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From: Peter Foldes on 28 Apr 2010 22:26
You are welcome from whoever

--
Peter

Please Reply to Newsgroup for the benefit of others
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"CylonX" <CylonX(a)discussions.microsoft.com> wrote in message
news:DC43058A-3D37-462E-A6E0-084327C34E22(a)microsoft.com...
> OMG I could kiss you! I tried pretty much everything everyone else had tried
> ... even went so far as to research switch parameters for LookOut ... this
> fixed it. Microsoft should sticky this. Thank you VERY much!
>
>
> Ms. Rouen Sterling
>
> "Dan Thomas" wrote:
>
>> Ok mate, I got it going...
>>
>> Now this is a bit vague because I was trying to reset everything but the
>> process was:
>>
>> 1) Removed my ost (yes I'm using exchange) - well I renamed it
>> outlook.ost.old in C:\Users\USERNAME\AppData\Local\Microsoft\Outlook and
>> renamed my archive folder in C:\Documents and Settings\USERNAME\Local
>> Settings\Application Data\Microsoft\Outlook
>> 2) Uninstalled all addins
>> 3) found this page and started playing with no success
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.outlook&mid=16cc86ae-e2a0-4254-9fd3-82f4e8d06865&p=1&ntf=1
>>
>> ... UNTIL I ran Outlook.exe /resetnavpane
>>
>> Clears and regenerates the Navigation Pane for the current profile. Removes
>> all Shortcuts and Favorite Folders. Has the same effect as deleting
>> profilename.xml in your user directory.
>>
>> After this, I was able to get back into outlook!
>>
>> The only clue as to why this may have worked is because when I got the
>> problem, another XML file on my machine (required to run one of my
>> development programs) had also become corrupted - I can only guess that
>> perhaps the profilename.xml possibly became corrupted in a similar kind of
>> way...
>>
>> I'm really sorry I cannot give any more detail: I've been effectively
>> button-mashing (ok, running varous command-line switches mainly to do with
>> "cleaning" stuff) but it only worked once this switch was executed.
>>
>> It may be a combination or specifically this switch, but I hope this
>> provides a little bit of a clue...
>>
>> -- Dan
>>
>> "CliffB" wrote:
>>
>> > Since I have a second machine, I have been living with the issue on my Vista
>> > machine. I have not heard any 'fixes' although it seems there are more
>> > reports like ours.
>> >
>> > Resisting a complete rebuild ...
>> >
>> > Cliff
>> >
>> > "CliffB" wrote:
>> >
>> > > Unable to start Outlook; rcv dialog "Cannot Start Microsoft Office Outlook;
>> > > Cannot open the Outlook Window". Error occurred AFTER a Norton 2009 "idle
>> > > time scan" hang DURING an Outlook send/receive that was apparrently hung due
>> > > to Norton.
>> > >
>> > > I have attempted several published fixes including Scanpst,
>> > > DeleteOutlookProfiles, running Outlook with /safe switch (same error),
>> > > uninstall/reinstall Outlook, turning Norton 2009 off during my process, etc.
>> > >
>> > > On reinstall (after running DeleteOutlookProfiles), I create a new profile
>> > > and a new Outlook PST ... still receive the "cannot open..." error.
>> > >
>> > > Any further suggestions - hopefully short of resorting to my recovery image?
>> > >
>> > > Thanks,
>> > >
>> > > Cliff

From: Drake on 7 May 2010 17:33
Thanks alot - it just unwrapped and reentered all I had in my outlook files
and now I can enjoy my mail again. Million thanks

"Dan Thomas" wrote:

> Ok mate, I got it going...
>
> Now this is a bit vague because I was trying to reset everything but the
> process was:
>
> 1) Removed my ost (yes I'm using exchange) - well I renamed it
> outlook.ost.old in C:\Users\USERNAME\AppData\Local\Microsoft\Outlook and
> renamed my archive folder in C:\Documents and Settings\USERNAME\Local
> Settings\Application Data\Microsoft\Outlook
> 2) Uninstalled all addins
> 3) found this page and started playing with no success
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.outlook&mid=16cc86ae-e2a0-4254-9fd3-82f4e8d06865&p=1&ntf=1
>
> ... UNTIL I ran Outlook.exe /resetnavpane
>
> Clears and regenerates the Navigation Pane for the current profile. Removes
> all Shortcuts and Favorite Folders. Has the same effect as deleting
> profilename.xml in your user directory.
>
> After this, I was able to get back into outlook!
>
> The only clue as to why this may have worked is because when I got the
> problem, another XML file on my machine (required to run one of my
> development programs) had also become corrupted - I can only guess that
> perhaps the profilename.xml possibly became corrupted in a similar kind of
> way...
>
> I'm really sorry I cannot give any more detail: I've been effectively
> button-mashing (ok, running varous command-line switches mainly to do with
> "cleaning" stuff) but it only worked once this switch was executed.
>
> It may be a combination or specifically this switch, but I hope this
> provides a little bit of a clue...
>
> -- Dan
>
> "CliffB" wrote:
>
> > Since I have a second machine, I have been living with the issue on my Vista
> > machine. I have not heard any 'fixes' although it seems there are more
> > reports like ours.
> >
> > Resisting a complete rebuild ...
> >
> > Cliff
> >
> > "CliffB" wrote:
> >
> > > Unable to start Outlook; rcv dialog "Cannot Start Microsoft Office Outlook;
> > > Cannot open the Outlook Window". Error occurred AFTER a Norton 2009 "idle
> > > time scan" hang DURING an Outlook send/receive that was apparrently hung due
> > > to Norton.
> > >
> > > I have attempted several published fixes including Scanpst,
> > > DeleteOutlookProfiles, running Outlook with /safe switch (same error),
> > > uninstall/reinstall Outlook, turning Norton 2009 off during my process, etc.
> > >
> > > On reinstall (after running DeleteOutlookProfiles), I create a new profile
> > > and a new Outlook PST ... still receive the "cannot open..." error.
> > >
> > > Any further suggestions - hopefully short of resorting to my recovery image?
> > >
> > > Thanks,
> > >
> > > Cliff
From: app1967 on 4 Jun 2010 16:20
Hi, Im having the same issue today and the outlook.exe /resetnavpane doesn't
seem to be working for me... Am I doing something wrong?

Paige

"Brian Tillman [MVP-Outlook]" wrote:

> "nalsop" <nalsop(a)discussions.microsoft.com> wrote in message
> news:E7A3800A-D2FC-4B6C-976D-BBEB148976F8(a)microsoft.com...
>
> > This discussion looks like the solution I need but I am not sure how to run
> > that command: outlook.exe /resetnavpane?
> > I tried the run command and it is not working.
> > Can someone clarify this for me?
>
> With Outlook closed, click Start (the Windows orb), then Run. Enter
>
> outlook.exe /resetnavpane
>
> in the Open field, being sure to include the space after ".exe", then press
> Enter or click OK. For Vista, instead of clicking Run, you can enter the
> command into the Search box on the Start menu or you can add the Run command
> to the Start menu by right-clicking the Taskbar, choosing Properties,
> selecting the Start Menu tab, clicking Customize, locating the Run command and
> checking it, then OKing out of all the dialogues. You can also simply press
> WinKey+R to display the Run dialogue.
> --
> Brian Tillman [MVP-Outlook]
>
> .
>
From: Slipstick on 4 Jun 2010 21:26

app1967 wrote:
> Hi, Im having the same issue today and the outlook.exe /resetnavpane
> doesn't
> seem to be working for me... Am I doing something wrong?
>
> Paige
>

Possibly... is there a space between exe and / ?

Was outook closed before using the switch - verify in task manager,
processes tab. (It should be closed in your case since outlook won't
start.)

if it still doesn't work, paste the following line in the address bar
or windows explorer and delete the xml file for your profile
(profile_name.xml) and see if outlook starts for you.
%appdata%\microsoft\outlook



'Outlook & Exchange Solutions Center' (http://www.slipstick.com)

'Outlook Tips' (http://www.outlook-tips.net/)

------------------------------------------------------------------------
View this thread: http://www.outlookforums.com/showthread.php?t=5695


http://www.outlookforums.com

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