windows explorer crashing
in [Windows Performance]
|
Prev: Page File
Next: VSS Shadow Copy Problems
From: William Anderson on 10 May 2006 21:18 Yeah...sometimes it just needs a reinstall. You might want to run a chkdsk, defrag, and if you can, download OneCare live and perform a backup. "Rob" wrote: > After a few days I lost all ability to access the internet and could not > uninstall IE7. > I was able to use system restore to restore IE6 and internet access. I did > have to re-install IE6 though. Why this happened I do know. > Since restoring and re-installing IE6 I have had only one error with the > same message, this time it was MSN Messenger crashing. It had been crashing a > lot but suddenly stopped. > For the past 3 days I have had no problems or errors. > > "William Anderson" wrote: > > > Well...let us know how it goes. If that doesn't work out...we'll go to the > > next step. > > > > Best Regards, > > > > ~Will > > > > "Rob" wrote: > > > > > When windows explorer crashes that is the link I get when sending error report. > > > No I have not tried IE7 Beta 2. I was not aware I could. I will try it. > > > > > > "William Anderson" wrote: > > > > > > > Hi there Rob, > > > > > > > > The error that you linked us to is an IE error. > > > > > > > > Have you tried installing the IE7 Beta2? It should load a fresh install of > > > > Internet Explorer, plus you get a nifty Phishing Filter and tabbed browsing! > > > > > > > > Give it a try and let us know: > > > > http://www.microsoft.com/windows/ie/default.mspx > > > > > > > > Hope this Helps! > > > > > > > > Best Regards, > > > > > > > > ~Will > > > > > > > > "Rob" wrote: > > > > > > > > > I am finding that Windows explorer in xp sp2 is crashing on a ever increasing > > > > > frequency. When reporting the error I am directed to the following link > > > > > http://oca.microsoft.com/en/response.aspx?SGD=78979500-6f2b-4a25-94b5-df699ce64745&SID=1809 > > > > > this solution seems to be temporary as this problem keeps re-occuring. > > > > > I can not find any related errors in the event viewer either.
From: Rob on 10 May 2006 22:37 Well MSN Messenger just crashed again. Before I rebooted I tried the internet and could not get on. IE6 seem to just lockup. Once I rebooted the problem was gone. I have entire HDD backed up onto a 2nd external HDD. I also just ran a chkdsk and found no problems. "William Anderson" wrote: > Yeah...sometimes it just needs a reinstall. You might want to run a chkdsk, > defrag, and if you can, download OneCare live and perform a backup. > > "Rob" wrote: > > > After a few days I lost all ability to access the internet and could not > > uninstall IE7. > > I was able to use system restore to restore IE6 and internet access. I did > > have to re-install IE6 though. Why this happened I do know. > > Since restoring and re-installing IE6 I have had only one error with the > > same message, this time it was MSN Messenger crashing. It had been crashing a > > lot but suddenly stopped. > > For the past 3 days I have had no problems or errors. > > > > "William Anderson" wrote: > > > > > Well...let us know how it goes. If that doesn't work out...we'll go to the > > > next step. > > > > > > Best Regards, > > > > > > ~Will > > > > > > "Rob" wrote: > > > > > > > When windows explorer crashes that is the link I get when sending error report. > > > > No I have not tried IE7 Beta 2. I was not aware I could. I will try it. > > > > > > > > "William Anderson" wrote: > > > > > > > > > Hi there Rob, > > > > > > > > > > The error that you linked us to is an IE error. > > > > > > > > > > Have you tried installing the IE7 Beta2? It should load a fresh install of > > > > > Internet Explorer, plus you get a nifty Phishing Filter and tabbed browsing! > > > > > > > > > > Give it a try and let us know: > > > > > http://www.microsoft.com/windows/ie/default.mspx > > > > > > > > > > Hope this Helps! > > > > > > > > > > Best Regards, > > > > > > > > > > ~Will > > > > > > > > > > "Rob" wrote: > > > > > > > > > > > I am finding that Windows explorer in xp sp2 is crashing on a ever increasing > > > > > > frequency. When reporting the error I am directed to the following link > > > > > > http://oca.microsoft.com/en/response.aspx?SGD=78979500-6f2b-4a25-94b5-df699ce64745&SID=1809 > > > > > > this solution seems to be temporary as this problem keeps re-occuring. > > > > > > I can not find any related errors in the event viewer either.
From: William Anderson on 10 May 2006 23:10 Try opening a bunch of applications other than explorer and messenger and see if it locks up again. "Rob" wrote: > Well MSN Messenger just crashed again. Before I rebooted I tried the internet > and could not get on. IE6 seem to just lockup. Once I rebooted the problem > was gone. > I have entire HDD backed up onto a 2nd external HDD. I also just ran a > chkdsk and found no problems. > > "William Anderson" wrote: > > > Yeah...sometimes it just needs a reinstall. You might want to run a chkdsk, > > defrag, and if you can, download OneCare live and perform a backup. > > > > "Rob" wrote: > > > > > After a few days I lost all ability to access the internet and could not > > > uninstall IE7. > > > I was able to use system restore to restore IE6 and internet access. I did > > > have to re-install IE6 though. Why this happened I do know. > > > Since restoring and re-installing IE6 I have had only one error with the > > > same message, this time it was MSN Messenger crashing. It had been crashing a > > > lot but suddenly stopped. > > > For the past 3 days I have had no problems or errors. > > > > > > "William Anderson" wrote: > > > > > > > Well...let us know how it goes. If that doesn't work out...we'll go to the > > > > next step. > > > > > > > > Best Regards, > > > > > > > > ~Will > > > > > > > > "Rob" wrote: > > > > > > > > > When windows explorer crashes that is the link I get when sending error report. > > > > > No I have not tried IE7 Beta 2. I was not aware I could. I will try it. > > > > > > > > > > "William Anderson" wrote: > > > > > > > > > > > Hi there Rob, > > > > > > > > > > > > The error that you linked us to is an IE error. > > > > > > > > > > > > Have you tried installing the IE7 Beta2? It should load a fresh install of > > > > > > Internet Explorer, plus you get a nifty Phishing Filter and tabbed browsing! > > > > > > > > > > > > Give it a try and let us know: > > > > > > http://www.microsoft.com/windows/ie/default.mspx > > > > > > > > > > > > Hope this Helps! > > > > > > > > > > > > Best Regards, > > > > > > > > > > > > ~Will > > > > > > > > > > > > "Rob" wrote: > > > > > > > > > > > > > I am finding that Windows explorer in xp sp2 is crashing on a ever increasing > > > > > > > frequency. When reporting the error I am directed to the following link > > > > > > > http://oca.microsoft.com/en/response.aspx?SGD=78979500-6f2b-4a25-94b5-df699ce64745&SID=1809 > > > > > > > this solution seems to be temporary as this problem keeps re-occuring. > > > > > > > I can not find any related errors in the event viewer either.
From: Rob on 11 May 2006 07:20 I opened several applications as suggested and IE6 was very slow to respond. It did lock up a couple of times I tried this but not everytime. The following entries were found in the event viewer. Event Type: Error Event Source: Messenger Event Category: None Event ID: 1000 Date: 10/05/2006 Time: 9:42:42 PM User: N/A Computer: MULTIMED-719Y7X Description: The description for Event ID ( 1000 ) in Source ( Messenger ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: msnmsgr.exe, 7.5.324.0, wininet.dll, 6.0.2900.2861, 00003670. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 6d 73 6e ure msn 0018: 6d 73 67 72 2e 65 78 65 msgr.exe 0020: 20 37 2e 35 2e 33 32 34 7.5.324 0028: 2e 30 20 69 6e 20 77 69 .0 in wi 0030: 6e 69 6e 65 74 2e 64 6c ninet.dl 0038: 6c 20 36 2e 30 2e 32 39 l 6.0.29 0040: 30 30 2e 32 38 36 31 20 00.2861 0048: 61 74 20 6f 66 66 73 65 at offse 0050: 74 20 30 30 30 30 33 36 t 000036 0058: 37 30 0d 0a 70.. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 11/05/2006 Time: 12:00:02 AM User: N/A Computer: MULTIMED-719Y7X Description: Faulting application explorer.exe, version 6.0.2900.2180, faulting module wininet.dll, version 6.0.2900.2861, fault address 0x00003670. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 65 78 70 ure exp 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29 0028: 30 30 2e 32 31 38 30 20 00.2180 0030: 69 6e 20 77 69 6e 69 6e in winin 0038: 65 74 2e 64 6c 6c 20 36 et.dll 6 0040: 2e 30 2e 32 39 30 30 2e .0.2900. 0048: 32 38 36 31 20 61 74 20 2861 at 0050: 6f 66 66 73 65 74 20 30 offset 0 0058: 30 30 30 33 36 37 30 0d 0003670. 0060: 0a . Event Type: Error Event Source: Application Error Event Category: None Event ID: 1001 Date: 11/05/2006 Time: 5:01:58 AM User: N/A Computer: MULTIMED-719Y7X Description: Fault bucket 283025247. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 42 75 63 6b 65 74 3a 20 Bucket: 0008: 32 38 33 30 32 35 32 34 28302524 0010: 37 0d 0a 7.. I hope this helps. These were found at the time of last 2 crashes. I find it odd that the error pop up initially states a windows explorer error. "William Anderson" wrote: > Try opening a bunch of applications other than explorer and messenger and see > if it locks up again. > > "Rob" wrote: > > > Well MSN Messenger just crashed again. Before I rebooted I tried the internet > > and could not get on. IE6 seem to just lockup. Once I rebooted the problem > > was gone. > > I have entire HDD backed up onto a 2nd external HDD. I also just ran a > > chkdsk and found no problems. > > > > "William Anderson" wrote: > > > > > Yeah...sometimes it just needs a reinstall. You might want to run a chkdsk, > > > defrag, and if you can, download OneCare live and perform a backup. > > > > > > "Rob" wrote: > > > > > > > After a few days I lost all ability to access the internet and could not > > > > uninstall IE7. > > > > I was able to use system restore to restore IE6 and internet access. I did > > > > have to re-install IE6 though. Why this happened I do know. > > > > Since restoring and re-installing IE6 I have had only one error with the > > > > same message, this time it was MSN Messenger crashing. It had been crashing a > > > > lot but suddenly stopped. > > > > For the past 3 days I have had no problems or errors. > > > > > > > > "William Anderson" wrote: > > > > > > > > > Well...let us know how it goes. If that doesn't work out...we'll go to the > > > > > next step. > > > > > > > > > > Best Regards, > > > > > > > > > > ~Will > > > > > > > > > > "Rob" wrote: > > > > > > > > > > > When windows explorer crashes that is the link I get when sending error report. > > > > > > No I have not tried IE7 Beta 2. I was not aware I could. I will try it. > > > > > > > > > > > > "William Anderson" wrote: > > > > > > > > > > > > > Hi there Rob, > > > > > > > > > > > > > > The error that you linked us to is an IE error. > > > > > > > > > > > > > > Have you tried installing the IE7 Beta2? It should load a fresh install of > > > > > > > Internet Explorer, plus you get a nifty Phishing Filter and tabbed browsing! > > > > > > > > > > > > > > Give it a try and let us know: > > > > > > > http://www.microsoft.com/windows/ie/default.mspx > > > > > > > > > > > > > > Hope this Helps! > > > > > > > > > > > > > > Best Regards, > > > > > > > > > > > > > > ~Will > > > > > > > > > > > > > > "Rob" wrote: > > > > > > > > > > > > > > > I am finding that Windows explorer in xp sp2 is crashing on a ever increasing > > > > > > > > frequency. When reporting the error I am directed to the following link > > > > > > > > http://oca.microsoft.com/en/response.aspx?SGD=78979500-6f2b-4a25-94b5-df699ce64745&SID=1809 > > > > > > > > this solution seems to be temporary as this problem keeps re-occuring. > > > > > > > > I can not find any related errors in the event viewer either.
From: William Anderson on 11 May 2006 07:38
Hey there Rob, Download and install SandraLite and run the memory tests and see if the machine locks up. Run the tests with all other applications closed. I'm thinking you may have a memory issue and may need to get it replaced. Get Sandra here: http://www.download.com/SANDRA-Lite/3000-2086_4-10451861.html?tag=lst-0-1 Let me know what happens! Best Regards, ~Will "Rob" wrote: > I opened several applications as suggested and IE6 was very slow to respond. > It did lock up a couple of times I tried this but not everytime. > The following entries were found in the event viewer. > > Event Type: Error > Event Source: Messenger > Event Category: None > Event ID: 1000 > Date: 10/05/2006 > Time: 9:42:42 PM > User: N/A > Computer: MULTIMED-719Y7X > Description: > The description for Event ID ( 1000 ) in Source ( Messenger ) cannot be > found. The local computer may not have the necessary registry information or > message DLL files to display messages from a remote computer. You may be able > to use the /AUXSOURCE= flag to retrieve this description; see Help and > Support for details. The following information is part of the event: > msnmsgr.exe, 7.5.324.0, wininet.dll, 6.0.2900.2861, 00003670. > Data: > 0000: 41 70 70 6c 69 63 61 74 Applicat > 0008: 69 6f 6e 20 46 61 69 6c ion Fail > 0010: 75 72 65 20 20 6d 73 6e ure msn > 0018: 6d 73 67 72 2e 65 78 65 msgr.exe > 0020: 20 37 2e 35 2e 33 32 34 7.5.324 > 0028: 2e 30 20 69 6e 20 77 69 .0 in wi > 0030: 6e 69 6e 65 74 2e 64 6c ninet.dl > 0038: 6c 20 36 2e 30 2e 32 39 l 6.0.29 > 0040: 30 30 2e 32 38 36 31 20 00.2861 > 0048: 61 74 20 6f 66 66 73 65 at offse > 0050: 74 20 30 30 30 30 33 36 t 000036 > 0058: 37 30 0d 0a 70.. > > > Event Type: Error > Event Source: Application Error > Event Category: None > Event ID: 1000 > Date: 11/05/2006 > Time: 12:00:02 AM > User: N/A > Computer: MULTIMED-719Y7X > Description: > Faulting application explorer.exe, version 6.0.2900.2180, faulting module > wininet.dll, version 6.0.2900.2861, fault address 0x00003670. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 41 70 70 6c 69 63 61 74 Applicat > 0008: 69 6f 6e 20 46 61 69 6c ion Fail > 0010: 75 72 65 20 20 65 78 70 ure exp > 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex > 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29 > 0028: 30 30 2e 32 31 38 30 20 00.2180 > 0030: 69 6e 20 77 69 6e 69 6e in winin > 0038: 65 74 2e 64 6c 6c 20 36 et.dll 6 > 0040: 2e 30 2e 32 39 30 30 2e .0.2900. > 0048: 32 38 36 31 20 61 74 20 2861 at > 0050: 6f 66 66 73 65 74 20 30 offset 0 > 0058: 30 30 30 33 36 37 30 0d 0003670. > 0060: 0a . > > > Event Type: Error > Event Source: Application Error > Event Category: None > Event ID: 1001 > Date: 11/05/2006 > Time: 5:01:58 AM > User: N/A > Computer: MULTIMED-719Y7X > Description: > Fault bucket 283025247. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 42 75 63 6b 65 74 3a 20 Bucket: > 0008: 32 38 33 30 32 35 32 34 28302524 > 0010: 37 0d 0a 7.. > > I hope this helps. These were found at the time of last 2 crashes. I find it > odd that the error pop up initially states a windows explorer error. > > "William Anderson" wrote: > > > Try opening a bunch of applications other than explorer and messenger and see > > if it locks up again. > > > > "Rob" wrote: > > > > > Well MSN Messenger just crashed again. Before I rebooted I tried the internet > > > and could not get on. IE6 seem to just lockup. Once I rebooted the problem > > > was gone. > > > I have entire HDD backed up onto a 2nd external HDD. I also just ran a > > > chkdsk and found no problems. > > > > > > "William Anderson" wrote: > > > > > > > Yeah...sometimes it just needs a reinstall. You might want to run a chkdsk, > > > > defrag, and if you can, download OneCare live and perform a backup. > > > > > > > > "Rob" wrote: > > > > > > > > > After a few days I lost all ability to access the internet and could not > > > > > uninstall IE7. > > > > > I was able to use system restore to restore IE6 and internet access. I did > > > > > have to re-install IE6 though. Why this happened I do know. > > > > > Since restoring and re-installing IE6 I have had only one error with the > > > > > same message, this time it was MSN Messenger crashing. It had been crashing a > > > > > lot but suddenly stopped. > > > > > For the past 3 days I have had no problems or errors. > > > > > > > > > > "William Anderson" wrote: > > > > > > > > > > > Well...let us know how it goes. If that doesn't work out...we'll go to the > > > > > > next step. > > > > > > > > > > > > Best Regards, > > > > > > > > > > > > ~Will > > > > > > > > > > > > "Rob" wrote: > > > > > > > > > > > > > When windows explorer crashes that is the link I get when sending error report. > > > > > > > No I have not tried IE7 Beta 2. I was not aware I could. I will try it. > > > > > > > > > > > > > > "William Anderson" wrote: > > > > > > > > > > > > > > > Hi there Rob, > > > > > > > > > > > > > > > > The error that you linked us to is an IE error. > > > > > > > > > > > > > > > > Have you tried installing the IE7 Beta2? It should load a fresh install of > > > > > > > > Internet Explorer, plus you get a nifty Phishing Filter and tabbed browsing! > > > > > > > > > > > > > > > > Give it a try and let us know: > > > > > > > > http://www.microsoft.com/windows/ie/default.mspx > > > > > > > > > > > > > > > > Hope this Helps! > > > > > > > > > > > > > > > > Best Regards, > > > > > > > > > > > > > > > > ~Will > > > > > > > > > > > > > > > > "Rob" wrote: > > > > > > > > > > > > > > > > > I am finding that Windows explorer in xp sp2 is crashing on a ever increasing > > > > > > > > > frequency. When reporting the error I am directed to the following link > > > > > > > > > http://oca.microsoft.com/en/response.aspx?SGD=78979500-6f2b-4a25-94b5-df699ce64745&SID=1809 > > > > > > > > > this solution seems to be temporary as this problem keeps re-occuring. > > > > > > > > > I can not find any related errors in the event viewer either. |