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From: Richard K on 28 Apr 2010 02:46
OK, but I'm still completely confused as to what you are saying and what I
need to do to fix the problem. ?????

"Cliff Galiher - MVP" <cgaliher(a)gmail.com> wrote in message
news:D8E02ECB-BD52-4042-AF07-205DD9FAC64A(a)microsoft.com...
> I can only base my response on the NDR you posted, and the address in the
> NDR is definitely an X.legacy address.
>
> -Cliff
>
>
> "Richard K" <rkokoski(a)foxdtechllc.com> wrote in message
> news:ulJefjn5KHA.4888(a)TK2MSFTNGP06.phx.gbl...
>> But that's the part that does not make any sense. When the user types in
>> a local email address using the FQDN (e.g. mel(a)crockmy.com) outlook is
>> converting it to mel(a)cma.local (local domain). cma.local IS a valid
>> address. When I go into Exchange 2007 and at the mel mailbox I see 2
>> valid email addresses for mel (mel(a)cma.local and mel(a)crockmy.com as the
>> primary). So why is the mail getting rejected?
>>
>> "Cliff Galiher - MVP" <cgaliher(a)gmail.com> wrote in message
>> news:86EEC5A2-2BDC-43AA-A439-86CA77351B05(a)microsoft.com...
>>> Looks like outlook has cached an X.<legacy> address and is trying to
>>> deliver using that instead of the SMTP address.
>>>
>>> Migration gone bad? Someone went in and deleted the old legacy non-SMTP
>>> addresses without cleaning out the clients? Regardless, the solution is
>>> to either add the legacy addresses or delete the cached address from the
>>> outlook profiles exhibiting the issue.
>>>
>>> -Cliff
>>>
>>>
>>> "Richard K" <rkokoski(a)foxdtechllc.com> wrote in message
>>> news:Ot8$D8i5KHA.5952(a)TK2MSFTNGP04.phx.gbl...
>>>> I am having a problem with a new SBS2008 server that I can't figure
>>>> out. It revolves around internal email that I can see (1 user on same
>>>> server sending to another user on the same). It is also not happening
>>>> with all of the 12 clients on the SBS2008, only a few of them where
>>>> emails are getting rejected. I looked up their information in the
>>>> SBS2008 and all looks good to me.
>>>>
>>>> Here is a sample of the reject. cma.local is the local domain and
>>>> "Melonie" is trying send to "Joann". I looked up Joann's info in
>>>> SBS2008 AD and Exchange 2007 and she as email addresses for both
>>>> joann(a)cma.local and joann(a)crockmy.com (primary)
>>>>
>>>> What am I missing?
>>>>
>>>> Thanks!
>>>>
>>>> -Richard
>>>>
>>>>
>>>>
>>>> _____________________________________________
>>>> From: Microsoft Exchange
>>>> Sent: Tuesday, April 27, 2010 1:12 PM
>>>> To: Melonie Collini
>>>> Subject: Undeliverable:
>>>>
>>>>
>>>> Delivery has failed to these recipients or distribution lists:
>>>>
>>>> Joann Eyler
>>>> The recipient's e-mail address was not found in the recipient's e-mail
>>>> system. Microsoft Exchange will not try to redeliver this message for
>>>> you. Please check the e-mail address and try resending this message, or
>>>> provide the following diagnostic text to your system administrator.
>>>>
>>>> _____
>>>> Sent by Microsoft Exchange Server 2007
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Diagnostic information for administrators:
>>>>
>>>> Generating server: CMASERVER.cma.local
>>>>
>>>> IMCEAEX-_O=CMA_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=Joann(a)cma.local
>>>> #550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
>>>>
>>>> Original message headers:
>>>>
>>>> Received: from CMASERVER.cma.local ([fe80::4547:bdef:cf95:663e]) by
>>>> CMASERVER.cma.local ([fe80::4547:bdef:cf95:663e%10]) with mapi; Tue, 27
>>>> Apr
>>>> 2010 13:12:05 -0400
>>>> Content-Type: application/ms-tnef; name="winmail.dat"
>>>> Content-Transfer-Encoding: binary
>>>> From: Melonie Collini <Melonie(a)crockmy.com>
>>>> To: Joann Eyler
>>>>
>>>> <IMCEAEX-_O=CMA_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=Joann(a)cma.local>
>>>> Date: Tue, 27 Apr 2010 13:12:04 -0400
>>>> Subject:
>>>> Thread-Index: AcrmLMIU50V+eFqGT0KZsEVWdYVIUw==
>>>> Message-ID:
>>>> <8DB1232E7D182443BD438B34762CCE52056366F6D2(a)CMASERVER.cma.local>
>>>> Accept-Language: en-US
>>>> Content-Language: en-US
>>>> X-MS-Has-Attach:
>>>> X-MS-TNEF-Correlator:
>>>> <8DB1232E7D182443BD438B34762CCE52056366F6D2(a)CMASERVER.cma.local>
>>>> MIME-Version: 1.0
>>>>
>>>>
>>>>
From: Ace Fekay [MVP - Directory Services, MCT] on 28 Apr 2010 09:19

On Wed, 28 Apr 2010 02:46:28 -0400, "Richard K"
<rkokoski(a)foxdtechllc.com> wrote:

>OK, but I'm still completely confused as to what you are saying and what I
>need to do to fix the problem. ?????
>


What exactly is converting it? Are they using the drop-down box
feature in Outlook (the Nickname list)? If so, have them delete the
drop-down box entry by arrowing down, hitting the delete key, then use
the GAL to lookup the user (hit the To: button, search for the user,
select the user), then send it.

Not sure of your scenario, but if it was a migration, the drop-down
box entry may have a different ORG identifier associated with it, even
though the display name is the same.



Ace

This posting is provided "AS-IS" with no warranties or guarantees and confers no rights.

Please reply back to the newsgroup or forum for collaboration benefit among responding engineers, and to help others benefit from your resolution.

Ace Fekay, MVP, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA 2003/2000, MCSA Messaging 2003
Microsoft Certified Trainer
Microsoft MVP - Directory Services

If you feel this is an urgent issue and require immediate assistance, please contact Microsoft PSS directly. Please check http://support.microsoft.com for regional support phone numbers.
From: Richard K on 28 Apr 2010 12:52
I think I know what the problem and Ace hit with the "org" info. Part of
the conversion to a new server was taking over their old .nk2 cache file to
their email. In that cache file where the internal email addresses as well
as external. The internal addresses reference the same email address BUT
with a new server it's a different org so who they think they are sending to
the new server has no idea who they are.

My solution is to extract all of the names from the .nk2 file and import
them into the user's individual contacts (only including external email
address). Then I will delete the .nk2 file and let Outlook start all over
again with a "fresh" cache of names. That way we get a fresh start and each
user doesn't fully lose the external email addresses they spent so much time
creating via the cache. I also told them I think this is better for them
because the .nk2 file may is considered temporary and could go away and they
will lose all of those addresses. If they have it as part of their
individual contacts it will stick with the Exchange and the backups.

Am I missing something? Any better ideas/thoughts?

Thanks!!!

-Richard K


"Ace Fekay [MVP - Directory Services, MCT]" <aceman(a)mvps.RemoveThisPart.org>
wrote in message news:n9dgt5plp5du7g5ci1hbs20jjigt24ff6b(a)4ax.com...
>
> On Wed, 28 Apr 2010 02:46:28 -0400, "Richard K"
> <rkokoski(a)foxdtechllc.com> wrote:
>
>>OK, but I'm still completely confused as to what you are saying and what I
>>need to do to fix the problem. ?????
>>
>
>
> What exactly is converting it? Are they using the drop-down box
> feature in Outlook (the Nickname list)? If so, have them delete the
> drop-down box entry by arrowing down, hitting the delete key, then use
> the GAL to lookup the user (hit the To: button, search for the user,
> select the user), then send it.
>
> Not sure of your scenario, but if it was a migration, the drop-down
> box entry may have a different ORG identifier associated with it, even
> though the display name is the same.
>
>
>
> Ace
>
> This posting is provided "AS-IS" with no warranties or guarantees and
> confers no rights.
>
> Please reply back to the newsgroup or forum for collaboration benefit
> among responding engineers, and to help others benefit from your
> resolution.
>
> Ace Fekay, MVP, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE &
> MCSA 2003/2000, MCSA Messaging 2003
> Microsoft Certified Trainer
> Microsoft MVP - Directory Services
>
> If you feel this is an urgent issue and require immediate assistance,
> please contact Microsoft PSS directly. Please check
> http://support.microsoft.com for regional support phone numbers.

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