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From: charles kuchar on 22 Dec 2009 09:54
An update is available. Would yo
like to download and install this
update now?

this message occurs occasionally. I right click it but there is no effect.
I can move the window around the screen but it doesn't change. there is
one large plus sign then hp then several other plus signs the the HP Update
before the message I posted above. I would like to do the HP Update but I
don't know how to get there... charlie

From: Richard Urban on 22 Dec 2009 10:03
If you click on the plus sign does it open a sub item? Is this sub item
selectable? If so, check it and then continue.

--

Richard Urban
Microsoft MVP
Windows Desktop Experience & Security


"charles kuchar" <chaskuchar(a)msn.com> wrote in message
news:651E9FE0-5D1F-4963-BD1D-941252354922(a)microsoft.com...
> An update is available. Would yo
> like to download and install this
> update now?
>
> this message occurs occasionally. I right click it but there is no
> effect. I can move the window around the screen but it doesn't change.
> there is one large plus sign then hp then several other plus signs the the
> HP Update before the message I posted above. I would like to do the HP
> Update but I don't know how to get there... charlie

From: charles kuchar on 22 Dec 2009 10:09
right or left clicking and double clicking does not do anything. anywhere
in the display. it is primary also. it is displaying in this window right
now but does nothing else that I know of. charlie


"Richard Urban" <richardurbanREMOVETHIS(a)hotmail.com> wrote in message
news:e2T55fxgKHA.6136(a)TK2MSFTNGP04.phx.gbl...
> If you click on the plus sign does it open a sub item? Is this sub item
> selectable? If so, check it and then continue.
>
> --
>
> Richard Urban
> Microsoft MVP
> Windows Desktop Experience & Security
>
>
> "charles kuchar" <chaskuchar(a)msn.com> wrote in message
> news:651E9FE0-5D1F-4963-BD1D-941252354922(a)microsoft.com...
>> An update is available. Would yo
>> like to download and install this
>> update now?
>>
>> this message occurs occasionally. I right click it but there is no
>> effect. I can move the window around the screen but it doesn't change.
>> there is one large plus sign then hp then several other plus signs the
>> the HP Update before the message I posted above. I would like to do the
>> HP Update but I don't know how to get there... charlie
>
From: David B. on 22 Dec 2009 10:54
Uninstall HP Update, it is one of those useless bloatware items HP loads on
it's computers and includes with it's printers.

--


--
"charles kuchar" <chaskuchar(a)msn.com> wrote in message
news:651E9FE0-5D1F-4963-BD1D-941252354922(a)microsoft.com...
> An update is available. Would yo
> like to download and install this
> update now?
>
> this message occurs occasionally. I right click it but there is no
> effect. I can move the window around the screen but it doesn't change.
> there is one large plus sign then hp then several other plus signs the the
> HP Update before the message I posted above. I would like to do the HP
> Update but I don't know how to get there... charlie

From: "dgmacmi >" on 22 Dec 2009 11:04
"charles kuchar" <chaskuchar(a)msn.com> wrote in message
news:651E9FE0-5D1F-4963-BD1D-941252354922(a)microsoft.com...
> An update is available. Would yo
> like to download and install this
> update now?
>
> this message occurs occasionally. I right click it but there is no
> effect. I can move the window around the screen but it doesn't change.
> there is one large plus sign then hp then several other plus signs the the
> HP Update before the message I posted above. I would like to do the HP
> Update but I don't know how to get there... charlie

Assuming the unknown HP product is a printer try going here:

http://welcome.hp.com/country/us/en/support.html

and than to the drivers and software for your specific printer.

Depending on what version of printer drivers you have, you may have better
luck running the HP Update directly vice via the notification message. Look
in Programs, HP or in HP Solutions, Help, Check for Updates to run the
update application.

Don

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