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From: Hugh Browton on 24 Mar 2010 14:58

Dear All �

A client used to use UKOnline as her ISP, and when she sent mail she sent it
via UKOnline's SMTP server. However, her email address continued to be at
Dircon, so she POP collected from Dircon.

Mail was replied to back to Dircon as her emails presumably had a Reply-To
field directing email back to Dircon.

Recently she moved to Sky. (Not my advice, but what can you do?). We edited
her email settings to she collects still from POP-Dircon, but sends via
SMTP-Sky. (ie we replaced SMTP-UKOnline by SMTP-Sky). Only change in Apple
Mail as far as I can remember (and why would I change anything else?)

Now all reply mails come back to her at her Sky email address (not her Dircon
address).

Have I changed erroneously something in Apple Mail, or, perhaps do Sky strip
out Reply-To addresses which aren't them? Or what?

Ideas, please.

TIA

--
regards
hugh
hugh at clarity point uk point co
(by the sea) (using Hogwasher)

"The question of whether Machines Can Think... is about as relevant as the
question of whether Submarines Can Swim." Edsger Dijkstra (1930-2002)

From: T i m on 24 Mar 2010 15:09
On Wed, 24 Mar 2010 18:58:18 +0000, Hugh Browton <useneth@**.not.uk>
wrote:

>
>Dear All �
>
>A client used to use UKOnline as her ISP, and when she sent mail she sent it
>via UKOnline's SMTP server. However, her email address continued to be at
>Dircon, so she POP collected from Dircon.
>
>Mail was replied to back to Dircon as her emails presumably had a Reply-To
>field directing email back to Dircon.
>
>Recently she moved to Sky. (Not my advice, but what can you do?). We edited
>her email settings to she collects still from POP-Dircon, but sends via
>SMTP-Sky. (ie we replaced SMTP-UKOnline by SMTP-Sky). Only change in Apple
>Mail as far as I can remember (and why would I change anything else?)
>
>Now all reply mails come back to her at her Sky email address (not her Dircon
>address).
>
>Have I changed erroneously something in Apple Mail, or, perhaps do Sky strip
>out Reply-To addresses which aren't them? Or what?
>
>Ideas, please.
>
I don't know Apple Mail but it if it's like most other mail clients
there is probably a 'default' user id that would probably also control
the 'reply to' bit.

This can usually be managed manually when creating a new mail
(pull-down at the end of the 'from' line) and choosing which user you
want to be in that instance (all could use the same SMTP server for
outgoing but might have different 'reply to's).

Probably miles out though. ;-(

Cheers, T i m
From: Peter Ceresole on 24 Mar 2010 15:35
Hugh Browton <useneth@**.not.uk> wrote:

> Now all reply mails come back to her at her Sky email address (not her Dircon
> address).

Maybe a brute force Reply-to header will do the trick? Can't that be
configured into Mail? I do it using Eudora when I send from my
Bluewin.ch account.
--
Peter
From: Bob Wardrope on 24 Mar 2010 16:52
Hugh Browton wrote:
>
> Dear All �
>
> A client used to use UKOnline as her ISP, and when she sent mail she sent it
> via UKOnline's SMTP server. However, her email address continued to be at
> Dircon, so she POP collected from Dircon.
>
> Mail was replied to back to Dircon as her emails presumably had a Reply-To
> field directing email back to Dircon.
>
> Recently she moved to Sky. (Not my advice, but what can you do?). We edited
> her email settings to she collects still from POP-Dircon, but sends via
> SMTP-Sky. (ie we replaced SMTP-UKOnline by SMTP-Sky). Only change in Apple
> Mail as far as I can remember (and why would I change anything else?)
>
> Now all reply mails come back to her at her Sky email address (not her Dircon
> address).
>
> Have I changed erroneously something in Apple Mail, or, perhaps do Sky strip
> out Reply-To addresses which aren't them? Or what?
>
> Ideas, please.
>
Don't Sky use some form of Google mail, which if it's similar to VMs
version (VogonMail :-( ) is not standards compliant and can do some very
strange things indeed.

Bob W
From: Peter Ceresole on 24 Mar 2010 17:19
Peter Ceresole <peter(a)cara.demon.co.uk> wrote:

> Maybe a brute force Reply-to header will do the trick? Can't that be
> configured into Mail? I do it using Eudora when I send from my
> Bluewin.ch account.

I've just looked up how you do that in Mail.app. Bloody hell- Terminal?
I'm sticking to Eudora. But anyway, you can do it for her- only needs
doing once, at least until she decides to dump her Dircon address.
--
Peter
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