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From: BDH on 3 Jan 2008 13:23 Windows Server 2K3 SP2 Standard Edition with I.E. SP2 Version 6.0.3790.3959; Server displays the following pop up/error sporactically only to what seems like domain admin users: "Faulting Application IEXPLORE.EXE, version 6.0.3790.3959, faulting module unknown, version 0.0.0.0, fault address 0x53fd380a. Other events are logged as well: 4:39pm Application Hang, Evt 1002 - EasyPrint_3Months.exe; 5:08pm Application Hang, Evt 1002 - rundll32.exe; 5:22pm Application Hang, Evt 1001 - Fault Bucket 395###..; 6:44pm Application Hang, Evt 1002 PPReport.exe; 6:44pm Application Hang, Evt 1001 - Fault bucket 416###...; 7:20pm Application ERROR, Evt 1000 - IEXPLORE.EXE. Other applications that seem to be hanging are PPReport.exe, Rightcad.exe, RCadmin.exe, i_view32.exe. There's no pattern to the occurance or freqencies of when these hang of the Pop up/error message is displayed. I did try the link included with the popup, however, no helpful information was found from Microsoft. There are 2 other servers running the same applications which are published with Citrix that don't experience these issues. Any thoughts or suggestions would be greatly appreciated.
From: BDH on 10 Jan 2008 14:32 "BDH" wrote: > Windows Server 2K3 SP2 Standard Edition with I.E. SP2 Version 6.0.3790.3959; > Server displays the following pop up/error sporactically only to what seems > like domain admin users: "Faulting Application IEXPLORE.EXE, version > 6.0.3790.3959, faulting module unknown, version 0.0.0.0, fault address > 0x53fd380a. Other events are logged as well: 4:39pm Application Hang, Evt > 1002 - EasyPrint_3Months.exe; 5:08pm Application Hang, Evt 1002 - > rundll32.exe; 5:22pm Application Hang, Evt 1001 - Fault Bucket 395###..; > 6:44pm Application Hang, Evt 1002 PPReport.exe; 6:44pm Application Hang, Evt > 1001 - Fault bucket 416###...; 7:20pm Application ERROR, Evt 1000 - > IEXPLORE.EXE. Other applications that seem to be hanging are PPReport.exe, > Rightcad.exe, RCadmin.exe, i_view32.exe. There's no pattern to the occurance > or freqencies of when these hang of the Pop up/error message is displayed. I > did try the link included with the popup, however, no helpful information was > found from Microsoft. There are 2 other servers running the same > applications which are published with Citrix that don't experience these > issues. Any thoughts or suggestions would be greatly appreciated. > >
From: Robert Aldwinckle on 11 Jan 2008 00:00
"BDH" <BDH(a)discussions.microsoft.com> wrote in message news:EB78BE1E-2C85-46CF-9807-50D73074B84C(a)microsoft.com... > Windows Server 2K3 SP2 Standard Edition with I.E. SP2 Version 6.0.3790.3959; > Server displays the following pop up/error sporactically only to what seems > like domain admin users: "Faulting Application IEXPLORE.EXE, version > 6.0.3790.3959, faulting module unknown, version 0.0.0.0, fault address > 0x53fd380a. Typically "module unknown" means the crash occurred due to some kind of interference by a third-party program. E.g. one possible explanation which would give you something the check is that the crash address could represent an offset in a module which was once loaded there, having say a base address at 0x53FD0000. If you are lucky you might find by using a tool such as Process Explorer that you do find a third-party program loaded there occasionally. Of course if it is a case of a module which is loaded and unloaded quickly you will have to be *very* lucky to catch it that way. ; ) Good luck Robert Aldwinckle --- > Other events are logged as well: 4:39pm Application Hang, Evt > 1002 - EasyPrint_3Months.exe; 5:08pm Application Hang, Evt 1002 - > rundll32.exe; 5:22pm Application Hang, Evt 1001 - Fault Bucket 395###..; > 6:44pm Application Hang, Evt 1002 PPReport.exe; 6:44pm Application Hang, Evt > 1001 - Fault bucket 416###...; 7:20pm Application ERROR, Evt 1000 - > IEXPLORE.EXE. Other applications that seem to be hanging are PPReport.exe, > Rightcad.exe, RCadmin.exe, i_view32.exe. There's no pattern to the occurance > or freqencies of when these hang of the Pop up/error message is displayed. I > did try the link included with the popup, however, no helpful information was > found from Microsoft. There are 2 other servers running the same > applications which are published with Citrix that don't experience these > issues. Any thoughts or suggestions would be greatly appreciated. > > |