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From: Tom Willett on 27 May 2010 17:06 The beginning of the end, Suzanne. "Suzanne S. Barnhill" <sbarnhill(a)mvps.org> wrote in message news:eOHeK6d$KHA.5476(a)TK2MSFTNGP06.phx.gbl... : MS has hired contractors in India to man the forums. Although they have been : strictly instructed to follow a "community first" policy (that is, give : ordinary volunteer end users the opportunity to answer first) and not answer : questions until they are 12-24 hours old without an answer, what we're : seeing is that many of them (a) rush in with an answer, usually a reference : to a KB article that may or may not be relevant (it's hard to tell without : actually clicking on the link and going to the article, since they don't : quote the title of the article), (b) ignore previous answers that may : actually be more helpful, and then (c) mark their replies as Answers. We're : trying to get this corrected, but since the contractors are being paid based : on their performance, it's hard to see how that's going to work. There is : also a lot of resistance to the point system, which a lot of us see as : having a bad influence on those who are NOT being paid to answer. : : Rest assured, the MVPs will continue to soldier on as long as we can. What : I'm finding, though, that the reduction of granularity in the forums (30 : English-language Word NGs poured into three Word forums) means that each : forum contains more questions that I'm not qualified to answer and : consequently have to skip, making it more time-consuming for me to handle : the questions. There's also considerable angst about the fact that there are : no product-specific VBA or "programming" forums--just a single Office : Programming forum on Answers and separate Word, Excel, and Outlook : development forums on MSDN, where end users are less likely to find them. : Access is even worse off: down from 28 English-language NGs to one forum : shared with Visio and Project! : : -- : Suzanne S. Barnhill : Microsoft MVP (Word) : Words into Type : Fairhope, Alabama USA : http://word.mvps.org : : "dp" <dp(a)discussions.microsoft.com> wrote in message : news:7EE0F39B-DC13-43FC-85C7-E0CBD9B75FE9(a)microsoft.com... : > Suzanne (if you get this post) : > : > I notice that some responders in 'Answers' actually work for MS which you : > and others MVPs do not. How will this affect those of you we have been : > speaking to? : > Are they timing this change with the release of 2010? Will th others be : > using another forum or is 'Answer' the replacement? : > : > Thanks : > Dottie : > : > "Suzanne S. Barnhill" wrote: : > : >> I have noted considerable fall-off in all the msnews NGs. I think people : >> have already started migrating to Answers, as there seems to be a steady : >> increase in questions posted there. : >> : >> -- : >> Suzanne S. Barnhill : >> Microsoft MVP (Word) : >> Words into Type : >> Fairhope, Alabama USA : >> http://word.mvps.org : >> : >> "Peter T. Daniels" <grammatim(a)verizon.net> wrote in message : >> news:cf8b951b-0b85-4e41-8d36-41d7278a64e3(a)y21g2000vba.googlegroups.com... : >> > Has the newsgroup been turned off? No new posting since 9:24 am (EDT)! : >> > : >> : >> . : >> : > :
From: dp on 27 May 2010 17:32 This is what I have from another post http://social.answers.microsoft.com/Forums/en-US/category/officeword "Jerry" wrote: > As one of the "hapless users" (not to mention clueless users), how do I find > the Answers page? Anybody have a URL? > > Thanks, > > Jerry > > "Peter T. Daniels" wrote: > > > Has the newsgroup been turned off? No new posting since 9:24 am (EDT)! > > . > >
From: dp on 27 May 2010 18:02 Once again we get information not from MS but from the kind, patient, caring responders in this group. Hope to see you gals and guys in "Answers...". If not I'll be searching for you. I've learned so much and been helped tremendously over the last couple years when I found this forum. dottie "Graham Mayor" wrote: > If only they could find the newsgroups, we might not simply be talking to > ourselves ..... :) > If it is not too late - http://www.gmayor.com/MSNews.htm > -- > <>>< ><<> ><<> <>>< ><<> <>>< <>><<> > Graham Mayor - Word MVP > > My web site www.gmayor.com > Word MVP web site http://word.mvps.org > <>>< ><<> ><<> <>>< ><<> <>>< <>><<> > > > "Stefan Blom" <StefanBlom(a)discussions.microsoft.com> wrote in message > news:%23lpQPxX$KHA.3880(a)TK2MSFTNGP04.phx.gbl... > > > > But they probably will find the forums after June 1, whether they want to > > or not. :-) > > > > -- > > Stefan Blom > > Microsoft Word MVP > > (Message posted via NNTP) > > > > > > > > "Graham Mayor" <gmayor(a)REMOVETHISmvps.org> wrote in message > > news:%23Dj1LkX$KHA.5916(a)TK2MSFTNGP04.phx.gbl... > >> The modest increase in traffic on the Answers forum and the disappearance > >> of traffic from here suggests that the link has been severed, but that > >> the hapless user has not yet found his way to the new forum. > >> > >> -- > >> <>>< ><<> ><<> <>>< ><<> <>>< <>><<> > >> Graham Mayor - Word MVP > >> > >> My web site www.gmayor.com > >> Word MVP web site http://word.mvps.org > >> <>>< ><<> ><<> <>>< ><<> <>>< <>><<> > >> > >> > >> "Stefan Blom" <StefanBlom(a)discussions.microsoft.com> wrote in message > >> news:ehCWtLX$KHA.4308(a)TK2MSFTNGP04.phx.gbl... > >>> I've noticed it too. > >>> > >>> -- > >>> Stefan Blom > >>> Microsoft Word MVP > >>> (Message posted via NNTP) > >>> > >>> > >>> > >>> "Suzanne S. Barnhill" <sbarnhill(a)mvps.org> wrote in message > >>> news:umtOvAS$KHA.5916(a)TK2MSFTNGP04.phx.gbl... > >>>>I have noted considerable fall-off in all the msnews NGs. I think people > >>>>have already started migrating to Answers, as there seems to be a steady > >>>>increase in questions posted there. > >>>> > >>>> -- > >>>> Suzanne S. Barnhill > >>>> Microsoft MVP (Word) > >>>> Words into Type > >>>> Fairhope, Alabama USA > >>>> http://word.mvps.org > >>>> > >>>> "Peter T. Daniels" <grammatim(a)verizon.net> wrote in message > >>>> news:cf8b951b-0b85-4e41-8d36-41d7278a64e3(a)y21g2000vba.googlegroups.com... > >>>>> Has the newsgroup been turned off? No new posting since 9:24 am (EDT)! > >>>>> > >>>> > >>> > >>> > >> > >> > > > > > > > . >
From: Suzanne S. Barnhill on 27 May 2010 18:09 I've already said this may be my last year as an MVP, depending on what metrics are used to assess our contributions. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA http://word.mvps.org "Tom Willett" <tom(a)youreadaisyifyoudo.com> wrote in message news:OAhT%23Be$KHA.1068(a)TK2MSFTNGP05.phx.gbl... > The beginning of the end, Suzanne. > > "Suzanne S. Barnhill" <sbarnhill(a)mvps.org> wrote in message > news:eOHeK6d$KHA.5476(a)TK2MSFTNGP06.phx.gbl... > : MS has hired contractors in India to man the forums. Although they have > been > : strictly instructed to follow a "community first" policy (that is, give > : ordinary volunteer end users the opportunity to answer first) and not > answer > : questions until they are 12-24 hours old without an answer, what we're > : seeing is that many of them (a) rush in with an answer, usually a > reference > : to a KB article that may or may not be relevant (it's hard to tell > without > : actually clicking on the link and going to the article, since they don't > : quote the title of the article), (b) ignore previous answers that may > : actually be more helpful, and then (c) mark their replies as Answers. > We're > : trying to get this corrected, but since the contractors are being paid > based > : on their performance, it's hard to see how that's going to work. There > is > : also a lot of resistance to the point system, which a lot of us see as > : having a bad influence on those who are NOT being paid to answer. > : > : Rest assured, the MVPs will continue to soldier on as long as we can. > What > : I'm finding, though, that the reduction of granularity in the forums (30 > : English-language Word NGs poured into three Word forums) means that each > : forum contains more questions that I'm not qualified to answer and > : consequently have to skip, making it more time-consuming for me to > handle > : the questions. There's also considerable angst about the fact that there > are > : no product-specific VBA or "programming" forums--just a single Office > : Programming forum on Answers and separate Word, Excel, and Outlook > : development forums on MSDN, where end users are less likely to find > them. > : Access is even worse off: down from 28 English-language NGs to one forum > : shared with Visio and Project! > : > : -- > : Suzanne S. Barnhill > : Microsoft MVP (Word) > : Words into Type > : Fairhope, Alabama USA > : http://word.mvps.org > : > : "dp" <dp(a)discussions.microsoft.com> wrote in message > : news:7EE0F39B-DC13-43FC-85C7-E0CBD9B75FE9(a)microsoft.com... > : > Suzanne (if you get this post) > : > > : > I notice that some responders in 'Answers' actually work for MS which > you > : > and others MVPs do not. How will this affect those of you we have > been > : > speaking to? > : > Are they timing this change with the release of 2010? Will th others > be > : > using another forum or is 'Answer' the replacement? > : > > : > Thanks > : > Dottie > : > > : > "Suzanne S. Barnhill" wrote: > : > > : >> I have noted considerable fall-off in all the msnews NGs. I think > people > : >> have already started migrating to Answers, as there seems to be a > steady > : >> increase in questions posted there. > : >> > : >> -- > : >> Suzanne S. Barnhill > : >> Microsoft MVP (Word) > : >> Words into Type > : >> Fairhope, Alabama USA > : >> http://word.mvps.org > : >> > : >> "Peter T. Daniels" <grammatim(a)verizon.net> wrote in message > : >> > news:cf8b951b-0b85-4e41-8d36-41d7278a64e3(a)y21g2000vba.googlegroups.com... > : >> > Has the newsgroup been turned off? No new posting since 9:24 am > (EDT)! > : >> > > : >> > : >> . > : >> > : > > : > > >
From: Peter T. Daniels on 27 May 2010 22:05
[I wrote this at 5:15 but ran into the "google posting limit"] Have I been speaking in prose all my life? I simply open a new tab in IE and go to groups.google.com, and there are all my six newsgroups -- the NY subways one, the linguistics one, the classical music one, the cryptic crosswords one, and this one (plus the fonts group that gets a post once in a blue moon). And this afternoon, suddenly there's a flood of messages here, all of them claiming to have been posted in the last half hour, which seems unlikely. Someone at MS must have turned the tap back on. On May 27, 2:36 pm, "Suzanne S. Barnhill" <sbarnh...(a)mvps.org> wrote: > But Peter eschews newsreaders. > > -- > Suzanne S. Barnhill > Microsoft MVP (Word) > Words into Type > Fairhope, Alabama USAhttp://word.mvps.org > > "Stefan Blom" <StefanB...(a)discussions.microsoft.com> wrote in message > > news:u3%23mqfc$KHA.5168(a)TK2MSFTNGP05.phx.gbl... > > > > > Note that you can make use of the Microsoft Answers NNTP Bridge to access > > the forums via a newsreader. See > >http://connect.microsoft.com/MicrosoftForums/. > > > -- > > Stefan Blom > > Microsoft Word MVP > > (Message posted via NNTP) > > > "Peter T. Daniels" <gramma...(a)verizon.net> wrote in message > >news:1ea51f9f-e146-45f0-9c0d-a7abfac8a0b4(a)a20g2000vbc.googlegroups.com... > > Ok, I just looked at the "social answers" page linked in another > > thread. It's horrible -- taking up the whole screen with pointless > > graphics decoration, allowing very few topics to be visible at once, > > requiring far more clicking and scrolling than google groups -- what > > (if anything) were they thinking????? > > > On May 27, 8:12 am, "Suzanne S. Barnhill" <sbarnh...(a)mvps.org> wrote: > >> Since this is the only thread I have encountered this morning in the > >> entire > >> microsoft.public.word hierarchy, I suspect you must be right. > > >> -- > >> Suzanne S. Barnhill > >> Microsoft MVP (Word) > >> Words into Type > >> Fairhope, Alabama USAhttp://word.mvps.org > > >> "Graham Mayor" <gma...(a)REMOVETHISmvps.org> wrote in message > > >>news:%23Dj1LkX$KHA.5916(a)TK2MSFTNGP04.phx.gbl... > > >> > The modest increase in traffic on the Answers forum and the > >> > disappearance > >> > of traffic from here suggests that the link has been severed, but that > >> > the > >> > hapless user has not yet found his way to the new forum. > > >> > -- > >> > <>>< ><<> ><<> <>>< ><<> <>>< <>><<> > >> > Graham Mayor - Word MVP > > >> > My web sitewww.gmayor.com > >> > Word MVP web sitehttp://word.mvps.org > >> > <>>< ><<> ><<> <>>< ><<> <>>< <>><<> > > >> > "Stefan Blom" <StefanB...(a)discussions.microsoft.com> wrote in message > >> >news:ehCWtLX$KHA.4308(a)TK2MSFTNGP04.phx.gbl... > >> >> I've noticed it too. > > >> >> -- > >> >> Stefan Blom > >> >> Microsoft Word MVP > >> >> (Message posted via NNTP) > > >> >> "Suzanne S. Barnhill" <sbarnh...(a)mvps.org> wrote in message > >> >>news:umtOvAS$KHA.5916(a)TK2MSFTNGP04.phx.gbl... > >> >>>I have noted considerable fall-off in all the msnews NGs. I think > >> >>>people > >> >>>have already started migrating to Answers, as there seems to be a > >> >>>steady > >> >>>increase in questions posted there. > > >> >>> -- > >> >>> Suzanne S. Barnhill > >> >>> Microsoft MVP (Word) > >> >>> Words into Type > >> >>> Fairhope, Alabama USA > >> >>>http://word.mvps.org > > >> >>> "Peter T. Daniels" <gramma...(a)verizon.net> wrote in message > >> >>>news:cf8b951b-0b85-4e41-8d36-41d7278a64e3(a)y21g2000vba.googlegroups.com... > >> >>>> Has the newsgroup been turned off? No new posting since 9:24 am > >> >>>> (EDT)!-- > >> >>> "Peter T. Daniels" <gramma...(a)verizon.net> wrote in message > >> >>>news:cf8b951b-0b85-4e41-8d36-41d7278a64e3(a)y21g2000vba.googlegroups.com... > >> >>>> Has the newsgroup been turned off? No new posting since 9:24 am > >> >>>> (EDT)!-- |