From: troisieme on 15 Dec 2008 16:33 Thanks for your suggestion about QT codecs. I re-intstalled QuickTime 7.5 and tried double clicking on one of the QT files. It came up in the QT player fine. These AW6.5 files that I created under XP on my T43p play fine on the T43p, whether I am running authorware files, the runtime files, or the web published files. For the latter, they work both from the Web folder and from a remote site. However, they do not run on my Vista machine. Instead the only thing that shows up is the controller bar and the File..Quit command in the upper left corner. I can locate the QT files using the browser function in authorware and load them. After doing that I can run the publish command. The runtime file works, but the web files do not work. In this case I do not even get the module with the controller bar. Instead I get an error message "Error reading the authorware web player file. Invalid file version file//C:\Program Files\Macromedia\Authorware 6.5\VG AW6.5Files\Published Files\Web\aminac.mov" The web page displays a little red bar that says loading error.
From: deuxieme on 15 Dec 2008 16:53 I also find that the publish command does not succeed even when I try to publish a piece that does not run a Quick Time movie. The symptom is the same as in my previous message, I get an invalid file message and loading error message on the htm file display. Every time I run the publish command and then select preview I get a yellow bar at the top of the window and a warning about Active X controls. When I click on the yellow bar and click on allow blocked content, then I get the authorware security window which I click OK. It is then that the error message appears and I see the loading error message on the web page.
From: Mike Baker **Adobe Community Expert** on 15 Dec 2008 22:47 There is a way that you can have the web player output a trace file. You should be able to find the procedure by searching for shktrace.on in these archives or google. The description here has no details and I can't see your previous entry in this thread. Since you're using preview it could be the fact that the content is coming from a local drive that's causing the problem. Go ahead with the normal publishing to web procedures, clear your cache, and try it from the website. HTH, Mike ==================== Mike Baker Adobe Community Expert mike-baker at cox dot net
From: Mike Baker **Adobe Community Expert** on 15 Dec 2008 22:58 Have you checked the web server for a .mov MIME type? Is it set to binary transfer type? I have seen the error you describe - file version on a file that should not have a version. If you have the trace on and look at the log you'll see that the file is being treated as if it is a map file. Seemed to happen to me after several repeated test runs of the same file. Clearing the cache usually corrects it. HTH Mike ==================== Mike Baker Adobe Community Expert mike-baker at cox dot net
From: deuxieme on 16 Dec 2008 14:48
Thanks Mike for your suggestions. I published a test file to my remote web site. On selecting the htm file the piece attempted to load. What was displayed was the piece with the movie controller bar but no movie. In watching this, I noticed that the progress bar for the movie was only about one third of the way through when the piece appeared on screen with the controller bar but no movie. I looked for shktrace.on adobe.com but came up with zero results. This also happened when I restricted the search to authorware. The referernces to trace in the help pages that come with the authorware program are all to the control panel features on the menu bar. Just to review for you in case you could not see my earlier messages. I have moved a large number of pieces, originally made in AW5.2, to Aw6.5. The web pieces, placed on a remote site, run correctly on the machine where I did the authoring, a T43P running XP. However the pieces that play QT movie files do not run on my vista machine, a T61. |