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From: CJB on 10 Jan 2010 18:31
On Jan 10, 10:34 pm, "Peter Crosland" <g6...(a)yahoo.co.uk> wrote:
> "CJB" <chrisjbr...(a)gmail.com> wrote in message
>
> news:3d44724a-ad18-4cb7-b87d-32699888ab8b(a)j24g2000yqa.googlegroups.com...
> Ditching the One Month Three Dongle Deal
>
> I have a one month contract arrangement with Three for a dongle in
> order to access the Internet on my laptop. I pay this using DD.
>
> However with My3 being down for quite long periods due to an upgrade,
> and also with problems accessing My3 due to Three's use of very old
> (and unsupported) security layer SSL 2.0, I am unable to access My3
> reliably in order to check my Internet usage. And I have recently
> exceeded my allowance a tad - at an extra cost of £8 over my top-up
> charge.
>
> Therefore I am thinking of ditching the dongle in favour of using a
> PAYG Skypephone S2 as a modem.
>
> But my question is how easy is it to cancel the one month direct debit
> payment to Three?
>
> I have always vowed never to do 'DD' and this is my only one. But I
> keep reading on the web of problems with Three's Customer Services and
> screw ups with payments and contracts, and I am concerned that when I
> request cancellation they may actually cancel the service but may
> continue to keep taking payments from my credit card account.
>
> Are you sure it is a DD and not a continuing payment authority on a debit
> card? Assuming it is a DD call your bank and cancel it and write to the bank
> confirming this as well as writing to Three.The bank is obliged to refund
> any unauthorised charges under a DD authority. If it is a continuing payment
> authority then write to you bank and Three telling them that any authority
> given is now cancelled and any further charges are prohibited.
>
> Peter Crosland

Aha - hmm - I remember CPA's are the nightmare. I paid for the dongle
deal on my Flexaccount Debit Card backed by VISA. I shall visit the 3
shop tomorrow and get the details. The dongle deal is fine (except
they clobber you for high charges having exceeded the allowance), but
the S2 seems to be faster - and cheaper to use. Chris B.
From: Jimbo in the bedroom ... having a nice lie down ... on 10 Jan 2010 18:36



>Thanks - Chris Brady.

get your bank to stop payments....


From: Jimbo in the bedroom ... having a nice lie down ... on 10 Jan 2010 18:39

> but
>the S2 seems to be faster - and cheaper to use. Chris B.

....and you get a much better signal


From: Steve Terry on 10 Jan 2010 20:17
"Jimbo in the bedroom ... having a nice lie down ..."
<jim.gm4dhj(a)googlemail.com> wrote in message
news:hidoel$2k3$1(a)news.eternal-september.org...
>
>> but
>>the S2 seems to be faster - and cheaper to use. Chris B.
>
> ...and you get a much better signal
>
Have you noticed that if you remove the stainless steel battery cover
the S2 looses signal strength.
It must be acting as a ground plain to it's aerial
Which would account for its good rf performance.

Steve Terry
--
Get a free Three 3pay Sim with �2 bonus after �10 top up
http://freeagent.three.co.uk/stand/view/id/5276


From: Peter Crosland on 11 Jan 2010 02:41

"CJB" <chrisjbrady(a)gmail.com> wrote in message
news:d76a30c2-cfb0-4910-bd56-bb95efdd79e3(a)r5g2000yqb.googlegroups.com...
On Jan 10, 10:34 pm, "Peter Crosland" <g6...(a)yahoo.co.uk> wrote:
> "CJB" <chrisjbr...(a)gmail.com> wrote in message
>
> news:3d44724a-ad18-4cb7-b87d-32699888ab8b(a)j24g2000yqa.googlegroups.com...
> Ditching the One Month Three Dongle Deal
>
> I have a one month contract arrangement with Three for a dongle in
> order to access the Internet on my laptop. I pay this using DD.
>
> However with My3 being down for quite long periods due to an upgrade,
> and also with problems accessing My3 due to Three's use of very old
> (and unsupported) security layer SSL 2.0, I am unable to access My3
> reliably in order to check my Internet usage. And I have recently
> exceeded my allowance a tad - at an extra cost of �8 over my top-up
> charge.
>
> Therefore I am thinking of ditching the dongle in favour of using a
> PAYG Skypephone S2 as a modem.
>
> But my question is how easy is it to cancel the one month direct debit
> payment to Three?
>
> I have always vowed never to do 'DD' and this is my only one. But I
> keep reading on the web of problems with Three's Customer Services and
> screw ups with payments and contracts, and I am concerned that when I
> request cancellation they may actually cancel the service but may
> continue to keep taking payments from my credit card account.
>
> Are you sure it is a DD and not a continuing payment authority on a debit
> card? Assuming it is a DD call your bank and cancel it and write to the
> bank
> confirming this as well as writing to Three.The bank is obliged to refund
> any unauthorised charges under a DD authority. If it is a continuing
> payment
> authority then write to you bank and Three telling them that any authority
> given is now cancelled and any further charges are prohibited.
>
> Peter Crosland

Aha - hmm - I remember CPA's are the nightmare. I paid for the dongle
deal on my Flexaccount Debit Card backed by VISA. I shall visit the 3
shop tomorrow and get the details. The dongle deal is fine (except
they clobber you for high charges having exceeded the allowance), but
the S2 seems to be faster - and cheaper to use. Chris B.

The crucial point is to give them notice of the cancellation of the
contract, and CPA in writing not just verbally. That way if it ever goes
further it is much easier to prove.

Peter Crosland


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