error logging in
in [MSN Messenger]
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From: Jacob on 10 Sep 2005 13:23 ..when i try to log-in, i get a messege that says: "Sorry, we were unable to log you in to MSN Messenger at this time. Please try again later." "Msn has made several failed attempts to sign you in. Your firewall may be blocking Messenger from connecting to the service. Please review your Firewall settings. See the retailers instructions for more information." turned off firewall. put Messenger 7.5 and Windows messenger on Exeptions List. clicked on Troubleshoot.test result are as following... "I,P.- OK; Default Gateway-OK; IE's offline setting -OK.; Hosts file-ERROR; DNS file-ERROR; proxy server-OK Keyports-ERROR; Wireless- NO STATUS" below that was a messege that said "Failed to connect to the service. this could bedue to improper firewall and proxy settings.Proxy settings can be accesesed through MSN Messenger Options. For Firewall seettings, see your Retailer's Instructions." after that i went to Options Under MSN MESSENGER, and checked the Connections. It Said i was NOT connected to .net messenger service. clicked on ADVANCED SETTINGS. Socks: Internet Explorer:1080 c;icked on test and it said "Resolving proxy name... We are unable to connect (81000388) Resolving proxy name... We are unable to connect (81000388)" after all that i came here hoping for some help.... Any ideas??? thanks in advance! JACOB
From: Jonathan Kay [MVP] on 10 Sep 2005 15:47 Greetings Jacob, In the Messenger Advanced Settings box where you were, completely empty it of information (delete all text in all the boxes). Then click test for TCP and see what you get. If that worked, click OK and then try signing in again. ____________________________________________ Jonathan Kay Microsoft MVP - MSN Messenger/Windows Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2005 Jonathan Kay. You *must* contact me for redistribution rights. "Jacob" <Jacob(a)discussions.microsoft.com> wrote in message news:1A2804F4-F8B4-413A-829B-33494A06EC65(a)microsoft.com... > .when i try to log-in, i get a messege that says: > "Sorry, we were unable to log you in to MSN Messenger at this time. Please > try again later." > > "Msn has made several failed attempts to sign you in. Your firewall may be > blocking Messenger from connecting to the service. Please review your > Firewall settings. See the retailers instructions for more information." > > turned off firewall. put Messenger 7.5 and Windows messenger on Exeptions > List. > clicked on Troubleshoot.test result are as following... > > "I,P.- OK; Default Gateway-OK; IE's offline setting -OK.; Hosts file-ERROR; > DNS file-ERROR; proxy server-OK Keyports-ERROR; Wireless- NO STATUS" > > below that was a messege that said "Failed to connect to the service. this > could bedue to improper firewall and proxy settings.Proxy settings can be > accesesed through MSN Messenger > Options. For Firewall seettings, see your Retailer's Instructions." > > after that i went to Options Under MSN MESSENGER, and checked the > Connections. It Said i was NOT connected to .net messenger service. clicked > on ADVANCED SETTINGS. Socks: Internet Explorer:1080 c;icked on test and it > said > "Resolving proxy name... > We are unable to connect (81000388) > Resolving proxy name... > We are unable to connect (81000388)" > > after all that i came here hoping for some help.... > Any ideas??? > thanks in advance! > JACOB >
From: JBig on 10 Sep 2005 17:08 Hi there, I've been having the same problem when logging in. I tried your suggestion Jonathan but it's still not letting me log in. I still get the same message. Any other suggestions???? Thanks! JBig "Jonathan Kay [MVP]" wrote: > Greetings Jacob, > > In the Messenger Advanced Settings box where you were, completely empty it of information > (delete all text in all the boxes). Then click test for TCP and see what you get. If that > worked, click OK and then try signing in again. > ____________________________________________ > Jonathan Kay > Microsoft MVP - MSN Messenger/Windows Messenger > Associate Expert > http://www.microsoft.com/windowsxp/expertzone/ > Messenger Resources - http://messenger.jonathankay.com > All posts unless otherwise specified are (c) 2005 Jonathan Kay. > You *must* contact me for redistribution rights. > > "Jacob" <Jacob(a)discussions.microsoft.com> wrote in message > news:1A2804F4-F8B4-413A-829B-33494A06EC65(a)microsoft.com... > > .when i try to log-in, i get a messege that says: > > "Sorry, we were unable to log you in to MSN Messenger at this time. Please > > try again later." > > > > "Msn has made several failed attempts to sign you in. Your firewall may be > > blocking Messenger from connecting to the service. Please review your > > Firewall settings. See the retailers instructions for more information." > > > > turned off firewall. put Messenger 7.5 and Windows messenger on Exeptions > > List. > > clicked on Troubleshoot.test result are as following... > > > > "I,P.- OK; Default Gateway-OK; IE's offline setting -OK.; Hosts file-ERROR; > > DNS file-ERROR; proxy server-OK Keyports-ERROR; Wireless- NO STATUS" > > > > below that was a messege that said "Failed to connect to the service. this > > could bedue to improper firewall and proxy settings.Proxy settings can be > > accesesed through MSN Messenger > > Options. For Firewall seettings, see your Retailer's Instructions." > > > > after that i went to Options Under MSN MESSENGER, and checked the > > Connections. It Said i was NOT connected to .net messenger service. clicked > > on ADVANCED SETTINGS. Socks: Internet Explorer:1080 c;icked on test and it > > said > > "Resolving proxy name... > > We are unable to connect (81000388) > > Resolving proxy name... > > We are unable to connect (81000388)" > > > > after all that i came here hoping for some help.... > > Any ideas??? > > thanks in advance! > > JACOB > > > > >
From: Jacob on 10 Sep 2005 17:27 it soesn't work for me either "Jacob" wrote: > .when i try to log-in, i get a messege that says: > "Sorry, we were unable to log you in to MSN Messenger at this time. Please > try again later." > > "Msn has made several failed attempts to sign you in. Your firewall may be > blocking Messenger from connecting to the service. Please review your > Firewall settings. See the retailers instructions for more information." > > turned off firewall. put Messenger 7.5 and Windows messenger on Exeptions > List. > clicked on Troubleshoot.test result are as following... > > "I,P.- OK; Default Gateway-OK; IE's offline setting -OK.; Hosts file-ERROR; > DNS file-ERROR; proxy server-OK Keyports-ERROR; Wireless- NO STATUS" > > below that was a messege that said "Failed to connect to the service. this > could bedue to improper firewall and proxy settings.Proxy settings can be > accesesed through MSN Messenger > Options. For Firewall seettings, see your Retailer's Instructions." > > after that i went to Options Under MSN MESSENGER, and checked the > Connections. It Said i was NOT connected to .net messenger service. clicked > on ADVANCED SETTINGS. Socks: Internet Explorer:1080 c;icked on test and it > said > "Resolving proxy name... > We are unable to connect (81000388) > Resolving proxy name... > We are unable to connect (81000388)" > > after all that i came here hoping for some help.... > Any ideas??? > thanks in advance! > JACOB >
From: Jacob on 10 Sep 2005 17:30
do you work on an MCHSI connection? i do... that could make a difference, i've been using other messengers for a year and they stopped working when we switched our connectons to mchsi and got a new computor "JBig" wrote: > Hi there, > > I've been having the same problem when logging in. I tried your suggestion > Jonathan but it's still not letting me log in. I still get the same message. > > > Any other suggestions???? > > Thanks! > JBig > > "Jonathan Kay [MVP]" wrote: > > > Greetings Jacob, > > > > In the Messenger Advanced Settings box where you were, completely empty it of information > > (delete all text in all the boxes). Then click test for TCP and see what you get. If that > > worked, click OK and then try signing in again. > > ____________________________________________ > > Jonathan Kay > > Microsoft MVP - MSN Messenger/Windows Messenger > > Associate Expert > > http://www.microsoft.com/windowsxp/expertzone/ > > Messenger Resources - http://messenger.jonathankay.com > > All posts unless otherwise specified are (c) 2005 Jonathan Kay. > > You *must* contact me for redistribution rights. > > > > "Jacob" <Jacob(a)discussions.microsoft.com> wrote in message > > news:1A2804F4-F8B4-413A-829B-33494A06EC65(a)microsoft.com... > > > .when i try to log-in, i get a messege that says: > > > "Sorry, we were unable to log you in to MSN Messenger at this time. Please > > > try again later." > > > > > > "Msn has made several failed attempts to sign you in. Your firewall may be > > > blocking Messenger from connecting to the service. Please review your > > > Firewall settings. See the retailers instructions for more information." > > > > > > turned off firewall. put Messenger 7.5 and Windows messenger on Exeptions > > > List. > > > clicked on Troubleshoot.test result are as following... > > > > > > "I,P.- OK; Default Gateway-OK; IE's offline setting -OK.; Hosts file-ERROR; > > > DNS file-ERROR; proxy server-OK Keyports-ERROR; Wireless- NO STATUS" > > > > > > below that was a messege that said "Failed to connect to the service. this > > > could bedue to improper firewall and proxy settings.Proxy settings can be > > > accesesed through MSN Messenger > > > Options. For Firewall seettings, see your Retailer's Instructions." > > > > > > after that i went to Options Under MSN MESSENGER, and checked the > > > Connections. It Said i was NOT connected to .net messenger service. clicked > > > on ADVANCED SETTINGS. Socks: Internet Explorer:1080 c;icked on test and it > > > said > > > "Resolving proxy name... > > > We are unable to connect (81000388) > > > Resolving proxy name... > > > We are unable to connect (81000388)" > > > > > > after all that i came here hoping for some help.... > > > Any ideas??? > > > thanks in advance! > > > JACOB > > > > > > > > > |