From: Mike Baker **Adobe Community Expert** on 16 Dec 2008 22:34 Is the name of the .mov file listed in the files tab of the publishing dialog? If it's not then the file might not be getting published to the web folder and that would mean it's not copied to the web server. Mike ==================== Mike Baker Adobe Community Expert mike-baker at cox dot net "deuxieme" <webforumsuser(a)macromedia.com> wrote in message news:gi9r67$47b$1(a)forums.macromedia.com... > Here is some more of the trace file. > Internal error: Time out. > > > file:///C:/Program%20Files/Macromedia/Authorware%206.5/VG%20AW6.5%20Files/Pu blis > hed%20Files/Web/aminac.mov > > > >
From: deuxieme on 17 Dec 2008 13:20 I found my T61 unable to play QT movies at all this morning. I restored it to a couple of days ago, but this did not fix the problem, I then uninstalled Quick time and re-installed it. I can now double click on QT files and they play in the player. I created a new AW6.5 file to play a QT movie. It plays with the authoring mode, but it does not load up on preview. This time however the error message is different: it says the aam file is damaged or not an authorware file. Here is the text of the aam file: ver 0 7 get . seg all tsta0000.aas 0 2787 put DOWNLOAD bin win "aminac.mov" "aminac.mov" length=549013 get XTRAS put XTRAS bin win32 "INETURL.X32" "INETURL.X32" recycle,length=73728 bin win32 "MOAFILE2.X32" "MOAFILE2.X32" recycle,length=58880 bin win32 "NETFILE.X32" "NETFILE.X32" recycle,length=124928 get XTRAS/QUICKTIMEASSET put XTRAS bin win32 "QTASSET.X32" "QTASSET.X32" recycle,length=105984 # HTML_PARAMS: WIDTH=640 HEIGHT=480 BGCOLOR=FFFFFF opt all BypassSecurityDialog=FALSE opt all UniqueID=4380788
From: Mike Baker **Adobe Community Expert** on 17 Dec 2008 14:27 Delete the old trace file (ptrace.txt) and run it again. Let's see what the trace says. I wonder if it's not identifying Vista as a win 32 OS. Try changing bin win32 to bin win and let us know what happens Try changing put DOWNLOAD to put . (that's put with a period) The aam file here indicates that the QTASSET.X32 file will be on the server in a subdirectory called XTRAS/QUICKTIMEASSET. Make sure the xtra is in that folder on the server or change the aam file to match the correct location. (I think the publish puts the files all in the same XTRAS directory) Mike ==================== Mike Baker Adobe Community Expert mike-baker at cox dot net
From: deuxieme on 17 Dec 2008 17:00 I ran the trace again. First, here is the aam file data. ver 0 7 get . seg all tsta0000.aas 0 2787 put DOWNLOAD bin win "aminac.mov" "aminac.mov" length=549013 get XTRAS put XTRAS bin win32 "INETURL.X32" "INETURL.X32" recycle,length=73728 bin win32 "MOAFILE2.X32" "MOAFILE2.X32" recycle,length=58880 bin win32 "NETFILE.X32" "NETFILE.X32" recycle,length=124928 get XTRAS/QUICKTIMEASSET put XTRAS bin win32 "QTASSET.X32" "QTASSET.X32" recycle,length=105984 # HTML_PARAMS: WIDTH=640 HEIGHT=480 BGCOLOR=FFFFFF opt all BypassSecurityDialog=FALSE opt all UniqueID=16564248 In the ptrace.txt, There is the prb error that we observed before. The next error is about halfway through the file: 4:36:21.64 - DISPLAY_ERROR() -- Error reading the Authorware Web Player map file. The next error is toward the end of the trace file 4:36:54.99 - DISPLAY_ERROR() -- Error reading the Authorware Web Player map file. Invalid file version. file://C:\Program Files\Macromedia\Authorware 6.5\Published Files\Web\aminac.mov Very shortly after that the following error occurred: 4:44:10.58 - DISPLAY_ERROR() -- Error downloading content file. Internal error: Time out. file:///C:/Program%20Files/Macromedia/Authorware%206.5/Published%20Files/Web/ami nac.mov There is another error later, and I will try to send that and the rest of the file in the next message due to file size limitations.
From: deuxieme on 17 Dec 2008 17:03
I tried to use PUT ., and change to bin win. Separately or together, neither of these changes lead to success. I appreciate your help. Thanks again for looking at this. |