sp3 install fails with error code 0x800710D9(unable to read fr
in [Windows Update]
|
From: gship on 12 Feb 2010 23:16 My thanks to Pa Bear. All went well and my problem is solved! You rock!!! -- gship "gship" wrote: > Thanks for the info. I'll let you know how it went when I get finished! > -- > gship > > > "PA Bear [MS MVP]" wrote: > > > See... > > > > How to perform a repair installation of Windows XP if a later version of > > Internet Explorer is installed > > http://support.microsoft.com/kb/917964 > > > > Your *only* recourse now is to back-up your data, format the HDD & then do a > > clean install of WinXP. Details available on request. > > > > > > gship wrote: > > > IE8 had been installed before the Repair Install. All of My Documents, > > > ect. > > > were preserved, but not all third party applications were. As I recall, a > > > Norton trial version originally came with the computer as well as Webroot > > > Spy Sweeper and Trend Antivirus, but I uninstalled them a couple of years > > > ago. > > > > > >> Had IE7 or IE8 been installed before you did the "system recovery"? > > >> > > >> Was the "system recovery" a Repair Install or did you format the HDD & > > >> then > > >> do clean install? > > >> > > >> [If all of your data (e.g., the contents of My Documents folder) and > > >> third-party application (e.g., S*PERAntiSpyware) were preserved, you did > > >> a > > >> Repair Install.] > > >> > > >> Did a McAfee or Norton free trial come preinstalled on the computer when > > >> you bought it? > > >> > > >> > > >> gship wrote: > > >>> I had a bad virus and had to resort to system recovery. I have been > > >>> updating > > >>> since then, and have done fine till I tried to install sp3. > > >>> I am running McAfee, Super Antispyware, and Malwarebytes, but have tried > > >>> disabling all and installing sp3 and get the same result. > > >>> > > >>>> Why wasn't WinXP SP3 installed over a year ago? > > >>>> > > >>>> What anti-virus application or security suite is installed and is your > > >>>> subscription current? What anti-spyware applications (other than > > >>>> Defender)? What third-party firewall (if any)? Were any of these > > >>>> applications running in the background when you installed SP3? > > >>>> > > >>>> Has a(another) Norton or McAfee application ever been installed on the > > >>>> computer (e.g., a free-trial version that came preinstalled when you > > >>>> bought > > >>>> it)? > > >>>> > > >>>> > > >>>> gship wrote: > > >>>>> HP pavillion A1430N > > >>>>> Xp version 5.1.2600 sp2 build 2600 X86 based > > >>>>> AMD Athlon 64xdual > > >>>>> Install goes well until right after a restore point is set. Get > > >>>>> "unable > > >>>>> to > > >>>>> read from or write to database"Does anyone haave any ideas?- > > >>>>> Thanks,- > > >>>>> gship > > >>>> > > >>>> . > > >> > > >> . > > > > . > >
From: PA Bear [MS MVP] on 12 Feb 2010 23:45
YW & thanks for your feedback. gship wrote: > My thanks to Pa Bear. All went well and my problem is solved! You rock!!! > >> Thanks for the info. I'll let you know how it went when I get finished! >> -- >> gship >> >> >> "PA Bear [MS MVP]" wrote: >> >>> See... >>> >>> How to perform a repair installation of Windows XP if a later version of >>> Internet Explorer is installed >>> http://support.microsoft.com/kb/917964 >>> >>> Your *only* recourse now is to back-up your data, format the HDD & then >>> do a clean install of WinXP. Details available on request. >>> >>> >>> gship wrote: >>>> IE8 had been installed before the Repair Install. All of My Documents, >>>> ect. >>>> were preserved, but not all third party applications were. As I recall, >>>> a >>>> Norton trial version originally came with the computer as well as >>>> Webroot >>>> Spy Sweeper and Trend Antivirus, but I uninstalled them a couple of >>>> years >>>> ago. >>>> >>>>> Had IE7 or IE8 been installed before you did the "system recovery"? >>>>> >>>>> Was the "system recovery" a Repair Install or did you format the HDD & >>>>> then >>>>> do clean install? >>>>> >>>>> [If all of your data (e.g., the contents of My Documents folder) and >>>>> third-party application (e.g., S*PERAntiSpyware) were preserved, you >>>>> did >>>>> a >>>>> Repair Install.] >>>>> >>>>> Did a McAfee or Norton free trial come preinstalled on the computer >>>>> when >>>>> you bought it? >>>>> >>>>> >>>>> gship wrote: >>>>>> I had a bad virus and had to resort to system recovery. I have been >>>>>> updating >>>>>> since then, and have done fine till I tried to install sp3. >>>>>> I am running McAfee, Super Antispyware, and Malwarebytes, but have >>>>>> tried disabling all and installing sp3 and get the same result. >>>>>> >>>>>>> Why wasn't WinXP SP3 installed over a year ago? >>>>>>> >>>>>>> What anti-virus application or security suite is installed and is >>>>>>> your >>>>>>> subscription current? What anti-spyware applications (other than >>>>>>> Defender)? What third-party firewall (if any)? Were any of these >>>>>>> applications running in the background when you installed SP3? >>>>>>> >>>>>>> Has a(another) Norton or McAfee application ever been installed on >>>>>>> the >>>>>>> computer (e.g., a free-trial version that came preinstalled when you >>>>>>> bought >>>>>>> it)? >>>>>>> >>>>>>> >>>>>>> gship wrote: >>>>>>>> HP pavillion A1430N >>>>>>>> Xp version 5.1.2600 sp2 build 2600 X86 based >>>>>>>> AMD Athlon 64xdual >>>>>>>> Install goes well until right after a restore point is set. Get >>>>>>>> "unable >>>>>>>> to >>>>>>>> read from or write to database"Does anyone haave any ideas?- >>>>>>>> Thanks,- >>>>>>>> gship >>>>>>> >>>>>>> . >>>>> >>>>> . >>> >>> . |