Customer Number
in [Dell]
|
Prev: Pacific Battery
Next: If you were buying new machine...
From: Wayne Brownlee on 4 May 2010 18:16 No this is not spam or a fake. They claim they can not do anything without a customer number. The person he spoke to said with customer number they cannot help. I was on here the first part of April asking about where the best place to buy a new battery. Pacific Battery was where everybody said to go. But, if you go online and ask for reviews it on rates 3.3 out of 10.
From: MJMIII on 4 May 2010 19:37 "Wayne Brownlee" <wbrownlee(a)pldi.net> wrote in message news:ItSdnR-B4sYtAX3WnZ2dnUVZ_jWdnZ2d(a)posted.pioneerinternet2... > No this is not spam or a fake. They claim they can not do anything > without a customer number. The person he spoke to said with customer > number they cannot help. I was on here the first part of April asking > about where the best place to buy a new battery. Pacific Battery was > where everybody said to go. But, if you go online and ask for reviews it > on rates 3.3 out of 10. Nice of you to keep this in the same post! I rarely go by online reviews. That's like reading a movie critics column. I ask outright and judge the responses I get. Your son trashed his receipt and any other correspondence. If you want to point a finger I can show you the direction. To the best of my knowledge no one here has ever has a problem with Pacific, myself included. If you're looking to vent or lay blame, again, I can point you in the right direction. -- "Don't pick a fight with an old man. If he is too old to fight, he'll just kill you."
From: William R. Walsh on 4 May 2010 20:47 Well, then... All I can say is that I have been happy with anything I purchased, and I never had any trouble with customer service. So this news comes as a surprise to me. I'm not arguing, nor saying that this didn't happen--only that it seems really odd! If you really don't think you can get a result, dispute the erroneous charge with the credit card company. William
From: Dddudley on 4 May 2010 21:26 On 5/4/2010 5:16 PM, Wayne Brownlee wrote: > No this is not spam or a fake. They claim they can not do anything without > a customer number. The person he spoke to said with customer number they > cannot help. I was on here the first part of April asking about where the > best place to buy a new battery. Pacific Battery was where everybody said > to go. But, if you go online and ask for reviews it on rates 3.3 out of 10. > Not that I doubt what you're saying... I don't, but there is no way in hell that I would let Pacific Battery (or any other vendor give me the runaround like that). There is a link between the credit card company and the merchant and if they can't verify the sale, it's because they screwed something up or you got a CSR that's lazier than a cut dog. Tell the credit card company your side of it and tell them you are NOT paying it. That may resolve the problem at Pacific's end.
From: Mark Opolo on 5 May 2010 00:55
"Wayne Brownlee" <wbrownlee(a)pldi.net> wrote in message news:ItSdnR-B4sYtAX3WnZ2dnUVZ_jWdnZ2d(a)posted.pioneerinternet2... > No this is not spam or a fake. They claim they can not do anything > without a customer number. The person he spoke to said with customer > number they cannot help. I was on here the first part of April asking > about where the best place to buy a new battery. Pacific Battery was > where everybody said to go. But, if you go online and ask for reviews it > on rates 3.3 out of 10. > I repeat, did he receive 2 batteries............ |