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From: JamesJ on 7 Jan 2010 12:31
I currently have a full version of Vista basic 32bit with sp1.

Also how does one manually download sp2?
Is it at the Microsoft Download site?

I just nocited that in the Windows Update applet there IS:

You receive updates: For Windows and other products from Microsoft Update

James


"MowGreen" <mowgreen(a)nowandzen.com> wrote in message news:uCsrmu7jKHA.1652(a)TK2MSFTNGP05.phx.gbl...
What was the exact date the HD was formatted, did you do an "in-place
upgrade" (aka Repair Installation) or a Clean installation, and why was
it done, James ?

Does the installation media or recovery partition include SP1 or SP2 ?

Have you scanned the system with another malware detection tool or
program lately ... such as Malwarebytes anti-malware ?
http://www.malwarebytes.org/


The most reliable and quickest way to install Vista and get it updated
is to install it, then manually download, *save*, and install the
Service Packs that include *all* prequisite updates with no security
software (antivirus/security suite) installed.
After getting Vista to SP2, then one should install the AV.

To opt into Microsoft Update, use the Windows Update applet in Control
Panel. The system *must* be restarted after opting into MU even if
you're *not* prompted to.
If there's a Permissions issue, then open IE8 in Elevated Mode by using
the *right* click 'Run as admin' method.
Opting into MU will also allow Office to obtain updates as the Office
Update site no longer exists.

You can ascertain that the system is opted into MU via the Windows
Update Control Panel applet.
With the latest Windows Update Agent installed it will show

You receive updates: For Windows and other products from Microsoft Update


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



JamesJ wrote:

> So it appears I possibly had malware infection in september?
> I formatted my HD about that time.
>
> Some questions on this Microsoft Update problem.
> After formatting HD and reinstalling Vista, what is the best way get and
> install Microsoft Update?
> Should I install my Office product and try to get updates from there
> (which is how I discovered this problem)?
> How will I know if MU is what is being used for my updates?
>
> James
>
> "MowGreen" <mowgreen(a)nowandzen.com <mailto:mowgreen(a)nowandzen.com>>
> wrote in message news:%23sDiaFwjKHA.1648(a)TK2MSFTNGP05.phx.gbl...
> Going by the WU.log that you've posted -
>
> 1) The system has the previous Version of the Windows Update Agent
> installed.
> 2) It has not been updated since September and the last attempt at
> updating failed due to files being used by **another process**.
> 3) The tray icon that notifies the User about updates can not be
> created.
> 4) The system can not opt into Microsoft Update.
>
> I'd say that's a *clear* indication that it's having issues using
> Windows or Microsoft Update.
> Frankly speaking, all of the above signs clearly indicates one of the
> following
>
> 1) The presence of malware that is preventing the system from opting
> into MU and preventing it from updating
>
> 2) The OS is severely/corrupted/damaged.
>
> It's your system. Do what you want with it.
> If I was working on it I would not futz around with any fixes, rather,
> I'd make sure that any personal data that the client wants preserved is
> backed up.
> Then I'd format the HD and reinstall Vista.
>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
>
>
>
> JamesJ wrote:
>
> > I don't believe I stated that I was having trouble using windows
> update
>
> > 2009-09-29 09:31:04:788 3496 dc4 AUClnt WARNING:
> Shell_NotifyIcon failed
> > (dwMessage=0x0, uFlags=0x3, hr=0x80070002)
>
> > Seems it only logged from september 2009
>
>
> > I selected 'Selective startup' and unchecked 'Load startup items'.
> > In the services tab I checked 'Hide all Microsoft services' and
> > clicked 'Disable all' which was only AVG Watchdog.
> > The same thing happened when I tried to install Microsoft
> Update... No
> > difference.
> > Problem with the clean boot is after I rebooted AVG Watchdog
> reenabled
> > itself somehow and
> > there were several AVG services running even though I did a clean
> boot.
> >
> > I even started up in 'safe mode with networking' and checked Task
> > Manager and
> > saw no AVG services running and tried again to install MU and it
> failed
> > once again.
> > So, at this point I don't believe it's AVG.
> > If I recall this same problem happened when I had Microsoft Security
> > Essentials installed
> > instead of AVG.
> >
> > James
> >
> >
> >
From: MowGreen on 7 Jan 2010 13:29
Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2 -
Five Language Standalone 32-bit(KB948465)
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3

And, I repeat:

What was the exact date the HD was formatted, did you do an "in-place
upgrade" (aka Repair Installation) or a Clean installation, and why was
it done, James ?

Have you scanned the system with another malware detection tool or
program lately ... such as Malwarebytes anti-malware ?
http://www.malwarebytes.org/


>> I just nocited that in the Windows Update applet there IS:
>>
>> You receive updates: For Windows and other products from Microsoft Update

OK *but*, can the system update ? Check when the last update was
installed from the Windows Update applet > View update history link in
the left frame.


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



JamesJ wrote:

> I currently have a full version of Vista basic 32bit with sp1.
>
> Also how does one manually download sp2?
> Is it at the Microsoft Download site?
>
> I just nocited that in the Windows Update applet there IS:
>
> You receive updates: For Windows and other products from Microsoft Update
>
> James
>
> "MowGreen" <mowgreen(a)nowandzen.com <mailto:mowgreen(a)nowandzen.com>>
> wrote in message news:uCsrmu7jKHA.1652(a)TK2MSFTNGP05.phx.gbl...
> What was the exact date the HD was formatted, did you do an "in-place
> upgrade" (aka Repair Installation) or a Clean installation, and why
> was
> it done, James ?
>
> Does the installation media or recovery partition include SP1 or SP2 ?
>
> Have you scanned the system with another malware detection tool or
> program lately ... such as Malwarebytes anti-malware ?
> http://www.malwarebytes.org/
>
>
> The most reliable and quickest way to install Vista and get it updated
> is to install it, then manually download, *save*, and install the
> Service Packs that include *all* prequisite updates with no security
> software (antivirus/security suite) installed.
> After getting Vista to SP2, then one should install the AV.
>
> To opt into Microsoft Update, use the Windows Update applet in Control
> Panel. The system *must* be restarted after opting into MU even if
> you're *not* prompted to.
> If there's a Permissions issue, then open IE8 in Elevated Mode by using
> the *right* click 'Run as admin' method.
> Opting into MU will also allow Office to obtain updates as the Office
> Update site no longer exists.
>
> You can ascertain that the system is opted into MU via the Windows
> Update Control Panel applet.
> With the latest Windows Update Agent installed it will show
>
> You receive updates: For Windows and other products from Microsoft
> Update
>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
>
>
>
> JamesJ wrote:
>
> > So it appears I possibly had malware infection in september?
> > I formatted my HD about that time.
> >
> > Some questions on this Microsoft Update problem.
> > After formatting HD and reinstalling Vista, what is the best way
> get and
> > install Microsoft Update?
> > Should I install my Office product and try to get updates from there
> > (which is how I discovered this problem)?
> > How will I know if MU is what is being used for my updates?
> >
> > James
> >
> > "MowGreen" <mowgreen(a)nowandzen.com
> <mailto:mowgreen(a)nowandzen.com> <mailto:mowgreen(a)nowandzen.com>>
> > wrote in message news:%23sDiaFwjKHA.1648(a)TK2MSFTNGP05.phx.gbl...
> > Going by the WU.log that you've posted -
> >
> > 1) The system has the previous Version of the Windows Update
> Agent
> > installed.
> > 2) It has not been updated since September and the last
> attempt at
> > updating failed due to files being used by **another process**.
> > 3) The tray icon that notifies the User about updates can not be
> > created.
> > 4) The system can not opt into Microsoft Update.
> >
> > I'd say that's a *clear* indication that it's having issues using
> > Windows or Microsoft Update.
> > Frankly speaking, all of the above signs clearly indicates
> one of the
> > following
> >
> > 1) The presence of malware that is preventing the system from
> opting
> > into MU and preventing it from updating
> >
> > 2) The OS is severely/corrupted/damaged.
> >
> > It's your system. Do what you want with it.
> > If I was working on it I would not futz around with any
> fixes, rather,
> > I'd make sure that any personal data that the client wants
> preserved is
> > backed up.
> > Then I'd format the HD and reinstall Vista.
> >
> >
> > MowGreen
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> > banthecheck.com
> > "Security updates should *never* have *non-security content*
> prechecked"
> >
> >
> >
> > JamesJ wrote:
> >
> > > I don't believe I stated that I was having trouble using
> windows
> > update
> >
> > > 2009-09-29 09:31:04:788 3496 dc4 AUClnt
> WARNING:
> > Shell_NotifyIcon failed
> > > (dwMessage=0x0, uFlags=0x3, hr=0x80070002)
> >
> > > Seems it only logged from september 2009
> >
> >
> > > I selected 'Selective startup' and unchecked 'Load startup
> items'.
> > > In the services tab I checked 'Hide all Microsoft
> services' and
> > > clicked 'Disable all' which was only AVG Watchdog.
> > > The same thing happened when I tried to install Microsoft
> > Update... No
> > > difference.
> > > Problem with the clean boot is after I rebooted AVG Watchdog
> > reenabled
> > > itself somehow and
> > > there were several AVG services running even though I did
> a clean
> > boot.
> > >
> > > I even started up in 'safe mode with networking' and
> checked Task
> > > Manager and
> > > saw no AVG services running and tried again to install MU
> and it
> > failed
> > > once again.
> > > So, at this point I don't believe it's AVG.
> > > If I recall this same problem happened when I had
> Microsoft Security
> > > Essentials installed
> > > instead of AVG.
> > >
> > > James
> > >
> > >
> > >
From: JamesJ on 7 Jan 2010 14:08
I believe the date of the clean install using the format option was Sep 29 2009.
That's the creation date of a folder I created that day of the install.
I format my HD and install Vista once or twice a year no matter what.

The last Vista update was: 12/09/2009
I uninstalled AVGFree on Wed and installed Microsoft Security Essentials and that Updated this morning (1/7/2010):

Definition Update for Microsoft Security Essentials - KB972696 (Definition 1.71.1885.0)

James
"MowGreen" <mowgreen(a)nowandzen.com> wrote in message news:%23m%23srd8jKHA.5604(a)TK2MSFTNGP04.phx.gbl...
Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2 -
Five Language Standalone 32-bit(KB948465)
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3

And, I repeat:

What was the exact date the HD was formatted, did you do an "in-place
upgrade" (aka Repair Installation) or a Clean installation, and why was
it done, James ?

Have you scanned the system with another malware detection tool or
program lately ... such as Malwarebytes anti-malware ?
http://www.malwarebytes.org/


>> I just nocited that in the Windows Update applet there IS:
>>
>> You receive updates: For Windows and other products from Microsoft Update

OK *but*, can the system update ? Check when the last update was
installed from the Windows Update applet > View update history link in
the left frame.


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



JamesJ wrote:

> I currently have a full version of Vista basic 32bit with sp1.
>
> Also how does one manually download sp2?
> Is it at the Microsoft Download site?
>
> I just nocited that in the Windows Update applet there IS:
>
> You receive updates: For Windows and other products from Microsoft Update
>
> James
>
> "MowGreen" <mowgreen(a)nowandzen.com <mailto:mowgreen(a)nowandzen.com>>
> wrote in message news:uCsrmu7jKHA.1652(a)TK2MSFTNGP05.phx.gbl...
> What was the exact date the HD was formatted, did you do an "in-place
> upgrade" (aka Repair Installation) or a Clean installation, and why
> was
> it done, James ?
>
> Does the installation media or recovery partition include SP1 or SP2 ?
>
> Have you scanned the system with another malware detection tool or
> program lately ... such as Malwarebytes anti-malware ?
> http://www.malwarebytes.org/
>
>
> The most reliable and quickest way to install Vista and get it updated
> is to install it, then manually download, *save*, and install the
> Service Packs that include *all* prequisite updates with no security
> software (antivirus/security suite) installed.
> After getting Vista to SP2, then one should install the AV.
>
> To opt into Microsoft Update, use the Windows Update applet in Control
> Panel. The system *must* be restarted after opting into MU even if
> you're *not* prompted to.
> If there's a Permissions issue, then open IE8 in Elevated Mode by using
> the *right* click 'Run as admin' method.
> Opting into MU will also allow Office to obtain updates as the Office
> Update site no longer exists.
>
> You can ascertain that the system is opted into MU via the Windows
> Update Control Panel applet.
> With the latest Windows Update Agent installed it will show
>
> You receive updates: For Windows and other products from Microsoft
> Update
>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
>
>
>
> JamesJ wrote:
>
> > So it appears I possibly had malware infection in september?
> > I formatted my HD about that time.
> >
> > Some questions on this Microsoft Update problem.
> > After formatting HD and reinstalling Vista, what is the best way
> get and
> > install Microsoft Update?
> > Should I install my Office product and try to get updates from there
> > (which is how I discovered this problem)?
> > How will I know if MU is what is being used for my updates?
> >
> > James
> >
> > "MowGreen" <mowgreen(a)nowandzen.com
> <mailto:mowgreen(a)nowandzen.com> <mailto:mowgreen(a)nowandzen.com>>
> > wrote in message news:%23sDiaFwjKHA.1648(a)TK2MSFTNGP05.phx.gbl...
> > Going by the WU.log that you've posted -
> >
> > 1) The system has the previous Version of the Windows Update
> Agent
> > installed.
> > 2) It has not been updated since September and the last
> attempt at
> > updating failed due to files being used by **another process**.
> > 3) The tray icon that notifies the User about updates can not be
> > created.
> > 4) The system can not opt into Microsoft Update.
> >
> > I'd say that's a *clear* indication that it's having issues using
> > Windows or Microsoft Update.
> > Frankly speaking, all of the above signs clearly indicates
> one of the
> > following
> >
> > 1) The presence of malware that is preventing the system from
> opting
> > into MU and preventing it from updating
> >
> > 2) The OS is severely/corrupted/damaged.
> >
> > It's your system. Do what you want with it.
> > If I was working on it I would not futz around with any
> fixes, rather,
> > I'd make sure that any personal data that the client wants
> preserved is
> > backed up.
> > Then I'd format the HD and reinstall Vista.
> >
> >
> > MowGreen
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> > banthecheck.com
> > "Security updates should *never* have *non-security content*
> prechecked"
> >
> >
> >
> > JamesJ wrote:
> >
> > > I don't believe I stated that I was having trouble using
> windows
> > update
> >
> > > 2009-09-29 09:31:04:788 3496 dc4 AUClnt
> WARNING:
> > Shell_NotifyIcon failed
> > > (dwMessage=0x0, uFlags=0x3, hr=0x80070002)
> >
> > > Seems it only logged from september 2009
> >
> >
> > > I selected 'Selective startup' and unchecked 'Load startup
> items'.
> > > In the services tab I checked 'Hide all Microsoft
> services' and
> > > clicked 'Disable all' which was only AVG Watchdog.
> > > The same thing happened when I tried to install Microsoft
> > Update... No
> > > difference.
> > > Problem with the clean boot is after I rebooted AVG Watchdog
> > reenabled
> > > itself somehow and
> > > there were several AVG services running even though I did
> a clean
> > boot.
> > >
> > > I even started up in 'safe mode with networking' and
> checked Task
> > > Manager and
> > > saw no AVG services running and tried again to install MU
> and it
> > failed
> > > once again.
> > > So, at this point I don't believe it's AVG.
> > > If I recall this same problem happened when I had
> Microsoft Security
> > > Essentials installed
> > > instead of AVG.
> > >
> > > James
> > >
> > >
> > >
From: MowGreen on 7 Jan 2010 15:48
It appears that the WindowsUpdate.log you posted was not the current one.
Click the Start orb > in the Start Search field type in
windowsupdate.log
Under Programs, click on windowsupdate.log.
Post the last 50 or so lines of that log into your reply, please.

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



JamesJ wrote:

> I believe the date of the clean install using the format option was Sep
> 29 2009.
> That�s the creation date of a folder I created that day of the install.
> I format my HD and install Vista once or twice a year no matter what.
>
> The last Vista update was: 12/09/2009
> I uninstalled AVGFree on Wed and installed Microsoft Security Essentials
> and that Updated this morning (1/7/2010):
>
> Definition Update for Microsoft Security Essentials - KB972696
> (Definition 1.71.1885.0)
>
> James
>
> "MowGreen" <mowgreen(a)nowandzen.com <mailto:mowgreen(a)nowandzen.com>>
> wrote in message news:%23m%23srd8jKHA.5604(a)TK2MSFTNGP04.phx.gbl...
> Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2 -
> Five Language Standalone 32-bit(KB948465)
> http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3
> <http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3>
>
> And, I repeat:
>
> What was the exact date the HD was formatted, did you do an "in-place
> upgrade" (aka Repair Installation) or a Clean installation, and why
> was
> it done, James ?
>
> Have you scanned the system with another malware detection tool or
> program lately ... such as Malwarebytes anti-malware ?
> http://www.malwarebytes.org/
>
>
> >> I just nocited that in the Windows Update applet there IS:
> >>
> >> You receive updates: For Windows and other products from
> Microsoft Update
>
> OK *but*, can the system update ? Check when the last update was
> installed from the Windows Update applet > View update history link in
> the left frame.
>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
>
>
>
> JamesJ wrote:
>
> > I currently have a full version of Vista basic 32bit with sp1.
> >
> > Also how does one manually download sp2?
> > Is it at the Microsoft Download site?
> >
> > I just nocited that in the Windows Update applet there IS:
> >
> > You receive updates: For Windows and other products from
> Microsoft Update
> >
> > James
> >
> > "MowGreen" <mowgreen(a)nowandzen.com
> <mailto:mowgreen(a)nowandzen.com> <mailto:mowgreen(a)nowandzen.com>>
> > wrote in message news:uCsrmu7jKHA.1652(a)TK2MSFTNGP05.phx.gbl...
> > What was the exact date the HD was formatted, did you do an
> "in-place
> > upgrade" (aka Repair Installation) or a Clean installation,
> and why
> > was
> > it done, James ?
> >
> > Does the installation media or recovery partition include SP1
> or SP2 ?
> >
> > Have you scanned the system with another malware detection
> tool or
> > program lately ... such as Malwarebytes anti-malware ?
> > http://www.malwarebytes.org/
> >
> >
> > The most reliable and quickest way to install Vista and get
> it updated
> > is to install it, then manually download, *save*, and install the
> > Service Packs that include *all* prequisite updates with no
> security
> > software (antivirus/security suite) installed.
> > After getting Vista to SP2, then one should install the AV.
> >
> > To opt into Microsoft Update, use the Windows Update applet
> in Control
> > Panel. The system *must* be restarted after opting into MU
> even if
> > you're *not* prompted to.
> > If there's a Permissions issue, then open IE8 in Elevated
> Mode by using
> > the *right* click 'Run as admin' method.
> > Opting into MU will also allow Office to obtain updates as
> the Office
> > Update site no longer exists.
> >
> > You can ascertain that the system is opted into MU via the
> Windows
> > Update Control Panel applet.
> > With the latest Windows Update Agent installed it will show
> >
> > You receive updates: For Windows and other products from
> Microsoft
> > Update
> >
> >
> > MowGreen
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> > banthecheck.com
> > "Security updates should *never* have *non-security content*
> prechecked"
> >
> >
> >
> > JamesJ wrote:
> >
> > > So it appears I possibly had malware infection in september?
> > > I formatted my HD about that time.
> > >
> > > Some questions on this Microsoft Update problem.
> > > After formatting HD and reinstalling Vista, what is the
> best way
> > get and
> > > install Microsoft Update?
> > > Should I install my Office product and try to get updates
> from there
> > > (which is how I discovered this problem)?
> > > How will I know if MU is what is being used for my updates?
> > >
> > > James
> > >
> > > "MowGreen" <mowgreen(a)nowandzen.com
> <mailto:mowgreen(a)nowandzen.com>
> > <mailto:mowgreen(a)nowandzen.com> <mailto:mowgreen(a)nowandzen.com>>
> > > wrote in message
> news:%23sDiaFwjKHA.1648(a)TK2MSFTNGP05.phx.gbl...
> > > Going by the WU.log that you've posted -
> > >
> > > 1) The system has the previous Version of the Windows
> Update
> > Agent
> > > installed.
> > > 2) It has not been updated since September and the last
> > attempt at
> > > updating failed due to files being used by **another
> process**.
> > > 3) The tray icon that notifies the User about updates
> can not be
> > > created.
> > > 4) The system can not opt into Microsoft Update.
> > >
> > > I'd say that's a *clear* indication that it's having
> issues using
> > > Windows or Microsoft Update.
> > > Frankly speaking, all of the above signs clearly indicates
> > one of the
> > > following
> > >
> > > 1) The presence of malware that is preventing the
> system from
> > opting
> > > into MU and preventing it from updating
> > >
> > > 2) The OS is severely/corrupted/damaged.
> > >
> > > It's your system. Do what you want with it.
> > > If I was working on it I would not futz around with any
> > fixes, rather,
> > > I'd make sure that any personal data that the client wants
> > preserved is
> > > backed up.
> > > Then I'd format the HD and reinstall Vista.
> > >
> > >
> > > MowGreen
> > > ===============
> > > *-343-* FDNY
> > > Never Forgotten
> > > ===============
> > >
> > > banthecheck.com
> > > "Security updates should *never* have *non-security
> content*
> > prechecked"
> > >
> > >
> > >
> > > JamesJ wrote:
> > >
> > > > I don't believe I stated that I was having trouble
> using
> > windows
> > > update
> > >
> > > > 2009-09-29 09:31:04:788 3496 dc4 AUClnt
> > WARNING:
> > > Shell_NotifyIcon failed
> > > > (dwMessage=0x0, uFlags=0x3, hr=0x80070002)
> > >
> > > > Seems it only logged from september 2009
> > >
> > >
> > > > I selected 'Selective startup' and unchecked 'Load
> startup
> > items'.
> > > > In the services tab I checked 'Hide all Microsoft
> > services' and
> > > > clicked 'Disable all' which was only AVG Watchdog.
> > > > The same thing happened when I tried to install
> Microsoft
> > > Update... No
> > > > difference.
> > > > Problem with the clean boot is after I rebooted AVG
> Watchdog
> > > reenabled
> > > > itself somehow and
> > > > there were several AVG services running even though
> I did
> > a clean
> > > boot.
> > > >
> > > > I even started up in 'safe mode with networking' and
> > checked Task
> > > > Manager and
> > > > saw no AVG services running and tried again to
> install MU
> > and it
> > > failed
> > > > once again.
> > > > So, at this point I don't believe it's AVG.
> > > > If I recall this same problem happened when I had
> > Microsoft Security
> > > > Essentials installed
> > > > instead of AVG.
> > > >
> > > > James
> > > >
> > > >
> > > >
From: JamesJ on 7 Jan 2010 17:35
2010-01-07 15:09:14:891 1132 d1c AU AU initiates service shutdown
2010-01-07 15:09:14:923 1132 d1c AU ########### AU: Uninitializing Automatic Updates ###########
2010-01-07 15:09:15:485 1132 d1c Agent Sending shutdown notification to client
2010-01-07 15:09:15:501 1132 d1c Report CWERReporter finishing event handling. (00000000)
2010-01-07 15:09:15:720 1132 d1c Service *********
2010-01-07 15:09:15:720 1132 d1c Service ** END ** Service: Service exit [Exit code = 0x240001]
If I forget I want to let you know that I appreciate your assistance here.

Not sure what you meant by going to programs but, here's what I got:

2010-01-07 15:09:15:720 1132 d1c Service *************
2010-01-07 17:21:15:733 1108 9fc Misc =========== Logging initialized (build: 7.4.7600.226, tz: -0500) ===========
2010-01-07 17:21:15:733 1108 9fc Misc = Process: C:\Windows\system32\svchost.exe
2010-01-07 17:21:15:812 1108 9fc Misc = Module: c:\windows\system32\wuaueng.dll
2010-01-07 17:21:15:733 1108 9fc Service *************
2010-01-07 17:21:15:968 1108 9fc Service ** START ** Service: Service startup
2010-01-07 17:21:16:046 1108 9fc Service *********
2010-01-07 17:21:21:749 1108 9fc Agent * WU client version 7.4.7600.226
2010-01-07 17:21:21:827 1108 9fc Agent * Base directory: C:\Windows\SoftwareDistribution
2010-01-07 17:21:21:905 1108 9fc Agent * Access type: No proxy
2010-01-07 17:21:22:062 1108 9fc Agent * Network state: Connected
2010-01-07 17:22:28:667 1108 9fc Report CWERReporter::Init succeeded
2010-01-07 17:22:28:667 1108 9fc Agent *********** Agent: Initializing Windows Update Agent ***********
2010-01-07 17:22:28:667 1108 9fc Agent *********** Agent: Initializing global settings cache ***********
2010-01-07 17:22:28:667 1108 9fc Agent * WSUS server: <NULL>
2010-01-07 17:22:28:667 1108 9fc Agent * WSUS status server: <NULL>
2010-01-07 17:22:28:667 1108 9fc Agent * Target group: (Unassigned Computers)
2010-01-07 17:22:28:667 1108 9fc Agent * Windows Update access disabled: No
2010-01-07 17:22:28:683 1108 9fc DnldMgr Download manager restoring 0 downloads
2010-01-07 17:22:28:683 1108 9fc AU ########### AU: Initializing Automatic Updates ###########
2010-01-07 17:22:28:683 1108 9fc AU # Approval type: Pre-download notify (User preference)
2010-01-07 17:22:28:683 1108 9fc AU # Will display featured software notifications (User preference)
2010-01-07 17:22:28:792 1108 9fc AU Initializing featured updates
2010-01-07 17:22:28:792 1108 9fc AU Found 0 cached featured updates
2010-01-07 17:22:28:792 1108 9fc AU AU finished delayed initialization
2010-01-07 17:22:29:776 1108 9fc Report *********** Report: Initializing static reporting data ***********
2010-01-07 17:22:29:776 1108 9fc Report * OS Version = 6.0.6002.2.0.66304
2010-01-07 17:22:29:776 1108 9fc Report * OS Product Type = 0x00000002
2010-01-07 17:22:29:823 1108 9fc Report * Computer Brand = Equus Computer Systems
2010-01-07 17:22:29:823 1108 9fc Report * Computer Model = Nobilis
2010-01-07 17:22:29:839 1108 9fc Report * Bios Revision = ASUS A7V8X-X ACPI BIOS Revision 1013
2010-01-07 17:22:29:839 1108 9fc Report * Bios Name = Award Modular BIOS v6.0
2010-01-07 17:22:29:839 1108 9fc Report * Bios Release Date = 2004-09-02T00:00:00
2010-01-07 17:22:29:839 1108 9fc Report * Locale ID = 1033
2010-01-07 17:22:34:839 1108 c50 Report CWERReporter finishing event handling. (00000000)
"MowGreen" <mowgreen(a)nowandzen.com> wrote in message news:Oug18q9jKHA.1824(a)TK2MSFTNGP04.phx.gbl...
It appears that the WindowsUpdate.log you posted was not the current one.
Click the Start orb > in the Start Search field type in
windowsupdate.log
Under Programs, click on windowsupdate.log.
Post the last 50 or so lines of that log into your reply, please.

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



JamesJ wrote:

> I believe the date of the clean install using the format option was Sep
> 29 2009.
> That’s the creation date of a folder I created that day of the install.
> I format my HD and install Vista once or twice a year no matter what.
>
> The last Vista update was: 12/09/2009
> I uninstalled AVGFree on Wed and installed Microsoft Security Essentials
> and that Updated this morning (1/7/2010):
>
> Definition Update for Microsoft Security Essentials - KB972696
> (Definition 1.71.1885.0)
>
> James
>
> "MowGreen" <mowgreen(a)nowandzen.com <mailto:mowgreen(a)nowandzen.com>>
> wrote in message news:%23m%23srd8jKHA.5604(a)TK2MSFTNGP04.phx.gbl...
> Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2 -
> Five Language Standalone 32-bit(KB948465)
> http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3
> <http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3>
>
> And, I repeat:
>
> What was the exact date the HD was formatted, did you do an "in-place
> upgrade" (aka Repair Installation) or a Clean installation, and why
> was
> it done, James ?
>
> Have you scanned the system with another malware detection tool or
> program lately ... such as Malwarebytes anti-malware ?
> http://www.malwarebytes.org/
>
>
> >> I just nocited that in the Windows Update applet there IS:
> >>
> >> You receive updates: For Windows and other products from
> Microsoft Update
>
> OK *but*, can the system update ? Check when the last update was
> installed from the Windows Update applet > View update history link in
> the left frame.
>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
>
>
>
> JamesJ wrote:
>
> > I currently have a full version of Vista basic 32bit with sp1.
> >
> > Also how does one manually download sp2?
> > Is it at the Microsoft Download site?
> >
> > I just nocited that in the Windows Update applet there IS:
> >
> > You receive updates: For Windows and other products from
> Microsoft Update
> >
> > James
> >
> > "MowGreen" <mowgreen(a)nowandzen.com
> <mailto:mowgreen(a)nowandzen.com> <mailto:mowgreen(a)nowandzen.com>>
> > wrote in message news:uCsrmu7jKHA.1652(a)TK2MSFTNGP05.phx.gbl...
> > What was the exact date the HD was formatted, did you do an
> "in-place
> > upgrade" (aka Repair Installation) or a Clean installation,
> and why
> > was
> > it done, James ?
> >
> > Does the installation media or recovery partition include SP1
> or SP2 ?
> >
> > Have you scanned the system with another malware detection
> tool or
> > program lately ... such as Malwarebytes anti-malware ?
> > http://www.malwarebytes.org/
> >
> >
> > The most reliable and quickest way to install Vista and get
> it updated
> > is to install it, then manually download, *save*, and install the
> > Service Packs that include *all* prequisite updates with no
> security
> > software (antivirus/security suite) installed.
> > After getting Vista to SP2, then one should install the AV.
> >
> > To opt into Microsoft Update, use the Windows Update applet
> in Control
> > Panel. The system *must* be restarted after opting into MU
> even if
> > you're *not* prompted to.
> > If there's a Permissions issue, then open IE8 in Elevated
> Mode by using
> > the *right* click 'Run as admin' method.
> > Opting into MU will also allow Office to obtain updates as
> the Office
> > Update site no longer exists.
> >
> > You can ascertain that the system is opted into MU via the
> Windows
> > Update Control Panel applet.
> > With the latest Windows Update Agent installed it will show
> >
> > You receive updates: For Windows and other products from
> Microsoft
> > Update
> >
> >
> > MowGreen
> > ===============
> > *-343-* FDNY
> > Never Forgotten
> > ===============
> >
> > banthecheck.com
> > "Security updates should *never* have *non-security content*
> prechecked"
> >
> >
> >
> > JamesJ wrote:
> >
> > > So it appears I possibly had malware infection in september?
> > > I formatted my HD about that time.
> > >
> > > Some questions on this Microsoft Update problem.
> > > After formatting HD and reinstalling Vista, what is the
> best way
> > get and
> > > install Microsoft Update?
> > > Should I install my Office product and try to get updates
> from there
> > > (which is how I discovered this problem)?
> > > How will I know if MU is what is being used for my updates?
> > >
> > > James
> > >
> > > "MowGreen" <mowgreen(a)nowandzen.com
> <mailto:mowgreen(a)nowandzen.com>
> > <mailto:mowgreen(a)nowandzen.com> <mailto:mowgreen(a)nowandzen.com>>
> > > wrote in message
> news:%23sDiaFwjKHA.1648(a)TK2MSFTNGP05.phx.gbl...
> > > Going by the WU.log that you've posted -
> > >
> > > 1) The system has the previous Version of the Windows
> Update
> > Agent
> > > installed.
> > > 2) It has not been updated since September and the last
> > attempt at
> > > updating failed due to files being used by **another
> process**.
> > > 3) The tray icon that notifies the User about updates
> can not be
> > > created.
> > > 4) The system can not opt into Microsoft Update.
> > >
> > > I'd say that's a *clear* indication that it's having
> issues using
> > > Windows or Microsoft Update.
> > > Frankly speaking, all of the above signs clearly indicates
> > one of the
> > > following
> > >
> > > 1) The presence of malware that is preventing the
> system from
> > opting
> > > into MU and preventing it from updating
> > >
> > > 2) The OS is severely/corrupted/damaged.
> > >
> > > It's your system. Do what you want with it.
> > > If I was working on it I would not futz around with any
> > fixes, rather,
> > > I'd make sure that any personal data that the client wants
> > preserved is
> > > backed up.
> > > Then I'd format the HD and reinstall Vista.
> > >
> > >
> > > MowGreen
> > > ===============
> > > *-343-* FDNY
> > > Never Forgotten
> > > ===============
> > >
> > > banthecheck.com
> > > "Security updates should *never* have *non-security
> content*
> > prechecked"
> > >
> > >
> > >
> > > JamesJ wrote:
> > >
> > > > I don't believe I stated that I was having trouble
> using
> > windows
> > > update
> > >
> > > > 2009-09-29 09:31:04:788 3496 dc4 AUClnt
> > WARNING:
> > > Shell_NotifyIcon failed
> > > > (dwMessage=0x0, uFlags=0x3, hr=0x80070002)
> > >
> > > > Seems it only logged from september 2009
> > >
> > >
> > > > I selected 'Selective startup' and unchecked 'Load
> startup
> > items'.
> > > > In the services tab I checked 'Hide all Microsoft
> > services' and
> > > > clicked 'Disable all' which was only AVG Watchdog.
> > > > The same thing happened when I tried to install
> Microsoft
> > > Update... No
> > > > difference.
> > > > Problem with the clean boot is after I rebooted AVG
> Watchdog
> > > reenabled
> > > > itself somehow and
> > > > there were several AVG services running even though
> I did
> > a clean
> > > boot.
> > > >
> > > > I even started up in 'safe mode with networking' and
> > checked Task
> > > > Manager and
> > > > saw no AVG services running and tried again to
> install MU
> > and it
> > > failed
> > > > once again.
> > > > So, at this point I don't believe it's AVG.
> > > > If I recall this same problem happened when I had
> > Microsoft Security
> > > > Essentials installed
> > > > instead of AVG.
> > > >
> > > > James
> > > >
> > > >
> > > >
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