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From: Jerry Boyle on 21 Jun 2010 16:25

"Laura" <invalid(a)sample.invalid> wrote in message
news:hvnoqg$mi6$1(a)n102.xanadu-bbs.net...
> Mr.Jan wrote:
>> On Jun 20, 10:10 am, Laura <inva...(a)sample.invalid> wrote:
>>> Mr.Jan wrote:
>>>> On Jun 19, 4:05 pm, "Laura" <inva...(a)sample.invalid> wrote:
>>>>> QB H&B 2008...XP SP3
>>>>> I have numerous online payees setup at my bank. I initiate payments on
>>>>> the
>>>>> bank website and not through Quicken.
>>>>> For some strange reason my Verizon Wireless payments get incorrectly
>>>>> categorized as "Internet" instead of "Cell phone".
>>>>> I have looked in Memorized Payee list, Online Payee list and can not
>>>>> find
>>>>> any reference to "internet" on those lists. Verizon Wireless is
>>>>> correctly
>>>>> showing "Cell phone" in the memorized transaction list so I am not
>>>>> sure what
>>>>> is causing Quicken to assign the wrong category.
>>>>> Is there another place I can look for this error?
>>>>> thanks,
>>>>> Laura
>>>> I assume you are using Q 2010. I have the same issue with downloaded
>>>> transactions. It took some research but the provider sends a payment
>>>> code with the transaction so Quicken picks up the code they send and
>>>> it overwrites the memorized transaction. I think this is a glitch as
>>>> it didn't work like that before. Not all vendors send this code so
>>>> some will pick up your memorized categories just fine. The only
>>>> solution is to click on the vendor name field before you accept the
>>>> transaction. The memorized transaction(s) appear in a drop down menu.
>>>> Just one more click but annoying. If you find a way to get it to let
>>>> the memorized transaction override the downloaded category, let me
>>>> know.
>>> I am using 2008. I'll try your trick next time the Wireless payment gets
>>> posted. It is just strange that it only happens to 1 vendor.
>> That is odd. I did not see this until 2010 and then it affected all
>> the vendors. I wonder if something is making Quicken think it is a
>> different vendor each time? Just a thought. Plus, if you have the
>> same vendor recorded twice with two different categories, and I think
>> Verizon does not differentiate, then it would probably take one over
>> the other every time depending on it's internal sort criteria. Do you
>> have Verizon memorized twice for each type of service?
>
> The other references to Verizon are assigned the Telephone category. I
> have never categorized Verizon or any other vendor as Internet. Our
> internet has always been provided by phone or cable so we've never used
> the internet category in this file. Hmmmm, maybe I should delete that
> category???

I don't know whether or not this helps, but in the past I had trouble using
Virtual Account Numbers for Verizon payments. A single VAN can be used
multiple times but only if the payee name remains exactly the same.
Unfortunately Verizon used a different billing system and slightly different
payee name for the required initial manual payment and for subsequent
automatic payments. This caused my first automatic payment to fail and I had
to get a second VAN. My automatic payemnts later failed when they switched
my account to a new billing system with yet another slightly different payee
name.

Perhaps these different Verizon payee names are causing or contributing to
your problem.

Jerry

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