Locked out by O2...
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From: Scott on 4 Jun 2010 15:29 On Fri, 4 Jun 2010 02:21:28 +0100, "Steve" <Steve(a)nowhere.com> wrote: >Due to my own stupidity I lost my keys whilst popping out for some milk and >was locked out of my place without my phone a couple of evenings back. My >partner who had a spare set, was on a nightshift, but I didn't know her >location as she works at different sites, and as is the case with many >people, I didn't remember her number - it being stored on the phone that I >didn't have, so I couldn't call her on a payphone. > >Had a brainwave, bought an O2 PAYG SIM card and in the packaging was their >customer services number. After spending a fortune on the premium rate >number, I got through, identified myself through their security questions, >explained my situation and that I needed the last dialled number from my >account, which ended in 549. > >"I'm sorry, but we can't give out any information about the account over the >phone - if you want to get this information, you need to write in, pay a fee >and we'll send the number out to you in the post." > >Just what you want when you're locked out, to have someone post you the >means to get in. Needless to say I was locked out for the night and had to >find a B&B. > >Is this standard policy at O2? It sounds completely ridiculous. Or did I >just get some idiot? I asked to speak to a supervisor, but I just went back >on hold until the money ran out, in all I spent the best part of �10, less >the price of a litre of milk and O2 SIM on that call as it was all I had on >me. Fortunately the B&B owner was more trusting that I'd be able to pay him >later. > Not knowing your partner's number sounds completely ridiculous to me. One of the main purposes of a mobile phone is ... for emergencies.
From: Martin Jay on 4 Jun 2010 17:36 On Fri, 04 Jun 2010 20:29:29 +0100, Scott <spiced.porkandham(a)virgin.net> wrote: >Not knowing your partner's number sounds completely ridiculous to me. >One of the main purposes of a mobile phone is ... for emergencies. Many people don't know their own mobile number, let alone anyone else's. -- Martin Jay
From: Steve on 5 Jun 2010 12:58
"Steve" <me(a)privacy.net> wrote in message news:zOqOn.85283$YL2.21686(a)en-nntp-06.am2.easynews.com... > Martin Jay wrote: >> >> On Fri, 04 Jun 2010 20:29:29 +0100, Scott >> <spiced.porkandham(a)virgin.net> wrote: >> >> >Not knowing your partner's number sounds completely ridiculous to me. >> >One of the main purposes of a mobile phone is ... for emergencies. > > Another use is for storing phone numbers. > >> Many people don't know their own mobile number, let alone anyone >> else's. > > I'm one of those people. > Heh, another Steve - well, I do know my own number - but how many should you be expected to remember, considering many people I know have more than one phone, are always changing numbers, losing phones, getting new contracts, etc |