Error message 80048820
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From: Matteee on 29 Aug 2005 08:47 Any help please...I have recently downloaded 7.5 and I can't sign in. I press repair and get a message telling me that my 'default gateway is offline'. I have tried lots of things, such as unin/reinstall but with no luck? This is now driving me mad...Help!!! My clock is correct.
From: Tech_guy101 on 29 Aug 2005 10:57 Try these steps: 1. Adjust the Microsoft Internet Explorer security settings: a. Start Internet Explorer. b. On the "Tools" menu, click" Internet Options," and then click the "Advanced" tab. c. In the "Security" section, verify the following settings: - Clear the "Check for server certificate revocation" check box. - Select the "Use SSL 2.0" check box. - Select the "Use SSL 3.0" check box. d. Click "OK" to close the window. 2. Reregister SSL security libraries. To do this, follow these steps: 1. Exit MSN Messenger. 2. Click "Start" in the Windows menu, and then click "Run". 3. In the "Open" box, please type the exact command below (take note of the spaces and spelling), and press "OK": regsvr32 softpub.dll wintrust.dll initpki.dll -tech_guy101- "Matteee" <Matteee(a)discussions.microsoft.com> wrote in message news:36FDA7CD-C0EC-4AD8-873B-D84559F502D1(a)microsoft.com... > Any help please...I have recently downloaded 7.5 and I can't sign in. I press > repair and get a message telling me that my 'default gateway is offline'. I > have tried lots of things, such as unin/reinstall but with no luck? This is > now driving me mad...Help!!! My clock is correct.
From: Matteee on 29 Aug 2005 11:15 Tried all of these, but with no joy? Starting to pull my hair out now. Thanks anyway "Tech_guy101" wrote: > Try these steps: > > 1. Adjust the Microsoft Internet Explorer security settings: > > a. Start Internet Explorer. > b. On the "Tools" menu, click" Internet Options," and then click the "Advanced" tab. > c. In the "Security" section, verify the following settings: > > - Clear the "Check for server certificate revocation" check box. > - Select the "Use SSL 2.0" check box. > - Select the "Use SSL 3.0" check box. > > d. Click "OK" to close the window. > > 2. Reregister SSL security libraries. To do this, follow these steps: > > 1. Exit MSN Messenger. > 2. Click "Start" in the Windows menu, and then click "Run". > 3. In the "Open" box, please type the exact command below (take note of the spaces and spelling), and press "OK": > > regsvr32 softpub.dll wintrust.dll initpki.dll > > -tech_guy101- > > "Matteee" <Matteee(a)discussions.microsoft.com> wrote in message news:36FDA7CD-C0EC-4AD8-873B-D84559F502D1(a)microsoft.com... > > Any help please...I have recently downloaded 7.5 and I can't sign in. I press > > repair and get a message telling me that my 'default gateway is offline'. I > > have tried lots of things, such as unin/reinstall but with no luck? This is > > now driving me mad...Help!!! My clock is correct
From: helen on 30 Aug 2005 13:38 i cant get my msn to sign in because it says my default gateway is offline and i have been using msn mesenger for a number of months and it has only jus happend. i have tried all the sugested help and i have had no luck, i dont no why my problem has occured and i really need help! please thanx you
From: Jonathan Kay [MVP] on 30 Aug 2005 14:29
Hi Helen, Since you can't immediately login, remember that you can try logging into the Web Messenger, at least until you can restore your normal Messenger functionality: http://webmessenger.msn.com However, here are some suggestions you should check/try if you haven't already. 1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set. 2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase). 3. Change your password @ https://login.passport.com/ChangePW.srf to something smaller (under 10-12 characters), then try signing in again. 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case. 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try restarting it and see if that helps the situation. You also might try uninstalling an installed firewall, to verify that it isn't causing a problem (even if it is disabled). 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button. 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK. 8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK and do the same for the following: regsvr32 wintrust.dll regsvr32 initpki.dll regsvr32 MSXML3.dll ____________________________________________ Jonathan Kay Microsoft MVP - MSN Messenger/Windows Messenger Associate Expert http://www.microsoft.com/windowsxp/expertzone/ Messenger Resources - http://messenger.jonathankay.com All posts unless otherwise specified are (c) 2005 Jonathan Kay. You *must* contact me for redistribution rights. "helen" <helen(a)discussions.microsoft.com> wrote in message news:BD63B731-0356-4B60-9EEC-DC622BC504AA(a)microsoft.com... >i cant get my msn to sign in because it says my default gateway is offline > and i have been using msn mesenger for a number of months and it has only jus > happend. i have tried all the sugested help and i have had no luck, i dont no > why my problem has occured and i really need help! please > thanx you |