NTBackup failed, error: 0x80042308.
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From: Kenneth on 1 Dec 2006 17:35 When I invoke NTBackup to backup C drive (win2003 system partition), it failed. And it show the error message: Backup Status Operation: Backup Active backup destination: File Media name: "20061201_C.bkf created 12/1/2006 at 2:14 PM" Volume shadow copy creation: Attempt 1. Error returned while creating the volume shadow copy:0x80042308. Error returned while creating the volume shadow copy:80042308 Aborting Backup. And I took a look at the Event log, I found two errors: 1. Source:VSS Event ID:12305 Volume Shadow Copy Service error: Volume/disk not connected or not found. Error context: DeviceIoControl(\\?\Volume{8d58c0cb-37b8-11d8-be38-806e6f6e6963} - 00000130,0x0053c008,00038180,0,00039188,4096,[0]). For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. 2. Source:NTBackup Event ID:8019 End Operation: Warnings or errors were encountered. Consult the backup report for more details. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Please help us solve this problem... -- Thank you very much for help.
From: Terence Liu [MSFT] on 4 Dec 2006 03:46 Hello Kenneth, Thank you for posting here. From your post, I understand that you get error 8019 when you backup c driver. If I am off base, please feel free to let me know. Based on my research, I suggest we try the following steps to see if we can resolve this issue: 1. Click Start, right-click My Computer, and then click Manage. 2. Right-click Shared Folders, point to All Tasks, and then click Configure Shadow Copies. 3. In the Select a volume list, click the C drive that you want to backup. 4. Click Settings, and then click the destination drive for the shadow copy in the Located on this volume list. Note To appear in the Located on this volume list, the destination drive must contain a share. 5. If you do not want to configure a limit to the size of the shadow copy, click No limit. 6. Click OK, and then click Enable. 7. Click Yes to enable shadow copies. Note There may be a delay while the initial shadow copy is created. 8. Click OK and test this issue. Then, I have to confirm with you that if your Exchange Server 2003 database files are located on the same drive as the Windows Server 2003 operating system? If yes, this issue occurs because there is a limitation of the NTBackup program. When the Exchange Server 2003 databases are on the system drive, and you perform a System State backup, the Exchange Server 2003 storage group is frozen during the System State backup operation. Because of this, the streaming backup of the Exchange Server 2003 databases cannot start. You cannot perform two simultaneous backups on the same storage group. Method 1: Perform Separate Backup Operations =========== Configure separate backup operations for the System State and the Exchange Server 2003 databases. After the System State backup is complete, the storage group is unfrozen and may be backed up successfully. Method 2: Move the Exchange Server 2003 Database Files =========== Move the Exchange Server 2003 databases to a drive other than the operating system drive. This permits you to back up both the Exchange Server 2003 databases and the System State information at the same time. If the problem persists after above steps, please kindly help me collect some information for further investigation: Please help me to gather the Backup logs: a. The Backupxx.log files in the folder 'C:\Documents and Settings\SBS Backup User\Local Settings\Application Data\Microsoft\Windows NT\NTBackup\data'. b. The Sbsbackuplog0x.log files which can be located under the folder '%sbsprogramdir%\Support\Backup Logs'. I appreciate your time and cooperation. If anything is unclear, please feel free to let me know. I am looking forward to hearing from you. Thanks and have a nice day! 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Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | Thread-Topic: NTBackup failed, error: 0x80042308. | thread-index: AccVmO/5oFS3WDM8RZ2j+8mK6P9Skg== | X-WBNR-Posting-Host: 209.121.220.171 | From: =?Utf-8?B?S2VubmV0aA==?= <Kenneth(a)discussions.microsoft.com> | Subject: NTBackup failed, error: 0x80042308. | Date: Fri, 1 Dec 2006 14:35:00 -0800 | Lines: 40 | Message-ID: <470627CE-8AF8-4AA8-AD90-722C26029C0F(a)microsoft.com> | MIME-Version: 1.0 | Content-Type: text/plain; | charset="Utf-8" | Content-Transfer-Encoding: 7bit | X-Newsreader: Microsoft CDO for Windows 2000 | Content-Class: urn:content-classes:message | Importance: normal | Priority: normal | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757 | Newsgroups: microsoft.public.windows.server.sbs | Path: TK2MSFTNGHUB02.phx.gbl | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:1355 | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148 | X-Tomcat-NG: microsoft.public.windows.server.sbs | | When I invoke NTBackup to backup C drive (win2003 system partition), it failed. | And it show the error message: | Backup Status | Operation: Backup | Active backup destination: File | Media name: "20061201_C.bkf created 12/1/2006 at 2:14 PM" | | Volume shadow copy creation: Attempt 1. | | Error returned while creating the volume shadow copy:0x80042308. | | | Error returned while creating the volume shadow copy:80042308 | Aborting Backup. | | | And I took a look at the Event log, I found two errors: | 1. | Source:VSS | Event ID:12305 | Volume Shadow Copy Service error: Volume/disk not connected or not found. | Error context: | DeviceIoControl(\\?\Volume{8d58c0cb-37b8-11d8-be38-806e6f6e6963} - | 00000130,0x0053c008,00038180,0,00039188,4096,[0]). | | For more information, see Help and Support Center at | http://go.microsoft.com/fwlink/events.asp. | | 2. | Source:NTBackup | Event ID:8019 | End Operation: Warnings or errors were encountered. | Consult the backup report for more details. | | For more information, see Help and Support Center at | http://go.microsoft.com/fwlink/events.asp. | | Please help us solve this problem... | -- | Thank you very much for help. |
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