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From: brubaker325 on 13 Jun 2010 21:55
Geek Squad tells me the motherboard on my laptop has failed. As a result, I
can't boot it up. How do I get the files transferred out to another laptop
or desktop? Neither of which is new.
Thanks.
From: Daave on 13 Jun 2010 22:04
brubaker325 wrote:
> Geek Squad tells me the motherboard on my laptop has failed. As a
> result, I can't boot it up. How do I get the files transferred out
> to another laptop or desktop? Neither of which is new.
> Thanks.

I'd be wary of anything Geek Squad tells you.

If the motherboard has truly failed, you should remove the hard drive
and connect it to another PC. One way to do this is to use a USB
enclosure. Then just use Windows Explorer to copy your files.


From: PA Bear [MS MVP] on 14 Jun 2010 02:02
"Daave" wrote:
>> Geek Squad tells me the motherboard on my laptop has failed. As a
>> result, I can't boot it up. How do I get the files transferred out
>> to another laptop or desktop? Neither of which is new.
>> Thanks.
>
> I'd be wary of anything Geek Squad tells you...

+1

Run, do not walk, away from Geek Squad/Best Buy.
From: Jose on 14 Jun 2010 06:13
On Jun 13, 9:55 pm, brubaker325
<brubaker...(a)discussions.microsoft.com> wrote:
> Geek Squad tells me the motherboard on my laptop has failed.  As a result, I
> can't boot it up.  How do I get the files transferred out to another laptop
> or desktop?  Neither of which is new.
> Thanks.

What happens when you try to boot the laptop?

What is the make and model of the laptop.

I happen to know a Geek Squad Certified Expert so I can perhaps get
another option.

Here is an informative link:

http://www.bootstrike.com/ComputerService/badtactics.html
From: LVTravel on 14 Jun 2010 10:45


"Paul" <nospam(a)needed.com> wrote in message
news:hv4rpe$4m5$1(a)speranza.aioe.org...
> brubaker325 wrote:
>> Geek Squad tells me the motherboard on my laptop has failed. As a
>> result, I can't boot it up. How do I get the files transferred out to
>> another laptop or desktop? Neither of which is new.
>> Thanks.
>
> When you remove the hard drive, it might have some kind of goofy adapter
> on the interface pins.
>
SNIP

Paul when I first saw the "goofy adapter" I thought, Oh Boy, another one of
those kinds of posts. When I read further, I was very pleasantly surprised
at the fullness of the post and how it walked one though getting the proper
device.

Thanks for the full, complete post, that is the way to help people. Great
job.

>
> Paul

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