can't find updates, error 80070490
in [Windows Update]
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From: PA Bear [MS MVP] on 5 Mar 2010 09:57 > The norton is a free [trial] version and i had installed McAfee but don't > have > it anymore. Did your McAfee subscription or free trial expire before you installed the Norton free trial? Did you uninstall the McAfee application *and* download/run the McAfee Consumer Products Removal Tool before you installed the Norton free trial? How long has the Norton free trial been installed? Did a Norton or McAfee free trial come preinstalled on the computer when you bought it? electrictears wrote: > I'm sorry, don't know much about computers, i have vista 32bit. > don't know sp?:s > I have Norton Anti-virus, recently installed and did a full scan > I have SuperAntiSPyware and Malwarebytes' anti-malware > The norton is a free trail version and i had installed McAfee but don't > have > it anymore. > > I also did a full scan with Norton and with anti-malware and > superantispyware, my internet pages didn't freeze.. for a while. eg: when > i > have 2 internetpages open and close 1 of them, my pc needs alot of work to > close it, resulting in a frozen screen sometimes. > So i think i have something that keeps returning. Maybe a program that is > installed? > But Norton etc. keeps overlooking this problem. > > Thank you for helping btw > >> Always state your full Windows version (e.g., Vista SP1; Vista 64-bit >> SP2) >> when posting in a forum or newsgroup. Please do so in your next reply. >> >> What anti-virus application or security suite is installed and is your >> subscription current? What anti-spyware applications (other than >> Defender)? What third-party firewall (if any)? >> >> Has a(another) Norton or McAfee application ever been installed on the >> computer (e.g., a free-trial version that came preinstalled when you >> bought >> it)? >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> >> >> electrictears wrote: >>> I have windows vista 32 bit and can't search for new updates, >>> it keeps showing an error code. >>> I have already searched alot of solutions on this site with no luck. >>> The history of previous installed updates is gone, and it stated that >>> the >>> last update was installed in april 2009. >>> >>> I already tried renaming softwaredistribution but that changed nothing, >>> also installed KB967723 but said it isn't for my system. >>> System update readyness KB947821 didn't change anything either. >>> Tried sfc/scannow but said there was nothing wrong >>> >>> don't have an windows dvd anymore to upgrade or re-install >>> >>> this is really annoying, because my pc is slowing down alot. >>> Internet pages keep freezing and restarting and such and i think it's >>> because my updates aren't installed. >>> >>> Any help? >> >> .
From: electrictears on 5 Mar 2010 16:14 McAfee expired before i Installed Norton I do not recall running a consumer products removal tool Norton free trial has been installed for 2weeks There were no anti-virus softwares preinstalled in my pc when i bought it "PA Bear [MS MVP]" wrote: > > The norton is a free [trial] version and i had installed McAfee but don't > > have > > it anymore. > > Did your McAfee subscription or free trial expire before you installed the > Norton free trial? > > Did you uninstall the McAfee application *and* download/run the McAfee > Consumer Products Removal Tool before you installed the Norton free trial? > > How long has the Norton free trial been installed? > > Did a Norton or McAfee free trial come preinstalled on the computer when you > bought it? > > > electrictears wrote: > > I'm sorry, don't know much about computers, i have vista 32bit. > > don't know sp?:s > > I have Norton Anti-virus, recently installed and did a full scan > > I have SuperAntiSPyware and Malwarebytes' anti-malware > > The norton is a free trail version and i had installed McAfee but don't > > have > > it anymore. > > > > I also did a full scan with Norton and with anti-malware and > > superantispyware, my internet pages didn't freeze.. for a while. eg: when > > i > > have 2 internetpages open and close 1 of them, my pc needs alot of work to > > close it, resulting in a frozen screen sometimes. > > So i think i have something that keeps returning. Maybe a program that is > > installed? > > But Norton etc. keeps overlooking this problem. > > > > Thank you for helping btw > > > >> Always state your full Windows version (e.g., Vista SP1; Vista 64-bit > >> SP2) > >> when posting in a forum or newsgroup. Please do so in your next reply. > >> > >> What anti-virus application or security suite is installed and is your > >> subscription current? What anti-spyware applications (other than > >> Defender)? What third-party firewall (if any)? > >> > >> Has a(another) Norton or McAfee application ever been installed on the > >> computer (e.g., a free-trial version that came preinstalled when you > >> bought > >> it)? > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Client - since 2002 > >> > >> > >> electrictears wrote: > >>> I have windows vista 32 bit and can't search for new updates, > >>> it keeps showing an error code. > >>> I have already searched alot of solutions on this site with no luck. > >>> The history of previous installed updates is gone, and it stated that > >>> the > >>> last update was installed in april 2009. > >>> > >>> I already tried renaming softwaredistribution but that changed nothing, > >>> also installed KB967723 but said it isn't for my system. > >>> System update readyness KB947821 didn't change anything either. > >>> Tried sfc/scannow but said there was nothing wrong > >>> > >>> don't have an windows dvd anymore to upgrade or re-install > >>> > >>> this is really annoying, because my pc is slowing down alot. > >>> Internet pages keep freezing and restarting and such and i think it's > >>> because my updates aren't installed. > >>> > >>> Any help? > >> > >> . > > . >
From: electrictears on 5 Mar 2010 16:16 and could I maybe fix the update problem by upgrading to Vista Ultimate? "PA Bear [MS MVP]" wrote: > > The norton is a free [trial] version and i had installed McAfee but don't > > have > > it anymore. > > Did your McAfee subscription or free trial expire before you installed the > Norton free trial? > > Did you uninstall the McAfee application *and* download/run the McAfee > Consumer Products Removal Tool before you installed the Norton free trial? > > How long has the Norton free trial been installed? > > Did a Norton or McAfee free trial come preinstalled on the computer when you > bought it? > > > electrictears wrote: > > I'm sorry, don't know much about computers, i have vista 32bit. > > don't know sp?:s > > I have Norton Anti-virus, recently installed and did a full scan > > I have SuperAntiSPyware and Malwarebytes' anti-malware > > The norton is a free trail version and i had installed McAfee but don't > > have > > it anymore. > > > > I also did a full scan with Norton and with anti-malware and > > superantispyware, my internet pages didn't freeze.. for a while. eg: when > > i > > have 2 internetpages open and close 1 of them, my pc needs alot of work to > > close it, resulting in a frozen screen sometimes. > > So i think i have something that keeps returning. Maybe a program that is > > installed? > > But Norton etc. keeps overlooking this problem. > > > > Thank you for helping btw > > > >> Always state your full Windows version (e.g., Vista SP1; Vista 64-bit > >> SP2) > >> when posting in a forum or newsgroup. Please do so in your next reply. > >> > >> What anti-virus application or security suite is installed and is your > >> subscription current? What anti-spyware applications (other than > >> Defender)? What third-party firewall (if any)? > >> > >> Has a(another) Norton or McAfee application ever been installed on the > >> computer (e.g., a free-trial version that came preinstalled when you > >> bought > >> it)? > >> -- > >> ~Robear Dyer (PA Bear) > >> MS MVP-IE, Mail, Security, Windows Client - since 2002 > >> > >> > >> electrictears wrote: > >>> I have windows vista 32 bit and can't search for new updates, > >>> it keeps showing an error code. > >>> I have already searched alot of solutions on this site with no luck. > >>> The history of previous installed updates is gone, and it stated that > >>> the > >>> last update was installed in april 2009. > >>> > >>> I already tried renaming softwaredistribution but that changed nothing, > >>> also installed KB967723 but said it isn't for my system. > >>> System update readyness KB947821 didn't change anything either. > >>> Tried sfc/scannow but said there was nothing wrong > >>> > >>> don't have an windows dvd anymore to upgrade or re-install > >>> > >>> this is really annoying, because my pc is slowing down alot. > >>> Internet pages keep freezing and restarting and such and i think it's > >>> because my updates aren't installed. > >>> > >>> Any help? > >> > >> . > > . >
From: PA Bear [MS MVP] on 5 Mar 2010 16:24 You should have uninstall the McAfee application, run the removal tool, and then installed a replacement AV app BEFORE the subscription expired. No, upgrading to Win7 won't fix anything nor, I suspect, would an upgrade even succeed: Your computer has been p0wned for almost a year! Help: I Got Hacked. Now What Do I Do? http://technet.microsoft.com/en-us/library/cc700813.aspx Back-up any personal data (none of which should be considered 100% trustworthy at this point) then format the HDD & do a clean install of Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT fix this! HOW TO do a clean install of Vista: See the "If you want to reinstall Windows Vista by performing a clean installation..." section of http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista#section_3 After the clean install, you'll have the equivalent of a "new computer" so take care of everything on the following page before otherwise connecting the machine to the internet or a local network (i.e., other computers) and before using a flash drive or SDCard that isn't brand-new or hasn't been freshly formatted: 4 steps to help protect your new computer before you go online http://www.microsoft.com/security/pypc.aspx NB: Any Norton or McAfee free-trial that came preinstalled on the computer when you bought it will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the free-trial and download/run the appropriate removal tool before installing any updates, Windows Service Packs or IE upgrades and before installing your new anti-virus application. Norton Removal Tool ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe McAfee Consumer Products Removal Tool http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 electrictears wrote: > McAfee expired before i Installed Norton > > I do not recall running a consumer products removal tool > Norton free trial has been installed for 2weeks > > There were no anti-virus softwares preinstalled in my pc when i bought it <paste> > and could I maybe fix the update problem by upgrading to Vista Ultimate? </paste> > > "PA Bear [MS MVP]" wrote: > >>> The norton is a free [trial] version and i had installed McAfee but >>> don't >>> have >>> it anymore. >> >> Did your McAfee subscription or free trial expire before you installed >> the >> Norton free trial? >> >> Did you uninstall the McAfee application *and* download/run the McAfee >> Consumer Products Removal Tool before you installed the Norton free >> trial? >> >> How long has the Norton free trial been installed? >> >> Did a Norton or McAfee free trial come preinstalled on the computer when >> you bought it? >> >> >> electrictears wrote: >>> I'm sorry, don't know much about computers, i have vista 32bit. >>> don't know sp?:s >>> I have Norton Anti-virus, recently installed and did a full scan >>> I have SuperAntiSPyware and Malwarebytes' anti-malware >>> The norton is a free trail version and i had installed McAfee but don't >>> have >>> it anymore. >>> >>> I also did a full scan with Norton and with anti-malware and >>> superantispyware, my internet pages didn't freeze.. for a while. eg: >>> when >>> i >>> have 2 internetpages open and close 1 of them, my pc needs alot of work >>> to >>> close it, resulting in a frozen screen sometimes. >>> So i think i have something that keeps returning. Maybe a program that >>> is >>> installed? >>> But Norton etc. keeps overlooking this problem. >>> >>> Thank you for helping btw >>> >>>> Always state your full Windows version (e.g., Vista SP1; Vista 64-bit >>>> SP2) >>>> when posting in a forum or newsgroup. Please do so in your next reply. >>>> >>>> What anti-virus application or security suite is installed and is your >>>> subscription current? What anti-spyware applications (other than >>>> Defender)? What third-party firewall (if any)? >>>> >>>> Has a(another) Norton or McAfee application ever been installed on the >>>> computer (e.g., a free-trial version that came preinstalled when you >>>> bought >>>> it)? >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>> >>>> >>>> electrictears wrote: >>>>> I have windows vista 32 bit and can't search for new updates, >>>>> it keeps showing an error code. >>>>> I have already searched alot of solutions on this site with no luck. >>>>> The history of previous installed updates is gone, and it stated that >>>>> the >>>>> last update was installed in april 2009. >>>>> >>>>> I already tried renaming softwaredistribution but that changed >>>>> nothing, >>>>> also installed KB967723 but said it isn't for my system. >>>>> System update readyness KB947821 didn't change anything either. >>>>> Tried sfc/scannow but said there was nothing wrong >>>>> >>>>> don't have an windows dvd anymore to upgrade or re-install >>>>> >>>>> this is really annoying, because my pc is slowing down alot. >>>>> Internet pages keep freezing and restarting and such and i think it's >>>>> because my updates aren't installed. >>>>> >>>>> Any help? >>>> >>>> . >> >> .
From: electrictears on 5 Mar 2010 17:26 hmm i admit this is a bit complicated for me. I am considering taking it to a repair shop. But will this procedure definatly help all my problems? The slow pc and update problems and such? "PA Bear [MS MVP]" wrote: > You should have uninstall the McAfee application, run the removal tool, and > then installed a replacement AV app BEFORE the subscription expired. > > No, upgrading to Win7 won't fix anything nor, I suspect, would an upgrade > even succeed: Your computer has been p0wned for almost a year! > > Help: I Got Hacked. Now What Do I Do? > http://technet.microsoft.com/en-us/library/cc700813.aspx > > Back-up any personal data (none of which should be considered 100% > trustworthy at this point) then format the HDD & do a clean install of > Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT > fix this! > > HOW TO do a clean install of Vista: See the "If you want to reinstall > Windows Vista by performing a clean installation..." section of > http://windows.microsoft.com/en-us/windows-vista/Installing-and-reinstalling-Windows-Vista#section_3 > > After the clean install, you'll have the equivalent of a "new computer" so > take care of everything on the following page before otherwise connecting > the machine to the internet or a local network (i.e., other computers) and > before using a flash drive or SDCard that isn't brand-new or hasn't been > freshly formatted: > > 4 steps to help protect your new computer before you go online > http://www.microsoft.com/security/pypc.aspx > > NB: Any Norton or McAfee free-trial that came preinstalled on the computer > when you bought it will be reinstalled (but invalid) when Windows is > reinstalled. You MUST uninstall the free-trial and download/run the > appropriate removal tool before installing any updates, Windows Service > Packs or IE upgrades and before installing your new anti-virus application. > > Norton Removal Tool > ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe > > McAfee Consumer Products Removal Tool > http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe > > If these procedures look too complex - and there is no shame in admitting > this isn't your cup of tea - take the machine to a local, reputable and > independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > > > electrictears wrote: > > McAfee expired before i Installed Norton > > > > I do not recall running a consumer products removal tool > > Norton free trial has been installed for 2weeks > > > > There were no anti-virus softwares preinstalled in my pc when i bought it > <paste> > > and could I maybe fix the update problem by upgrading to Vista Ultimate? > </paste> > > > > "PA Bear [MS MVP]" wrote: > > > >>> The norton is a free [trial] version and i had installed McAfee but > >>> don't > >>> have > >>> it anymore. > >> > >> Did your McAfee subscription or free trial expire before you installed > >> the > >> Norton free trial? > >> > >> Did you uninstall the McAfee application *and* download/run the McAfee > >> Consumer Products Removal Tool before you installed the Norton free > >> trial? > >> > >> How long has the Norton free trial been installed? > >> > >> Did a Norton or McAfee free trial come preinstalled on the computer when > >> you bought it? > >> > >> > >> electrictears wrote: > >>> I'm sorry, don't know much about computers, i have vista 32bit. > >>> don't know sp?:s > >>> I have Norton Anti-virus, recently installed and did a full scan > >>> I have SuperAntiSPyware and Malwarebytes' anti-malware > >>> The norton is a free trail version and i had installed McAfee but don't > >>> have > >>> it anymore. > >>> > >>> I also did a full scan with Norton and with anti-malware and > >>> superantispyware, my internet pages didn't freeze.. for a while. eg: > >>> when > >>> i > >>> have 2 internetpages open and close 1 of them, my pc needs alot of work > >>> to > >>> close it, resulting in a frozen screen sometimes. > >>> So i think i have something that keeps returning. Maybe a program that > >>> is > >>> installed? > >>> But Norton etc. keeps overlooking this problem. > >>> > >>> Thank you for helping btw > >>> > >>>> Always state your full Windows version (e.g., Vista SP1; Vista 64-bit > >>>> SP2) > >>>> when posting in a forum or newsgroup. Please do so in your next reply. > >>>> > >>>> What anti-virus application or security suite is installed and is your > >>>> subscription current? What anti-spyware applications (other than > >>>> Defender)? What third-party firewall (if any)? > >>>> > >>>> Has a(another) Norton or McAfee application ever been installed on the > >>>> computer (e.g., a free-trial version that came preinstalled when you > >>>> bought > >>>> it)? > >>>> -- > >>>> ~Robear Dyer (PA Bear) > >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 > >>>> > >>>> > >>>> electrictears wrote: > >>>>> I have windows vista 32 bit and can't search for new updates, > >>>>> it keeps showing an error code. > >>>>> I have already searched alot of solutions on this site with no luck. > >>>>> The history of previous installed updates is gone, and it stated that > >>>>> the > >>>>> last update was installed in april 2009. > >>>>> > >>>>> I already tried renaming softwaredistribution but that changed > >>>>> nothing, > >>>>> also installed KB967723 but said it isn't for my system. > >>>>> System update readyness KB947821 didn't change anything either. > >>>>> Tried sfc/scannow but said there was nothing wrong > >>>>> > >>>>> don't have an windows dvd anymore to upgrade or re-install > >>>>> > >>>>> this is really annoying, because my pc is slowing down alot. > >>>>> Internet pages keep freezing and restarting and such and i think it's > >>>>> because my updates aren't installed. > >>>>> > >>>>> Any help? > >>>> > >>>> . > >> > >> . > > . >
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