printer shows as "offline"
in [Hardware]
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From: rarewolf on 14 Feb 2010 09:45 The problem is that I cannot use the printer because it shows as "offline". If I right-click the printer, an option shows as "use printer offline", and if I select the option the printer shows as "offline - offline". This changes the right-click option to "use printer online", but returns me to the original problem. This high quality HP printer is connected to my XP/SP3 computer via both being hard-wired to a Linksys/DD-WRT router. A temporary remedy is to delete the printer and port used, totally un-install the HP software, and re-install. I've done this several times, but it will always return to this offline state. Once, I used the method for being able to print a HQ photograph, but it was offline again within the hour. Another clue as to where the problem is not is the fact that my wife's Vista computer (station next to me) is connected the exact same way and works fine. This problem has become extremely frustrating (ie, I'm thinking Macintosh) ... any help would be extremely appreciated! TIA, and cheerios from the Avalon Peninsula Newfoundland :)
From: rarewolf on 14 Feb 2010 09:47 On Feb 14, 11:45 am, rarewolf <rarew...(a)gmail.com> wrote: > The problem is that I cannot use the printer because it shows as > "offline". If I right-click the printer, an option shows as "use > printer offline", and if I select the option the printer shows as > "offline - offline". This changes the right-click option to "use > printer online", but returns me to the original problem. > > This high quality HP printer is connected to my XP/SP3 computer via > both being hard-wired to a Linksys/DD-WRT router. A temporary remedy > is to delete the printer and port used, totally un-install the HP > software, and re-install. I've done this several times, but it will > always return to this offline state. Once, I used the method for > being able to print a HQ photograph, but it was offline again within > the hour. > > Another clue as to where the problem is not is the fact that my wife's > Vista computer (station next to me) is connected the exact same way > and works fine. > > This problem has become extremely frustrating (ie, I'm thinking > Macintosh) ... any help would be extremely appreciated! > > TIA, and cheerios from the Avalon Peninsula Newfoundland :) I thought I add the fact that I can ping this printer's IP just fine ...
From: smlunatick on 15 Feb 2010 14:05 On Feb 14, 2:47 pm, rarewolf <rarew...(a)gmail.com> wrote: > On Feb 14, 11:45 am, rarewolf <rarew...(a)gmail.com> wrote: > > > > > The problem is that I cannot use the printer because it shows as > > "offline". If I right-click the printer, an option shows as "use > > printer offline", and if I select the option the printer shows as > > "offline - offline". This changes the right-click option to "use > > printer online", but returns me to the original problem. > > > This high quality HP printer is connected to my XP/SP3 computer via > > both being hard-wired to a Linksys/DD-WRT router. A temporary remedy > > is to delete the printer and port used, totally un-install the HP > > software, and re-install. I've done this several times, but it will > > always return to this offline state. Once, I used the method for > > being able to print a HQ photograph, but it was offline again within > > the hour. > > > Another clue as to where the problem is not is the fact that my wife's > > Vista computer (station next to me) is connected the exact same way > > and works fine. > > > This problem has become extremely frustrating (ie, I'm thinking > > Macintosh) ... any help would be extremely appreciated! > > > TIA, and cheerios from the Avalon Peninsula Newfoundland :) > > I thought I add the fact that I can ping this printer's IP just > fine ... Check any / all locally installed firewall software / Internet security software. The description of your problems tends to indicate that a "firewall" software is not correctly set to detect the hardware devices.
From: rarewolf on 15 Feb 2010 14:16 On Feb 15, 4:05 pm, smlunatick <yves...(a)gmail.com> wrote: > On Feb 14, 2:47 pm, rarewolf <rarew...(a)gmail.com> wrote: > > > > > > > On Feb 14, 11:45 am, rarewolf <rarew...(a)gmail.com> wrote: > > > > The problem is that I cannot use the printer because it shows as > > > "offline". If I right-click the printer, an option shows as "use > > > printer offline", and if I select the option the printer shows as > > > "offline - offline". This changes the right-click option to "use > > > printer online", but returns me to the original problem. > > > > This high quality HP printer is connected to my XP/SP3 computer via > > > both being hard-wired to a Linksys/DD-WRT router. A temporary remedy > > > is to delete the printer and port used, totally un-install the HP > > > software, and re-install. I've done this several times, but it will > > > always return to this offline state. Once, I used the method for > > > being able to print a HQ photograph, but it was offline again within > > > the hour. > > > > Another clue as to where the problem is not is the fact that my wife's > > > Vista computer (station next to me) is connected the exact same way > > > and works fine. > > > > This problem has become extremely frustrating (ie, I'm thinking > > > Macintosh) ... any help would be extremely appreciated! > > > > TIA, and cheerios from the Avalon Peninsula Newfoundland :) > > > I thought I add the fact that I can ping this printer's IP just > > fine ... > > Check any / all locally installed firewall software / Internet > security software. The description of your problems tends to indicate > that a "firewall" software is not correctly set to detect the hardware > devices.- Hide quoted text - > > - Show quoted text - Thanx for your reply!! My thoughts exactly ... however, disabling the XP firewall was one of the steps I tried ...
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