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From: Pegasus (MVP) on 24 Nov 2006 00:04
The article you refer to says this:
==================
Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended
to correct the problem that this article describes. Apply it only to systems
that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to
obtain the hotfix.
==================
It does not say "Ask a newsgroup to obtain the hotfix" - it says "contact
Microsoft".

Perhaps some other respondent has this hot fix but I doubt it.
You really need to get in touch with Microsoft.


"wissarut(a)bjc.co.th" <wissarutbjccoth(a)discussions.microsoft.com> wrote in
message news:CF5D35B5-DCF3-426D-9C98-7313BDFC1FF5(a)microsoft.com...
> Lillian Zhang(APAC/GCR Professional Support Team)
> Microsoft Global Technical Support Center
> Recommend.
> If your customer does not have Support ID with us, we also have our
> no-charge self-help website that is an excellent source of information if
you
> have access to the internet. The website address for this site is
> http://support.microsoft.com. This website features our searchable
> knowledge-base to locate articles that may help you to resolve your issue
> without speaking to a support professional. You also can submit your
request
> in the newsgroup where our technical support will answer your question.
> Newsgroup URL:
http://www.microsoft.com/communities/newsgroups/default.mspx
>
> And I want to support this problem in the newsgroup.
> In my opinion newsgroup can help me to solve this problem.
>
>
> "Pegasus (MVP)" wrote:
>
> > If so then you may have to ring Microsoft for the hotfix you found
> > in your KB article.
> >
> >
> > "wissarut(a)bjc.co.th" <wissarutbjccoth(a)discussions.microsoft.com> wrote
in
> > message news:24FD6954-A781-4295-81D8-E2AAD8241AE0(a)microsoft.com...
> > > HP Confirm Hardware compression.
> > > 3. Checked the compression ratio with HP Storageworks Library and
Tools.
> > > 2.23:1. So it is okay.
> > >
> > > "Pegasus (MVP)" wrote:
> > >
> > > > "wissarut(a)bjc.co.th" <wissarut(a)bjc.co.th@discussions.microsoft.com>
> > wrote in
> > > > message news:DE4295D9-EBB9-4488-A492-7A375D1B96AB(a)microsoft.com...
> > > > > HP C7438A 36/72GB internal DDS5 (DAT72)
> > > > > Drive not compressing using NTBACKUP on Win 2000 Server SP4?
> > > > >
> > > > > Already
> > > > > 1. Upgraded the drivers.
> > > > > 2. Upgraded the firmware.
> > > > > 3. Checked the compression ratio with HP Storageworks Library and
> > Tools.
> > > > > 2.23:1. So it is okay.
> > > > >
> > > > > Windows Server 2000 Ntbackup.exe will not compress. At 42 GB it
asks
> > for
> > > > > another cartridge. I have tried using
> > > > > the /HC:on switch. It is also the default in the script created by
> > > > ntbackup
> > > > > when running the wizard.
> > > > >
> > > > > Solution or suggestions would be welcomed.
> > > > >
> > > > > Thanks
> > > > > Wissarut.
> > > > >
> > > > > PS. http://support.microsoft.com/kb/827475/en-us
> > > > > I can't find this Hotfix.
> > > >
> > > > ntbackup.exe will compress files only if this function is supported
> > > > by your backup drive. If the backup drive has no compression
> > > > ability then the /hc:on switch has no effect.
> > > >
> > > >
> > > >
> >
> >
> >


From: wissarut@bjc.co.th on 24 Nov 2006 01:37
THANKS.

"Pegasus (MVP)" wrote:

> The article you refer to says this:
> ==================
> Hotfix information
> A supported hotfix is now available from Microsoft, but it is only intended
> to correct the problem that this article describes. Apply it only to systems
> that are experiencing this specific problem.
>
> To resolve this problem, contact Microsoft Product Support Services to
> obtain the hotfix.
> ==================
> It does not say "Ask a newsgroup to obtain the hotfix" - it says "contact
> Microsoft".
>
> Perhaps some other respondent has this hot fix but I doubt it.
> You really need to get in touch with Microsoft.
>
>
> "wissarut(a)bjc.co.th" <wissarutbjccoth(a)discussions.microsoft.com> wrote in
> message news:CF5D35B5-DCF3-426D-9C98-7313BDFC1FF5(a)microsoft.com...
> > Lillian Zhang(APAC/GCR Professional Support Team)
> > Microsoft Global Technical Support Center
> > Recommend.
> > If your customer does not have Support ID with us, we also have our
> > no-charge self-help website that is an excellent source of information if
> you
> > have access to the internet. The website address for this site is
> > http://support.microsoft.com. This website features our searchable
> > knowledge-base to locate articles that may help you to resolve your issue
> > without speaking to a support professional. You also can submit your
> request
> > in the newsgroup where our technical support will answer your question.
> > Newsgroup URL:
> http://www.microsoft.com/communities/newsgroups/default.mspx
> >
> > And I want to support this problem in the newsgroup.
> > In my opinion newsgroup can help me to solve this problem.
> >
> >
> > "Pegasus (MVP)" wrote:
> >
> > > If so then you may have to ring Microsoft for the hotfix you found
> > > in your KB article.
> > >
> > >
> > > "wissarut(a)bjc.co.th" <wissarutbjccoth(a)discussions.microsoft.com> wrote
> in
> > > message news:24FD6954-A781-4295-81D8-E2AAD8241AE0(a)microsoft.com...
> > > > HP Confirm Hardware compression.
> > > > 3. Checked the compression ratio with HP Storageworks Library and
> Tools.
> > > > 2.23:1. So it is okay.
> > > >
> > > > "Pegasus (MVP)" wrote:
> > > >
> > > > > "wissarut(a)bjc.co.th" <wissarut(a)bjc.co.th@discussions.microsoft.com>
> > > wrote in
> > > > > message news:DE4295D9-EBB9-4488-A492-7A375D1B96AB(a)microsoft.com...
> > > > > > HP C7438A 36/72GB internal DDS5 (DAT72)
> > > > > > Drive not compressing using NTBACKUP on Win 2000 Server SP4?
> > > > > >
> > > > > > Already
> > > > > > 1. Upgraded the drivers.
> > > > > > 2. Upgraded the firmware.
> > > > > > 3. Checked the compression ratio with HP Storageworks Library and
> > > Tools.
> > > > > > 2.23:1. So it is okay.
> > > > > >
> > > > > > Windows Server 2000 Ntbackup.exe will not compress. At 42 GB it
> asks
> > > for
> > > > > > another cartridge. I have tried using
> > > > > > the /HC:on switch. It is also the default in the script created by
> > > > > ntbackup
> > > > > > when running the wizard.
> > > > > >
> > > > > > Solution or suggestions would be welcomed.
> > > > > >
> > > > > > Thanks
> > > > > > Wissarut.
> > > > > >
> > > > > > PS. http://support.microsoft.com/kb/827475/en-us
> > > > > > I can't find this Hotfix.
> > > > >
> > > > > ntbackup.exe will compress files only if this function is supported
> > > > > by your backup drive. If the backup drive has no compression
> > > > > ability then the /hc:on switch has no effect.
> > > > >
> > > > >
> > > > >
> > >
> > >
> > >
>
>
>
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