Error Code 80070424
in [Windows Update]
|
From: PA Bear [MS MVP] on 21 Dec 2009 20:43 80070424 - ERROR_SERVICE_DOES_NOT_EXIST What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Has a(another) Norton or McAfee application ever been installed on this machine (e.g., a free-trial version that came preinstalled when you bought it)? > ...The name of the client is Bit Torrent > 6.3 and I didn't get this error prior to having installed this client. If you're trying to download updates via Bit Torrent*, you're out in la-la-land. See http://www.microsoft.com/protect/yourself/downloads/filesharing.mspx & http://blogs.technet.com/mmpc/archive/2008/10/06/the-cost-of-free-software.aspx -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com Norm wrote: > I am running Vista Home Premium (SP2) The name of the client is Bit > Torrent > 6.3 and I didn't get this error prior to having installed this client. I > have not performed a sys restore yet. I run Spy Bot S&D from time to time > but I added Spy Bot when I first purchased the PC in May so I don't think > it's the problem. I removed Norton and added Avast on the day of purchase > as well without problems so for all intense purposes, Bit Torrent could be > the culprit here. > > BroMow wrote: >> Providing the edition of Windows installed along with it's Service Pack >> level helps us to help *you*. >> >> The 80070424 error usually occurs on 64 bit Vista systems because >> TrustedInstaller.exe is either irreparably damaged or disabled. >> >> Norm wrote: >>> I keep getting this Windows update error every time I boot my PC. In the >>> window, it says Windows can't check for updates. Does anyone have any >>> ideas? >>> >>> Recently I installed BitTorrent so could that be my problem? >> .
From: Norm on 22 Dec 2009 11:11 I downloaded malwarebytes and did a scan as you said. It shows errors that will not be removed or repaired unless I purchase the key. Last night I uninstalled BitTorrent and cleaned the residue files and registry entries left over from the install. Then I just completed a sys restore back to Dec 9th as the error message shows the last Windows update took place on Dec 11th but the arror message still appears. Not sure where to go now. "Michael" wrote: > Norm, where did you d/l Bit torrent? Search Google for Malwarebytes. > Download the free version and do a full scan. Also uninstall Bit Torrent > and do a search for utorrent. > > -- > > > "Don't pick a fight with an old man. > If he is too old to fight, he'll just kill you." > > > "Norm" <Norm(a)discussions.microsoft.com> wrote in message > news:73A100D7-5049-4AF4-916A-3B9DE98315DD(a)microsoft.com... > > Sorry folks, > > > > I am running Vista Home Premium (SP2) The name of the client is Bit > > Torrent > > 6.3 and I didn't get this error prior to having installed this client. I > > have > > not performed a sys restore yet. I run Spy Bot S&D from time to time but I > > added Spy Bot when I first purchased the PC in May so I don't think it's > > the > > problem. I removed Norton and added Avast on the day of purchase as well > > without problems so for all intense purposes, Bit Torrent could be the > > culprit here. > > > > "MowGreen" wrote: > > > >> Providing the edition of Windows installed along with it's Service Pack > >> level helps us to help *you*. > >> > >> The 80070424 error usually occurs on 64 bit Vista systems because > >> TrustedInstaller.exe is either irreparably damaged or disabled. > >> > >> MowGreen > >> =============== > >> *-343-* FDNY > >> Never Forgotten > >> =============== > >> > >> banthecheck.com > >> "Security updates should *never* have *non-security content* prechecked" > >> > >> > >> > >> Norm wrote: > >> > I keep getting this Windows update error every time I boot my PC. In > >> > the > >> > window, it says Windows can't check for updates. Does anyone have any > >> > ideas? > >> > > >> > Recently I installed BitTorrent so could that be my problem? > >> . > >>
From: Michael on 22 Dec 2009 12:18 I've never ever run across malwarebytes asking for a key?????? Did you download it from here? http://www.malwarebytes.org/ -- "Don't pick a fight with an old man. If he is too old to fight, he'll just kill you." "Norm" <Norm(a)discussions.microsoft.com> wrote in message news:580AD492-9EEF-466D-85FC-E280986B5A48(a)microsoft.com... > I downloaded malwarebytes and did a scan as you said. It shows errors that > will not be removed or repaired unless I purchase the key. Last night I > uninstalled BitTorrent and cleaned the residue files and registry entries > left over from the install. Then I just completed a sys restore back to > Dec > 9th as the error message shows the last Windows update took place on Dec > 11th > but the arror message still appears. Not sure where to go now. > > > > "Michael" wrote: > >> Norm, where did you d/l Bit torrent? Search Google for Malwarebytes. >> Download the free version and do a full scan. Also uninstall Bit Torrent >> and do a search for utorrent. >> >> -- >> >> >> "Don't pick a fight with an old man. >> If he is too old to fight, he'll just kill you." >> >> >> "Norm" <Norm(a)discussions.microsoft.com> wrote in message >> news:73A100D7-5049-4AF4-916A-3B9DE98315DD(a)microsoft.com... >> > Sorry folks, >> > >> > I am running Vista Home Premium (SP2) The name of the client is Bit >> > Torrent >> > 6.3 and I didn't get this error prior to having installed this client. >> > I >> > have >> > not performed a sys restore yet. I run Spy Bot S&D from time to time >> > but I >> > added Spy Bot when I first purchased the PC in May so I don't think >> > it's >> > the >> > problem. I removed Norton and added Avast on the day of purchase as >> > well >> > without problems so for all intense purposes, Bit Torrent could be the >> > culprit here. >> > >> > "MowGreen" wrote: >> > >> >> Providing the edition of Windows installed along with it's Service >> >> Pack >> >> level helps us to help *you*. >> >> >> >> The 80070424 error usually occurs on 64 bit Vista systems because >> >> TrustedInstaller.exe is either irreparably damaged or disabled. >> >> >> >> MowGreen >> >> =============== >> >> *-343-* FDNY >> >> Never Forgotten >> >> =============== >> >> >> >> banthecheck.com >> >> "Security updates should *never* have *non-security content* >> >> prechecked" >> >> >> >> >> >> >> >> Norm wrote: >> >> > I keep getting this Windows update error every time I boot my PC. In >> >> > the >> >> > window, it says Windows can't check for updates. Does anyone have >> >> > any >> >> > ideas? >> >> > >> >> > Recently I installed BitTorrent so could that be my problem? >> >> . >> >>
From: PA Bear [MS MVP] on 22 Dec 2009 12:08 > I downloaded malwarebytes and did a scan as you said. It shows errors that > will not be removed or repaired unless I purchase the key. Assuming you downloaded MBAM from http://www.malwarebytes.org/mbam.php and ONLY from http://www.malwarebytes.org/mbam.php, that's the work of your infector, not MBAM! System Restore is NOT going to resolve this infection! NB: If you had no anti-virus application installed or the subscription had expired *when the machine first got infected* and/or your subscription has since expired and/or the machine's not been kept fully-patched at Windows Update, don't waste your time with any of the below: Format & reinstall Windows. A Repair Install will NOT help! Microsoft PCSafety provides home users (only) with no-charge support in dealing with malware infections such as viruses, spyware (including unwanted software), and adware. https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1 Also available via... Consumer Security Support home page https://consumersecuritysupport.microsoft.com/ Otherwise... 1. See if you can download/run the MSRT manually: http://www.microsoft.com/security/malwareremove/default.mspx NB: Run the FULL scan, not the QUICK scan! You may need to download the MSRT on a non-infected machine, then transfer MRT.EXE to the infected machine and rename it to SCAN.EXE before running it. 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe Mode with Networking, if need be: http://onecare.live.com/site/en-us/center/howsafe.htm 2b. Vista or Win7=> Run this scan instead: http://onecare.live.com/site/en-us/center/whatsnew.htm 3. Now run a thorough check for hijackware, including posting requested logs in an appropriate forum, not here. Checking for/Help with Hijackware: • http://mvps.org/winhelp2002/unwanted.htm • http://inetexplorer.mvps.org/tshoot.html • http://www.mvps.org/sramesh2k/Malware_Defence.htm • http://www.elephantboycomputers.com/page2.html#Removing_Malware **Chances are you will need to seek expert assistance in http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, http://www.spywarewarrior.com/viewforum.php?f=5, http://www.dslreports.com/forum/cleanup, http://www.bluetack.co.uk/forums/index.php, http://aumha.net/viewforum.php?f=30 or other appropriate forums.** If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA) computer repair shop. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com Norm wrote: > I downloaded malwarebytes and did a scan as you said. It shows errors that > will not be removed or repaired unless I purchase the key. Last night I > uninstalled BitTorrent and cleaned the residue files and registry entries > left over from the install. Then I just completed a sys restore back to > Dec > 9th as the error message shows the last Windows update took place on Dec > 11th but the arror message still appears. Not sure where to go now. > > > > "Michael" wrote: > >> Norm, where did you d/l Bit torrent? Search Google for Malwarebytes. >> Download the free version and do a full scan. Also uninstall Bit Torrent >> and do a search for utorrent. >> >> -- >> >> >> "Don't pick a fight with an old man. >> If he is too old to fight, he'll just kill you." >> >> >> "Norm" <Norm(a)discussions.microsoft.com> wrote in message >> news:73A100D7-5049-4AF4-916A-3B9DE98315DD(a)microsoft.com... >>> Sorry folks, >>> >>> I am running Vista Home Premium (SP2) The name of the client is Bit >>> Torrent >>> 6.3 and I didn't get this error prior to having installed this client. I >>> have >>> not performed a sys restore yet. I run Spy Bot S&D from time to time but >>> I >>> added Spy Bot when I first purchased the PC in May so I don't think it's >>> the >>> problem. I removed Norton and added Avast on the day of purchase as well >>> without problems so for all intense purposes, Bit Torrent could be the >>> culprit here. >>> >>> "MowGreen" wrote: >>> >>>> Providing the edition of Windows installed along with it's Service Pack >>>> level helps us to help *you*. >>>> >>>> The 80070424 error usually occurs on 64 bit Vista systems because >>>> TrustedInstaller.exe is either irreparably damaged or disabled. >>>> >>>> MowGreen >>>> =============== >>>> *-343-* FDNY >>>> Never Forgotten >>>> =============== >>>> >>>> banthecheck.com >>>> "Security updates should *never* have *non-security content* >>>> prechecked" >>>> >>>> >>>> >>>> Norm wrote: >>>>> I keep getting this Windows update error every time I boot my PC. In >>>>> the >>>>> window, it says Windows can't check for updates. Does anyone have any >>>>> ideas? >>>>> >>>>> Recently I installed BitTorrent so could that be my problem? >>>> .
From: Norm on 23 Dec 2009 09:16 Ok Folks, here is the situation as complete as I can make it. I never had a firewall other then Windows Firewall. I always had an Anti-virus software running (Avast) and the definition file is updated every day. I went to the Malware site you displayed and downloaded the free version, ran a complete scan of my system and repaired all entries identidied, I uninstalled Bit Torrent and cleaned the residue files did a restore and the Error Code still appears. So is my last resort to do a complete re-installation of Vista? By the way I do appreaciate the help you've offered. "PA Bear [MS MVP]" wrote: > > I downloaded malwarebytes and did a scan as you said. It shows errors that > > will not be removed or repaired unless I purchase the key. > > Assuming you downloaded MBAM from http://www.malwarebytes.org/mbam.php and > ONLY from http://www.malwarebytes.org/mbam.php, that's the work of your > infector, not MBAM! > > System Restore is NOT going to resolve this infection! > > NB: If you had no anti-virus application installed or the subscription had > expired *when the machine first got infected* and/or your subscription has > since expired and/or the machine's not been kept fully-patched at Windows > Update, don't waste your time with any of the below: Format & reinstall > Windows. A Repair Install will NOT help! > > Microsoft PCSafety provides home users (only) with no-charge support in > dealing with malware infections such as viruses, spyware (including unwanted > software), and adware. > https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1 > > Also available via... > > Consumer Security Support home page > https://consumersecuritysupport.microsoft.com/ > > Otherwise... > > 1. See if you can download/run the MSRT manually: > http://www.microsoft.com/security/malwareremove/default.mspx > > NB: Run the FULL scan, not the QUICK scan! You may need to download the > MSRT on a non-infected machine, then transfer MRT.EXE to the infected > machine and rename it to SCAN.EXE before running it. > > 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!) > in Safe Mode with Networking, if need be: > http://onecare.live.com/site/en-us/center/howsafe.htm > > 2b. Vista or Win7=> Run this scan instead: > http://onecare.live.com/site/en-us/center/whatsnew.htm > > 3. Now run a thorough check for hijackware, including posting requested logs > in an appropriate forum, not here. > > Checking for/Help with Hijackware: > • http://mvps.org/winhelp2002/unwanted.htm > • http://inetexplorer.mvps.org/tshoot.html > • http://www.mvps.org/sramesh2k/Malware_Defence.htm > • http://www.elephantboycomputers.com/page2.html#Removing_Malware > > **Chances are you will need to seek expert assistance in > http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, > http://www.spywarewarrior.com/viewforum.php?f=5, > http://www.dslreports.com/forum/cleanup, > http://www.bluetack.co.uk/forums/index.php, > http://aumha.net/viewforum.php?f=30 or other appropriate forums.** > > If these procedures look too complex - and there is no shame in admitting > this isn't your cup of tea - take the machine to a local, reputable and > independent (i.e., not BigBoxStoreUSA) computer repair shop. > -- > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > www.banthecheck.com > > > Norm wrote: > > I downloaded malwarebytes and did a scan as you said. It shows errors that > > will not be removed or repaired unless I purchase the key. Last night I > > uninstalled BitTorrent and cleaned the residue files and registry entries > > left over from the install. Then I just completed a sys restore back to > > Dec > > 9th as the error message shows the last Windows update took place on Dec > > 11th but the arror message still appears. Not sure where to go now. > > > > > > > > "Michael" wrote: > > > >> Norm, where did you d/l Bit torrent? Search Google for Malwarebytes. > >> Download the free version and do a full scan. Also uninstall Bit Torrent > >> and do a search for utorrent. > >> > >> -- > >> > >> > >> "Don't pick a fight with an old man. > >> If he is too old to fight, he'll just kill you." > >> > >> > >> "Norm" <Norm(a)discussions.microsoft.com> wrote in message > >> news:73A100D7-5049-4AF4-916A-3B9DE98315DD(a)microsoft.com... > >>> Sorry folks, > >>> > >>> I am running Vista Home Premium (SP2) The name of the client is Bit > >>> Torrent > >>> 6.3 and I didn't get this error prior to having installed this client. I > >>> have > >>> not performed a sys restore yet. I run Spy Bot S&D from time to time but > >>> I > >>> added Spy Bot when I first purchased the PC in May so I don't think it's > >>> the > >>> problem. I removed Norton and added Avast on the day of purchase as well > >>> without problems so for all intense purposes, Bit Torrent could be the > >>> culprit here. > >>> > >>> "MowGreen" wrote: > >>> > >>>> Providing the edition of Windows installed along with it's Service Pack > >>>> level helps us to help *you*. > >>>> > >>>> The 80070424 error usually occurs on 64 bit Vista systems because > >>>> TrustedInstaller.exe is either irreparably damaged or disabled. > >>>> > >>>> MowGreen > >>>> =============== > >>>> *-343-* FDNY > >>>> Never Forgotten > >>>> =============== > >>>> > >>>> banthecheck.com > >>>> "Security updates should *never* have *non-security content* > >>>> prechecked" > >>>> > >>>> > >>>> > >>>> Norm wrote: > >>>>> I keep getting this Windows update error every time I boot my PC. In > >>>>> the > >>>>> window, it says Windows can't check for updates. Does anyone have any > >>>>> ideas? > >>>>> > >>>>> Recently I installed BitTorrent so could that be my problem? > >>>> . > > . >
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