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From: Nick on 13 Dec 2006 07:05
Our NTBackup currently fails system state backup with the following errors:

Error: Could not access portions of directory System State\COM+ Class Registration Database.
You may not have permission to open the file, or the directory may be missing or damaged.
Please contact the owner or administrator.

Error: Could not access portions of directory System State\Registry.
You may not have permission to open the file, or the directory may be missing or damaged.
Please contact the owner or administrator.

If I restart the COM+ System Application service then the system state backup runs fine.

Any ideas?


This has only started happening after recovering from a recent serious system crash which left windows unable to boot. At that time the whole company was down for a few days while I got the server back up and running. Not surprisingly this client refuses to allow the server to be rebooted at the moment incase it does not startup again, they are still trying to recover from having their business interupted.

In case anyone was wondering - the story of the server crash:
Intermittant lockups and various disk problems with the hardware mirrored drives.
Complete failure of RAID controller - can still boot from source disk but not as part of RAID array.
Replaced mothboard with onboard RAID controller.
Server worked fine for about five days.
Server BSOD, pulled power now will not boot, seriously dead server.
Safe mode and all other recovery modes failed.
Safe mode locks-up after acpitabl.dat
Reset BIOS to factory defaults.
Recovery console now boots.
Copy in older update.sys, this now allows boot but with large amount of errors.
Recover server, partly from tape, partly by fixing various individual problems.
From: Nick on 15 Dec 2006 09:54
bump...

"Nick" <NoSpam(a)Nowhere.com> wrote in message
news:ODm$I8qHHHA.4992(a)TK2MSFTNGP04.phx.gbl...
Our NTBackup currently fails system state backup with the following errors:

Error: Could not access portions of directory System State\COM+ Class
Registration Database.
You may not have permission to open the file, or the directory may be
missing or damaged.
Please contact the owner or administrator.

Error: Could not access portions of directory System State\Registry.
You may not have permission to open the file, or the directory may be
missing or damaged.
Please contact the owner or administrator.

If I restart the COM+ System Application service then the system state
backup runs fine.

Any ideas?


This has only started happening after recovering from a recent serious
system crash which left windows unable to boot. At that time the whole
company was down for a few days while I got the server back up and running.
Not surprisingly this client refuses to allow the server to be rebooted at
the moment incase it does not startup again, they are still trying to
recover from having their business interupted.

In case anyone was wondering - the story of the server crash:
Intermittant lockups and various disk problems with the hardware mirrored
drives.
Complete failure of RAID controller - can still boot from source disk but
not as part of RAID array.
Replaced mothboard with onboard RAID controller.
Server worked fine for about five days.
Server BSOD, pulled power now will not boot, seriously dead server.
Safe mode and all other recovery modes failed.
Safe mode locks-up after acpitabl.dat
Reset BIOS to factory defaults.
Recovery console now boots.
Copy in older update.sys, this now allows boot but with large amount of
errors.
Recover server, partly from tape, partly by fixing various individual
problems.


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