hard drive dead?
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From: spodosaurus on 8 Mar 2010 23:51 On 9/03/2010 6:35 AM, jinxy wrote: > Hello, I am trying to help someone at work to fix his son's pc. It is > a HP Media Center m7360n. When he tries to start it up it goes to the > 4 options screen (safemode, safemode with networking, last known good > conf. that worked and start windows normally) The 30 sec. countdown > starts,when you make a selection the countdown stops and nothing > happens. If you choose safemode it begins the process and stops before > the first screen of drivers loads. It sounds as if the drive is not > running, Is this an indication that the drive is dead or dying? Thanks > for your time and efforts. -J 1. Identify the drive manufacturer 2. make a drive diagnostic cdrom from the manufacturer's site 3. test the drive -- spammage trappage: remove the underscores to reply Many people around the world are waiting for a marrow transplant. Please volunteer to be a marrow donor and literally save someone's life: http://www.abmdr.org.au/ http://www.marrow.org/
From: Don Phillipson on 9 Mar 2010 12:52 "jinxy" <willandsue(a)rogers.com> wrote in message news:e7ae8f24-ff7e-415d-b939-77583eb2258b(a)g10g2000yqh.googlegroups.com... >> A system that gets past the POST and begins to load the OS before it >> freezes usually has a hardware defect or driver problem. > Tried that, all works fine untill you get to the hdd. . . . > I will do a non-destructive recovery if he has the disks. Necessary tests seem to be: 1. Booting DOS from a flloppy 2. RAMTEST86 which can be done from a floppy. 3. Manufacturer's test for hard drive health. -- Don Phillipson Carlsbad Springs (Ottawa, Canada)
From: larry moe 'n curly on 9 Mar 2010 13:49 jinxy wrote: > Hello, I am trying to help someone at work to fix his son's pc. It is > a HP Media Center m7360n. When he tries to start it up it goes to the > 4 options screen (safemode, safemode with networking, last known good > conf. that worked and start windows normally) The 30 sec. countdown > starts,when you make a selection the countdown stops and nothing > happens. If you choose safemode it begins the process and stops before > the first screen of drivers loads. It sounds as if the drive is not > running, Is this an indication that the drive is dead or dying? If the hard drive wasn't working, the computer wouldn't get that far because all that information is stored on the hard drive. A self- booting drive diagnostic, like Hitachi's Drive Fitness Test (DFT) or MHDD (HDDguru.com has it), can check the drive, but most likely it's fine, and the real problem is a corrupt Windows file. Try a Repair Install from the Windows CD, but when it asks if you want to do a Repair Install, say no, and then when it asks again, in a different menu, say yes.
From: John Doe on 9 Mar 2010 14:31 "larry moe 'n curly" <larrymoencurly(a)my-deja.com> wrote: > jinxy wrote: >> Hello, I am trying to help someone at work to fix his son's pc. >> It is a HP Media Center m7360n. When he tries to start it up it >> goes to the 4 options screen (safemode, safemode with >> networking, last known good conf. that worked and start windows >> normally) The 30 sec. countdown starts,when you make a >> selection the countdown stops and nothing happens. If you >> choose safemode it begins the process and stops before the >> first screen of drivers loads. It sounds as if the drive is not >> running, Is this an indication that the drive is dead or dying? The critical question is this... Are there any important files on the hard drive that have not been copied to removable media? If so, see Paul's advice about making a copy of the drive. Never ever use a computer unless you first copy important files to removable media. Of course that is a judgment call, only you can decide that for yourself. > If the hard drive wasn't working, the computer wouldn't get that > far because all that information is stored on the hard drive. A hard drive can produce signs of failing before it completely stops working, like if the problem is on another part of the drive.
From: jinxy on 9 Mar 2010 20:42
On Mar 9, 2:31 pm, John Doe <j...(a)usenetlove.invalid> wrote: > "larry moe 'n curly" <larrymoencu...(a)my-deja.com> wrote: > > > jinxy wrote: > >> Hello, I am trying to help someone at work to fix his son's pc. > >> It is a HP Media Center m7360n. When he tries to start it up it > >> goes to the 4 options screen (safemode, safemode with > >> networking, last known good conf. that worked and start windows > >> normally) The 30 sec. countdown starts,when you make a > >> selection the countdown stops and nothing happens. If you > >> choose safemode it begins the process and stops before the > >> first screen of drivers loads. It sounds as if the drive is not > >> running, Is this an indication that the drive is dead or dying? > > The critical question is this... Are there any important files on > the hard drive that have not been copied to removable media? If > so, see Paul's advice about making a copy of the drive. Never ever > use a computer unless you first copy important files to removable > media. Of course that is a judgment call, only you can decide > that for yourself. > > > If the hard drive wasn't working, the computer wouldn't get that > > far because all that information is stored on the hard drive. > > A hard drive can produce signs of failing before it completely > stops working, like if the problem is on another part of the > drive. >Never ever > use a computer unless you first copy important files to removable > media. This is not my pc. I managed to get a hold of a Windows XP Media Center 2005 for HP and Compaq's. When I ran the disk and got to the partitions page, was told that" there is no disk in this drive". I click install and next appears a blue screen saying, problem is likely caused by setupdd.sys. Stop: 0x00000050 (0xE57A3868,0x00000000,0xF74139A8,0x00000002) setupdd.sys- address F74139A8 base at F73EC000 date stamp 41107C87 I don't know enough to understand the meaning of this message, but I am looking on the net for answers. If you can elaborate, please do. -J |