation to my D: drive (no problems)
>
> > > Did a CHKDSK on C: Drive (no problems)
>
> > > Defraged C: Drive (no problems)
>
> > > Dis-connected from the internet, stopped all running programs,
> > > disabled virus and firewall protections
>
> > > Started install of SP3 which ran fine and told me it succesfully
> > > installed. Rebooted
>
> > > Got the black screen which told me to start up in safe mode. System
> > > restore allowed me to revert back to last restore point just prior
> > > to SP3 install.
>
> > > Question??? Should I try to install SP2 first even though it says
> > > that everything in SP 3 covers SP 2 ??????
>
> > As long as you have at least SP1a - you shouldn't need to install SP2 first.
>
> > What about hardware device drivers?  Have you verified they are the latest
> > versio available from Gateway?  Include the BIOS in that update.
>
> > That's what this sounds like to me - a hardware driver issue.
>
> > You were able to get into safe mode?  Or did you try beyond allowing it to
> > do the system restore?
>
> > If you are able to get into Safe Mode - usually that is a driver issue.
>
> > --
> > Shenan Stanley
> >      MS-MVP
> > --
> > How To Ask Questions The Smart Way
> >http://www.catb.org/~esr/faqs/smart-questions.html
>
> > .

Check and update your video card drivers. XP service packs do not
control which signal a video card will send.
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