Exchange server problems
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From: Robert Li [MSFT] on 30 May 2007 06:50 Hi Jack, Thanks for updating. I am glad to know the server works fine now. I'd like to make a summary of the post. Problem: When you expand Public Folder in Exchange System Manager, you encountered the following error. Exchange System Manager --------------------------- The operation failed because of an HTTP error 422. Facility: Exchange System Manager ID no: c1030af4 Exchange System Manager You also got error message on Outlook. Cause: The Exchange database corrupted. Solution: 1. Run the following commands eseutil /mh "E:\Program Files\Exchsrvr\MDBDATA\pub1.edb" eseutil /g "E:\Program Files\Exchsrvr\MDBDATA\pub1.edb" eseutil /p "E:\Program Files\Exchsrvr\MDBDATA\pub1.edb" 2. Modify msExchESEParamMaxCursors on the affected storage group (in ADSIedit) to 52800 and let's see if the error continues. Based on my knowledge, if you mean two or more Exchange mailboxes in one Outlook profile, actually I am afraid that Outlook does not allow two Exchange accounts in one Outlook profile as only one Exchange connection is allowed in one Outlook session. Hence you may separate these two Exchange accounts in different profiles. However, as a work around, you can add the second Exchange mailbox in the Outlook profile. For detailed steps, please refer to the following Knowledge Base Article: How to Manage Multiple Exchange Mailbox Accounts http://support.microsoft.com/?id=291626 Note: Some users have multiple e-mail accounts on the same Microsoft Exchange Server. Although you can only have one service in your Exchange Server profile, it is possible to access all of your accounts with Microsoft Outlook without having to log on separately to each account. If you have any concern for this new question, please understanding our newsgroup is allow only one issue post, this is good for users to get quick solution. So I recommend you to open a new post in our newsgroup. Thanks for your understanding. If you need further assistance, please don't hesitate to let me know. Best regards, Robert Li(MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- <X-Tomcat-ID: 49207509 <References: <12FF2041-5BD6-46CD-8AFD-A654AB390E5C(a)microsoft.com> <lnZEP0RnHHA.5168(a)TK2MSFTNGHUB02.phx.gbl> <43B2CC3F-7BE0-4C6B-877D-37CA0179D44A(a)microsoft.com> <7SN6AYfnHHA.1144(a)TK2MSFTNGHUB02.phx.gbl> <4953B71D-9D8A-4AE5-B592-AEDDDAC66946(a)microsoft.com> <mKIKmdrnHHA.1144(a)TK2MSFTNGHUB02.phx.gbl> <31A4475A-C8EE-4060-85EB-EA72468825C9(a)microsoft.com> <9TGLppMoHHA.1428(a)TK2MSFTNGHUB02.phx.gbl> <B4958CE5-2735-4A1D-8B55-15322516782E(a)microsoft.com> <A#XZRiRoHHA.1144(a)TK2MSFTNGHUB02.phx.gbl> <BF85D09F-A218-4F4D-8494-B26C88EC95AC(a)microsoft.com> <MIME-Version: 1.0 <Content-Type: text/plain <Content-Transfer-Encoding: 7bit <From: v-robeli(a)online.microsoft.com (Robert Li [MSFT]) <Organization: Microsoft <Date: Tue, 29 May 2007 03:26:05 GMT <Subject: RE: Exchange server problems <X-Tomcat-NG: microsoft.public.windows.server.sbs <Message-ID: <ZA3EbEaoHHA.564(a)TK2MSFTNGHUB02.phx.gbl> <Newsgroups: microsoft.public.windows.server.sbs <Lines: 402 <Path: TK2MSFTNGHUB02.phx.gbl <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:39954 <NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122 < <Hi Jacques, < <Thank for updating. < <I researched the MPS Report you sent to me and found MSExchangeIS Event <ID:1160 and 1107. <Please take the following steps: < <Step 1: Please make a clean boot on Exchange server to make sure the <problem is not caused by some third party software. < <1. Click Start->Run...->type msconfig and press Enter. <2. Click Services tab and select Hide All Microsoft Services and Disable <All third party Services. <3. Click Startup tab and Disable All startup items. <4. Click OK and choose Restart. <5. After reboot, check whether the problem still occurs. <6. If there are no more problems, please use the above steps to enable <services and startup items one by one in order to figure out the root cause <of this issue < <Step 2: If you have Sybari Antigen installed, please temperialy uninstall <it and delete the Sybari Software installation folder. Then check again. <Step 3: Please rerun the following command to see if there is no new error <on Exchange database. < <1. Run eseutil /d for the first mailbox store after dismounting it. < <C:\Program Files\exchsrvr\BIN>isinteg -s (servername) -fix -test alltests < <Step 4: Modify msExchESEParamMaxCursors on the affected storage group (in <ADSIedit) to 52800 and let's see if the error continues. You should restart <the IS after making this change. < <1. Use ADSI Edit to browse to Configuration -> Services -> Microsoft <Exchange -> <your Exchange organization> -> Administrative Groups -> First <Administrative Group <2. Right click First Administrative Group and select properties. <3. On the Attribute Editor tab. <4. Go to msExchESEParamMaxCursors and the value should be, "not set" <5. Change the setting to 52800 <6. Restart IS <7. Monitor for errors. < <You can download ADSIEDIT tool from the following link: <http://www.microsoft.com/downloads/details.aspx?FamilyId=6EC50B78-8BE1-4E81 - <B3BE-4E7AC4F0912D&displaylang=en < <More information: < <Adsiedit Overview <http://technet2.microsoft.com/WindowsServer/en/library/ebca3324-5427-471a-b c <19-9aa1decd3d401033.mspx?mfr=true < <I researched the backup log and Event ID: 217, please install the following <hotfix. < <Step 1: Install the hotfix KB 889528 < <You cannot successfully perform an online backup of the information ID: 217 <is logged < <http://support.microsoft.com/default.aspx?scid=kb;en-us;889528 < <Step 2: Please install the latest VSS hotfixes. < <For SBS 2003 SP0: < <A Volume Shadow Copy Service (VSS) update package is available for ... <http://support.microsoft.com/?id=833167 < <A Volume Shadow Copy Service (VSS) update-2 package is available <http://support.microsoft.com/default.aspx?scid=kb;en-us;887827 < <For SBS 2003 SP1: < <Update is available that fixes various Volume Shadow Copy Service issues in <Windows Server 2003 <http://support.microsoft.com/default.aspx?scid=kb;en-us;891957 < <913648 A new Volume Shadow Copy Service update is now available that <fixes various Volume Shadow Copy Service problems in Windows Server 2003 <http://support.microsoft.com/default.aspx?scid=kb;EN-US;913648 < <Note: Some hoxfixes are not available from Microsoft website, you need to <contact CSS to obtain them. < <Hope the suggestion helps. < <I am looking forward to hear from you. < <If you need further assistance, please don't hesitate to let me know. < <Best regards, < <Robert Li(MSFT) < <Microsoft CSS Online Newsgroup Support < <Get Secure! - www.microsoft.com/security < <===================================================== < <This newsgroup only focuses on SBS technical issues. If you have issues <regarding other Microsoft products, you'd better post in the corresponding <newsgroups so that they can be resolved in an efficient and timely manner. <You can locate the newsgroup here: <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx < <When opening a new thread via the web interface, we recommend you check the <"Notify me of replies" box to receive e-mail notifications when there are <any updates in your thread. When responding to posts via your newsreader, <please "Reply to Group" so that others may learn and benefit from your <issue. < <Microsoft engineers can only focus on one issue per thread. Although we <provide other information for your reference, we recommend you post <different incidents in different threads to keep the thread clean. In doing <so, it will ensure your issues are resolved in a timely manner. < <For urgent issues, you may want to contact Microsoft CSS directly. Please <check http://support.microsoft.com for regional support phone numbers. < <Any input or comments in this thread are highly appreciated. < <===================================================== < <This posting is provided "AS IS" with no warranties, and confers no rights. < <-------------------- <<Thread-Topic: Exchange server problems <<thread-index: AcehNlozPMcgfFAOSl+uxMaM5B9f6Q== <<X-WBNR-Posting-Host: 207.46.193.207 <<From: =?Utf-8?B?SmFjcXVlcyBDaGF0ZW5heQ==?= <<JacquesChatenay(a)discussions.microsoft.com> <<References: <12FF2041-5BD6-46CD-8AFD-A654AB390E5C(a)microsoft.com> <<lnZEP0RnHHA.5168(a)TK2MSFTNGHUB02.phx.gbl> <<43B2CC3F-7BE0-4C6B-877D-37CA0179D44A(a)microsoft.com> <<7SN6AYfnHHA.1144(a)TK2MSFTNGHUB02.phx.gbl> <<4953B71D-9D8A-4AE5-B592-AEDDDAC66946(a)microsoft.com> <<mKIKmdrnHHA.1144(a)TK2MSFTNGHUB02.phx.gbl> <<31A4475A-C8EE-4060-85EB-EA72468825C9(a)microsoft.com> <<9TGLppMoHHA.1428(a)TK2MSFTNGHUB02.phx.gbl> <<B4958CE5-2735-4A1D-8B55-15322516782E(a)microsoft.com> <<A#XZRiRoHHA.1144(a)TK2MSFTNGHUB02.phx.gbl> <<Subject: RE: Exchange server problems <<Date: Mon, 28 May 2007 07:42:01 -0700 <<Lines: 254 <<Message-ID: <BF85D09F-A218-4F4D-8494-B26C88EC95AC(a)microsoft.com> <<MIME-Version: 1.0 <<Content-Type: text/plain; << charset="Utf-8" <<Content-Transfer-Encoding: 8bit <<X-Newsreader: Microsoft CDO for Windows 2000 <<Content-Class: urn:content-classes:message <<Importance: normal <<Priority: normal <<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826 <<Newsgroups: microsoft.public.windows.server.sbs <<Path: TK2MSFTNGHUB02.phx.gbl <<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:39823 <<NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 <<X-Tomcat-NG: microsoft.public.windows.server.sbs << <<I just reran the report and resent the file let me know if you are still <<having problems << <<Jacques (Jack) Chatenay <<jacques(a)awaredata.com << << <<"Robert Li [MSFT]" wrote: << <<> Hi Jacques, <<> <<> I am sorry that when I open the MPS Report you send me, it says that the <<> file is corrupted and I cannot extract it. Please resend me a MPS Report <to <<> me. You can also post the all the Exchange errors in Event Viewer in <<> newsgroup. For security concern, you can replace your servername with a <<> different one. Thanks for understanding. <<> <<> I am looking forward to hear from you. <<> <<> If you need further assistance, please don¡¯t hesitate to me know. <<> <<> Best regards, <<> <<> Robert Li(MSFT) <<> <<> Microsoft CSS Online Newsgroup Support <<> <<> Get Secure! - www.microsoft.com/security <<> <<> ===================================================== <<> <<> This newsgroup only focuses on SBS technical issues. If you have issues <<> regarding other Microsoft products, you'd better post in the <corresponding <<> newsgroups so that they can be resolved in an efficient and timely <manner. <<> You can locate the newsgroup here: <<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <<> <<> When opening a new thread via the web interface, we recommend you check <the <<> "Notify me of replies" box to receive e-mail notifications when there <are <<> any updates in your thread. When responding to posts via your <newsreader, <<> please "Reply to Group" so that others may learn and benefit from your <<> issue. <<> <<> Microsoft engineers can only focus on one issue per thread. Although we <<> provide other information for your reference, we recommend you post <<> different incidents in different threads to keep the thread clean. In <doing <<> so, it will ensure your issues are resolved in a timely manner. <<> <<> For urgent issues, you may want to contact Microsoft CSS directly. <Please <<> check http://support.microsoft.com for regional support phone numbers. <<> <<> Any input or comments in this thread are highly appreciated. <<> <<> ===================================================== <<> <<> This posting is provided "AS IS" with no warranties, and confers no <rights. <<> <<> -------------------- <<> <Thread-Topic: Exchange server problems <<> <thread-index: Aceg139odsNON24GTXGsCwQ4yu2Z0w== <<> <X-WBNR-Posting-Host: 207.46.19.197 <<> <From: =?Utf-8?B?SmFjcXVlcyBDaGF0ZW5heQ==?= <<> <JacquesChatenay(a)discussions.microsoft.com> <<> <References: <12FF2041-5BD6-46CD-8AFD-A654AB390E5C(a)microsoft.com> <<> <lnZEP0RnHHA.5168(a)TK2MSFTNGHUB02.phx.gbl> <<> <43B2CC3F-7BE0-4C6B-877D-37CA0179D44A(a)microsoft.com> <<> <7SN6AYfnHHA.1144(a)TK2MSFTNGHUB02.phx.gbl> <<> <4953B71D-9D8A-4AE5-B592-AEDDDAC66946(a)microsoft.com> <<> <mKIKmdrnHHA.1144(a)TK2MSFTNGHUB02.phx.gbl> <<> <31A4475A-C8EE-4060-85EB-EA72468825C9(a)microsoft.com> <<> <9TGLppMoHHA.1428(a)TK2MSFTNGHUB02.phx.gbl> <<> <Subject: RE: Exchange server problems <<> <Date: Sun, 27 May 2007 20:23:01 -0700 <<> <Lines: 141 <<> <Message-ID: <B4958CE5-2735-4A1D-8B55-15322516782E(a)microsoft.com> <<> <MIME-Version: 1.0 <<> <Content-Type: text/plain; <<> < charset="Utf-8" <<> <Content-Transfer-Encoding: 7bit <<> <X-Newsreader: Microsoft CDO for Windows 2000 <<> <Content-Class: urn:content-classes:message <<> <Importance: normal <<> <Priority: normal <<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826 <<> <Newsgroups: microsoft.public.windows.server.sbs <<> <Path: TK2MSFTNGHUB02.phx.gbl <<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:39728 <<> <NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 <<> <X-Tomcat-NG: microsoft.public.windows.server.sbs <<> < <<> <Robert <<> < <<> <I sent both of these reports on the 25th I have just resent them now if <<> you <<> <do not receive them please let me know and I will try a 3rd time <<> < <<> <Jack <<> < <<> <Jacques (Jack) Chatenay <<> <jacques(a)awaredata.com <<> < <<> < <<> <"Robert Li [MSFT]" wrote: <<> < <<> <> Hi Jack, <<> <> <<> <> Thanks for updating. <<> <> <<> <> I am sorry for the delay due to the weekend. <<> <> <<> <> I am sorry for the typo. <<> <> <<> <> Please help me collect the following information: <<> <> <<> <> 1. Please collect the MPS Report on Exchange Servers and send to me. <<> <> <<> <> Please go to the following link to download and collect the MPS <report. <<> <> <<> <http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd 9 <<> <> 15706/MPSRPT_Exchange.EXE <<> <> <<> <> 818742 Overview of the Microsoft Configuration Capture Utility <<> (MPS_REPORTS) <<> <> http://support.microsoft.com/?id=818742 <<> <> <<> <> 2. Please collect the IIS metabase on Exchange Server where you <<> encountered <<> <> the issue and send to me for further analysis: <<> <> <<> <> 1). On Exchange Server, install .NET Framework Version 1.1: <<> <> <<> <http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842 - <<> <> 8157-034d1e7cf3a3&DisplayLang=en. <<> <> 2). Install MBExplorer by installing IIS 6 Resource Kit Tools: <<> <> <<> <http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73 - <<> <> B628-ADE629C89499&displaylang=en. <<> <> 3). Once it is installed, access it from Start, Programs, IIS <Resources, <<> <> Metabase Explorer. <<> <> 4). In the left pane, right click ''LM'' (under your server computer <<> name) <<> <> to choose ''Export to file'', and then save it as IIS.mbk. <<> <> 5). Compress this mbk file and send it to me for analysis. Please let <me <<> <> know the password if you set on this iis mbk file. <<> <> <<> <> Please send the information to v-robeli(a)microsoft.com with subject: <<> <> 39292586-Exchange server problems <<> <> <<> <> I am looking forward to hear from you. <<> <> <<> <> If you need further assistance, please don't hesitate to let me know. <<> <> <<> <> Best regards, <<> <> <<> <> Robert Li(MSFT) <<> <> <<> <> Microsoft CSS Online Newsgroup Support <<> <> <<> <> Get Secure! - www.microsoft.com/security <<> <> <<> <> ===================================================== <<> <> <<> <> This newsgroup only focuses on SBS technical issues. If you have <issues <<> <> regarding other Microsoft products, you'd better post in the <<> corresponding <<> <> newsgroups so that they can be resolved in an efficient and timely <<> manner. <<> <> You can locate the newsgroup here: <<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx <<> <> <<> <> When opening a new thread via the web interface, we recommend you <check <<> the <<> <> "Notify me of replies" box to receive e-mail notifications when there <<> are <<> <> any updates in your thread. When responding to posts via your <<> newsreader, <<> <> please "Reply to Group" so that others may learn and benefit from <your <<> <> issue. <<> <> <<> <> Microsoft engineers can only focus on one issue per thread. Although <we <<> <> provide other information for your reference, we recommend you post <<> <> different incidents in different threads to keep the thread clean. In <<> doing <<> <> so, it will ensure your issues are resolved in a timely manner. <<> <> <<> <> For urgent issues, you may want to contact Microsoft CSS directly. <<> Please <<> <> check http://support.microsoft.com for regional support phone numbers. <<> <> <<> <> Any input or comments in this thread are highly appreciated. <<> <> <<> <> ===================================================== <<> <> <<> <> This posting is provided "AS IS" with no warranties, and confers no <<> rights. <<> <> <<> <> -------------------- <<> <> <Thread-Topic: Exchange server problems <<> <> <thread-index: Aceex7c9uVjmBLImTae6tIkLDbDHDA== <<> <> <X-WBNR-Posting-Host: 207.46.193.207 <<> <> <From: =?Utf-8?B?SmFjcXVlcyBDaGF0ZW5heQ==?= <<> <> <JacquesChatenay(a)discussions.microsoft.com> <<> <> <References: <12FF2041-5BD6-46CD-8AFD-A654AB390E5C(a)microsoft.com> <<> <> <lnZEP0RnHHA.5168(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <43B2CC3F-7BE0-4C6B-877D-37CA0179D44A(a)microsoft.com> <<> <> <7SN6AYfnHHA.1144(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <4953B71D-9D8A-4AE5-B592-AEDDDAC66946(a)microsoft.com> <<> <> <mKIKmdrnHHA.1144(a)TK2MSFTNGHUB02.phx.gbl> <<> <> <Subject: RE: Exchange server problems <<> <> <Date: Fri, 25 May 2007 05:25:01 -0700 <<> <> <Lines: 15 <<> <> <Message-ID: <31A4475A-C8EE-4060-85EB-EA72468825C9(a)microsoft.com> <<> <> <MIME-Version: 1.0 <<> <> <Content-Type: text/plain; <<> <> < charset="Utf-8" <<> <> <Content-Transfer-Encoding: 7bit <<> <> <X-Newsreader: Microsoft CDO for Windows 2000 <<> <> <Content-Class: urn:content-classes:message <<> <> <Importance: normal <<> <> <Priority: normal <<> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826 <<> <> <Newsgroups: microsoft.public.windows.server.sbs <<> <> <Path: TK2MSFTNGHUB02.phx.gbl <<> <> <Xref: TK2MSFTNGHUB02.phx.gbl <microsoft.public.windows.server.sbs:39355 <<> <> <NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149 <<> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs <<> <> < <<> <> <It seems that all users have the problem although as I mentioned I <am <<> just <<> <> <starting set up exchange and have not tested with more than 1 or 2 <<> users <<> <> < <<> <> <On the new computer I was trying with a different account not the <<> Atlantic <<> <> <Meeco Administrator <<> <> < <<> <> <I do not see a way to attacht the file with the information you <<> requested <<> <> <here I will send it to the E-Mail address I found in your profile if <<> this <<> <> is <<> <> <not correct let me know <<> <> < <<> <> <Jack <<> <> < <<> <> < <<> <> < <<> <> < <<> <> < <<> <> <<> <> <<> < <<> <<> << < < |