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From: nitin on 16 Apr 2010 21:52 Recently i have been trying to install KB 978382/978380/980729/981717 but always am unsucessful to install. what is the solution. i have followed guidelines from the computor but still was unsucessful
From: Shenan Stanley on 16 Apr 2010 23:08 nitin wrote: > Recently i have been trying to install KB > 978382/978380/980729/981717 but always am unsucessful to install. > what is the solution. i have followed guidelines from the computor > but still was unsucessful What is 'the computor'? A super hero of some sort? *grin* The last update you say you need (981717) seems to be for one of these OSes: a.. Windows Server 2008 Service Pack 2 a.. Windows Server 2008 Datacenter a.. Windows Server 2008 Enterprise a.. Windows Server 2008 Standard Which do you have? Why do you have Microsoft Office installed on this server OS? (The update 980729 is for Microsoft Office OneNote 2007; The update 978380 is for the Microsoft Office 2007 system and Compatibility pack; The update 978382 is for Excel 2007.) So - you should likely give a little more information. What operating system do you have? What service pack is that operating system at? What architecture is that operating system (32 or 64-bit)? What version of Internet Explorer do you have installed? What antivirus software do you currently use and have ever used on this system? Any third-party firewall software installed? What Office 2007 components do you have installed (what edition, etc?) -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: Ǝиçεl on 16 Apr 2010 23:26 Please always state which Windows edition and Service Pack level ? and what version of Internet Explorer? as it often does make a difference - Also, could you supply some information on what your firewall is, what is the installed antivirus/security suite, other R-TP programs, e.g. Spybot Search & Destroy (reduced functionality called "TeaTimer") Avira (From version 9) (Included in antivirus package), Ad-Aware, etc? Please do so in your next reply. http://support.microsoft.com/kb/555375 -=- See if this KB article helps: MS10-017: Description of the security update for Excel 2007: March 9, 2010 http://support.microsoft.com/kb/978382 If you can't resolve this issue, then you can get *** no-charge *** assistance from MS in getting the *** Security *** updates installed. From KB978382 and KB978380: How to obtain help and support for this security update For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site: http://support.microsoft.com/common/international.aspx?rdpath=4 North American customers can also obtain instant access to unlimited no-charge e-mail support or to unlimited individual chat support by visiting the following Microsoft Web site: http://support.microsoft.com/oas/default.aspx?&prid=7552 Description of the Office OneNote 2007 update: April 13, 2010 http://support.microsoft.com/kb/980729> The PrincipalContext.ValidateCredentials method returns a false value even when you use valid credentials on a Windows Server 2008 SP2-based server that has AD LDS installed http://support.microsoft.com/kb/981717> Perhaps tяy the WSUS Newsgroup <http://social.technet.microsoft.com/Forums/en-US/winserverwsus/threads> On the web: WSUS General <http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.windows.server.update_services> In your newsreader: news://msnews.microsoft.com/microsoft.public.windows.server.update_services -=- Thanks and good luck ! Ǝиçεl ◕‿◕ -=- "nitin" wrote: > Recently i have been trying to install KB 978382/978380/980729/981717 but > always am unsucessful to install. > what is the solution. i have followed guidelines from the computor but still > was unsucessful
From: PA Bear [MS MVP] on 17 Apr 2010 02:30
Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or newsgroup. Please do so in your next reply. See the "How to obtain help" section of, e.g., http://support.microsoft.com/kb/978382 For home users, no-charge support is available by calling 1-866-PCSAFETY (and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB978382). Or you can... Start a free Windows Update support incident request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Customers who experience issues installing Microsoft security updates also can visit the following pages for assistance: https://consumersecuritysupport.microsoft.com/ http://support.microsoft.com/ph/6527#tab3 For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. nitin wrote: > Recently i have been trying to install KB 978382/978380/980729/981717 but > always am unsucessful to install. > what is the solution. i have followed guidelines from the computor but > still > was unsucessful |