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From: Gulliver Foyle on 20 Feb 2010 11:41
I have a new Dell XPS Studio 13, that came with Microsoft Office 2007. When
people send me files in docx and pptx, they won't open. They are shown as
zip files and when I try to open or extract, I just get file folders.

How can I get them open?

Thanks,

G. F.
From: Mary Sauer on 20 Feb 2010 12:35
Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint File
Formats
http://www.microsoft.com/downloads/details.aspx?FamilyId=941B3470-3AE9-4AEE-8F43-C6BB74CD1466&displaylang=en

--
Mary Sauer
http://msauer.mvps.org/

"Gulliver Foyle" <GulliverFoyle(a)discussions.microsoft.com> wrote in message
news:B89ADC6E-9C8F-4747-A54F-7B73C98A1CBC(a)microsoft.com...
>I have a new Dell XPS Studio 13, that came with Microsoft Office 2007.
>When
> people send me files in docx and pptx, they won't open. They are shown as
> zip files and when I try to open or extract, I just get file folders.
>
> How can I get them open?
>
> Thanks,
>
> G. F.

From: Bob I on 22 Feb 2010 08:37
Are you sure Office 2007 is installed and activated?

Gulliver Foyle wrote:

> I have a new Dell XPS Studio 13, that came with Microsoft Office 2007. When
> people send me files in docx and pptx, they won't open. They are shown as
> zip files and when I try to open or extract, I just get file folders.
>
> How can I get them open?
>
> Thanks,
>
> G. F.

From: Gulliver Foyle on 22 Feb 2010 21:28
Mary Sauer: The compatibility pack says it's for Office Versions prior to
2007. I have 2007.

Bob I: Yes, it's installed and activated. Works fine with doc and ppt, but
won't open correctly zip docx and pptx.

"Bob I" wrote:

> Are you sure Office 2007 is installed and activated?
>
> Gulliver Foyle wrote:
>
> > I have a new Dell XPS Studio 13, that came with Microsoft Office 2007. When
> > people send me files in docx and pptx, they won't open. They are shown as
> > zip files and when I try to open or extract, I just get file folders.
> >
> > How can I get them open?
> >
> > Thanks,
> >
> > G. F.
>
> .
>
From: Bob I on 23 Feb 2010 08:14
have you run Microsoft Office Diagnostics yet? Also if you save the file
and then open them from within Word or Powerpoint they work correctly,
and also try Save and then double click to open.

Gulliver Foyle wrote:
> Mary Sauer: The compatibility pack says it's for Office Versions prior to
> 2007. I have 2007.
>
> Bob I: Yes, it's installed and activated. Works fine with doc and ppt, but
> won't open correctly zip docx and pptx.
>
> "Bob I" wrote:
>
>
>>Are you sure Office 2007 is installed and activated?
>>
>>Gulliver Foyle wrote:
>>
>>
>>>I have a new Dell XPS Studio 13, that came with Microsoft Office 2007. When
>>>people send me files in docx and pptx, they won't open. They are shown as
>>>zip files and when I try to open or extract, I just get file folders.
>>>
>>>How can I get them open?
>>>
>>>Thanks,
>>>
>>>G. F.
>>
>>.
>>

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