Error Code 80070424
in [Windows Update]
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From: Michael on 23 Dec 2009 10:17 I think whatever you have may be embedded deep in your system. Before you wipe the drive, wait to see if anyone else can offer you further information. Also, boot into safe mode without networking and run a full malwarebytes scan. What do you mean by you did a restore? -- "Don't pick a fight with an old man. If he is too old to fight, he'll just kill you." "Norm" <Norm(a)discussions.microsoft.com> wrote in message news:ED22A6D0-536A-4195-894A-020D18CFD4F1(a)microsoft.com... > Ok Folks, here is the situation as complete as I can make it. I never had > a > firewall other then Windows Firewall. I always had an Anti-virus software > running (Avast) and the definition file is updated every day. I went to > the > Malware site you displayed and downloaded the free version, ran a complete > scan of my system and repaired all entries identidied, I uninstalled Bit > Torrent and cleaned the residue files did a restore and the Error Code > still > appears. So is my last resort to do a complete re-installation of Vista? > > By the way I do appreaciate the help you've offered. > > "PA Bear [MS MVP]" wrote: > >> > I downloaded malwarebytes and did a scan as you said. It shows errors >> > that >> > will not be removed or repaired unless I purchase the key. >> >> Assuming you downloaded MBAM from http://www.malwarebytes.org/mbam.php >> and >> ONLY from http://www.malwarebytes.org/mbam.php, that's the work of your >> infector, not MBAM! >> >> System Restore is NOT going to resolve this infection! >> >> NB: If you had no anti-virus application installed or the subscription >> had >> expired *when the machine first got infected* and/or your subscription >> has >> since expired and/or the machine's not been kept fully-patched at Windows >> Update, don't waste your time with any of the below: Format & reinstall >> Windows. A Repair Install will NOT help! >> >> Microsoft PCSafety provides home users (only) with no-charge support in >> dealing with malware infections such as viruses, spyware (including >> unwanted >> software), and adware. >> https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1 >> >> Also available via... >> >> Consumer Security Support home page >> https://consumersecuritysupport.microsoft.com/ >> >> Otherwise... >> >> 1. See if you can download/run the MSRT manually: >> http://www.microsoft.com/security/malwareremove/default.mspx >> >> NB: Run the FULL scan, not the QUICK scan! You may need to download the >> MSRT on a non-infected machine, then transfer MRT.EXE to the infected >> machine and rename it to SCAN.EXE before running it. >> >> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan >> (only!) >> in Safe Mode with Networking, if need be: >> http://onecare.live.com/site/en-us/center/howsafe.htm >> >> 2b. Vista or Win7=> Run this scan instead: >> http://onecare.live.com/site/en-us/center/whatsnew.htm >> >> 3. Now run a thorough check for hijackware, including posting requested >> logs >> in an appropriate forum, not here. >> >> Checking for/Help with Hijackware: >> • http://mvps.org/winhelp2002/unwanted.htm >> • http://inetexplorer.mvps.org/tshoot.html >> • http://www.mvps.org/sramesh2k/Malware_Defence.htm >> • http://www.elephantboycomputers.com/page2.html#Removing_Malware >> >> **Chances are you will need to seek expert assistance in >> http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, >> http://www.spywarewarrior.com/viewforum.php?f=5, >> http://www.dslreports.com/forum/cleanup, >> http://www.bluetack.co.uk/forums/index.php, >> http://aumha.net/viewforum.php?f=30 or other appropriate forums.** >> >> If these procedures look too complex - and there is no shame in admitting >> this isn't your cup of tea - take the machine to a local, reputable and >> independent (i.e., not BigBoxStoreUSA) computer repair shop. >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> www.banthecheck.com >> >> >> Norm wrote: >> > I downloaded malwarebytes and did a scan as you said. It shows errors >> > that >> > will not be removed or repaired unless I purchase the key. Last night I >> > uninstalled BitTorrent and cleaned the residue files and registry >> > entries >> > left over from the install. Then I just completed a sys restore back to >> > Dec >> > 9th as the error message shows the last Windows update took place on >> > Dec >> > 11th but the arror message still appears. Not sure where to go now. >> > >> > >> > >> > "Michael" wrote: >> > >> >> Norm, where did you d/l Bit torrent? Search Google for Malwarebytes. >> >> Download the free version and do a full scan. Also uninstall Bit >> >> Torrent >> >> and do a search for utorrent. >> >> >> >> -- >> >> >> >> >> >> "Don't pick a fight with an old man. >> >> If he is too old to fight, he'll just kill you." >> >> >> >> >> >> "Norm" <Norm(a)discussions.microsoft.com> wrote in message >> >> news:73A100D7-5049-4AF4-916A-3B9DE98315DD(a)microsoft.com... >> >>> Sorry folks, >> >>> >> >>> I am running Vista Home Premium (SP2) The name of the client is Bit >> >>> Torrent >> >>> 6.3 and I didn't get this error prior to having installed this >> >>> client. I >> >>> have >> >>> not performed a sys restore yet. I run Spy Bot S&D from time to time >> >>> but >> >>> I >> >>> added Spy Bot when I first purchased the PC in May so I don't think >> >>> it's >> >>> the >> >>> problem. I removed Norton and added Avast on the day of purchase as >> >>> well >> >>> without problems so for all intense purposes, Bit Torrent could be >> >>> the >> >>> culprit here. >> >>> >> >>> "MowGreen" wrote: >> >>> >> >>>> Providing the edition of Windows installed along with it's Service >> >>>> Pack >> >>>> level helps us to help *you*. >> >>>> >> >>>> The 80070424 error usually occurs on 64 bit Vista systems because >> >>>> TrustedInstaller.exe is either irreparably damaged or disabled. >> >>>> >> >>>> MowGreen >> >>>> =============== >> >>>> *-343-* FDNY >> >>>> Never Forgotten >> >>>> =============== >> >>>> >> >>>> banthecheck.com >> >>>> "Security updates should *never* have *non-security content* >> >>>> prechecked" >> >>>> >> >>>> >> >>>> >> >>>> Norm wrote: >> >>>>> I keep getting this Windows update error every time I boot my PC. >> >>>>> In >> >>>>> the >> >>>>> window, it says Windows can't check for updates. Does anyone have >> >>>>> any >> >>>>> ideas? >> >>>>> >> >>>>> Recently I installed BitTorrent so could that be my problem? >> >>>> . >> >> . >>
From: PA Bear [MS MVP] on 23 Dec 2009 13:49 What does "did a restore" mean? If problems persist after running MBAM, see the rest of my previous reply (quoted below). Norm wrote: > Ok Folks, here is the situation as complete as I can make it. I never had > a > firewall other then Windows Firewall. I always had an Anti-virus software > running (Avast) and the definition file is updated every day. I went to > the > Malware site you displayed and downloaded the free version, ran a complete > scan of my system and repaired all entries identidied, I uninstalled Bit > Torrent and cleaned the residue files did a restore and the Error Code > still > appears. So is my last resort to do a complete re-installation of Vista? > > By the way I do appreaciate the help you've offered. > > "PA Bear [MS MVP]" wrote: >> Assuming you downloaded MBAM from http://www.malwarebytes.org/mbam.php >> and >> ONLY from http://www.malwarebytes.org/mbam.php, that's the work of your >> infector, not MBAM! >> >> System Restore is NOT going to resolve this infection! >> >> NB: If you had no anti-virus application installed or the subscription >> had >> expired *when the machine first got infected* and/or your subscription >> has >> since expired and/or the machine's not been kept fully-patched at Windows >> Update, don't waste your time with any of the below: Format & reinstall >> Windows. A Repair Install will NOT help! >> >> Microsoft PCSafety provides home users (only) with no-charge support in >> dealing with malware infections such as viruses, spyware (including >> unwanted software), and adware. >> https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1 >> >> Also available via... >> >> Consumer Security Support home page >> https://consumersecuritysupport.microsoft.com/ >> >> Otherwise... >> >> 1. See if you can download/run the MSRT manually: >> http://www.microsoft.com/security/malwareremove/default.mspx >> >> NB: Run the FULL scan, not the QUICK scan! You may need to download the >> MSRT on a non-infected machine, then transfer MRT.EXE to the infected >> machine and rename it to SCAN.EXE before running it. >> >> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan >> (only!) >> in Safe Mode with Networking, if need be: >> http://onecare.live.com/site/en-us/center/howsafe.htm >> >> 2b. Vista or Win7=> Run this scan instead: >> http://onecare.live.com/site/en-us/center/whatsnew.htm >> >> 3. Now run a thorough check for hijackware, including posting requested >> logs in an appropriate forum, not here. >> >> Checking for/Help with Hijackware: >> • http://mvps.org/winhelp2002/unwanted.htm >> • http://inetexplorer.mvps.org/tshoot.html >> • http://www.mvps.org/sramesh2k/Malware_Defence.htm >> • http://www.elephantboycomputers.com/page2.html#Removing_Malware >> >> **Chances are you will need to seek expert assistance in >> http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, >> http://www.spywarewarrior.com/viewforum.php?f=5, >> http://www.dslreports.com/forum/cleanup, >> http://www.bluetack.co.uk/forums/index.php, >> http://aumha.net/viewforum.php?f=30 or other appropriate forums.** >> >> If these procedures look too complex - and there is no shame in admitting >> this isn't your cup of tea - take the machine to a local, reputable and >> independent (i.e., not BigBoxStoreUSA) computer repair shop. >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> www.banthecheck.com >> >> >> Norm wrote: >>> I downloaded malwarebytes and did a scan as you said. It shows errors >>> that >>> will not be removed or repaired unless I purchase the key. Last night I >>> uninstalled BitTorrent and cleaned the residue files and registry >>> entries >>> left over from the install. Then I just completed a sys restore back to >>> Dec >>> 9th as the error message shows the last Windows update took place on Dec >>> 11th but the arror message still appears. Not sure where to go now. >>> >>> >>> >>> "Michael" wrote: >>> >>>> Norm, where did you d/l Bit torrent? Search Google for Malwarebytes. >>>> Download the free version and do a full scan. Also uninstall Bit >>>> Torrent >>>> and do a search for utorrent. >>>> >>>> -- >>>> >>>> >>>> "Don't pick a fight with an old man. >>>> If he is too old to fight, he'll just kill you." >>>> >>>> >>>> "Norm" <Norm(a)discussions.microsoft.com> wrote in message >>>> news:73A100D7-5049-4AF4-916A-3B9DE98315DD(a)microsoft.com... >>>>> Sorry folks, >>>>> >>>>> I am running Vista Home Premium (SP2) The name of the client is Bit >>>>> Torrent >>>>> 6.3 and I didn't get this error prior to having installed this client. >>>>> I >>>>> have >>>>> not performed a sys restore yet. I run Spy Bot S&D from time to time >>>>> but >>>>> I >>>>> added Spy Bot when I first purchased the PC in May so I don't think >>>>> it's >>>>> the >>>>> problem. I removed Norton and added Avast on the day of purchase as >>>>> well >>>>> without problems so for all intense purposes, Bit Torrent could be the >>>>> culprit here. >>>>> >>>>> "MowGreen" wrote: >>>>> >>>>>> Providing the edition of Windows installed along with it's Service >>>>>> Pack >>>>>> level helps us to help *you*. >>>>>> >>>>>> The 80070424 error usually occurs on 64 bit Vista systems because >>>>>> TrustedInstaller.exe is either irreparably damaged or disabled. >>>>>> >>>>>> MowGreen >>>>>> =============== >>>>>> *-343-* FDNY >>>>>> Never Forgotten >>>>>> =============== >>>>>> >>>>>> banthecheck.com >>>>>> "Security updates should *never* have *non-security content* >>>>>> prechecked" >>>>>> >>>>>> >>>>>> >>>>>> Norm wrote: >>>>>>> I keep getting this Windows update error every time I boot my PC. In >>>>>>> the >>>>>>> window, it says Windows can't check for updates. Does anyone have >>>>>>> any >>>>>>> ideas? >>>>>>> >>>>>>> Recently I installed BitTorrent so could that be my problem? >>>>>> . >> >> .
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