can't install kb972270 (latest microsoft updates)
in [Windows Update]
|
From: PA Bear [MS MVP] on 13 Jan 2010 20:17 See the "How to obtain help" section of http://support.microsoft.com/kb/972270 How about a 0x8000FFFF error? Error when you download updates using Windows Update or Microsoft Update: 8000FFFF http://support.microsoft.com/kb/946414 gphbass wrote: > Yes I am running Vista SP2--everything else is up to date---windows update > worked fine until the patches issued yesterday......as I said, I even > rebooted from a restore point before the last windows update...the latest > one still does not work get an error code of 8000fff > > "PA Bear [MS MVP]" wrote: > >> TYPO CORRECTION: See the "How to obtain help" section of >> http://support.microsoft.com/kb/972270 >> >> Has Vista SP2 been installed yet? >> >> gphbass wrote: >>> Yes--my AV is up to date--neither norton nor macafee have ever been >>> installed--even went back to a restore point before the last >>> update--those >>> updates reloaded fine, the current still does not...tried to manually >>> update and the program says updates are not for my system---double >>> checked >>> the file at MS and it indeed said that it was for all versions of vista >>> and >>> was released on 1-12-10. Updates stop downloading at 11% and then say >>> they >>> have failed >>> >>> "PA Bear [MS MVP]" wrote: >>>> Is your Trend Micro subscription current? Has it ever expired, however >>>> briefly? >>>> >>>> Has a Norton or McAfee application ever been installed on the computer >>>> (e.g., a free-trial version that came preinstalled when you bought it)? >>>> >>>> See the "How to obtain help" section of >>>> [http://support.microsoft.com/kb/972270] >>>> >>>> For home users, no-charge support is available by calling >>>> 1-866-PCSAFETY >>>> and/or 1-866-234-6020 in the United States and in Canada or by >>>> contacting >>>> your local Microsoft subsidiary. There is no-charge for support calls >>>> that >>>> are associated with security updates. When you call, clearly state >>>> that >>>> your problem is related to a Security Update and cite the update's KB >>>> number (e.g., KB972220). >>>> >>>> Or you can... >>>> >>>> Start a free Windows Update support incident request: >>>> https://support.microsoft.com/oas/default.aspx?gprid=6527 >>>> >>>> Consumer Security Support home page includes links for free security >>>> update >>>> support, too >>>> https://consumersecuritysupport.microsoft.com/ >>>> >>>> For more information about how to contact your local Microsoft >>>> subsidiary >>>> for security update support issues, visit the International Support Web >>>> site: http://support.microsoft.com/common/international.aspx >>>> >>>> For enterprise customers, support for security updates is available >>>> through >>>> your usual support contacts. >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>> www.banthecheck.com >>>> >>>> >>>> gphbass wrote: >>>>> Am running Vista with all latest patches. However, tried to download >>>>> security patches today (1-12) and kd 972270 failed and will not >>>>> install >>>>> after repeated attempts...tried a manual download and get a message >>>>> that >>>>> update is not for my system. Erroe code is 80070005--unknown error. >>>>> Have >>>>> rebooted machine numerous times and used Microsoft fixiet >>>>> utility...nothing >>>>> works....updates worked fine until today...have not added any software >>>>> or >>>>> programs in over 6 months. i have Trend Micro Av version 16...but >>>>> even >>>>> with >>>>> it turned off, I still can't install the updates. Any >>>>> suggestions????? >>>> >>>> . >> >> .
From: gphbass on 14 Jan 2010 13:33 I have already been to both of those links and nothing there helped--really was nothing at the first link except what update files to download.... "PA Bear [MS MVP]" wrote: > See the "How to obtain help" section of > http://support.microsoft.com/kb/972270 > > How about a 0x8000FFFF error? > > Error when you download updates using Windows Update or Microsoft Update: > 8000FFFF > http://support.microsoft.com/kb/946414 > > > > gphbass wrote: > > Yes I am running Vista SP2--everything else is up to date---windows update > > worked fine until the patches issued yesterday......as I said, I even > > rebooted from a restore point before the last windows update...the latest > > one still does not work get an error code of 8000fff > > > > "PA Bear [MS MVP]" wrote: > > > >> TYPO CORRECTION: See the "How to obtain help" section of > >> http://support.microsoft.com/kb/972270 > >> > >> Has Vista SP2 been installed yet? > >> > >> gphbass wrote: > >>> Yes--my AV is up to date--neither norton nor macafee have ever been > >>> installed--even went back to a restore point before the last > >>> update--those > >>> updates reloaded fine, the current still does not...tried to manually > >>> update and the program says updates are not for my system---double > >>> checked > >>> the file at MS and it indeed said that it was for all versions of vista > >>> and > >>> was released on 1-12-10. Updates stop downloading at 11% and then say > >>> they > >>> have failed > >>> > >>> "PA Bear [MS MVP]" wrote: > >>>> Is your Trend Micro subscription current? Has it ever expired, however > >>>> briefly? > >>>> > >>>> Has a Norton or McAfee application ever been installed on the computer > >>>> (e.g., a free-trial version that came preinstalled when you bought it)? > >>>> > >>>> See the "How to obtain help" section of > >>>> [http://support.microsoft.com/kb/972270] > >>>> > >>>> For home users, no-charge support is available by calling > >>>> 1-866-PCSAFETY > >>>> and/or 1-866-234-6020 in the United States and in Canada or by > >>>> contacting > >>>> your local Microsoft subsidiary. There is no-charge for support calls > >>>> that > >>>> are associated with security updates. When you call, clearly state > >>>> that > >>>> your problem is related to a Security Update and cite the update's KB > >>>> number (e.g., KB972220). > >>>> > >>>> Or you can... > >>>> > >>>> Start a free Windows Update support incident request: > >>>> https://support.microsoft.com/oas/default.aspx?gprid=6527 > >>>> > >>>> Consumer Security Support home page includes links for free security > >>>> update > >>>> support, too > >>>> https://consumersecuritysupport.microsoft.com/ > >>>> > >>>> For more information about how to contact your local Microsoft > >>>> subsidiary > >>>> for security update support issues, visit the International Support Web > >>>> site: http://support.microsoft.com/common/international.aspx > >>>> > >>>> For enterprise customers, support for security updates is available > >>>> through > >>>> your usual support contacts. > >>>> -- > >>>> ~Robear Dyer (PA Bear) > >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 > >>>> www.banthecheck.com > >>>> > >>>> > >>>> gphbass wrote: > >>>>> Am running Vista with all latest patches. However, tried to download > >>>>> security patches today (1-12) and kd 972270 failed and will not > >>>>> install > >>>>> after repeated attempts...tried a manual download and get a message > >>>>> that > >>>>> update is not for my system. Erroe code is 80070005--unknown error. > >>>>> Have > >>>>> rebooted machine numerous times and used Microsoft fixiet > >>>>> utility...nothing > >>>>> works....updates worked fine until today...have not added any software > >>>>> or > >>>>> programs in over 6 months. i have Trend Micro Av version 16...but > >>>>> even > >>>>> with > >>>>> it turned off, I still can't install the updates. Any > >>>>> suggestions????? > >>>> > >>>> . > >> > >> . > > . >
From: PA Bear [MS MVP] on 14 Jan 2010 20:24
For home users, no-charge support is available by calling 1-866-PCSAFETY (and/or 1-866-234-6020) in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB972270). Or you can... Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Consumer Security Support home page also offers support options https://consumersecuritysupport.microsoft.com/ For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. gphbass wrote: > I have already been to both of those links and nothing there > helped--really > was nothing at the first link except what update files to download.... > > "PA Bear [MS MVP]" wrote: > >> See the "How to obtain help" section of >> http://support.microsoft.com/kb/972270 >> >> How about a 0x8000FFFF error? >> >> Error when you download updates using Windows Update or Microsoft Update: >> 8000FFFF >> http://support.microsoft.com/kb/946414 >> >> >> >> gphbass wrote: >>> Yes I am running Vista SP2--everything else is up to date---windows >>> update >>> worked fine until the patches issued yesterday......as I said, I even >>> rebooted from a restore point before the last windows update...the >>> latest >>> one still does not work get an error code of 8000fff >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>> TYPO CORRECTION: See the "How to obtain help" section of >>>> http://support.microsoft.com/kb/972270 >>>> >>>> Has Vista SP2 been installed yet? >>>> >>>> gphbass wrote: >>>>> Yes--my AV is up to date--neither norton nor macafee have ever been >>>>> installed--even went back to a restore point before the last >>>>> update--those >>>>> updates reloaded fine, the current still does not...tried to manually >>>>> update and the program says updates are not for my system---double >>>>> checked >>>>> the file at MS and it indeed said that it was for all versions of >>>>> vista >>>>> and >>>>> was released on 1-12-10. Updates stop downloading at 11% and then say >>>>> they >>>>> have failed >>>>> >>>>> "PA Bear [MS MVP]" wrote: >>>>>> Is your Trend Micro subscription current? Has it ever expired, >>>>>> however >>>>>> briefly? >>>>>> >>>>>> Has a Norton or McAfee application ever been installed on the >>>>>> computer >>>>>> (e.g., a free-trial version that came preinstalled when you bought >>>>>> it)? >>>>>> >>>>>> See the "How to obtain help" section of >>>>>> [http://support.microsoft.com/kb/972270] >>>>>> >>>>>> For home users, no-charge support is available by calling >>>>>> 1-866-PCSAFETY >>>>>> and/or 1-866-234-6020 in the United States and in Canada or by >>>>>> contacting >>>>>> your local Microsoft subsidiary. There is no-charge for support >>>>>> calls >>>>>> that >>>>>> are associated with security updates. When you call, clearly state >>>>>> that >>>>>> your problem is related to a Security Update and cite the update's KB >>>>>> number (e.g., KB972220). >>>>>> >>>>>> Or you can... >>>>>> >>>>>> Start a free Windows Update support incident request: >>>>>> https://support.microsoft.com/oas/default.aspx?gprid=6527 >>>>>> >>>>>> Consumer Security Support home page includes links for free security >>>>>> update >>>>>> support, too >>>>>> https://consumersecuritysupport.microsoft.com/ >>>>>> >>>>>> For more information about how to contact your local Microsoft >>>>>> subsidiary >>>>>> for security update support issues, visit the International Support >>>>>> Web >>>>>> site: http://support.microsoft.com/common/international.aspx >>>>>> >>>>>> For enterprise customers, support for security updates is available >>>>>> through >>>>>> your usual support contacts. >>>>>> -- >>>>>> ~Robear Dyer (PA Bear) >>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>>>> www.banthecheck.com >>>>>> >>>>>> >>>>>> gphbass wrote: >>>>>>> Am running Vista with all latest patches. However, tried to >>>>>>> download >>>>>>> security patches today (1-12) and kd 972270 failed and will not >>>>>>> install >>>>>>> after repeated attempts...tried a manual download and get a message >>>>>>> that >>>>>>> update is not for my system. Erroe code is 80070005--unknown error. >>>>>>> Have >>>>>>> rebooted machine numerous times and used Microsoft fixiet >>>>>>> utility...nothing >>>>>>> works....updates worked fine until today...have not added any >>>>>>> software >>>>>>> or >>>>>>> programs in over 6 months. i have Trend Micro Av version 16...but >>>>>>> even >>>>>>> with >>>>>>> it turned off, I still can't install the updates. Any >>>>>>> suggestions????? >>>>>> >>>>>> . >>>> >>>> . >> >> . |