From: Richard K on
I am having a problem with a new SBS2008 server that I can't figure out. It
revolves around internal email that I can see (1 user on same server sending
to another user on the same). It is also not happening with all of the 12
clients on the SBS2008, only a few of them where emails are getting
rejected. I looked up their information in the SBS2008 and all looks good
to me.

Here is a sample of the reject. cma.local is the local domain and "Melonie"
is trying send to "Joann". I looked up Joann's info in SBS2008 AD and
Exchange 2007 and she as email addresses for both joann(a)cma.local and
joann(a)crockmy.com (primary)

What am I missing?

Thanks!

-Richard



_____________________________________________
From: Microsoft Exchange
Sent: Tuesday, April 27, 2010 1:12 PM
To: Melonie Collini
Subject: Undeliverable:


Delivery has failed to these recipients or distribution lists:

Joann Eyler
The recipient's e-mail address was not found in the recipient's e-mail
system. Microsoft Exchange will not try to redeliver this message for you.
Please check the e-mail address and try resending this message, or provide
the following diagnostic text to your system administrator.

_____
Sent by Microsoft Exchange Server 2007





Diagnostic information for administrators:

Generating server: CMASERVER.cma.local

IMCEAEX-_O=CMA_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=Joann(a)cma.local
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

Original message headers:

Received: from CMASERVER.cma.local ([fe80::4547:bdef:cf95:663e]) by
CMASERVER.cma.local ([fe80::4547:bdef:cf95:663e%10]) with mapi; Tue, 27 Apr
2010 13:12:05 -0400
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Melonie Collini <Melonie(a)crockmy.com>
To: Joann Eyler
<IMCEAEX-_O=CMA_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=Joann(a)cma.local>
Date: Tue, 27 Apr 2010 13:12:04 -0400
Subject:
Thread-Index: AcrmLMIU50V+eFqGT0KZsEVWdYVIUw==
Message-ID: <8DB1232E7D182443BD438B34762CCE52056366F6D2(a)CMASERVER.cma.local>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
<8DB1232E7D182443BD438B34762CCE52056366F6D2(a)CMASERVER.cma.local>
MIME-Version: 1.0



From: Russ SBITS.Biz [SBS-MVP] on
Are you using Wizards to add users?
Russ

--
Russell Grover - SBITS.Biz [SBS-MVP]
MCP, MCPS, MCNPS, SBSC
Small Business Server/Computer Support - www.SBITS.Biz
Question or Second Opinion - www.PersonalITConsultant.com
BPOS - Microsoft Online Services - www.BPOSMadeEasy.com
http://www.twitter.com/SBITSdotBiz

"Richard K" <rkokoski(a)foxdtechllc.com> wrote in message
news:Ot8$D8i5KHA.5952(a)TK2MSFTNGP04.phx.gbl...
> I am having a problem with a new SBS2008 server that I can't figure out.
> It revolves around internal email that I can see (1 user on same server
> sending to another user on the same). It is also not happening with all
> of the 12 clients on the SBS2008, only a few of them where emails are
> getting rejected. I looked up their information in the SBS2008 and all
> looks good to me.
>
> Here is a sample of the reject. cma.local is the local domain and
> "Melonie" is trying send to "Joann". I looked up Joann's info in SBS2008
> AD and Exchange 2007 and she as email addresses for both joann(a)cma.local
> and joann(a)crockmy.com (primary)
>
> What am I missing?
>
> Thanks!
>
> -Richard
>
>
>
> _____________________________________________
> From: Microsoft Exchange
> Sent: Tuesday, April 27, 2010 1:12 PM
> To: Melonie Collini
> Subject: Undeliverable:
>
>
> Delivery has failed to these recipients or distribution lists:
>
> Joann Eyler
> The recipient's e-mail address was not found in the recipient's e-mail
> system. Microsoft Exchange will not try to redeliver this message for you.
> Please check the e-mail address and try resending this message, or provide
> the following diagnostic text to your system administrator.
>
> _____
> Sent by Microsoft Exchange Server 2007
>
>
>
>
>
> Diagnostic information for administrators:
>
> Generating server: CMASERVER.cma.local
>
> IMCEAEX-_O=CMA_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=Joann(a)cma.local
> #550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
>
> Original message headers:
>
> Received: from CMASERVER.cma.local ([fe80::4547:bdef:cf95:663e]) by
> CMASERVER.cma.local ([fe80::4547:bdef:cf95:663e%10]) with mapi; Tue, 27
> Apr
> 2010 13:12:05 -0400
> Content-Type: application/ms-tnef; name="winmail.dat"
> Content-Transfer-Encoding: binary
> From: Melonie Collini <Melonie(a)crockmy.com>
> To: Joann Eyler
>
> <IMCEAEX-_O=CMA_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=Joann(a)cma.local>
> Date: Tue, 27 Apr 2010 13:12:04 -0400
> Subject:
> Thread-Index: AcrmLMIU50V+eFqGT0KZsEVWdYVIUw==
> Message-ID:
> <8DB1232E7D182443BD438B34762CCE52056366F6D2(a)CMASERVER.cma.local>
> Accept-Language: en-US
> Content-Language: en-US
> X-MS-Has-Attach:
> X-MS-TNEF-Correlator:
> <8DB1232E7D182443BD438B34762CCE52056366F6D2(a)CMASERVER.cma.local>
> MIME-Version: 1.0
>
>
>
From: Cliff Galiher - MVP on
Looks like outlook has cached an X.<legacy> address and is trying to deliver
using that instead of the SMTP address.

Migration gone bad? Someone went in and deleted the old legacy non-SMTP
addresses without cleaning out the clients? Regardless, the solution is to
either add the legacy addresses or delete the cached address from the
outlook profiles exhibiting the issue.

-Cliff


"Richard K" <rkokoski(a)foxdtechllc.com> wrote in message
news:Ot8$D8i5KHA.5952(a)TK2MSFTNGP04.phx.gbl...
> I am having a problem with a new SBS2008 server that I can't figure out.
> It revolves around internal email that I can see (1 user on same server
> sending to another user on the same). It is also not happening with all
> of the 12 clients on the SBS2008, only a few of them where emails are
> getting rejected. I looked up their information in the SBS2008 and all
> looks good to me.
>
> Here is a sample of the reject. cma.local is the local domain and
> "Melonie" is trying send to "Joann". I looked up Joann's info in SBS2008
> AD and Exchange 2007 and she as email addresses for both joann(a)cma.local
> and joann(a)crockmy.com (primary)
>
> What am I missing?
>
> Thanks!
>
> -Richard
>
>
>
> _____________________________________________
> From: Microsoft Exchange
> Sent: Tuesday, April 27, 2010 1:12 PM
> To: Melonie Collini
> Subject: Undeliverable:
>
>
> Delivery has failed to these recipients or distribution lists:
>
> Joann Eyler
> The recipient's e-mail address was not found in the recipient's e-mail
> system. Microsoft Exchange will not try to redeliver this message for you.
> Please check the e-mail address and try resending this message, or provide
> the following diagnostic text to your system administrator.
>
> _____
> Sent by Microsoft Exchange Server 2007
>
>
>
>
>
> Diagnostic information for administrators:
>
> Generating server: CMASERVER.cma.local
>
> IMCEAEX-_O=CMA_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=Joann(a)cma.local
> #550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
>
> Original message headers:
>
> Received: from CMASERVER.cma.local ([fe80::4547:bdef:cf95:663e]) by
> CMASERVER.cma.local ([fe80::4547:bdef:cf95:663e%10]) with mapi; Tue, 27
> Apr
> 2010 13:12:05 -0400
> Content-Type: application/ms-tnef; name="winmail.dat"
> Content-Transfer-Encoding: binary
> From: Melonie Collini <Melonie(a)crockmy.com>
> To: Joann Eyler
>
> <IMCEAEX-_O=CMA_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=Joann(a)cma.local>
> Date: Tue, 27 Apr 2010 13:12:04 -0400
> Subject:
> Thread-Index: AcrmLMIU50V+eFqGT0KZsEVWdYVIUw==
> Message-ID:
> <8DB1232E7D182443BD438B34762CCE52056366F6D2(a)CMASERVER.cma.local>
> Accept-Language: en-US
> Content-Language: en-US
> X-MS-Has-Attach:
> X-MS-TNEF-Correlator:
> <8DB1232E7D182443BD438B34762CCE52056366F6D2(a)CMASERVER.cma.local>
> MIME-Version: 1.0
>
>
>
From: Richard K on
But that's the part that does not make any sense. When the user types in a
local email address using the FQDN (e.g. mel(a)crockmy.com) outlook is
converting it to mel(a)cma.local (local domain). cma.local IS a valid
address. When I go into Exchange 2007 and at the mel mailbox I see 2 valid
email addresses for mel (mel(a)cma.local and mel(a)crockmy.com as the primary).
So why is the mail getting rejected?

"Cliff Galiher - MVP" <cgaliher(a)gmail.com> wrote in message
news:86EEC5A2-2BDC-43AA-A439-86CA77351B05(a)microsoft.com...
> Looks like outlook has cached an X.<legacy> address and is trying to
> deliver using that instead of the SMTP address.
>
> Migration gone bad? Someone went in and deleted the old legacy non-SMTP
> addresses without cleaning out the clients? Regardless, the solution is
> to either add the legacy addresses or delete the cached address from the
> outlook profiles exhibiting the issue.
>
> -Cliff
>
>
> "Richard K" <rkokoski(a)foxdtechllc.com> wrote in message
> news:Ot8$D8i5KHA.5952(a)TK2MSFTNGP04.phx.gbl...
>> I am having a problem with a new SBS2008 server that I can't figure out.
>> It revolves around internal email that I can see (1 user on same server
>> sending to another user on the same). It is also not happening with all
>> of the 12 clients on the SBS2008, only a few of them where emails are
>> getting rejected. I looked up their information in the SBS2008 and all
>> looks good to me.
>>
>> Here is a sample of the reject. cma.local is the local domain and
>> "Melonie" is trying send to "Joann". I looked up Joann's info in SBS2008
>> AD and Exchange 2007 and she as email addresses for both joann(a)cma.local
>> and joann(a)crockmy.com (primary)
>>
>> What am I missing?
>>
>> Thanks!
>>
>> -Richard
>>
>>
>>
>> _____________________________________________
>> From: Microsoft Exchange
>> Sent: Tuesday, April 27, 2010 1:12 PM
>> To: Melonie Collini
>> Subject: Undeliverable:
>>
>>
>> Delivery has failed to these recipients or distribution lists:
>>
>> Joann Eyler
>> The recipient's e-mail address was not found in the recipient's e-mail
>> system. Microsoft Exchange will not try to redeliver this message for
>> you. Please check the e-mail address and try resending this message, or
>> provide the following diagnostic text to your system administrator.
>>
>> _____
>> Sent by Microsoft Exchange Server 2007
>>
>>
>>
>>
>>
>> Diagnostic information for administrators:
>>
>> Generating server: CMASERVER.cma.local
>>
>> IMCEAEX-_O=CMA_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=Joann(a)cma.local
>> #550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
>>
>> Original message headers:
>>
>> Received: from CMASERVER.cma.local ([fe80::4547:bdef:cf95:663e]) by
>> CMASERVER.cma.local ([fe80::4547:bdef:cf95:663e%10]) with mapi; Tue, 27
>> Apr
>> 2010 13:12:05 -0400
>> Content-Type: application/ms-tnef; name="winmail.dat"
>> Content-Transfer-Encoding: binary
>> From: Melonie Collini <Melonie(a)crockmy.com>
>> To: Joann Eyler
>>
>> <IMCEAEX-_O=CMA_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=Joann(a)cma.local>
>> Date: Tue, 27 Apr 2010 13:12:04 -0400
>> Subject:
>> Thread-Index: AcrmLMIU50V+eFqGT0KZsEVWdYVIUw==
>> Message-ID:
>> <8DB1232E7D182443BD438B34762CCE52056366F6D2(a)CMASERVER.cma.local>
>> Accept-Language: en-US
>> Content-Language: en-US
>> X-MS-Has-Attach:
>> X-MS-TNEF-Correlator:
>> <8DB1232E7D182443BD438B34762CCE52056366F6D2(a)CMASERVER.cma.local>
>> MIME-Version: 1.0
>>
>>
>>
From: Cliff Galiher - MVP on
I can only base my response on the NDR you posted, and the address in the
NDR is definitely an X.legacy address.

-Cliff


"Richard K" <rkokoski(a)foxdtechllc.com> wrote in message
news:ulJefjn5KHA.4888(a)TK2MSFTNGP06.phx.gbl...
> But that's the part that does not make any sense. When the user types in
> a local email address using the FQDN (e.g. mel(a)crockmy.com) outlook is
> converting it to mel(a)cma.local (local domain). cma.local IS a valid
> address. When I go into Exchange 2007 and at the mel mailbox I see 2
> valid email addresses for mel (mel(a)cma.local and mel(a)crockmy.com as the
> primary). So why is the mail getting rejected?
>
> "Cliff Galiher - MVP" <cgaliher(a)gmail.com> wrote in message
> news:86EEC5A2-2BDC-43AA-A439-86CA77351B05(a)microsoft.com...
>> Looks like outlook has cached an X.<legacy> address and is trying to
>> deliver using that instead of the SMTP address.
>>
>> Migration gone bad? Someone went in and deleted the old legacy non-SMTP
>> addresses without cleaning out the clients? Regardless, the solution is
>> to either add the legacy addresses or delete the cached address from the
>> outlook profiles exhibiting the issue.
>>
>> -Cliff
>>
>>
>> "Richard K" <rkokoski(a)foxdtechllc.com> wrote in message
>> news:Ot8$D8i5KHA.5952(a)TK2MSFTNGP04.phx.gbl...
>>> I am having a problem with a new SBS2008 server that I can't figure out.
>>> It revolves around internal email that I can see (1 user on same server
>>> sending to another user on the same). It is also not happening with all
>>> of the 12 clients on the SBS2008, only a few of them where emails are
>>> getting rejected. I looked up their information in the SBS2008 and all
>>> looks good to me.
>>>
>>> Here is a sample of the reject. cma.local is the local domain and
>>> "Melonie" is trying send to "Joann". I looked up Joann's info in
>>> SBS2008 AD and Exchange 2007 and she as email addresses for both
>>> joann(a)cma.local and joann(a)crockmy.com (primary)
>>>
>>> What am I missing?
>>>
>>> Thanks!
>>>
>>> -Richard
>>>
>>>
>>>
>>> _____________________________________________
>>> From: Microsoft Exchange
>>> Sent: Tuesday, April 27, 2010 1:12 PM
>>> To: Melonie Collini
>>> Subject: Undeliverable:
>>>
>>>
>>> Delivery has failed to these recipients or distribution lists:
>>>
>>> Joann Eyler
>>> The recipient's e-mail address was not found in the recipient's e-mail
>>> system. Microsoft Exchange will not try to redeliver this message for
>>> you. Please check the e-mail address and try resending this message, or
>>> provide the following diagnostic text to your system administrator.
>>>
>>> _____
>>> Sent by Microsoft Exchange Server 2007
>>>
>>>
>>>
>>>
>>>
>>> Diagnostic information for administrators:
>>>
>>> Generating server: CMASERVER.cma.local
>>>
>>> IMCEAEX-_O=CMA_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=Joann(a)cma.local
>>> #550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
>>>
>>> Original message headers:
>>>
>>> Received: from CMASERVER.cma.local ([fe80::4547:bdef:cf95:663e]) by
>>> CMASERVER.cma.local ([fe80::4547:bdef:cf95:663e%10]) with mapi; Tue, 27
>>> Apr
>>> 2010 13:12:05 -0400
>>> Content-Type: application/ms-tnef; name="winmail.dat"
>>> Content-Transfer-Encoding: binary
>>> From: Melonie Collini <Melonie(a)crockmy.com>
>>> To: Joann Eyler
>>>
>>> <IMCEAEX-_O=CMA_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=Joann(a)cma.local>
>>> Date: Tue, 27 Apr 2010 13:12:04 -0400
>>> Subject:
>>> Thread-Index: AcrmLMIU50V+eFqGT0KZsEVWdYVIUw==
>>> Message-ID:
>>> <8DB1232E7D182443BD438B34762CCE52056366F6D2(a)CMASERVER.cma.local>
>>> Accept-Language: en-US
>>> Content-Language: en-US
>>> X-MS-Has-Attach:
>>> X-MS-TNEF-Correlator:
>>> <8DB1232E7D182443BD438B34762CCE52056366F6D2(a)CMASERVER.cma.local>
>>> MIME-Version: 1.0
>>>
>>>
>>>