windows Xp KB 979909 and KB 982168 updates don't insall
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From: Tommy D on 13 Jun 2010 21:04 Windows xp updates KB 979909 and KB 982168 continually show up in my notification area, I click to install them it says they have been installed. Yet I continually get a notification that these updates are to be installed. I checked for installed programs and they are never shown. this has been going of for two days now. does anyone have a idea what is going on? TIA
From: PA Bear [MS MVP] on 13 Jun 2010 21:16 See the "How to obtain help" section of http://support.microsoft.com/kb/979909 For home users, no-charge support is available by calling 1-866-PCSAFETY (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB979909). Or you can... Start a free Windows Update support incident email request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Customers who experience issues installing Microsoft security updates also can visit the following page for assistance: https://consumersecuritysupport.microsoft.com/ For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Tommy D wrote: > Windows xp updates KB 979909 and KB 982168 continually show up in my > notification area, I click to install them it says they have been > installed. Yet I continually get a notification that these updates are to > be installed. I checked for installed programs and they are never shown. > this has been going of for two days now. > > does anyone have a idea what is going on? > > > TIA
From: Allan on 13 Jun 2010 23:29 "Tommy D" <tduprZx(a)landmarknZt.invalid> wrote in message news:mefRn.99157$0B5.36563(a)newsfe05.iad... > Windows xp updates KB 979909 and KB 982168 continually show up in my > notification area, I click to install them it says they have been > installed. Yet I continually get a notification that these updates are to > be installed. I checked for installed programs and they are never shown. > this has been going of for two days now. > You could try installing them manually after downloading from the MS Download Center. I had to download KB 979906 manually after not even being offered it by Auto Updates.
From: fcortes on 5 Jul 2010 15:37 I just run into this problem and I check with microsoft: the problem turned out to be a currupted/damaged .net framework component. it required to uninstall the whole .net framework and then install it again. this is what I was asked to do and what I did: to uninstall the whole .net framework I was asked to use this tool http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip (*** make sure you select all versions****) then I just dowloaded the .net framework with sp1 again from here: http://download.microsoft.com/download/2/0/E/20E90413-712F-438C-988E-FDAA79A8AC3D/dotnetfx35.exe after that I uninstalled manually the 3 updates I was having problems with (KB982524, KB982168 and KB979909), then windows updates took care of the remainder updates and I've believe my problem was resolved. goodl luck!
From: Allan on 7 Jul 2010 19:11
"fcortes" <fcortes.4dqdmb(a)no.email.invalid> wrote in message news:fcortes.4dqdmb(a)no.email.invalid... > > I just run into this problem and I check with microsoft: > the problem turned out to be a currupted/damaged .net framework > component. it required to uninstall the whole .net framework and then > install it again. > > this is what I was asked to do and what I did: > > to uninstall the whole .net framework I was asked to use this tool > http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip > (*** make sure you select all versions****) > > then I just dowloaded the .net framework with sp1 again from here: > http://download.microsoft.com/download/2/0/E/20E90413-712F-438C-988E-FDAA79A8AC3D/dotnetfx35.exe > > after that I uninstalled manually the 3 updates I was having problems > with (KB982524, KB982168 and KB979909), then windows updates took care > of the remainder updates and I've believe my problem was resolved. Yes, when all else fails you must uninstall previously installed versions and updates of .net framework and reinstall, restarting as necessary however many times as is required. The special uninstallation tools have themselves been updated since a year ago. Some methods involve the Windows Install Cleanup tool. |