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From: brushj on 7 Nov 2007 13:58
I work for a school disctrict and we use PLATO online for the students and they
are trying to do the science portion of their course. This requires Authorware,
however, myself and out network engineer have moved the computers into a
different OU and nothing. I have tried IE6 and IE7. I have uninstalled
multiple times. Cannot be permissions. Anyone else have any ideas as to why
this program cannot be installed? Thanks

From: Erik **AdobeCommunityExpert** on 12 Nov 2007 13:47
I assume you're talking about the Web Player 'plugin', right? Not the
actual Authorware program.
The web player must be installed under an account with Admin privileges.
Is that being done? Why do you say 'cannot be permissions'?
If you are installing the player under a full Admin account, then surely
there are OS logs you can look at to see why it may be failing? I've
installed the web player on many machines (none Vista, however) and as
long as it was done under an Admin account, I've had no problems.
Erik

brushj wrote:
> I work for a school disctrict and we use PLATO online for the students and they
> are trying to do the science portion of their course. This requires Authorware,
> however, myself and out network engineer have moved the computers into a
> different OU and nothing. I have tried IE6 and IE7. I have uninstalled
> multiple times. Cannot be permissions. Anyone else have any ideas as to why
> this program cannot be installed? Thanks
>

--
Erik Lord
http://www.capemedia.net
Adobe Community Expert - Authorware
http://www.adobe.com/communities/experts/
------------------------------------------------------------------------
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*Search the A'ware newsgroup archives*
http://groups.google.com/group/macromedia.authorware
From: JackieMarsh on 15 Nov 2007 06:57
I work in a school and am having the same problem. Log in on the Domain as
Administrator and I get "Error Loading". Log on locally to the machine as
Administrator and it works ok. I then log back in onto the network (which is
what the users will need to do) and it comes up "Error Loading" again. It
seems that the plugin will not work when logged onto the Domain


From: Mike Baker **Adobe Community Expert** on 15 Nov 2007 08:37
When you log into the domain does access to the internet go through a proxy
server?

Mike
====================
Mike Baker
Adobe Community Expert
mike-baker(a)cox.net



From: JackieMarsh on 16 Nov 2007 07:44
Hi,
No, we do not use a proxy server here.
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