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From: Jamin King on 12 Jan 2010 23:48
So far, the installation process has been a real pain in the _ _ _. I already fixed the problem of turning the Java thingy to 32 bit, and now there's another problem. I get this message at the point where I click "next" after it asks for my serial number and address:

"The application could not connect to the MathWorks. Please make sure your internet connection is available and that all software and hardware firewalls have been disabled before retrying your request."

THANKS FOR YOUR HELP!
From: Steven Lord on 13 Jan 2010 09:40

"Jamin King" <jamin2112(a)gmail.com> wrote in message
news:hijja2$n7l$1(a)fred.mathworks.com...
> So far, the installation process has been a real pain in the _ _ _. I
> already fixed the problem of turning the Java thingy to 32 bit, and now
> there's another problem. I get this message at the point where I click
> "next" after it asks for my serial number and address:
>
> "The application could not connect to the MathWorks. Please make sure your
> internet connection is available and that all software and hardware
> firewalls have been disabled before retrying your request."
>
> THANKS FOR YOUR HELP!

You should contact Technical Support. They should be able to help you
determine why you receive this message and how to proceed.

--
Steve Lord
slord(a)mathworks.com
comp.soft-sys.matlab (CSSM) FAQ: http://matlabwiki.mathworks.com/MATLAB_FAQ


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