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From: Jerry on 27 May 2010 16:29 As one of the "hapless users" (not to mention clueless users), how do I find the Answers page? Anybody have a URL? Thanks, Jerry "Peter T. Daniels" wrote: > Has the newsgroup been turned off? No new posting since 9:24 am (EDT)! > . >
From: dp on 27 May 2010 16:31 Suzanne (if you get this post) I notice that some responders in 'Answers' actually work for MS which you and others MVPs do not. How will this affect those of you we have been speaking to? Are they timing this change with the release of 2010? Will th others be using another forum or is 'Answer' the replacement? Thanks Dottie "Suzanne S. Barnhill" wrote: > I have noted considerable fall-off in all the msnews NGs. I think people > have already started migrating to Answers, as there seems to be a steady > increase in questions posted there. > > -- > Suzanne S. Barnhill > Microsoft MVP (Word) > Words into Type > Fairhope, Alabama USA > http://word.mvps.org > > "Peter T. Daniels" <grammatim(a)verizon.net> wrote in message > news:cf8b951b-0b85-4e41-8d36-41d7278a64e3(a)y21g2000vba.googlegroups.com... > > Has the newsgroup been turned off? No new posting since 9:24 am (EDT)! > > > > . >
From: Suzanne S. Barnhill on 27 May 2010 16:42 Neither of the bridges works for this forum, which will be closed on June 1. The Answers bridge works for the Answers forums, which are already open; there are three forums for Word. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Rojo Habe" <noem(a)iladdres.com> wrote in message news:49BC4EC0-00AC-420F-8CA8-5B89E7E48EF7(a)microsoft.com... > OK, now I feel thick. I've downloaded the bridge (both of them, actually) > and tried to follow the installation instructions but have hit a brick > wall. I'm assuming the bridge for this server is the Microsoft Answers > bridge and not the Microsoft Forums bridge. The instructions all point to > the MSDN forums; if I log into Microsoft Answers there's no "My Settings" > link to click in order to check the "Use NNTP Bridge" box. > > Thick, thicky thicky thick bloke. > > And for some reason my tea tastes mildly of bacon. > > > > "Stefan Blom" <StefanBlom(a)discussions.microsoft.com> wrote in message > news:u3%23mqfc$KHA.5168(a)TK2MSFTNGP05.phx.gbl... >> Note that you can make use of the Microsoft Answers NNTP Bridge to access >> the forums via a newsreader. See >> http://connect.microsoft.com/MicrosoftForums/. >> >> -- >> Stefan Blom >> Microsoft Word MVP >> (Message posted via NNTP) >> >> >> >> "Peter T. Daniels" <grammatim(a)verizon.net> wrote in message >> news:1ea51f9f-e146-45f0-9c0d-a7abfac8a0b4(a)a20g2000vbc.googlegroups.com... >> Ok, I just looked at the "social answers" page linked in another >> thread. It's horrible -- taking up the whole screen with pointless >> graphics decoration, allowing very few topics to be visible at once, >> requiring far more clicking and scrolling than google groups -- what >> (if anything) were they thinking????? >> >> On May 27, 8:12 am, "Suzanne S. Barnhill" <sbarnh...(a)mvps.org> wrote: >>> Since this is the only thread I have encountered this morning in the >>> entire >>> microsoft.public.word hierarchy, I suspect you must be right. >>> >>> -- >>> Suzanne S. Barnhill >>> Microsoft MVP (Word) >>> Words into Type >>> Fairhope, Alabama USAhttp://word.mvps.org >>> >>> "Graham Mayor" <gma...(a)REMOVETHISmvps.org> wrote in message >>> >>> news:%23Dj1LkX$KHA.5916(a)TK2MSFTNGP04.phx.gbl... >>> >>> >>> >>> > The modest increase in traffic on the Answers forum and the >>> > disappearance >>> > of traffic from here suggests that the link has been severed, but that >>> > the >>> > hapless user has not yet found his way to the new forum. >>> >>> > -- >>> > <>>< ><<> ><<> <>>< ><<> <>>< <>><<> >>> > Graham Mayor - Word MVP >>> >>> > My web sitewww.gmayor.com >>> > Word MVP web sitehttp://word.mvps.org >>> > <>>< ><<> ><<> <>>< ><<> <>>< <>><<> >>> >>> > "Stefan Blom" <StefanB...(a)discussions.microsoft.com> wrote in message >>> >news:ehCWtLX$KHA.4308(a)TK2MSFTNGP04.phx.gbl... >>> >> I've noticed it too. >>> >>> >> -- >>> >> Stefan Blom >>> >> Microsoft Word MVP >>> >> (Message posted via NNTP) >>> >>> >> "Suzanne S. Barnhill" <sbarnh...(a)mvps.org> wrote in message >>> >>news:umtOvAS$KHA.5916(a)TK2MSFTNGP04.phx.gbl... >>> >>>I have noted considerable fall-off in all the msnews NGs. I think >>> >>>people >>> >>>have already started migrating to Answers, as there seems to be a >>> >>>steady >>> >>>increase in questions posted there. >>> >>> >>> -- >>> >>> Suzanne S. Barnhill >>> >>> Microsoft MVP (Word) >>> >>> Words into Type >>> >>> Fairhope, Alabama USA >>> >>>http://word.mvps.org >>> >>> >>> "Peter T. Daniels" <gramma...(a)verizon.net> wrote in message >>> >>>news:cf8b951b-0b85-4e41-8d36-41d7278a64e3(a)y21g2000vba.googlegroups.com... >>> >>>> Has the newsgroup been turned off? No new posting since 9:24 am >>> >>>> (EDT)!- >> >> >
From: Suzanne S. Barnhill on 27 May 2010 16:43 The ones for Word are at http://answers.microsoft.com/en-us/office/default.aspx#tab=2. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Jerry" <Jerry(a)discussions.microsoft.com> wrote in message news:CB6F77A7-1B67-4B37-969E-5CD6C972A050(a)microsoft.com... > As one of the "hapless users" (not to mention clueless users), how do I > find > the Answers page? Anybody have a URL? > > Thanks, > > Jerry > > "Peter T. Daniels" wrote: > >> Has the newsgroup been turned off? No new posting since 9:24 am (EDT)! >> . >> >
From: Suzanne S. Barnhill on 27 May 2010 16:52
MS has hired contractors in India to man the forums. Although they have been strictly instructed to follow a "community first" policy (that is, give ordinary volunteer end users the opportunity to answer first) and not answer questions until they are 12-24 hours old without an answer, what we're seeing is that many of them (a) rush in with an answer, usually a reference to a KB article that may or may not be relevant (it's hard to tell without actually clicking on the link and going to the article, since they don't quote the title of the article), (b) ignore previous answers that may actually be more helpful, and then (c) mark their replies as Answers. We're trying to get this corrected, but since the contractors are being paid based on their performance, it's hard to see how that's going to work. There is also a lot of resistance to the point system, which a lot of us see as having a bad influence on those who are NOT being paid to answer. Rest assured, the MVPs will continue to soldier on as long as we can. What I'm finding, though, that the reduction of granularity in the forums (30 English-language Word NGs poured into three Word forums) means that each forum contains more questions that I'm not qualified to answer and consequently have to skip, making it more time-consuming for me to handle the questions. There's also considerable angst about the fact that there are no product-specific VBA or "programming" forums--just a single Office Programming forum on Answers and separate Word, Excel, and Outlook development forums on MSDN, where end users are less likely to find them. Access is even worse off: down from 28 English-language NGs to one forum shared with Visio and Project! -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "dp" <dp(a)discussions.microsoft.com> wrote in message news:7EE0F39B-DC13-43FC-85C7-E0CBD9B75FE9(a)microsoft.com... > Suzanne (if you get this post) > > I notice that some responders in 'Answers' actually work for MS which you > and others MVPs do not. How will this affect those of you we have been > speaking to? > Are they timing this change with the release of 2010? Will th others be > using another forum or is 'Answer' the replacement? > > Thanks > Dottie > > "Suzanne S. Barnhill" wrote: > >> I have noted considerable fall-off in all the msnews NGs. I think people >> have already started migrating to Answers, as there seems to be a steady >> increase in questions posted there. >> >> -- >> Suzanne S. Barnhill >> Microsoft MVP (Word) >> Words into Type >> Fairhope, Alabama USA >> http://word.mvps.org >> >> "Peter T. Daniels" <grammatim(a)verizon.net> wrote in message >> news:cf8b951b-0b85-4e41-8d36-41d7278a64e3(a)y21g2000vba.googlegroups.com... >> > Has the newsgroup been turned off? No new posting since 9:24 am (EDT)! >> > >> >> . >> > |