From: andym21 on 17 Feb 2010 06:44 Hi thanks for the ideas so far...i tried to re-install the updater stuff yesterday, not the actual updates...if any are there. It seems winupdate is not available at the moment, as i can get anywhere else, but not that page. Anyone else having hassle with win7 at the mo? Cheers Andy "MowGreen" wrote: > > andym21 wrote: > > Hi have just got a new pc with win 7 premium, managed to get updates last > > weekend, but now keep getting error 80070005. I`ve tried to re-install win > > update, but it just comes back with an unrecoverable error...no codes tho. > > Ant suggestions? > > Red or black, that's the only ants I'm aware of. > > 80070005 is an Access Denied error that is most likely stemming from: > > a. Security software > b. Incorrectly applied Permissions or updating from a User Account that > does not have sufficient Permissions. > c. A previous release of the Windows Update Agent is installed that is > affecting Permissions. > c. Malware > > > I`ve tried to re-install win update, but it just comes back with an unrecoverable error. > > To be clear here, you tried to reinstall the updating components or the > updates that failed to install ? > Though I doubt it, perhaps you tried to 'reset' the updating components > using this KB ?: http://support.microsoft.com/kb/971058 > That page states that it's not for Win 7. As to why, I don't know as it > works for Vista. > > Strongly suggest that you download and *save* the latest release of the > Windows Update Agent (WUA) from the links on this page: > http://support.microsoft.com/kb/949104 > > Be sure to download the WUA that matches the architecture of the system. > eg. x86, 32 bit or x64, 64 bit. That information is readily available by > opening System in Control Panel under 'System', next to 'System type' > > Once the download completes configure Windows 7 to clean boot: > http://support.microsoft.com/kb/929135 > > Restart the system to the clean boot state. > Stop the Windows Update and BITS service, if started. > You'll need to open the Services console by clicking the Start orb and > typing services.msc in the Search field. > Click on services.msc under Programs and agree to the UAC prompt. > Locate Background Intelligent Background Service (BITS) and the Windows > Update services and Stop them for now. > DO NOT DISABLE either of them for Startup type. > For Startup type, BITS should be set to Manual, Windows Update to > Automatic (Delayed Start) > If the above are the Startup types, you can close the Services console now. > > *Right* click the downloaded and saved WUA and choose 'Run as > administrator'; follow the UAC prompts to allow it to run Elevated. > Restart to the *same clean boot state* after it's installed. > > Now see if the system can update. > If yes, then Security software was interfering with updating. > If not, then either Security software has changed the Default > Permissions or, malware may have. > > > MowGreen > ================ > *-343-* FDNY > Never Forgotten > ================ > > banthecheck.com > "Security updates should *never* have *non-security content* prechecked > . >
From: PA Bear [MS MVP] on 17 Feb 2010 13:34 What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Has a(another) Norton or McAfee application ever been installed on the computer (e.g., a free-trial version that came preinstalled when you bought it)? andym21 wrote: > Hi thanks for the ideas so far...i tried to re-install the updater stuff > yesterday, not the actual updates...if any are there. > It seems winupdate is not available at the moment, as i can get anywhere > else, but not that page. Anyone else having hassle with win7 at the mo? > > Cheers Andy > > "MowGreen" wrote: > >> >> andym21 wrote: >>> Hi have just got a new pc with win 7 premium, managed to get updates >>> last >>> weekend, but now keep getting error 80070005. I`ve tried to re-install >>> win >>> update, but it just comes back with an unrecoverable error...no codes >>> tho. >>> Ant suggestions? >> >> Red or black, that's the only ants I'm aware of. >> >> 80070005 is an Access Denied error that is most likely stemming from: >> >> a. Security software >> b. Incorrectly applied Permissions or updating from a User Account that >> does not have sufficient Permissions. >> c. A previous release of the Windows Update Agent is installed that is >> affecting Permissions. >> c. Malware >> >>> I`ve tried to re-install win update, but it just comes back with an >>> unrecoverable error. >> >> To be clear here, you tried to reinstall the updating components or the >> updates that failed to install ? >> Though I doubt it, perhaps you tried to 'reset' the updating components >> using this KB ?: http://support.microsoft.com/kb/971058 >> That page states that it's not for Win 7. As to why, I don't know as it >> works for Vista. >> >> Strongly suggest that you download and *save* the latest release of the >> Windows Update Agent (WUA) from the links on this page: >> http://support.microsoft.com/kb/949104 >> >> Be sure to download the WUA that matches the architecture of the system. >> eg. x86, 32 bit or x64, 64 bit. That information is readily available by >> opening System in Control Panel under 'System', next to 'System type' >> >> Once the download completes configure Windows 7 to clean boot: >> http://support.microsoft.com/kb/929135 >> >> Restart the system to the clean boot state. >> Stop the Windows Update and BITS service, if started. >> You'll need to open the Services console by clicking the Start orb and >> typing services.msc in the Search field. >> Click on services.msc under Programs and agree to the UAC prompt. >> Locate Background Intelligent Background Service (BITS) and the Windows >> Update services and Stop them for now. >> DO NOT DISABLE either of them for Startup type. >> For Startup type, BITS should be set to Manual, Windows Update to >> Automatic (Delayed Start) >> If the above are the Startup types, you can close the Services console >> now. >> >> *Right* click the downloaded and saved WUA and choose 'Run as >> administrator'; follow the UAC prompts to allow it to run Elevated. >> Restart to the *same clean boot state* after it's installed. >> >> Now see if the system can update. >> If yes, then Security software was interfering with updating. >> If not, then either Security software has changed the Default >> Permissions or, malware may have. >> >> >> MowGreen >> ================ >> *-343-* FDNY >> Never Forgotten >> ================ >> >> banthecheck.com >> "Security updates should *never* have *non-security content* prechecked >> .
From: MowGreen on 17 Feb 2010 15:33 Ǝиçεl wrote: > Hi Steve, > > My bad. I should have read the section > “View products that this article applies to”. kb/313222 > > > Next time I will ask them, they frequently shop at the 7 - 11 > > > > > Ǝиçεl > ◕‿◕ > -=- > ROTFLMAO ... " shop at the 7 - 11 " Good one, Engel. MowGreen ================ *-343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked
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