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From: homerpcdoh! on 13 Feb 2010 12:07 my windows update automatic update will not turn on keeps saying restert laptop which i do and same thing happens get the message please turn on your automatic updating. all this started after it installed last update please help. thank you
From: Shenan Stanley on 13 Feb 2010 12:56 homerpcdoh! wrote: > my windows update automatic update will not turn on keeps saying > restert laptop which i do and same thing happens get the message > please turn on your automatic updating. all this started after it > installed last update please help. thank you You have a laptop with windows installed on it. Now that we still know nothing about your situation, here come the questions for you to answer. Don't be shy - help yourself. ;-) Start button --> RUN (no "RUN"? Press the "Windows Key" + R on your keyboard) --> type in: winver --> Click OK. The picture at the top of the window that opens will give you the general (Operating System name and edition) while the line starting with the word "version" will give you the rest of the story. Post _both_ in response to this message verbatim. No paraphrasing - instead - ensure character-for-character copying. What version of Internet Explorer are you currently using? Easy to find out. Open Internet Explorer and while that is in-focus, press and hold the "ALT" key on your keyboard. With the "ALT" key still pressed, press (just once, no holding) the "H" key. Now, with the "ALT" key still pressed, press (just once, no holding) the "A" key. That will bring up the "About Internet Explorer" window. It will give you the exact version you are using - repeat what you see there in response to this message. How to determine whether a computer is running a 32-bit version or 64-bit version of the Windows operating system http://support.microsoft.com/kb/827218 Some *general* tips... Download, install, run, update and perform a full scan with the following (freeware version): SuperAntiSpyware http://www.superantispyware.com/ Reboot and logon as administrative user. Download, install, run, update and perform a full scan with the following (freeware version): MalwareBytes http://www.malwarebytes.com/ Reboot and logon as administrative user. Download and run the MSRT manually: http://www.microsoft.com/security/malwareremove/default.mspx You may find nothing, you may find only cookies, you may think it is a waste of time - but if you do all this and report back here with what you do/don't find as you are doing all of it - you are adding more pieces to the puzzle and the entire picture just may become clearer and your problem resolved. When you come back with some details about your system: Windows __ _______ edition __-bit with Service Pack __ and Internet Explorer v__ (For example - that is a great start - filling in the blanks.) Someone will likely be happy to assist you. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: Michael on 16 Feb 2010 14:48
Clear as mud! -- "Don't pick a fight with an old man. If he is too old to fight, he'll just kill you." "homerpcdoh!" <homerpcdoh!@discussions.microsoft.com> wrote in message news:50D119DB-94C6-48A9-93D0-85C581782CD1(a)microsoft.com... > my windows update automatic update will not turn on keeps saying restert > laptop which i do and same thing happens get the message please turn on > your > automatic updating. all this started after it installed last update please > help. thank you |