touchpad scroll no longer works
in [Windows XP]
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From: mindydee113 via WindowsKB.com on 13 Apr 2010 21:57 Hey Terry R: I just thought of something else. My daughter has a Synaptics touch-pad driver on her laptop (although we do not have the exact same model, but hers is an older version like mine) and it works just fine. Do I have to have an ALPS driver? Maybe that is the problem? Maybe I should try the one by Synaptics and see if that one works better? Also, I came across the following page while doing some research...... http://driverwhiz.com/drivers-en?brand=Touchpad&logo=Touchpad&subid=1001-us-en-10000003453&gclid=CMimgOKEhaECFVhJ2godIDEzug Maybe that would solve the problem? I don't know much about Driver Whiz or if it is legitimate. You know how sometimes when things sound too good to be true, they usually are. This page makes it sound like this "Driver Whiz" is the ultimate answer for any touch pad problems. Any thoughts on it? I'll check in tomorrow in the late morn. or early afternoon, to see if you have checked in. The kids will be in school, so I won't have to fight with them over who gets access to MY laptop! darn kids! lol mindydee113 wrote: >Terry R: Sorry I didn't get on the computer by Monday. I share it with my >kids, so sometimes they hog it up! Hopefully you will get this message >tomorrow (Tuesday the 14th). I figured out how to get into the device >manager and it said I had an ALPS driver in there. However, when I went into >the control panel, under add/remove programs...I found a Synaptics driver. >This seems rather confusing to me? I deleted the Synaptics driver under >add/remove programs, like you said. Then I went to the link that you provided >to download the new ALPS driver. (I did re-boot after removing the Synaptics >driver). I also went into msconfig to make sure there was a check next to >the touch-pad driver so that it would appear in the tray on start up, also re- >booting at this point. > >After taking the above steps....nothing has changed. When I downloaded the >ALPS driver, I was told I already had that program and did I want to over- >ride the existing program, so I said yes. It does not show up in the start >up tray. I have no idea where to go to find it, so that I can enable the >scroll feature. One thing that has changed is that when I go into the >control panel and click on the mouse icon...I am now told that this feature >is working, when before it was not. > >When I downloaded the ALPS driver, I opted to put it in my "downloads" folder. >When I went to this folder after downloading the driver I found two icons. >When I click on the first I get a message that says "Windows cannot open this >file. To open this file, Windows needs to know what program created it. If >you would like, Windows can go online to look it up automatically". If I >click on the second icon, a notepad comes up with a bunch of computer lingo >on it. This is getting so frustrating. I know it is not REALLY a big deal >and it is not critical for my computer to function or anything. It is just a >feature that should be there and it is not. Any other ideas? I have no idea >what to do at this point? > >>On 4/10/2010 8:18 AM On a whim, mindydee113 via WindowsKB.com pounded >>out on the keyboard >[quoted text clipped - 17 lines] >> >>Terry R. -- Message posted via http://www.windowskb.com
From: mindydee113 via WindowsKB.com on 13 Apr 2010 23:07
3rd message for today: oh boy, i did it now. i was messing around for the heck of it. i went into device manager and clicked on the ALPS driver. that is where i found the box that came up for it's settings. nowhere in there did i find anything about enabling the scroll feature. i did find a box to click on for any updates. i clicked it and re-booted like it said when updating was done. at this point i noticed the synaptics pointing device in the start up tray by the clock! i went into the control panel and under add/remove programs i found the synaptics pointing device had been added. the ALPS touch-pad driver is still there as well. when i clicked on the mouse icon under control panel....the alps driver had been replaced by the synaptics one! i know i can delete it just like i did earlier. why would the update feature under an ALPS driver, change it to a synaptics one? even after the update, the scroll feature still does not work! what the heck is going on here? mindydee113 wrote: >Hey Terry R: I just thought of something else. My daughter has a Synaptics >touch-pad driver on her laptop (although we do not have the exact same model, >but hers is an older version like mine) and it works just fine. Do I have to >have an ALPS driver? Maybe that is the problem? Maybe I should try the one >by Synaptics and see if that one works better? Also, I came across the >following page while doing some research...... > >http://driverwhiz.com/drivers-en?brand=Touchpad&logo=Touchpad&subid=1001-us-en-10000003453&gclid=CMimgOKEhaECFVhJ2godIDEzug > >Maybe that would solve the problem? I don't know much about Driver Whiz or >if it is legitimate. You know how sometimes when things sound too good to be >true, they usually are. This page makes it sound like this "Driver Whiz" is >the ultimate answer for any touch pad problems. Any thoughts on it? I'll >check in tomorrow in the late morn. or early afternoon, to see if you have >checked in. The kids will be in school, so I won't have to fight with them >over who gets access to MY laptop! darn kids! lol > >>Terry R: Sorry I didn't get on the computer by Monday. I share it with my >>kids, so sometimes they hog it up! Hopefully you will get this message >[quoted text clipped - 32 lines] >>> >>>Terry R. -- Message posted via http://www.windowskb.com |