KB974417
in [Windows Update]
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From: scsisys on 14 May 2010 23:36 PA Bear.... KB976569 is not in the Add/Remove List Had gone to the MS site , following the various links prior to my posting, but posted to see if this was something others were experiencing or just me. Thanks for the reply. ray "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message news:OC45ilm8KHA.4648(a)TK2MSFTNGP04.phx.gbl... > [X-post to Windows Update] > > Is KB976569 listed in Add/Remove Programs? > > See the "How to obtain help" section of > http://support.microsoft.com/kb/974417 > > For home users, no-charge support is available by calling 1-866-PCSAFETY > (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the > United States and in Canada or by contacting your local Microsoft > subsidiary. There is no-charge for support calls that are associated with > security updates. When you call, clearly state that your problem is > related to a Security Update and cite the update's KB number (e.g., > KB974417). > > Or you can... > > Start a free Windows Update support incident email request: > https://support.microsoft.com/oas/default.aspx?gprid=6527 > > Customers who experience issues installing Microsoft security updates also > can visit the following page for assistance: > https://consumersecuritysupport.microsoft.com/ > > For more information about how to contact your local Microsoft subsidiary > for security update support issues, visit the International Support Web > site: http://support.microsoft.com/common/international.aspx > > For enterprise customers, support for security updates is available > through your usual support contacts. > -- > Windows Update-specific newsgroup: > news://msnews.microsoft.com/microsoft.public.windowsupdate > > ~Robear Dyer (PA Bear) > MS MVP-IE, Mail, Security, Windows Client - since 2002 > > > thinman wrote: >> "Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows >> 2000, >> Windows Server 2003 and Windows XP". >> >> This appeared in the Tuesday updates of 05-11-10. It goes through the >> installation >> process and even states that it is installed; however, the yellow shield >> in >> the sys tray >> remains and clicking on it still shows the update file. Have >> installed,rebooted; installed, >> not rebooted; installed, installed, installed and rebooted and it stays >> showing as an update >> needing to be installed. Under Control Panel, Add/Remove Programs, it >> shows >> as an >> update dating back to 10/2009, only showing " KB974417 " as the name of >> the >> update. >> 2 lines above it shows an entry for " .NET Framework 2 " dated >> 03/31/2009. >> >> How can I get the update notification to drop this particular file ?? >> OR, >> what do I >> need to do to remedy the problem ? >> >> thanks >> ray >
From: PA Bear [MS MVP] on 15 May 2010 02:44 To avoid confusion, please begin a new thread in the appropriate newsgroup about your specific problem and computer. State your IE version and full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) in your first post. Or open a free support incident. Thank you. scsisys wrote: > PA Bear.... > > KB976569 is not in the Add/Remove List > > Had gone to the MS site , following the various links prior to my posting, > but > posted to see if this was something others were experiencing or just me. > > Thanks for the reply. > ray > > > "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message > news:OC45ilm8KHA.4648(a)TK2MSFTNGP04.phx.gbl... >> [X-post to Windows Update] >> >> Is KB976569 listed in Add/Remove Programs? >> >> See the "How to obtain help" section of >> http://support.microsoft.com/kb/974417 >> >> For home users, no-charge support is available by calling 1-866-PCSAFETY >> (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the >> United States and in Canada or by contacting your local Microsoft >> subsidiary. There is no-charge for support calls that are associated with >> security updates. When you call, clearly state that your problem is >> related to a Security Update and cite the update's KB number (e.g., >> KB974417). >> >> Or you can... >> >> Start a free Windows Update support incident email request: >> https://support.microsoft.com/oas/default.aspx?gprid=6527 >> >> Customers who experience issues installing Microsoft security updates >> also >> can visit the following page for assistance: >> https://consumersecuritysupport.microsoft.com/ >> >> For more information about how to contact your local Microsoft subsidiary >> for security update support issues, visit the International Support Web >> site: http://support.microsoft.com/common/international.aspx >> >> For enterprise customers, support for security updates is available >> through your usual support contacts. >> -- >> Windows Update-specific newsgroup: >> news://msnews.microsoft.com/microsoft.public.windowsupdate >> >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> >> >> thinman wrote: >>> "Microsoft .NET Framework 2.0 Service Pack 2 Security Update for >>> Windows >>> 2000, >>> Windows Server 2003 and Windows XP". >>> >>> This appeared in the Tuesday updates of 05-11-10. It goes through the >>> installation >>> process and even states that it is installed; however, the yellow shield >>> in >>> the sys tray >>> remains and clicking on it still shows the update file. Have >>> installed,rebooted; installed, >>> not rebooted; installed, installed, installed and rebooted and it stays >>> showing as an update >>> needing to be installed. Under Control Panel, Add/Remove Programs, it >>> shows >>> as an >>> update dating back to 10/2009, only showing " KB974417 " as the name of >>> the >>> update. >>> 2 lines above it shows an entry for " .NET Framework 2 " dated >>> 03/31/2009. >>> >>> How can I get the update notification to drop this particular file ?? >>> OR, >>> what do I >>> need to do to remedy the problem ? >>> >>> thanks >>> ray
From: MowGreen on 16 May 2010 12:40 Mark Lang wrote: > I am having the same problem. Windows XP SP3 with Kaspersky 2010 ISS. The > add/remove programs does show this patch installed, but I still get the icon > to reinstall every time I reboot. When I download the file directly and try > to run, I get a message that I don't have any of the components that need > this update. Help! This .NET update is known to be problematic in situations where security software may interfere with it's *proper* installation or when an installed .NET Framework is in a questionable state. Suggest you download the .NET Framework setup verification tool: http://blogs.msdn.com/astebner/pages/8999004.aspx Verify the installed state of .NET Framework 2.0 and 3.5. If there's a verification issue with either of the Frameworks, then see: Updated: what to do if other .NET Framework setup troubleshooting steps do not help http://blogs.msdn.com/astebner/archive/2008/03/07/8108332.aspx OR, since this is a Security update, from KB974417: http://support.microsoft.com/kb/974417 " How to obtain help and support for this security update For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site: http://support.microsoft.com/common/international.aspx?rdpath=4 North American customers can also obtain instant access to unlimited no-charge e-mail support or to unlimited individual chat support by visiting the following Microsoft Web site: http://support.microsoft.com/oas/default.aspx?&prid=7552 For enterprise customers, support for security updates is available through your usual support contacts. " MowGreen ================ *-343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked
From: Freightgator on 16 May 2010 22:28 "d.arbib" wrote: > This item has been installed both automatically and manually yet each time I > close down the update is activated again. Looking at history there are no > less than 20 entries for the same item. Manually it always says intallation > is completed sucessfully. > > Why and what can I do?
From: BrockTungsten on 16 May 2010 23:08 Windows XP Home, SP3 avast! Home Edition 4.8 antivirus ZoneAlarm 8.0.298.000 firewall I resorted to the lazy man's fix -- I hid it, electing that Windows Update not notify me again for this specific update. I know this does not address the root problem, but I just wanted it to stop hectoring me. -- BrockTungsten Man of industrial metal. "d.arbib" wrote: > This item has been installed both automatically and manually yet each time I > close down the update is activated again. Looking at history there are no > less than 20 entries for the same item. Manually it always says intallation > is completed sucessfully. > > Why and what can I do?
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