From: andym21 on 16 Feb 2010 18:35 Hi have just got a new pc with win 7 premium, managed to get updates last weekend, but now keep getting error 80070005. I`ve tried to re-install win update, but it just comes back with an unrecoverable error...no codes tho. Ant suggestions?
From: MowGreen on 16 Feb 2010 20:47 andym21 wrote: > Hi have just got a new pc with win 7 premium, managed to get updates last > weekend, but now keep getting error 80070005. I`ve tried to re-install win > update, but it just comes back with an unrecoverable error...no codes tho. > Ant suggestions? Red or black, that's the only ants I'm aware of. 80070005 is an Access Denied error that is most likely stemming from: a. Security software b. Incorrectly applied Permissions or updating from a User Account that does not have sufficient Permissions. c. A previous release of the Windows Update Agent is installed that is affecting Permissions. c. Malware > I`ve tried to re-install win update, but it just comes back with an unrecoverable error. To be clear here, you tried to reinstall the updating components or the updates that failed to install ? Though I doubt it, perhaps you tried to 'reset' the updating components using this KB ?: http://support.microsoft.com/kb/971058 That page states that it's not for Win 7. As to why, I don't know as it works for Vista. Strongly suggest that you download and *save* the latest release of the Windows Update Agent (WUA) from the links on this page: http://support.microsoft.com/kb/949104 Be sure to download the WUA that matches the architecture of the system. eg. x86, 32 bit or x64, 64 bit. That information is readily available by opening System in Control Panel under 'System', next to 'System type' Once the download completes configure Windows 7 to clean boot: http://support.microsoft.com/kb/929135 Restart the system to the clean boot state. Stop the Windows Update and BITS service, if started. You'll need to open the Services console by clicking the Start orb and typing services.msc in the Search field. Click on services.msc under Programs and agree to the UAC prompt. Locate Background Intelligent Background Service (BITS) and the Windows Update services and Stop them for now. DO NOT DISABLE either of them for Startup type. For Startup type, BITS should be set to Manual, Windows Update to Automatic (Delayed Start) If the above are the Startup types, you can close the Services console now. *Right* click the downloaded and saved WUA and choose 'Run as administrator'; follow the UAC prompts to allow it to run Elevated. Restart to the *same clean boot state* after it's installed. Now see if the system can update. If yes, then Security software was interfering with updating. If not, then either Security software has changed the Default Permissions or, malware may have. MowGreen ================ *-343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked
From: Ǝиçεl on 16 Feb 2010 20:53 Hello Andy, 80070005 is an Access Denied; Permissions issue. The installed secuяity software (antivirus/security suite/3rd party firewall/popup/script/or cookie blocker) is preventing the system from " Applicability evaluation for setup package " Temporarily disable any third-party real-time system protections (e.g., anti-virus; anti-spyware; firewall) Look to the installed security software as being the cause. [antivirus/anti-malware/cookie or popup blocker/or, any security software that monitors the registry keys for changes] -=- That's a permission error (access denied), try resetting the security settings back to the defaults: How to reset security settings back to the defaults <http://support.microsoft.com/kb/313222> Make sure you're running as an administrator. Ǝиçεl ◕‿◕ -=- "andym21" wrote: > Hi have just got a new pc with win 7 premium, managed to get updates last > weekend, but now keep getting error 80070005. I`ve tried to re-install win > update, but it just comes back with an unrecoverable error...no codes tho. > Ant suggestions?
From: MowGreen on 16 Feb 2010 21:06 The Fixit here: http://support.microsoft.com/kb/313222 specifies it's not for Windows 7 when accessing the page in Win7, Engel. As to why ... ask the Fixit guys ? MowGreen ================ *-343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked Ǝиçεl wrote: > Hello Andy, > > 80070005 is an Access Denied; Permissions issue. > > The installed secuяity software (antivirus/security suite/3rd party > firewall/popup/script/or cookie blocker) is preventing the system from " > Applicability evaluation for setup package " > > Temporarily disable any third-party real-time system protections (e.g., > anti-virus; anti-spyware; firewall) > > > Look to the installed security software as being the cause. > [antivirus/anti-malware/cookie or popup blocker/or, any security > software that monitors the registry keys for changes] > -=- > > That's a permission error (access denied), try resetting the security > settings back to the defaults: > > How to reset security settings back to the defaults > <http://support.microsoft.com/kb/313222> > > Make sure you're running as an administrator. > > > > Ǝиçεl > ◕‿◕ > -=-
From: Ǝиçεl on 16 Feb 2010 23:02 Hi Steve, My bad. I should have read the section “View products that this article applies to”. kb/313222 Next time I will ask them, they frequently shop at the 7 - 11 Ǝиçεl ◕‿◕ -=- "MowGreen" wrote: > The Fixit here: http://support.microsoft.com/kb/313222 > specifies it's not for Windows 7 when accessing the page in Win7, Engel. > As to why ... ask the Fixit guys ? > > > MowGreen > ================ > *-343-* FDNY > Never Forgotten > ================ > > banthecheck.com > "Security updates should *never* have *non-security content* prechecked > > > Ǝиçεl wrote: > > Hello Andy, > > > > 80070005 is an Access Denied; Permissions issue. > > > > The installed secuяity software (antivirus/security suite/3rd party > > firewall/popup/script/or cookie blocker) is preventing the system from " > > Applicability evaluation for setup package " > > > > Temporarily disable any third-party real-time system protections (e.g., > > anti-virus; anti-spyware; firewall) > > > > > > Look to the installed security software as being the cause. > > [antivirus/anti-malware/cookie or popup blocker/or, any security > > software that monitors the registry keys for changes] > > -=- > > > > That's a permission error (access denied), try resetting the security > > settings back to the defaults: > > > > How to reset security settings back to the defaults > > <http://support.microsoft.com/kb/313222> > > > > Make sure you're running as an administrator. > > > > > > > > Ǝиçεl > > ◕‿◕ > > -=- > . >
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