From: Elmo on 30 Jun 2007 18:55 Martin Murray wrote: > Actually, it MAY be the problem with a device being shutdown to save power, > even though the laptop is on wall-juice. I have disabled that feature in > Device Manager as you recommended, and we'll have to wait to see. > > I connected a USB hard drive at one point and the system did not see it > until I rebooted, indicating the post may have been asleep. > > Where do I find an online malware scanner? > > "Elmo" <elmogeek(a)iglou.invalid> wrote in message > news:O9FnU8puHHA.1168(a)TK2MSFTNGP02.phx.gbl... >> Martin Murray wrote: >>> AdAware 2007 did not find anything suspicious in the system and I have >>> been VERY careful besides. I don't tthink it is a trojan horse. >>> >>> "Elmo" <elmogeek(a)iglou.invalid> wrote in message >>> news:OiCGb9cuHHA.4476(a)TK2MSFTNGP03.phx.gbl... >>>> Martin Murray wrote: >>>>> OK, I did a clean install of Windows XP on my Fujitsu N6010. I >>>>> installed all the device drivers from Fujitsu and have done every >>>>> Windows Update. None of the devices appear to have complaints. >>>>> >>>>> There is a USB mouse attached to the laptop, but both the mouse and the >>>>> internal touchpad are enabled and working. >>>>> >>>>> Periodically, and I think this only occurs after the system has been on >>>>> a while (and maybe only after the screen blanks after inactivity), >>>>> things begin to go wrong. >>>>> >>>>> Graphics begin to get flaky sometimes, the LAN stops working sometimes, >>>>> or maybe the Start button brings up a garbled list of options, but >>>>> there is a problem. When I press control-alt-delete to bring up >>>>> TaskManager, I get an error. If I try to Shutdown from the Start Menu, >>>>> I am told I don't have permission to shut it down. But I can press >>>>> control-alt-delete and to Shutdown from that menu and then I get a >>>>> Program Not Responding window referencing "ApUsbPnP". So, I'm guessing >>>>> that is at the core of the problem. I have no idea what the heck that >>>>> is! >>>>> >>>>> Any help will be appreciated. Thanks in advance. >>>>> >>>>> Martin Murray >>>> The few articles I found on "ApUsbPnP" suggest you have a trojan horse. >>>> >>>> In general, any device that stops working after hibernation might need >>>> this: >>>> >>>> Open Device Manager, open the properties on the device, or each of your >>>> USB ports, click the Power tab, and deselect "Allow the computer to turn >>>> off this device to save power". >> OK.. But I also suggested a fix for loss of some device usage after >> hibernation. >> >> Oh, and there's this.. Adaware won't catch everything. Nor will Spybot, >> or any other software. A Trojan horse, in particular, is seldom caught by >> anti-spyware software; it's usually caught by antivirus software. But >> it's just as usual that, if you are infested, the infestation disabled >> your av software, and runs a fictitious, or incomplete scan so you think >> you're not infected. You might want to do an online scan just as a >> precaution. I hate to keep harping on the malware "solution" though.. >> here's the few posts I've found on that file: >> >> http://groups.google.com/groups/search?q=ApUsbPnp&qt_s=Search+Groups >> http://www.google.com/search?tab=gw&q=ApUsbPnp (52 posts, not the 120+ >> suggested. Most are in foreign languages.) >> >> Serato Scratch (Just one of those threads.) >> http://www.techsupportforum.com/microsoft-support/windows-xp-support/91094-what-apusbpnp-program.html Try one of these free online virus scans: This one has a choice of a Quick or a Complete check. Use the Complete check. http://www.pcpitstop.com/ Symantec http://security.symantec.com/default.asp?productid=ssr&langid=ie&venid=sym <url:http://security2.norton.com/us/home.asp?j=1&venid=sym&langid=us&plfid=20&pkj=IHBEXIBVEMBQAUWZKTK> then click the Security check link. http://housecall.antivirus.com/ free online virus scan http://www.ewido.net/en/ -- Joe =o)
From: Martin Murray on 1 Jul 2007 16:16 OK, it is not because the USB ports went to sleep and it is not malware as far as I can detect. It is also not because the LAN went to sleep, 'cause I turned that feature off also. Additionally, I reinstalled the ATI video drivers. The problem still occurs. What the heck is ApUsbPnp??? "Elmo" <elmogeek(a)iglou.invalid> wrote in message news:eh9qOn2uHHA.3660(a)TK2MSFTNGP06.phx.gbl... > Martin Murray wrote: >> Actually, it MAY be the problem with a device being shutdown to save >> power, even though the laptop is on wall-juice. I have disabled that >> feature in Device Manager as you recommended, and we'll have to wait to >> see. >> >> I connected a USB hard drive at one point and the system did not see it >> until I rebooted, indicating the post may have been asleep. >> >> Where do I find an online malware scanner? >> >> "Elmo" <elmogeek(a)iglou.invalid> wrote in message >> news:O9FnU8puHHA.1168(a)TK2MSFTNGP02.phx.gbl... >>> Martin Murray wrote: >>>> AdAware 2007 did not find anything suspicious in the system and I have >>>> been VERY careful besides. I don't tthink it is a trojan horse. >>>> >>>> "Elmo" <elmogeek(a)iglou.invalid> wrote in message >>>> news:OiCGb9cuHHA.4476(a)TK2MSFTNGP03.phx.gbl... >>>>> Martin Murray wrote: >>>>>> OK, I did a clean install of Windows XP on my Fujitsu N6010. I >>>>>> installed all the device drivers from Fujitsu and have done every >>>>>> Windows Update. None of the devices appear to have complaints. >>>>>> >>>>>> There is a USB mouse attached to the laptop, but both the mouse and >>>>>> the internal touchpad are enabled and working. >>>>>> >>>>>> Periodically, and I think this only occurs after the system has been >>>>>> on a while (and maybe only after the screen blanks after inactivity), >>>>>> things begin to go wrong. >>>>>> >>>>>> Graphics begin to get flaky sometimes, the LAN stops working >>>>>> sometimes, or maybe the Start button brings up a garbled list of >>>>>> options, but there is a problem. When I press control-alt-delete to >>>>>> bring up TaskManager, I get an error. If I try to Shutdown from the >>>>>> Start Menu, I am told I don't have permission to shut it down. But I >>>>>> can press control-alt-delete and to Shutdown from that menu and then >>>>>> I get a Program Not Responding window referencing "ApUsbPnP". So, >>>>>> I'm guessing that is at the core of the problem. I have no idea what >>>>>> the heck that is! >>>>>> >>>>>> Any help will be appreciated. Thanks in advance. >>>>>> >>>>>> Martin Murray >>>>> The few articles I found on "ApUsbPnP" suggest you have a trojan >>>>> horse. >>>>> >>>>> In general, any device that stops working after hibernation might need >>>>> this: >>>>> >>>>> Open Device Manager, open the properties on the device, or each of >>>>> your USB ports, click the Power tab, and deselect "Allow the computer >>>>> to turn off this device to save power". >>> OK.. But I also suggested a fix for loss of some device usage after >>> hibernation. >>> >>> Oh, and there's this.. Adaware won't catch everything. Nor will >>> Spybot, or any other software. A Trojan horse, in particular, is seldom >>> caught by anti-spyware software; it's usually caught by antivirus >>> software. But it's just as usual that, if you are infested, the >>> infestation disabled your av software, and runs a fictitious, or >>> incomplete scan so you think you're not infected. You might want to do >>> an online scan just as a precaution. I hate to keep harping on the >>> malware "solution" though.. here's the few posts I've found on that >>> file: >>> >>> http://groups.google.com/groups/search?q=ApUsbPnp&qt_s=Search+Groups >>> http://www.google.com/search?tab=gw&q=ApUsbPnp (52 posts, not the 120+ >>> suggested. Most are in foreign languages.) >>> >>> Serato Scratch (Just one of those threads.) >>> http://www.techsupportforum.com/microsoft-support/windows-xp-support/91094-what-apusbpnp-program.html > Try one of these free online virus scans: > > This one has a choice of a Quick or a Complete check. Use the Complete > check. > http://www.pcpitstop.com/ > > Symantec > http://security.symantec.com/default.asp?productid=ssr&langid=ie&venid=sym > > <url:http://security2.norton.com/us/home.asp?j=1&venid=sym&langid=us&plfid=20&pkj=IHBEXIBVEMBQAUWZKTK> > then click the Security check link. > > http://housecall.antivirus.com/ free online virus scan > > http://www.ewido.net/en/ > > -- > Joe =o)
From: Elmo on 1 Jul 2007 22:04 Martin Murray wrote: > OK, it is not because the USB ports went to sleep and it is not malware as > far as I can detect. It is also not because the LAN went to sleep, 'cause I > turned that feature off also. Additionally, I reinstalled the ATI video > drivers. > > The problem still occurs. What the heck is ApUsbPnp??? > > "Elmo" <elmogeek(a)iglou.invalid> wrote in message > news:eh9qOn2uHHA.3660(a)TK2MSFTNGP06.phx.gbl... >> Martin Murray wrote: >>> Actually, it MAY be the problem with a device being shutdown to save >>> power, even though the laptop is on wall-juice. I have disabled that >>> feature in Device Manager as you recommended, and we'll have to wait to >>> see. >>> >>> I connected a USB hard drive at one point and the system did not see it >>> until I rebooted, indicating the post may have been asleep. >>> >>> Where do I find an online malware scanner? >>> >>> "Elmo" <elmogeek(a)iglou.invalid> wrote in message >>> news:O9FnU8puHHA.1168(a)TK2MSFTNGP02.phx.gbl... >>>> Martin Murray wrote: >>>>> AdAware 2007 did not find anything suspicious in the system and I have >>>>> been VERY careful besides. I don't tthink it is a trojan horse. >>>>> >>>>> "Elmo" <elmogeek(a)iglou.invalid> wrote in message >>>>> news:OiCGb9cuHHA.4476(a)TK2MSFTNGP03.phx.gbl... >>>>>> Martin Murray wrote: >>>>>>> OK, I did a clean install of Windows XP on my Fujitsu N6010. I >>>>>>> installed all the device drivers from Fujitsu and have done every >>>>>>> Windows Update. None of the devices appear to have complaints. >>>>>>> >>>>>>> There is a USB mouse attached to the laptop, but both the mouse and >>>>>>> the internal touchpad are enabled and working. >>>>>>> >>>>>>> Periodically, and I think this only occurs after the system has been >>>>>>> on a while (and maybe only after the screen blanks after inactivity), >>>>>>> things begin to go wrong. >>>>>>> >>>>>>> Graphics begin to get flaky sometimes, the LAN stops working >>>>>>> sometimes, or maybe the Start button brings up a garbled list of >>>>>>> options, but there is a problem. When I press control-alt-delete to >>>>>>> bring up TaskManager, I get an error. If I try to Shutdown from the >>>>>>> Start Menu, I am told I don't have permission to shut it down. But I >>>>>>> can press control-alt-delete and to Shutdown from that menu and then >>>>>>> I get a Program Not Responding window referencing "ApUsbPnP". So, >>>>>>> I'm guessing that is at the core of the problem. I have no idea what >>>>>>> the heck that is! >>>>>>> >>>>>>> Any help will be appreciated. Thanks in advance. >>>>>>> >>>>>>> Martin Murray >>>>>> The few articles I found on "ApUsbPnP" suggest you have a trojan >>>>>> horse. >>>>>> >>>>>> In general, any device that stops working after hibernation might need >>>>>> this: >>>>>> >>>>>> Open Device Manager, open the properties on the device, or each of >>>>>> your USB ports, click the Power tab, and deselect "Allow the computer >>>>>> to turn off this device to save power". >>>> OK.. But I also suggested a fix for loss of some device usage after >>>> hibernation. >>>> >>>> Oh, and there's this.. Adaware won't catch everything. Nor will >>>> Spybot, or any other software. A Trojan horse, in particular, is seldom >>>> caught by anti-spyware software; it's usually caught by antivirus >>>> software. But it's just as usual that, if you are infested, the >>>> infestation disabled your av software, and runs a fictitious, or >>>> incomplete scan so you think you're not infected. You might want to do >>>> an online scan just as a precaution. I hate to keep harping on the >>>> malware "solution" though.. here's the few posts I've found on that >>>> file: >>>> >>>> http://groups.google.com/groups/search?q=ApUsbPnp&qt_s=Search+Groups >>>> http://www.google.com/search?tab=gw&q=ApUsbPnp (52 posts, not the 120+ >>>> suggested. Most are in foreign languages.) >>>> >>>> Serato Scratch (Just one of those threads.) >>>> http://www.techsupportforum.com/microsoft-support/windows-xp-support/91094-what-apusbpnp-program.html >> Try one of these free online virus scans: >> >> This one has a choice of a Quick or a Complete check. Use the Complete >> check. >> http://www.pcpitstop.com/ >> >> Symantec >> http://security.symantec.com/default.asp?productid=ssr&langid=ie&venid=sym >> >> <url:http://security2.norton.com/us/home.asp?j=1&venid=sym&langid=us&plfid=20&pkj=IHBEXIBVEMBQAUWZKTK> >> then click the Security check link. >> >> http://housecall.antivirus.com/ free online virus scan >> >> http://www.ewido.net/en/ You might do a search for it on the hd. If found, right-click, click Properties and see if it has any information on the author, etc. What folder is it found in? That could be a clue.. -- Joe =o)
From: Elmo on 1 Jul 2007 22:06 Martin Murray wrote: > OK, it is not because the USB ports went to sleep and it is not malware as > far as I can detect. It is also not because the LAN went to sleep, 'cause I > turned that feature off also. Additionally, I reinstalled the ATI video > drivers. > > The problem still occurs. What the heck is ApUsbPnp??? > > "Elmo" <elmogeek(a)iglou.invalid> wrote in message > news:eh9qOn2uHHA.3660(a)TK2MSFTNGP06.phx.gbl... >> Martin Murray wrote: >>> Actually, it MAY be the problem with a device being shutdown to save >>> power, even though the laptop is on wall-juice. I have disabled that >>> feature in Device Manager as you recommended, and we'll have to wait to >>> see. >>> >>> I connected a USB hard drive at one point and the system did not see it >>> until I rebooted, indicating the post may have been asleep. >>> >>> Where do I find an online malware scanner? >>> >>> "Elmo" <elmogeek(a)iglou.invalid> wrote in message >>> news:O9FnU8puHHA.1168(a)TK2MSFTNGP02.phx.gbl... >>>> Martin Murray wrote: >>>>> AdAware 2007 did not find anything suspicious in the system and I have >>>>> been VERY careful besides. I don't tthink it is a trojan horse. >>>>> >>>>> "Elmo" <elmogeek(a)iglou.invalid> wrote in message >>>>> news:OiCGb9cuHHA.4476(a)TK2MSFTNGP03.phx.gbl... >>>>>> Martin Murray wrote: >>>>>>> OK, I did a clean install of Windows XP on my Fujitsu N6010. I >>>>>>> installed all the device drivers from Fujitsu and have done every >>>>>>> Windows Update. None of the devices appear to have complaints. >>>>>>> >>>>>>> There is a USB mouse attached to the laptop, but both the mouse and >>>>>>> the internal touchpad are enabled and working. >>>>>>> >>>>>>> Periodically, and I think this only occurs after the system has been >>>>>>> on a while (and maybe only after the screen blanks after inactivity), >>>>>>> things begin to go wrong. >>>>>>> >>>>>>> Graphics begin to get flaky sometimes, the LAN stops working >>>>>>> sometimes, or maybe the Start button brings up a garbled list of >>>>>>> options, but there is a problem. When I press control-alt-delete to >>>>>>> bring up TaskManager, I get an error. If I try to Shutdown from the >>>>>>> Start Menu, I am told I don't have permission to shut it down. But I >>>>>>> can press control-alt-delete and to Shutdown from that menu and then >>>>>>> I get a Program Not Responding window referencing "ApUsbPnP". So, >>>>>>> I'm guessing that is at the core of the problem. I have no idea what >>>>>>> the heck that is! >>>>>>> >>>>>>> Any help will be appreciated. Thanks in advance. >>>>>>> >>>>>>> Martin Murray >>>>>> The few articles I found on "ApUsbPnP" suggest you have a trojan >>>>>> horse. >>>>>> >>>>>> In general, any device that stops working after hibernation might need >>>>>> this: >>>>>> >>>>>> Open Device Manager, open the properties on the device, or each of >>>>>> your USB ports, click the Power tab, and deselect "Allow the computer >>>>>> to turn off this device to save power". >>>> OK.. But I also suggested a fix for loss of some device usage after >>>> hibernation. >>>> >>>> Oh, and there's this.. Adaware won't catch everything. Nor will >>>> Spybot, or any other software. A Trojan horse, in particular, is seldom >>>> caught by anti-spyware software; it's usually caught by antivirus >>>> software. But it's just as usual that, if you are infested, the >>>> infestation disabled your av software, and runs a fictitious, or >>>> incomplete scan so you think you're not infected. You might want to do >>>> an online scan just as a precaution. I hate to keep harping on the >>>> malware "solution" though.. here's the few posts I've found on that >>>> file: >>>> >>>> http://groups.google.com/groups/search?q=ApUsbPnp&qt_s=Search+Groups >>>> http://www.google.com/search?tab=gw&q=ApUsbPnp (52 posts, not the 120+ >>>> suggested. Most are in foreign languages.) >>>> >>>> Serato Scratch (Just one of those threads.) >>>> http://www.techsupportforum.com/microsoft-support/windows-xp-support/91094-what-apusbpnp-program.html >> Try one of these free online virus scans: >> >> This one has a choice of a Quick or a Complete check. Use the Complete >> check. >> http://www.pcpitstop.com/ >> >> Symantec >> http://security.symantec.com/default.asp?productid=ssr&langid=ie&venid=sym >> >> <url:http://security2.norton.com/us/home.asp?j=1&venid=sym&langid=us&plfid=20&pkj=IHBEXIBVEMBQAUWZKTK> >> then click the Security check link. >> >> http://housecall.antivirus.com/ free online virus scan >> >> http://www.ewido.net/en/ One other thought; it could be associated with a specific hardware component, one that plugs into the USB port, possibly a router or modem. -- Joe =o)
From: Martin Murray on 2 Jul 2007 03:13 Nothing on the hard drive by that name and no running process by that name right now either. "Elmo" <elmogeek(a)iglou.invalid> wrote in message news:O8jqX1EvHHA.4332(a)TK2MSFTNGP06.phx.gbl... > Martin Murray wrote: >> OK, it is not because the USB ports went to sleep and it is not malware >> as far as I can detect. It is also not because the LAN went to sleep, >> 'cause I turned that feature off also. Additionally, I reinstalled the >> ATI video drivers. >> >> The problem still occurs. What the heck is ApUsbPnp??? >> >> "Elmo" <elmogeek(a)iglou.invalid> wrote in message >> news:eh9qOn2uHHA.3660(a)TK2MSFTNGP06.phx.gbl... >>> Martin Murray wrote: >>>> Actually, it MAY be the problem with a device being shutdown to save >>>> power, even though the laptop is on wall-juice. I have disabled that >>>> feature in Device Manager as you recommended, and we'll have to wait to >>>> see. >>>> >>>> I connected a USB hard drive at one point and the system did not see it >>>> until I rebooted, indicating the post may have been asleep. >>>> >>>> Where do I find an online malware scanner? >>>> >>>> "Elmo" <elmogeek(a)iglou.invalid> wrote in message >>>> news:O9FnU8puHHA.1168(a)TK2MSFTNGP02.phx.gbl... >>>>> Martin Murray wrote: >>>>>> AdAware 2007 did not find anything suspicious in the system and I >>>>>> have been VERY careful besides. I don't tthink it is a trojan horse. >>>>>> >>>>>> "Elmo" <elmogeek(a)iglou.invalid> wrote in message >>>>>> news:OiCGb9cuHHA.4476(a)TK2MSFTNGP03.phx.gbl... >>>>>>> Martin Murray wrote: >>>>>>>> OK, I did a clean install of Windows XP on my Fujitsu N6010. I >>>>>>>> installed all the device drivers from Fujitsu and have done every >>>>>>>> Windows Update. None of the devices appear to have complaints. >>>>>>>> >>>>>>>> There is a USB mouse attached to the laptop, but both the mouse and >>>>>>>> the internal touchpad are enabled and working. >>>>>>>> >>>>>>>> Periodically, and I think this only occurs after the system has >>>>>>>> been on a while (and maybe only after the screen blanks after >>>>>>>> inactivity), things begin to go wrong. >>>>>>>> >>>>>>>> Graphics begin to get flaky sometimes, the LAN stops working >>>>>>>> sometimes, or maybe the Start button brings up a garbled list of >>>>>>>> options, but there is a problem. When I press control-alt-delete >>>>>>>> to bring up TaskManager, I get an error. If I try to Shutdown from >>>>>>>> the Start Menu, I am told I don't have permission to shut it down. >>>>>>>> But I can press control-alt-delete and to Shutdown from that menu >>>>>>>> and then I get a Program Not Responding window referencing >>>>>>>> "ApUsbPnP". So, I'm guessing that is at the core of the problem. >>>>>>>> I have no idea what the heck that is! >>>>>>>> >>>>>>>> Any help will be appreciated. Thanks in advance. >>>>>>>> >>>>>>>> Martin Murray >>>>>>> The few articles I found on "ApUsbPnP" suggest you have a trojan >>>>>>> horse. >>>>>>> >>>>>>> In general, any device that stops working after hibernation might >>>>>>> need this: >>>>>>> >>>>>>> Open Device Manager, open the properties on the device, or each of >>>>>>> your USB ports, click the Power tab, and deselect "Allow the >>>>>>> computer to turn off this device to save power". >>>>> OK.. But I also suggested a fix for loss of some device usage after >>>>> hibernation. >>>>> >>>>> Oh, and there's this.. Adaware won't catch everything. Nor will >>>>> Spybot, or any other software. A Trojan horse, in particular, is >>>>> seldom caught by anti-spyware software; it's usually caught by >>>>> antivirus software. But it's just as usual that, if you are infested, >>>>> the infestation disabled your av software, and runs a fictitious, or >>>>> incomplete scan so you think you're not infected. You might want to >>>>> do an online scan just as a precaution. I hate to keep harping on the >>>>> malware "solution" though.. here's the few posts I've found on that >>>>> file: >>>>> >>>>> http://groups.google.com/groups/search?q=ApUsbPnp&qt_s=Search+Groups >>>>> http://www.google.com/search?tab=gw&q=ApUsbPnp (52 posts, not the 120+ >>>>> suggested. Most are in foreign languages.) >>>>> >>>>> Serato Scratch (Just one of those threads.) >>>>> http://www.techsupportforum.com/microsoft-support/windows-xp-support/91094-what-apusbpnp-program.html >>> Try one of these free online virus scans: >>> >>> This one has a choice of a Quick or a Complete check. Use the Complete >>> check. >>> http://www.pcpitstop.com/ >>> >>> Symantec >>> http://security.symantec.com/default.asp?productid=ssr&langid=ie&venid=sym >>> >>> <url:http://security2.norton.com/us/home.asp?j=1&venid=sym&langid=us&plfid=20&pkj=IHBEXIBVEMBQAUWZKTK> >>> then click the Security check link. >>> >>> http://housecall.antivirus.com/ free online virus scan >>> >>> http://www.ewido.net/en/ > > You might do a search for it on the hd. If found, right-click, click > Properties and see if it has any information on the author, etc. What > folder is it found in? That could be a clue.. > > -- > Joe =o)
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